Caring for Your Home

Landscape Repairs & Maintenance

There will be regular inspection and maintenance of gardens, nature strips, edging, pruning and weed spraying of common areas. Your OC landscaper will be responsible for all garden and plants in common areas.

If new plantings are not in accordance with the Plantings Schedule, then they will be required to be removed and replaced with plants which are according to the Plantings Schedule. If you would like a copy of the Plantings Schedule, please contact the Building Manager.

Landscaping & Irrigation

Some apartments have garden beds in their rear yards, these have been fitted with automatic irrigation systems and should not require manual watering. However regular monitoring, maintenance and manual watering may be required during times of extreme heat. Refer to the operation manual should you make changes to the irrigation system.

Any form of excavation work within planters and garden beds may cause damage to the waterproof membrane of the planting structure. Damage caused as a result of unauthorised changes to the system may require rectification at owners cost.

Appliances – Warranties refer to manufacturers’ manuals

All appliances including your oven, cooktop, range hood and dishwasher are covered by the manufacturer’s warranty. If you find that an appliance is not working properly or is faulty, please contact the manufacturer.

It is the homeowner’s responsibility to maintain these items and arrange repairs and maintenance if required. Any repairs should be done by an authorised service company in accordance with your guarantee. Keep all guarantees for your appliances in a safe place.

In the event of a problem with an appliance, first refer to the operational procedures in its accompanying manual. If you cannot rectify the problem, then contact the manufacturer for an accredited service agent.

Your air-conditioning unit is covered by a manufacturer’s warranty. In the event of a problem with your air-conditioning, refer to the accompanying operational manual. If you can’t rectify the problem, then please contact the manufacturer directly.

Appliances including refrigerator, washing machine or clothes dryer (where applicable) are covered by a manufacturer’s warranty. In the event of a problem with your appliance, refer to the accompanying operational manual. If you are unable to rectify the problem, then please contact the supplier directly.

To register your manufacturer’s warranty, please fill out the warranty card that was supplied with your appliance and send directly to the supplier.

IMPORTANT!

Please check all appliances carefully prior to first use to ensure warranties and manuals have been removed from inside dishwashers/ovens/ microwaves etc. Damage caused by operating appliances without removing manuals will not be covered as a warranty item.

Bin Chutes

Bins Chutes are located in the corridors of both apartment buildings. The bin chute system is a mechanically operated system allowing residents to dispose of both waste and recycling. Please observe all requirements for the correct disposal of waste to avoid blockages. All waste must be bagged and tied before placed into bins.

It is the responsibility of the Building Manager to ensure the servicing and cleaning of the chutes.

Electric Car Charging Stations

Electric Car Charging Stations are located to the West of The Terrace Collection behind the Main entrance gate outlined below:

Please note the first car at the charging station has priority. However, vehicles must only be parked in the bay while charging and for a time period not exceeding 4 consecutive hours or 4 hours in any given 12-hour period. Once charging is complete, the vehicle must be moved out of the bay as soon as possible.

Carwash

An Owner or Occupier of a Lot has use of the Vehicle Wash Facilities for the sole purpose of washing their vehicle and from time to time, the Owners Corporation or its representative will issue instructions for use.

An Owner or Occupier of a Lot must ensure that the equipment has been cleaned and is ready for re-use after using the Vehicle Wash Facilities.

Bookings for exclusive use of the Vehicle Wash Facilities is at the discretion of the Owners Corporation and may be subject to payment of a bond as determined by the Owners Corporation prior to the date of use and additional conditions of use as deemed necessary.

Door Furniture/Hardware

Wipe down handles occasionally (use stainless steel polish for stainless steel handles), Stiff mechanisms may need to be lubricated with dry lubricant (consult your locksmith), Loose mechanisms may need to have screws tightened especially during periods of heavy use.