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Responsibilities & important information

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Welcome

Welcome

MAINTENANCE

Congratulations on the purchase of your new Minnippi Quarter Terrace Home.

This manual has been compiled as an aid to help you familiarise yourself with the requirements needed to care for and maintain your new home.

Please ensure that you carry out your own research on any maintenance products before using them to ensure you do not void the building warranties.

SETTLING OF THE PROPERTY

Many of the materials used to build a home contain moisture. Although home-owners are not likely to feel it, moisture exists within your new home when you first move in. After your home has been occupied and heated, the moisture will dry out. As a consequence, timber and plasterlined areas may shrink during this drying-out process, which may cause small cracks to become evident at joints or intersections. Slight movement and shrinkage, known as settlement cracks, may occur but this will not affect your home’s structural integrity and are quite common in new developments.

TELEPHONE, TV AND INTERNET

The property has been pre-wired for phone, NBN and free to air TV. You will need to contact your preferred supplier to arrange an account and connection to the property.

Nogging has been installed for mounting of both the TV and dryer in locations as shown on your home’s marketing layout. Noggins for the TV have been installed at 1500mm from the floor level and dryer noggings are located above the washing machine location where the dryer is not shown under bench.

Green switches are in all homes. G types at the rear of the property all others at the front entrance

GAS, ELECTRICITY & WATER METERING

Your home is individually metered for gas, electricity and water. Each home requires an electricity, gas and water account to be opened in the resident’s name at settlement. A final meter read is taken on the day of settlement. The resident is provided with one week’s grace period for establishing their electricity account, after which time the builder’s account with the electricity supplier will be terminated.

Your home is individually fitted with both water and gas shut off valves for safety. The main gas shut off valves are located in the gas boxes situated in the entryway to your property.

All gas powered hot water units are located upstairs in your home’s linen cupboard with a shut off valve directly below.

Your home also contains a secondary cooktop gas shut off valve behind the drawer adjacent to your cook top. Please note that this secondary shut off valve may be closed when you first move into your home, so you will need to turn the valve to open to begin the flow of gas.

Water shut off valves are also located in the water meter boxes at the front of your terrace home.

In case of power failure, first check your switchboard located in the garage to see if a circuit has been tripped. If a circuit breaker has been moved to the “Off” position (pointing down), re-set it to the “On” position (pointing up). If no circuits in your switchboard have tripped, check the main switchboard at the end of the cluster of terrace homes. If a circuit breaker has been moved to the “Off” position, reset it to the “On” position. If the power continues to trip always check to ensure there is not a faulty appliance or an overloaded circuit. If the fault continues within the first twelve (12) months, please log the item on the myProsperity Portal or contact a licensed electrician.

GREENSWITCH

Each home includes an eco-minded ‘green switch’, which is a green switch located near your front door. This switch is a quick and easy way to turn off your lights, fans and air-conditioning as you exit your home. Remember to turn it back on when you return. The green switch affects the different air conditioning systems differently, some will come back on when power is restored, others will not.

Your terrace home has been installed with Daikin wall mounted multi split system air-conditioning. Each internal head unit operates individually off its own remote which has been handed to you as a part of your settlement pack.

Please refer to the following Daikin brochure link for further details:

https://www.daikin.com.au/sites/default/files/brochures/ files/PCRAU1451A-Daikin-Super-Multi-NX-Brochure_LR.pdf

AIR-CONDITIONING CLEANING AND MAINTENANCE

Cleaning and maintenance is required on your airconditioning unit every 12 months at a minimum. It is best practise to clean the filters every 6 months (especially during high use months). Please check with your product manual regarding regular maintenance requirements, a maintenance summary has also been provided at the end of this handover manual. Maintenance is essential to ensure the warranty on the air-conditioner is maintained and must be carried out by a qualified contractor.

AIR-CONDITIONING TUNDISH INSPECTION

All air-conditioners come with a tundish for the purposes of draining moisture produced from condensation. These tundishes should be checked regularly to ensure they are flowing and not blocked. Tundishes in your dwelling are located either beneath your laundry cabinet, within a vanity cabinet, in a clear glass wall viewing unit or within the rear garage void of your three storey home. The air-conditioning unit is operating properly if visible water droplets exit in the drain and fall into the tundish. Please note that the airconditioning unit will need to be running for a few minutes before any water droplets become visible.

SMOKE ALARMS

Smoke alarms have been fitted and are hardwired into your home meeting all requirements and laws, even those which come into effect in 2022, so no need to worry about upgrading at that time. The smoke alarms also contain a backup battery which, when running low, will cause the alarm to emit a beep or chirp sound. This alarm cannot be shut down unless the battery is replaced. It is recommended to change the battery annually. Smoke alarms are all photoelectric and interconnected.

Under no circumstances should the smoke alarm be removed from the ceiling, unless changing the battery. Your smoke alarm will emit a loud alarm tone when activated by smoke, the tone will continue until the smoke source has been removed. Please be mindful that smoke alarms can be activated by cigarette smoke, burning toast and high levels of steam i.e. from bathrooms or kitchens.

In order to remove the battery cover from the smoke alarm, a screwdriver is required to remove a screw on the side of the smoke alarm. Once this screw is removed, the cover will then slide off, and the battery can be replaced.

Warning: Care should always be taken to not hit a smoke alarm. DO NOT under any circumstances paint over or hang items from the smoke alarm.

If you happen to see fire or smoke before the detectors are activated always contact Emergency Services on 000.

FLOOR WASTES

Floor wastes or drains must have water passed through them regularly in order for them to operate properly. When you initially occupy the home, it is important to charge all the floor wastes by running your taps in the kitchen, bathroom and laundry for 30 seconds. There is no need to repeat this, except for floor wastes that are not normally flushed out, as normal use of your taps will ensure wastes remain charged.

GENERAL HOME MAINTENANCE

As the owner, you are responsible for the maintenance and upkeep of the property. It is recommended that residents undertake regular cleaning, taking particular note of the flooring and wet areas.

Please take the time to ensure you have the correct cleaning products as recommended by the manufacturer. Insufficient cleaning or the use of inappropriate cleaning materials can ruin the surface of many of the building materials, fixtures and fittings in your home.

This information is offered as a general guide only and specific advice should always be sought from a reputable cleaner. This guidance does not preclude the use of other methods, materials or equipment; however the user should undertake careful evaluation and you should make enquiries of the suitability of alternative methods, materials or equipment, before using them.

WASHING MACHINE WASTE

The washing machine waste pipe can be connected to the nipple on the laundry tub waste. Ensure that the inside of the nipple has been fully drilled out with the appropriately sized drill bit before connection. Also, ensure that the

washing machine waste pipe is restrained at a point higher than the laundry tub waste to avoid back-flow.

KITCHEN EXHAUST

Your terrace home has been installed with “In line fan ducted direct to atmosphere” rangehoods.

Operating instructions for the rangehood can be found as a part of your handover pack. The rangehood is fitted with a removable grease filter. To maintain the longevity of the rangehood, the grease filter should be cleaned once a month if used regularly.

The recommended cleaning process for the exhaust filter is as follows. Remove the filter from the rangehood and submerge in a tub of hot soapy water with a ¼ cup of baking soda. Leave to soak in the solution for ten minutes before scrubbing with a non-abrasive scrubbing brush. Rinse with hot water and repeat the process until desired results are achieved.

BATHROOM, ENSUITE, POWDER ROOM AND LAUNDRY MECHANICAL VENTILATION

The bathroom, ensuite, powder room and laundry have all been fitted with a mechanical ventilation system comprised of ceiling grilles and a flexible duct and inline exhaust fan located in the ceiling, which discharges to the exterior of your home.

Note: although the laundry is fitted with a mechanical ventilation system, the use of a clothes dryer and or the washing machine produces condensation. Please ensure that the exhaust fan is turned on at all times when using either your washing machine or clothes dryer and the laundry door is left open. This is to allow the system to pull fresh air through the laundry room whilst moist air is extracted via the mechanical fan. Failure to do so may result in damage to walls, ceilings, architrave and doors due to moisture related damage (i.e. mould, warping).

TOILETS AND VANITY BASINS

Do not use strong abrasive cleaners on basins and toilets because they will damage, dull or stain the surface. Use mild household cleaners and plenty of water.

MIRRORS & CABINETS

Cleaning of your mirrors should be undertaken on a weekly or as needed basis. To clean, use an appropriate glass cleaner such as clear ‘Windex®’ or a diluted mixture of methylated spirits and water. Spray mixture onto glass then wipe off with a soft cloth or paper towel. Do not use excess cleaning products or water on the mirror as it may cause damage to the silvering. Make sure when cleaning the face of the mirror to minimise excess of fluid near the edges of the mirror to minimise the chance of damaging the silvering.

Cabinets should be wiped down with a soft cloth or dusted. Clean the surface of the cabinet with a soft cloth and warm soapy water, removing dirt and grime. Repeat the process with clean water then wipe dry.

BATHROOM TAPS, LAUNDRY TAPS AND BATHROOM FITTINGS

Chrome and metal surfaces such as tapware and bathroom fittings should be cleaned on a regular basis. It is recommended that they be cleaned with a soft cloth and warm soapy water, with the aid of a small plastic brush to reach the hard to access crevices. It is not recommended to use abrasive cleaners or scrubbing tools as this may scratch the surface, leading to rust. Difficult stains such as tea staining or calcifications may require the use of warm water with the aid of a small amount of vinegar, with a ratio of 1 part vinegar to 10 parts water.

KITCHEN SINKS AND LAUNDRY TROUGH

Scraping and banging of metal utensils in the kitchen sink or laundry trough may cause scratching and dull the surface, this in turn may make it susceptible to staining and rust.

STAINLESS STEEL

Stainless steel is highly resistant to corrosion and has low maintenance requirements. To achieve maximum corrosion resistance, the surface of the stainless steel must be kept clean. Surface contamination and the formation of deposits are critical factors, which may lead to a reduced life.

To maintain the stainless steel, it is recommended that cleaning is undertaken regularly, at least once a month to avoid build-up of surface contamination and staining. To undertake routine cleaning and maintenance use soap or a mild detergent with warm water and a sponge, spot rinse with clean water, and wipe dry if necessary. To clean stubborn stains and discolouration, use a quality recommended stainless steel cleaner and buff clean using a non-abrasive polishing cloth.

These areas to be maintained may include, but aren’t limited to, balcony and laundry floor grates, sinks, kitchen sinks, laundry troughs and joinery handles.

The stone bench tops are a hard wearing surface that require minimal maintenance. Care needs to be taken not to damage the surface, with staining or scratching.

The manufacturer’s cleaning and maintenance requirements are detailed in the attached brochure.

CLEANING

It is recommended to clean your benchtop regularly with a mild liquid detergent and warm soapy water to maintain the lustre and finish of the surface. At no point should harsh chemicals such as acetone or mineral turpentine be used on the stone surface, if products like these are spilt on the surface ensure they are removed with water immediately. Stone is a durable and tough material; although in the chance the surface receives minor scratching please refer to the ‘Smartstone Care and Maintenance’ document.

HEAT RESISTANCE

Stone tops have excellent heat resistant capabilities, but it is advised when placing hot pans, fryers (including air fryers) and other materials on the benchtop that these be placed on a hot pad or trivet with rubber feet. High temperatures may damage, crack and mark the surface.

GENERAL

To ensure longevity of the surface, any hard item placed on the benchtop such as metal should be done so with care, or with protection underneath. It is also advised to never cut, place or use sharp objects directly on the stone surface as they may scratch the top. Instead a cutting/chopping board or surface protecting mat should be used to avoid scratching or deep gauging.

Never allow liquids of any kind to be left on the benchtops for long periods of time as these can seep into the surface leaving a stain. Always wipe off spills as soon as practically possible. This is more advisable for acidic type liquids as they may etch the surface. At no time should harsh chemicals be used or spilt on the stone surface as it may also cause etching or damage to the matte surface.

Stone tops are solid in construction but it is advised that they should not be stood on as this may result in fracturing the top.

JOINERY

To ensure that your joinery warranty is not voided, DO NOT use any of the following on melamine doors and panels:

Commercial cleaning products, abrasive cleaners, scouring pads or abrasive papers, acid and alkalis, solvents, thinners, turpentine (turps), ammonia, bleach, acetone, Easy-Off BAM!, M.E.K. or any other cleaning agents containing organic solvents or the above mentioned products.

Avoid contact with sharp implements.

Use your rangehood whenever cooking, to avoid steam and cooking oil vapours from adversely effecting surfaces.

JOINERY HANDLES

The handles used throughout on your joinery are powder coated to suit colour schemes. Joinery handles due to their nature are frequently used to access cupboard doors and the like. It is recommended to clean and maintain these handles on a weekly basis. To clean use warm soapy water and a soft grit free cloth. Wipe the surfaces of the handles with the solution, then repeat the process with clean water and wipe clean.

LAMINATE SURFACES

Always use clean and non-abrasive cloths, absorbent paper and sponges as well as any other cleaning product or tool.

Where possible, avoid leaving stains on the laminate surface for a long time: the sooner you clean, the better the end result will be.

To avoid marks on the surface always remove detergent, rinse and dry wipe. Always pre-test new solvents or detergents on a hidden corner of the surface.

Do not use detergents containing acid or strong bases like de-scalers with formic or amino-sulphatic acid, drain cleaners, hydrochloric acid, silver cleaning solutions, oven detergents, and products with bleach.

MELAMINE SURFACES

These surfaces include wardrobe shelves and drawers, linen cupboards, vanity cupboards, and internals of kitchen cupboards.

Using a mild household spray, wipe down the door or panel with a soft cloth taking care not to rub too hard. Dry the surface of the melamine using a soft cloth, so as not to leave any residue on the door or panel.

You may also use methylated spirit on a soft cloth, using a circular cleaning motion. Ensure you thoroughly clean over the area with water and detergent on a damp cloth afterwards to remove any residual methylated spirit.

Never use excess water or allow water to pool as this can lead to damage of the product. Only a surface mist of water should be used in all circumstances.

Always ensure that you refer to the recommendations provided by the cleaning product manufacturer before use.

This information is offered as a general guide only and specific advice should always be sought from a reputable glazier or professional window cleaner before undertaking any cleaning. This guidance does not preclude the use of other methods, materials or equipment; however, the user should undertake careful evaluation and make suitable enquiries of the suitability of alternative methods, materials or equipment, before using them.

ROUTINE CLEANING

Hand cleaning of the glass surface to visibly remove accumulated dust or fingerprints can be accomplished using a number of different glass cleaning products. Recommended cleaning products are clear Windex® Glass (available from supermarkets), or a mixture of one part vinegar to ten parts water. Other commercially available vinegar based glass cleaners have generally demonstrated an ability to provide a clean, streak-free glass surface.

PROCEDURE

Cover the glass surface with a mist of spray-on cleaning solution or with a cloth damp with the cleaning solution. Be liberal, but not generous with the amount of solution applied. Scrub the wet surface with a clean, lint free towel or cloth. Wipe dry with a dry, clean, lint free towel or cloth. To prevent streaking, stop wiping when the glass is almost dry and there is a uniform film left on the glass surface.

WHAT NOT TO DO

• Do not clean the glass when the glass is hot or in direct sunlight. • Do not allow cleaning solutions to contact the edges of laminated glass, insulating glass units or mirrors. • Do not use cleaners which contain Hydrofluoric or

Phosphoric acid as they are corrosive to the glass surface. • Abrasive cleaners, powder based cleaners, scouring pads, razor blades or other harsh materials should not be used to clean windows or other glass products. • Do not store or place other material in contact with the glass as this can damage the glass or create a heat trap leading to thermal breakage. • Avoid causing temperature changes to the glass (this can damage the glass or create a heat trap leading to thermal breakage). • Some tapes or adhesives can stain or damage glass surfaces. Avoid using such materials unless they are known to be easily removed.

GLASS SHOWER SCREENS AND WARDROBES

Below is a general recommendation for the cleaning and maintenance of your shower screens and wardrobes. Please seek professional advice if unsure of the correct cleaning method.

SHOWER SCREENS

Caring for the shower screen requires the following:

• Apply a mild soap or detergent to the glass either by spraying or using a grit free cloth or sponge saturated with the cleaning solution. • If using a solvent cleaner, care should be taken to avoid contact with glazing sealant and other associated materials which may be affected by the solvent. Manufacturer’s directions must be followed at all times when using solvents. • All surfaces should be washed down with clean water after applying cleaning solutions. • Surfaces may be dried using a squeegee or clean lint free cloth. • Under no circumstances should harsh cleaners, alkaline solutions, blades, scrapers, abrasive or similar tools be used on any surfaces. • Do not allow dramatic temperature changes to occur with the glass as this could lead to thermal breakage i.e. never allow hot water to flow onto glass directly after cold water, or vice versa.

WARDROBES

Apply a mild soap or detergent to the frames using a grit free cloth or sponge. If using solvent cleaners, care should be taken to avoid contact with glazing sealant and other associated materials which may be affected by the solvent. Manufacturer’s directions must be followed at all times when using solvents.

• All surfaces should be washed down with clean water after applying cleaning solutions. • Surfaces may be dried using a clean lint free cloth. • Under no circumstances should harsh cleaners, alkaline solutions, blades, scrapers, or abrasive similar tools be used on any surfaces.

When cleaning glazed tiles, for example, the laundry, powder room and bathroom wall tiles, a standard wet mop or damp cloth is usually all it takes to bring back the gloss of the tiles. A routine clean with window cleaner may remove moderate stains and a stronger solution is necessary for heavily soiled surfaces. A solution of hot water and allpurpose liquid cleaner or a non-soap detergent is excellent for cleaning walls and floors.

When cleaning it is important to remember:

• Do not use powder based cleaners that may scratch the surface. • General cleaning instruction and maintenance for glazed tiles. • Sweep, vacuum, or dust surface. • Mix liquid floor tile cleaner with warm water, as per the instruction manual. • Apply solution to the surface with a mop or sponge, allow to dwell 1 to 2 minutes. • Change the cleaning solution at least every 25 square meters, or as needed.

Please take care when cleaning your kitchen, living, laundry and powder room floors as they will become slippery when wet.

TEXTURED TILE CARE AND MAINTENANCE

A textured tile surface demands additional cleaning procedures, A standard wet-mopping will not effectively clean such a surface. For cleaning textured surfaces, follow these instructions:

• Sweep or vacuum dust and debris from the floor. For sweeping use a soft-bristle broom and sweep in two directions. First follow the direction of the tile, and then sweep diagonally to ensure complete cleaning of all foreign material that might be residing in the texture. • Saturate the surface with a neutral cleaning solution (Aqua

Mix – 1 & 2 Deep Clean) in hot water and stir. Allow the cleaning solution to remain on the floor for five to ten minutes. Scrub the floor with a brush, again using a twodirection method. • Rinse the tile floor with clean, clear water to remove the cleaning solutions. • For high traffic locations, it is recommended to scrub the floor once a day and wet mop at regular intervals. • Do not clean tile flooring with ammonia or with cleaners that contain any bleach and/or acid for cleaning. Acid and ammonia based cleaners may alter grout colour. • Do not use any oil-based detergents, wax cleaners, or sealants. • Do not use agents that contain any dyes or colours on unglazed tiles. • Use rugs at outdoor entrances to prevent grit from being tracked onto the tile flooring. • Do not use steel wool pads, because the loose steel particles may cause rust stains in the grout. • For stubborn stains such as rust and efflorescence stains, it is advised that a professional cleaner be engaged. It is recommended that only professionals use acids or caustic cleaning solutions as misuse may damage the tile surface and void warranty.

CARPET

The selection of wool blend carpet for your terrace home has been chosen to give you maximum longevity, whilst providing a relatively low maintenance floor covering.

CARPET MAINTENANCE

https://bremworth.com.au/caring-for-your-carpetrug

Correct and regular maintenance of your wool blend carpet will increase its service life and help maintain its luxurious appearance and feel.

It is essential to follow a suitable and regular maintenance program in order to remove soil and dirt from your carpet, for both appearance and hygiene reasons as well as to maximise the lifespan of your carpet.

REGULAR MAINTENANCE

This is usually carried out on a weekly basis. It comprises vacuum cleaning of all regularly trafficked areas, and spot removal. Extra care must be taken of the most heavily used areas, these areas should be vacuum cleaned at a higher frequency.

Spills should be attended to as soon as possible - the older the stain the more difficult it is to remove.

The recommended spot removal procedure is as follows:

• Scoop up solids and blot up liquids first. Avoid rubbing the carpet surface. • For unknown spots apply solvents (for greasy/oily stains) first, followed by water-based spot removal agents. Apply agent to clean towel or tissue, not to the stain. Use small quantities at a time. Always work from edge of stain inwards towards its centre. If at all possible, as final treatment rinse spot with clean water - do not over wet - and blot as dry as possible with clean tissues or towelling.

Spot and stain removal kits should at least contain the following:

• Clean tissues and/or towels • Small brush, spoon (or spatula) and sponge • Solvent for removing greasy/oily stains • Carpet shampoo • Amyl acetate/nail polish remover • Laundry detergent • Chewing gum remover (solvent or freezing type) • Neutralising agents - acetic acid solution, ammonia solution (5%) • Methylated spirits and turpentine or white spirit • Rust remover

INTERIM MAINTENANCE

This is used to brighten the appearance of the carpet by removing surface dirt, but without necessarily removing much of the deep-seated soil in the pile.

This can be accomplished by techniques such as bonnet buffing, which use a rotary scrubber and a soft textile cleaning pad in place of the circular brush (as used for rotary shampooing). The cleaning solution is either applied directly to the carpet or to the pad. Dirt from the carpet surface is transferred to the pad, meaning the pad must be reversed or changed frequently to be effective. Dirty pads can be laundered and re-used.

Impregnated compound cleaning uses inert powder, impregnated with a mixture of water, solvents and detergents etc. which are brushed into the carpet pile and, after drying, vacuumed out. The powder acts as little sponges which absorb the dirt from the fibre surfaces.

PERIODIC MAINTENANCE

However meticulously both regular and interim maintenance are carried out, the time will come when the carpeting will require a thorough, deep or restorative cleaning. Systems used are based on shampooing, using high foam carpet shampoo, or spray extraction cleaning, using a low foam shampoo.

FLOATING ENGINEERED TIMBER FLOORING (PURCHASER UPGRADE UNITS ONLY)

An advantage of a beautiful Boral Engineered Floor is that it is easy to keep clean. However, regular maintenance will ensure a lifetime of beauty so keep the following care and maintenance tips in mind. • For daily cleaning, use dry methods such as vacuuming and sweeping. To remove stubborn dirt, use a well-rung mop and a pH neutral cleaner. • Do not clean timber floors with a steam mop. • Place doormats at entrances, non-slip rugs in high-wear areas and protective pads under furniture legs. • Do not use abrasive brushes, steel wool, soap detergents or ammonia based cleaners. • Take care when moving appliances and furniture by placing them on a sturdy mat to slide into position.

PRODUCT SELECTION

Flooring : 134mm boral eng blackbutt timber flooring

Trim Selection : “Premium Floors – Prestige Range - Hardwood”

TIMBER SCREENS

The timber screens have been engineered to serve as a fall safe protection where they extend from the floor to the ceiling. All screens installed on top of nib walls are purely an architectural aesthetic and are not to be relied upon as a structural barrier. Furthermore, none of the timber batten screens were designed with the capacity to fix, lean, cut, screw, hang, etc anything to them.

GLASS WINDOW AND DOOR SYSTEM

The window and sliding door glazing systems require very simple yet routine maintenance in order to comply with warranty requirements, and will aid in retaining the appeal of your windows and doors for many years to come.

POWDER COAT FINISHES

Powder coated finishes require minimal maintenance, but finish may deteriorate if dirt and residue is allowed to accumulate on the surface.

To clean powder coated window and door frames, using the mildest of treatment will produce satisfactory results. Use warm water and a mild detergent to wipe off any grime or residue then rinse with clean water. Powder coated surfaces are to be cleaned at a minimum interval of every 12 months.

SLIDING DOOR TRACKS, GUIDES AND ROLLERS

Regular maintenance of sliding door hardware is recommended to be undertaken every three months as a minimum.

Rollers and tracks should be kept free of dirt and grime at all times to maintain the smooth, consistent sliding action of the door. Wipe tracks with a soft bristle broom to remove any large debris followed by washing with warm soapy water and a soft cloth or sponge, ensure all drainage holes are free of dirt and blockages.

Rinse surface and wipe the surface clean, then spray the rollers with a non-corrosive penetrating oil such as lanolin or dry silicon, followed by a light wipe with a soft rag.

RECOMMENDED GENERAL CLEANING PROCEDURE FOR GLASS

All glass surfaces should be kept clean by prompt removal of all dirt and residue.

Many substances can form on glass and should be removed as often as possible to ensure an acceptable appearance, and also to avoid permanent damage or a more expensive clean up method. Glass is normally hydrophilic which means that water is attracted to the glass. Water generally carries differing amounts of sediments and residues and deposits these on the glass during evaporation.

It is important to note that regardless of the type of glass being cleaned, it is not recommended to use abrasive materials against the surface of glass under any circumstances. Including but not limited to; abrasive cleaning solutions, metal scrapers, metal squeegees and/or the use of steel wool against the glass or coating surface.

CLEANING INSTRUCTIONS FOR ORDINARY (TYPICAL) GLASS SURFACES

Cleaning ordinary glass surfaces is almost second nature to most, however Thermal Impact advised that the following steps be followed to avoid damage to the glass surfaces.

• Glass should only be cleaned when cool to touch and should never be cleaned while the glass is in direct sunlight. • Completely drench the glass with clean water to loosen any residues present. • Spray the cleaning solution onto the glass surface. • Immediately remove the cleaning solution with either a squeegee or a lint free cloth before the glass starts to dry. All traces of water and cleaning solution must be removed from the glass, window frames as well from the windows gaskets or sealants. Failure to remove any residue may cause these components to deteriorate as a direct consequence of the cleaning process.

RECOMMENDED CLEANING SOLUTIONS

A solution of 1 part vinegar to 10 parts clean water or, Windex® Glass Crystal Rain (manufactured by SC Johnson and Son Pty Ltd).

Note: Thermal Impact does not recommend the use of the original or standard blue coloured Windex® Glass cleaning solution.

ADDITIONAL ADVICE

The Thermal Impact technical advisory service can provide advice on how to remove and rectify mildly damaged and/ or stained glass, preventing expense of replacement and reglazing unless necessary.

Dulux Wash & Wear +Plus Anti-Bac Low Sheen has been used on all internal walls.

Wash & Wear +PLUS Kitchen & Bathroom has been used in bathrooms and developed by Dulux to withstand humid or damp environments. The hard wearing surface formed by Wash & Wear’s exclusive Barrier Technology is fortified with a powerful mould inhibitor and water repellent properties.

The following are directions on how to clean painted surfaces as per the Dulux recommendations.

‘FLAT’ AND ‘LOW SHEEN’ PAINTWORK

Walls and ceiling paint should be cleaned as follows:

• Use warm water to which a small amount of mild detergent has been added. • Apply the solution to the affected area with a soft cloth. • Clean off the stain in a gentle, circular motion. Then remove all residues with a clean, soft cloth rinsed with fresh, clean water. • Having thoroughly cleaned the affected area, you should then proceed to wash down the whole wall or ceiling to eliminate any chance of patchiness.

Do not use rough abrasives, stiff scrubbing brushes or harsh caustic preparations. These will ‘gloss’ or polish the surface resulting in obvious highlights, which can only be rectified by repainting.

GLOSS AND SEMI-GLOSS PAINTWORK

Skirtings, architraves and all other timber work has been painted with a gloss paint and can be cleaned by following these directions:

• Use warm water, with a little detergent added. • Apply to the affected area with a soft cloth and be sure to wash down the whole surface as well. • Wash the whole job down with clean water and allow to dry.

Don’t use abrasive or caustic-based cleaning compounds as these will scratch or eat into the paint surface you are doing your best to maintain.

Surfaces should be cleaned as necessary with high traffic areas such as kitchens and hallways generally requiring extra attention.

All cleaning treatment should be tested first on an inconspicuous section of the wall to ensure treatment will not cause unacceptable damage to the painted surface.

DESCRIPTION OF APPLIANCE BRAND MODEL WEBSITE

Oven Cook Top Rangehood Dishwasher Smeg Refer to O&M Manual https://www.smeg.com.au/products/SFA6500TVX Smeg Refer to O&M Manual https://www.smeg.com.au/products/CIR60XS3 Smeg Refer to O&M Manual https://www.smeg.com.au/products/PUM601X Smeg Refer to O&M Manual https://www.smeg.com.au/products/DWAFI6214-2

The exposed timber stairs in your home have been sealed and finished with a slip resistant coating to ensure that they are compliant with all building guidelines while still maintaining a natural look. Please see the finishes schedule at the end of this manual which details the product used and re-application requirements.

TERMITE CONTROL REQUIREMENTS

The builder has installed termite protection in accordance with all relevant Australian standards, however it is the home owner’s responsibility to ensure that this protection is upheld. It is recommended that you have an annual termite inspection. These annual inspections are a safeguard for your investment against possible termite infestations. At the end of this handover manual is the warranty activation forms and the details of the termite protection installer for your home.

WASHING YOUR VEHICLE

Lockable taps have been supplied at the front of all terrace homes at the entrance of the garage to provide a convenient water supply point when washing your vehicle. You will also find a designated car and dog wash facility at the Residents Quarter car park. It is important that you do not wash and dry your vehicle in the garage as the floor to the garage has a minimal slope. In the event that water inadvertently ponds on the garage floor it should be mopped up to avoid seepage into walls.

Please also note that it is dangerous to prop/jack your car in your garage due to the slab design. You can do this on your driveway if you have sufficient space to do so. Your garage door is powered by a motor connected to the ceiling of your garage. A secondary lock has been provided between the garage and the habitable area of your house, for added security.

Garage doors and motors are required to be serviced every 6 months by a qualified service professional. Maintenance requirements are outlined in the garage door maintenance and warranty manual supplied with your settlement pack.

APPLIANCES AND WARRANTIES

Your kitchen is fully equipped with Smeg appliances, these include, oven, gas cooktop, rangehood and dishwasher. These are fitted as per the manufacturers recommendations. Please refer to the schedule of finishes at the back of the handover manual for product codes.

If, on moving into your home, or during the warranty period you find that an appliance is not working correctly or is faulty, please contact the manufacturer’s service centre.

It is the home owner’s responsibility to maintain these items and arrange repairs if required. An authorised service company should be the only ones carrying out required repairs, otherwise any warranties may become void.

All guarantees and operating instruction manuals for these items are located in the second draw of the kitchen within your terrace home. Included is information about warranty, care and safe operation.

It is important to complete the warranty forms within 30 days of occupying the property, as this will cover any manufacture faults of appliances that occur inside the two year warranty period. You can also register your appliances online through the relevant brand website. Contact details of the appliance manufacturers are listed below.

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