The most rewarding experience for you & your customers

Welcome to Care & Rewards our industry-leading customer care and loyalty rewards program by Frasers Property.

Designed to maximise your sales and portfolio offering to customers it’s a promise by Frasers Property to be there for their customers at each stage of the property journey.

To help customers stay connected, Frasers Property has launched the new myFrasersProperty app and portal which allows access to everything from progress reports and notifications to exclusive rewards and benefits, directly from their devices.

Along with your sales communications, we will provide after purchase care by a dedicated Customer Care Team, meaning customers feel proud, confident and cared for at every step.

Your valued Customers now have a treasure trove of information at their fingertips.

Frasers Property goes beyond property. That's their promise.

Property Tracking

Customers are updated on every milestone. They receive progress updates, from the start of construction to settlement and move-in day.

Track and log requests

Customers can lodge defects and get detailed status updates on their requests. This ensures they are up-to-date on progress and confident that a solution is on the way.

Exclusive benefits and rewards

Members enjoy exclusive benefits and rewards – including members-only priority releases helping them realise their property ambitions.