Utilities and services

Utilities & Services

The City of Fredericksburg public works department provides utility services. These include electricity, water, sewer and garbage collection.

In addition, the city provides leaf and brush pick up service to its residential garbage customers.

Clinton Bailey, director of public works, manages over $42 million worth of assets and operates with an annual budget in excess of $20 million with 52 employees.

Additional information about services is available online at www.fbgtx.org

Electricity

The city provides electrical service to most city residential and commercial customers.

To establish service or to ask questions related to billing, contact the Utility Billing Department at 830-997-7521.

For outages during normal business hours, or service issues, contact the Electric Department at 830-997-7521. Outside of normal business hours, call 830-997-8080.

Residents should take note that if they live in a location that is not within the City of Fredericksburg Electric Territory, then they will obtain electricity from Central Texas Electric Cooperative.

Water, Sewer

The city provides fresh water service and sewer/wastewater service to all city residents and commercial customers.

To establish service or to ask questions related to billing, contact the Utility Billing Department at 830-997-7521. Additional information is available on the web site regarding establishing service and rates.

To report a water main break, sewer backup, fire hydrant leak, or for other service issues during normal business hours, contact the Water Department at 830-997-7521. Outside of normal business hours, people may also report a water main break or fire hydrant issue by calling 830-997-8080.

Water Restrictions

Currently, the City of Fredericksburg is under Stage 3 restrictions, which regulates that outdoor irrigation may occur by hose end sprinklers, automatic sprinklers, soaker hoses or drip irrigation on designated days between 5-9 a.m. and between 7-11 p.m. Watering will be permitted on: . Monday for addresses ending in a 1 or 2 . Tuesday for addresses ending in a 3 or 4 . Wednesday for addresses ending in a 5 or 6 . Thursday for addresses ending in a 7 or 8, and . Friday for addresses ending in a 9 or 0

No watering is allowed either on Saturdays or Sundays.

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Watering of plants with a bucket or other handheld container, handheld hose, or drip irrigation shall be permitted through Stage 4 of watering restrictions without limitation as to the day of the week; however, it can only be done from 5-9 a.m. and 7-11 p.m.

Sanitation

The City of Fredericksburg offers garbage collection for residential customers only.

Commercial garbage collection is provided by private, for-profit companies.

Customers should have their can(s) at the curb, with the arrow pointing to the street (wheels to the curb), before 7 a.m. on their designated pick-up day.

No rocks, broken concrete or asphalt, earth, roofing materials or trash generated by contractors or private businesses on the premises should be placed in the city’s collection carts.

To contact the sanitation department, call 830-997-3459.

The city also operates a landfill, which is located two miles east on RR 1631. The hours of operation are: 8 a.m.-4 p.m. Monday through Friday; 8 a.m.-1 p.m. Saturday; closed Sundays and holidays.

Recycling

The City of Fredericksburg has a drive-thru Recycling Center at 302 E. Ufer St., with hours of operation from 7:30 a.m. to 5:30 p.m. Mondays through Wednesdays; closed Thursdays; from 7:30 a.m. to 5:30 p.m. Fridays; from 8 a.m. to noon Saturdays and closed Sundays.

Accepted items include corrugated cardboard, pressed chipboard (cereal boxes, legal pad backings, etc.); aluminum cans and tin cans.

The city requests items be sorted in advance to expedite the procedure. To contact the recycling center, call 830-997-3459.

Natural Gas

Natural gas service is available to all city residents through Atmos Energy, headquartered in Dallas. For new service or changes, contact them at 888-286-6700. For emergency calls 24-hours a day, call 866-322-8667.

More information is available at www.fbgtx.org.

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