Shaw: delivering reliable and resilient service is the foundation of NS strategy

NORFOLK Southern held its annual meeting of shareholders, where the company reaffirmed its commitment to leading the industry on safety and service.

Norfolk Southern's President and CEO Alan H. Shaw said the company's strategy announced at its Investor Day in December 2022 is "even more relevant today". The strategy balances service, productivity and growth to safely deliver reliable and resilient service to customers.

"A safer railroad is a better railroad. The events of the last few months have strengthened our commitment to leading the industry in rail safety," Shaw said.

the company's focus on doing the right thing for the long term.

"On my first visit immediately thereafter, I made a commitment to do whatever it takes to help the community recover and thrive. We made this commitment because it was the right thing to do and consistent with our long-term priorities and leading with our values. The board and management team value engagement with, and feedback from shareholders, particularly over the last few months," he said,

Amy E. Miles, Chair of Norfolk Southern's board of directors. "As we look ahead, we will not stand still. Norfolk Southern will learn from the East Palestine derailment to become an even safer company. The entire board remains focused on driving the company forward as management continues to execute on its new strategy to deliver operational excellence and sustainable longterm value creation."

"Every day our company is entrusted with the responsibility of safely moving the goods and materials that drive the US economy. We earn that trust by doing what we say we are going to do.

"That's what our new strategy is all about. Instead of a short-term focus on cost reduction, we charted a new course built around long-term value creation, business growth, and strengthening relationships with stakeholders.

"This customer-centric, operations-driven service model is a better way forward for Norfolk Southern," Shaw said.

Shaw said that the company's response to the derailment in East Palestine was an example of

Preliminary results of official business

In official business, based on preliminary results, shareholders elected Amy E. Miles, Chair of the Board and former Chair and Chief Executive Officer of Regal Entertainment Group, Inc., to serve for a one-year term expiring in 2024. Additionally, shareholders also elected the following 12 directors for one-year terms expiring in 2024:

Thomas D. Bell, Jr; Mitchell E. Daniels, Jr; Marcela E. Donadio; John C. Huffard, Jr; Christopher T. Jones; Thomas C. Kelleher; Steven F. Leer; Michael D. Lockhart; Claude Mongeau; Jennifer F. Scanlon; Alan H. Shaw; and, John R. Thompson.