GENERAL MANAGER'S MESSAGE

The season has begun at our Club, and in stellar fashion. From golf, food and beverage, and events, our numbers have us at a start we haven’t seen in a while. Mother’s Day was the busiest day since 2017. Golf on weekends finds us with a full Tee sheet and then some.

We started happily early, four weeks earlier than previous years, and opened the lunch buffets as well to a busy dine-around.

Last fall, we launched a Sunday brunch and have yet to look back. Even the winter season had over 100 guests and new members from the local area and New York joined us with their families and friends. So Sunday brunch is here to stay at Fresh Meadow. We have new offerings, weekly specials, and a new display for pastries and baked goods to make it truly the best brunch on the Island and value.

Communication with the members has been a focus for us to ensure everyone knows what events and happenings are scheduled. Our new book app issuu, allows us to send a calendar, flyers, and menus with a link that, when opened reads like a book page by page and can be accessed by computer, phone, or tablet.

Our new Member Text program allows us to send out reminders, quick messages, and links to reels and flyers with the touch of a button. Statistics show emails get about a 20% open rate and about a 6% response rate. Texts have a near 98% open rate and a 45% response rate. Our reservation system, with opening dates and closing dates system, has worked well, and 96% of members make reservations well in advance for events and dining. Notices are sent when the date reservations are open. Reservations are important and strongly suggested for all holidays and special events, as we saw Mother’s Day Brunch reach capacity within 12 days from the time reservations were opened. Reservations assist us in preparing and managing our goal to deliver a great member experience with better planning regarding labor and food production. Members with reservations now have reserved cards on the tables and preference of seating on a first come basis.

Ladies and gentleman serving ladies and gentleman.

An exciting summer and fall season awaits. The 255 Café at the pool features a new menu along with a new summer lunch menu in the main clubhouse. The Halfway House is streamlined with a new look and new offerings from on the menu, on tap tea and coffee, gelato made to order and much more.

Friday night dining sees solid participation in both the dine-around and the prix fixe a la carte dinner. It has fans from both sides of the membership, and we shall rotate the Friday nights for the remainder of the season. When possible, we will also look to do pop–up events on select nights. A Fresh Meadow dining guide will also be sent shortly, with information on all things culinary and front-of-house and club guidelines for booking parties and events at Fresh Meadow. for booking parties and events at Fresh Meadow.

A member survey will be sent to all members towards the end of summer and early fall. Feedback on club operations and other services will be offered as we continuously work to improve. The important part of the survey will be the member feedback and the future of Fresh Meadow as we start planning the muchneeded refresh of the clubhouse and essential repairs and look to the future with possibilities as a club workspace, casual eatery, and other exciting concepts that bring Fresh Meadow into the next chapter. Clubs all over are undergoing major renovations, building new facilities, and offering more amenities than ever.

A member survey will be sent to all members towards the end of summer and early fall. Feedback on club operations and other services will be offered as we continuously work to improve. The important part of the survey will be the member feedback and the future of Fresh Meadow as we start planning the muchneeded refresh of the clubhouse and essential repairs and look to the future with possibilities as a club workspace, casual eatery, and other exciting concepts that bring Fresh Meadow into the next chapter. Clubs all over are undergoing major renovations, building new facilities, and offering more amenities than ever.

The labor market, or lack of continues to give all clubs, hotels, and resorts challenges. We secured several

The labor market, or lack of continues to give all clubs, hotels, and resorts challenges. We secured several internationals to help us deliver the member experience this season but not the number we needed. internationals to help us deliver the member experience this season but not the number we needed.

Golf events are in full swing with the Men’s and Ladies' opening day events. Many more to come, and of course, we are all working together for the Babes to ensure our Club, its members, and others support this important and very worthwhile cause. Fresh Meadow is truly a special club, and the team and I are working hard to deliver a truly memorable experience.

Golf events are in full swing with the Men’s and Ladies' opening day events. Many more to come, and of course, we are all working together for the Babes to ensure our Club, its members, and others support this important and very worthwhile cause. Fresh Meadow is truly a special club, and the team and I are working hard to deliver a truly memorable experience.

Thank you for being a Fresh Meadow Country Club member and supporting all we do to make your Club a home away from home.

Thank you for being a Fresh Meadow Country Club member and supporting all we do to make your Club a home away from home.

Edward G. Leonard, CMC, General Manager / COO

Edward G. Leonard, CMC, General Manager / COO