Communication Guidelines 2014

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Daring


+ Act responsibly: be serious with deadline, be punctual, be respectful + Good time management + Dress formally for meetings with partner + Strive for exellence, work seriously + Deliver your promises, for any events or services


Diverse


+ Clarification in communication with interns. + Refer to interns to other externals with respect.


Collaborative & democratic


+ Directly feedback to AIESECer that you are not satisfied with (or feedback to his/her leader); DO NOT talk about your unsatisfaction to externals + Be friendly, out-going, open and willing to share with all members in LC + Be united and connected with others; extend your relationship among LC by joining LC activities. + Know what others as well as their functions are doing in LC.


dynamic

For By YOUTH


+ Do not use acronyms in AIESEC with externals (If you don’t know how to use it in Vietnamese, please kindly visit The AIESEC Dictionary composed by Marketing Function) (coming soon) + Do not add in English to Vietnamese conversation when talking to external students + Ask for direct feedback from customers when running events to make it helpful and to create 2-way interaction + Do not use AIESEC Brand for personal purpose + Avoid excessively express your interest to AIESEC + Balance AIESEC life and personal life + Create good relations between AIESECers – externals.


Impactful


+ Limit the amount of promotion - do the promotion moderately + “What happens in our LC stays in our LC� Do not let externals know internal issues in LC. + Enjoy Participation



Internal Title Format: [Function][Project] Content

Example: [ER][Grow] ER Tracking System [EB] EB meeting minute 6/4

Urgent situation: Put [Urgent] at the beginning Among LC: [AIESEC FTU HCMC] Content

Example: [Urgent][AIESEC FTU HCMC] Host for interns

External For partners, companies Title Format: [AIESEC] Content

For MC or other LC Title Format: [AIESEC FTU HCMC] Content

Notice: Use AIESEC email and updated signature when sending to External


MC

Sending rule

EB

Function A Function B

Have right to send mail without permission

External

Have right to send mail within approval (have to cc related EB)


Facebook Communication


Internal Facebook Group

Personal Facebook

Title Format:

• Avoid using rude/dirty language

[Function][Your project] Content

• Avoid excessively express your interest to AIESEC

Example: [OGX][oGCDP] Sharing opportunities •Do not use for personal promotion or advertisement •Do not make statements that could be construed as defamatory of an individual, group or business •Do not let internal information leak out without permission

Facebook is your 2nd CV => be SMART at using it


Face with

BRAND CRISIS


Be respectful, humble and use the AIESEC name in line with The AIESEC Way and the AIESEC values.

When brand crisis happens, please follow these instructions: 1. Immediately report content that you feel does not reflect and respect the AIESEC brand from your friends or AIESEC members immediately to Marketing function 2. Do not comment/like (If it’s on social media) 3. Only related EB of people who causes brand crisis has right to solve the problem → It’s all about attitude to maintain and develop AIESEC

brand as well as your brand.


Crisis punishment: The punishments will be applied for those committing the compedium or communicating wrong AIESEC brand and AIESEC values For each mistake, all related people including responsible person and his/her leaders (OCP,VP) have to clean LC Home for 1 week.



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