Stakeholders

Furninova's stakeholders in sustainability work.

Together with our partners, we strive to increase our influence in the industry in order to influence some of the major challenges we face.

Customers

We work for a long-term and close collaboration with different chain customers and independent furniture stores with the goal of meeting the different requirements that our customers often have. Our customer service, together with sales representatives and agents, are the most widely used channels in communication with customers, while communication through various social media channels is continuously increasing. Through these channels, we get questions regarding our sustainability work that can be related to our products and their chemical content, but also questions regarding certificates, production processes, working conditions of our suppliers, animal welfare and sustainable forestry occur to a large extent. In order to further improve our sustainability work, we have initiated the work of Svanencertifying (Nordic Swan Ecolabel) one of our sofa models.

Suppliers and subcontractors

Our ambition is to work long-term with our suppliers. In order to ensure that social, environmental and quality requirements on our part are met, we have developed a supplier policy that all suppliers have signed and have to adhere to. Our suppliers must meet REACH (Registration Evaluation, Authorisation and restriction of Chemicals) requirements, which is an EU regulation regarding the production and safe use of chemicals.

An increasing proportion of our fabrics also meet the requirements of Oeko-Tex® which is a worldwide certification. The certification ensures that the fabrics do not contain chemicals that can cause allergic or other health problems and if you have the highest certification, no use of environmentally hazardous dyes or aids is allowed during production and this certification also affects the social conditions and the working environment. The requirement that our fabrics are to meet Oeko-Tex® will continue in 2021. Our supplier policy also covers compliance with the following requirements and regulations:

• Requirements according to the UN specialized agency,

ILO (International Labor organization), which covers the rights of employees to promote employment and better working conditions worldwide.

• Requirements under the UN Universal Declaration of

Human Rights (UN Universal Declaration of Human Rights).

• The requirements in the 10 points cover human rights, labour law rules, the environment and anti-corruption according to the United Nations Global Compact.

In addition to the above requirements, all suppliers must meet local and international requirements regarding the environment, work environment and animal husbandry. Follow-up of compliance with the policy takes place either when we visit, or via telephone calls. This can also be done through a form of self-inspection that is completed by the supplier and sent to us. Together with the suppliers, we focus on sustainability issues such as responsible sourcing and social responsibility, as well as health and safety. In order to further improve our sustainability work, we are evaluating how, and in what way, we can work to focus on the 17 Global Goals in Agenda 2030 of the Sustainable Development Goals (SDGs), which are the action plan in which UN Member States jointly set sustainable development goals worldwide.

Employees

Our future development is crucial for how we manage to attract, recruit, develop and above all retain the suitable employees. We want to offer interesting tasks in a proactive and developing work environment that is safe and healthy. We ensure the working environment through systematic work including health, work environment and well-being. We encourage an open dialogue where improvement is our focus. Management meetings and department meetings are held continuously in each department to ensure collaboration, communication and improvement focus within the department itself and between other departments. We complement this with regular work environment checkups, health surveys and development talks.

The health surveys cover both physical as well as psychosocial health. After the medical survey, we present the overall result to clarify what improvement measures we should take and which will be discussed further within the management team for action.

We want to continuously strengthen competence advancement and preventive work around health and stress. In connection with personal perfomance discussions the need for competence development are discussed as well as any signs of health issues. We encourage increased physical activity and a balanced lifestyle by offering health activity grants and training during working hours. Our goal with work environment management is ultimately to prevent bad health and absence due to shortcomings in working conditions and in the work environment in combination with a high level of staff satisfaction and impact.

In 2020, total sick leave was 1.85 per cent. Which is basically equal to the previous year. Staff turnover was 0 per cent during the year, which is a decrease compared to previous years. All our employees in Sweden are covered by collective working agreements. We are members of the employers' organization Swedish Trade and the Confederation of Swedish Enterprise and work continuously to have a good dialogue and cooperation with the trade union parties, which takes place through the monthly reconciliation meeting with the local trade union club.

Owners

Our overall goal is to create increased value for the owners in the long term, where good profitability combined with strategic sustainability work are the guidelines. The most important issues are primarily responsible behaviour from management and the board of directors. Our owners have a long-term financial interest and also work actively with us. By constantly being responsive to our market demands and also to demands from our stakeholders, the right conditions are created for wise decisions in sustainability work.