Working in Leicestershire Information and guidance for job seekers and adults planning a career change
Creating opportunities, building careers
2014
Need careers advice? If you’re looking for a new job, or a change in career and don’t know where to start, we can help.
The National Careers Service is available FREE to all adults and is delivered by a network of professional, qualified careers advisers across Leicestershire.
We can help you: ✯ ✯ ✯
✯
✯
Develop your CV Improve your skills Succeed at interviews Understand the local job market Progress in your current job
If you would like to make an appointment please call
0800 100 900 You can also search online for National Careers Service
Introduction Welcome to our publication for adult job seekers in Leicester and Leicestershire. This magazine is packed full of information and advice on how to take your working career forward and find a job you really enjoy! From information on current trends in the job market to specific sector details you’ll gain a better picture of what working life in Leicester and Leicestershire is like now and what it could be like in the future. You’ll also find lots of practical advice on how to sharpen those job-hunting skills and find the best places to look for jobs and support. So whether you’re looking for your first job, want to get back into the labour market after a break, fancy a change of career or are looking to land that dream job – there’s something here for you!
Contents Introduction........................................................................................................1 Jobs for today, jobs for the future..................................................................2 Spotlight on job sectors in Leicester and Leicestershire..........................6 Health and social care...................................................................................... 6 Creative................................................................................................................. 7 Hi-tech and advanced engineering............................................................... 8 Food and drink.................................................................................................... 9 Renewable energy and the environment................................................... 10 Business and customer services................................................................... 11 Tourism and hospitality.................................................................................. 12 Retail.................................................................................................................... 13 Construction...................................................................................................... 18 Transport and logistics.................................................................................... 19 Education........................................................................................................... 20
Pathways into work.........................................................................................14 Focus on skills.................................................................................................. 21 Looking for work.............................................................................................. 22 CVs and applications: getting it right..........................................................24 Time for a change........................................................................................... 28 Useful websites............................................................................................... 29
1
Working in Leicestershire 2014
Jobs for today, jobs for the future If we could gaze into a crystal ball and see the job market of the future it would be so much easier to plan our future careers. But we live in a global economy where lots of different factors can affect jobs and skills and it’s often hard to say where and when certain jobs are going to be needed. Where we’ll be in five or 10 years time in our careers is important to us as individuals for many reasons but actually, the jobs we’ll hold in the near future are important to the whole of the UK economy. You may have a good picture of today’s labour market situation but looking at how the world is changing can be helpful when planning where you want to go next....
How is the world of work changing?
2
What is changing? How can it affect jobs?
Think about it!
Which job areas will be important?
New technology is being developed all the time.
New technology is the main reason for old jobs disappearing.
Self-service machines in supermarkets. Robots on production lines.
Electronics Design engineering Creative and media ICT Aerospace
People are living longer.
People will need more health care and social care.
More care, health and social workers needed look after them. Demand for more drugs research.
Health care Social care Bioscience Pharmacology Leisure
The skills of people around the world are improving.
There is more competition from the rest of the world.
China and Japan both have more than twice as many graduates as the UK1.
Science Engineering Creative and media Manufacturing ICT Finance Education
We must take more care of the environment.
More research into saving energy and developing greener technologies. More technicians and installation jobs.
If we all start driving electric cars we’ll need skilled mechanics to maintain them.
Engineering including motor vehicle Chemical processing Recycling Agriculture Energy and utilities
Despite the recession, people want to spend money on services that help them to be fit, healthy and happy.
Demand for services such as catering, fitness, health spas and gaming.
Some farms are turning to tourism. More overseas visitors. More hotels offering spa facilities.
Health and beauty Sport and leisure Hospitality and tourism Creative and media Sales and marketing
1 DCSF The World is Changing
Information for Adults
Work facts for the 21st century
Lots of new jobs are going to be created over the next ten years. Some of these jobs will be brand new with job titles we won’t have heard of. Do you know what these jobs are? energy analyst nanotechnologist innovation consultant
social media analyst app designer
reputation manager user experience architect See page 17 for the answers
The types of job available to us now and in the future will mainly be for people with at least level 2 and level 3* qualifications but over 40% of UK jobs in 2020 will be for graduates.1 Why? Because the world is changing fast and the UK needs to compete with the rest of world in areas such as engineering, research, creativity, science, technology and innovation.
What is the labour market? The ‘labour market’ is a term used to describe types of employment (those requiring workers or ‘demand’) and the people available to fill those vacancies (potential employees or ‘supply’). If the people available for work don’t meet the needs of the employers then there can be a mismatch resulting in unemployment and unfilled vacancies. Ideal scenario? Simply put, if there are enough people with the right skills and qualifications available to do the work needed and employers are offering the right levels of pay and conditions then everyone is happy! Labour market information can tell you the number of people in certain types of jobs, whether they work full-time or part-time, how many people are unemployed and what is likely to happen locally, nationally and even internationally over the next few years. This information can help you to make your future career decisions.
Did you know...? Over 40% of all jobs in 2020 will require graduate level qualifications (level 6 and above).2
Sources of labour market information (LMI)
If you’re interested in researching the current or future job market for yourself there are a few resources which turn the statistics and data into ‘intelligence’ making them easier to understand. The National Careers Service website has some labour (or ‘job’) market information within its job profiles and job market information for your area. Search online for National Careers Service. Prospects is a website for graduates which has some good sector information www.prospects.ac.uk Sector Skills Councils (SSCs) produce detailed information on specific work areas within different sectors. This information could tell you, for example, which jobs there are shortages for and which skills are in demand. To find the SSC website for the work area you’re interested in search online for ‘Sector Skills Council contact directory’. 1 & 2 DCSF The World is Changing
* See chart on centre spread
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Working in Leicestershire 2014
Why do jobs change? 150 Years Ago in Leicestershire Most of the jobs involved manual work and there weren’t as many jobs to choose from as there are today. Major job sectors included: »» Farming »» Textiles and leather manufacture »» Food, drink and tobacco »» Engineering »» Coal »» Transport
Leicester and Leicestershire have seen a growth in service and knowledge‑based industries over recent years including information and communication technologies, finance, life sciences, engineering, aerospace and the creative industries. Some jobs that were once in decline are starting to come back to the area such as textiles manufacturing – over 820 companies now operate in the city and county in an increasingly hi-tech sector. Thanks to the M1 and East Midlands Airport, our distribution and logistics industries are thriving and growing and we can also expect to see a breadth of exciting opportunities for the future in business, construction, hi-tech production, food and drink, and health care.
Leicestershire Today*
Blaby
Charnwood
Harborough Hinckley and Bosworth Leicester
Melton North West Leicestershire Oadby and Wigston 0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Manufacturing
Health
Financial & business
Education
Retail
Professional, scientific & technical
Transport & logistics
Wholesale
Catering & accommodation
Public administration & defence
Arts, leisure & recreation
Construction
Information & communication
Motor trades
Other
100%
Some jobs that were once very popular in our county have all but disappeared. Many of these industries have made way for jobs which we would now say belong to the service sector such as health, finance and hospitality. Other jobs have gone due to advances in technology.
4
* Figures don’t include self-employed. Source: Business Register and Employment Survey 2012.
Information for Adults
Different ways of working
The days of a ‘job for life’ are pretty much gone and we’re more likely to hear the phrase ‘portfolio career’ when people talk about their working lives. This means that more of us can expect to change jobs every few years using the skills we have built up and transferring them to slightly different jobs. The ways in which we work are changing too and it’s not uncommon for some people to have two part-time jobs to make up the hours of a full working week. Childcare may also play a part. Here are some of the different ways we might choose or be asked to work in the future:
♦♦ Flexi-time working – not working to set hours every day such as 9-5.
♦♦ Temporary or fixed-term contracts – employers take more people on in agriculture, retail, hospitality or manufacturing at busier times.
Did you know...? New technology is the main reason for jobs disappearing.
♦♦ Freelance and consultancy work –
specialists are brought in to a business only when they’re needed.
♦♦ Shift work – people who work in factories, hospitals or hotels often work shifts as they’re needed through the night or early in the morning.
♦♦ Part-time work – some people choose to only work part of a week, for example, if they're also studying, but some jobs aren't available as full-time posts.
♦♦ Teleworking – new technologies mean you don’t have to go to your workplace to do your work – you can work from practically anywhere these days!
♦♦ Career jumping – Fancy a change? Use the skills you’ve learnt in one job to change your career.
♦♦ Running your own
business – working for yourself can give you freedom and can help you turn a passion into a career but it requires real commitment.
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Working in Leicestershire 2014
HEALTH AND SOCIAL CARE
A job in the health and social care sector can be extremely rewarding and despite some recent job losses in the public sector, there are many skill shortages. Many roles focus on care, others are based in labs but there are also support roles in admin, security and maintenance which are essential to day-to-day running of the service. Some services come under the private sector as well as the public with the voluntary sector also playing a large role.
What is happening?
Skills & qualities
• Health and social care is the second largest employment sector in Leicestershire. • In the East Midlands there are slightly more people working in private health than the NHS1. • New technologies will have a huge impact on healthcare including patient monitoring diagnostics, robotics and bioscience. This means new job areas, for example in telehealth.
In demand...
• More work in and around the community. • Skill shortages in many areas including midwives, care assistants, social workers, orthoptists and radiographers. Leicestershire especially needs skilled care workers. • Demand for people with Level 3 qualifications and above. • An ageing population means a shortage of people to help care for older people. • Adult social care workforce must grow by 80% by 20252. • Lifesciences is a growth area with many new opportunities.
Local employers • NHS including Leicester Royal Infirmary, Glenfield Hospital, many health centres • Leicester City and Leicestershire County Councils • Various care homes • 3M
• Nuffield Health • Ashfield Healthcare
• Nova Laboratories
What could you earn?*
On the web
www.nmas.ac.uk www.stepintothenhs.nhs.uk www.nhscareers.nhs.uk www.skillsforcare.org.uk
Pharmacist
£41,746
Midwife
£35,517
Dental nurse
£16,858
Social worker
£30,931
Care home assistant
£16,093
Residential home manager
£28,657
Doctor
£71,279
Medical secretary
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£20,474 1 UKCES 2 Skills for Care * Annual Survey of Hours and Earnings 2013. Average full-time (median) salary. Doesn’t include self employed.
Information for Adults
CREATIVE INDUSTRY
The creative industry is one of the fastest growing sectors in the UK and exciting times are ahead! Many jobs in the creative industry involve working with the latest technologies and are helping to drive the sector forwards and not every role requires imagination – there are many technical roles. Job areas include film and TV, social media, advertising, fashion, computer games and animation.
What is happening?
Skills & qualities
• The creative sector is a priority area for Leicestershire meaning support for local jobs. • Globally, creative jobs are expected to grow rapidly over the next few years. • Competition for jobs is fierce. Number of people working in the creative industries with a degree is very high (90% for new entrants to computer games industry). Experience is valuable.
The creative sector is...
• Over 50% of creative jobs are in London and the South-East. • Many people work freelance with less job security. • Shortage of graphic designers, storyboard artists, games designers, programmers, broadcast engineers, social media specialists, illustrators and pattern cutters. • Skills in demand include marketing and sales, business, engineering, technical, management and leadership • Textile manufacturing is moving back to the UK and set to grow. Leics is one of the main centres with over 820 businesses. Many of these accept speculative applications. • Leicester’s growing Cultural Quarter includes the LCB Depot for local creatives and The British Centre for Music and Enterprise higher education courses.
Local employers • Phoenix Square Digital Centre
• Rare
• Cambridge Satchel Co
• Artform International
• Ferrers Centre, Ashby
• Standout Design
• Checkland Kindleysides
• HM Hosiery
• The Artisan Press
• Vinola Knitwear
What could you earn?*
On the web
www.skillset.org/careers www.creative-choices.co.uk
Photographer
£25,678
Journalist
£31,994
Graphic designer
£25,000
Clothing designer
£29,093
Creative director (advertising)
£35,207
* Annual Survey of Hours and Earnings 2013. Average full-time (median) salary. Doesn’t include self employed.
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Working in Leicestershire 2014
HI-TECH / ADVANCED ENGINEERING
Technology is the main reason for old jobs disappearing. With nine out of 10 new jobs today needing some level of IT skills it’s hard to escape it. The engineering and manufacturing sectors are extremely important to the UK economy and we desperately need more skilled workers in these areas to keep the industries thriving.
What is happening?
Skills & qualities
• Over 7,000 people work in the IT and telecoms sector in Leicestershire1 and many more will be doing the same jobs but for other organisations. • The IT industry needs more women – only 17% of the IT workforce are female2. • Automotive (vehicles) electronics, consumer electronics (for example digital cameras, tablets, smart phones) are growing areas and need skilled people to research and design new products and parts. • Big investment in automotive industry with thousands of apprenticeship and graduate openings.
Local employers
• BT recruitment drive for jobs installing household broadband.
• Siemens
• According to Engineering UK there could be 2.74m job openings between 2010 and 2020 across a range of engineering jobs.
• BT
• SPS Technologies
• Cooke
• Viva IT
• Dock is Leicester’s new hub for hi-tech and innovation businesses; MIRA Technology park at Hinckley is a global centre for automotive research and development; Loughborough Science Park is home to companies from IT, telecoms, sports innovation, energy sectors and more. • Donington Park is the new home for the HQ and team facilities of Formula E global electronic racing services.
On the web
www.semta.org.uk www.e-skills.com/careers
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In demand...
• Taylor Hobson • Fisher Scientific • Druck • Triumph Motorcycles
• Caterpillar UK
• Ultima Sports
• Preci-Spark
• Haldex
• Donington Park
What could you earn?* Lab technician
£21,503
Biological scientist
£37,636
Electronics engineer
£38,424
IT strategy designer
£44,314
Web designer
£30,000
Motor mechanic
£24,214
Software developer
£39,037 1 Business Register and Employment Survey 2012 2 e-skills * Annual Survey of Hours and Earnings 2013. Average full-time (median) salary. Doesn’t include self employed.
Information for Adults
FOOD AND DRINK
The food and drink sector is a large and growing industry with plenty of opportunities – especially if you have an entrepreneurial streak! From nature to plate someone needs to grow it, invent the recipe, make it, test it for quality, package and distribute it. There are some large food producers and manufacturers in the East Midlands as well as small ‘artisan’ (craftsperson) companies.
What is happening?
Skills & qualities
• Food and drink sector has over 30 different industries including bakery, dairy, confectionery, chilled and frozen products. • Most opportunities in Leics are in meat, bakery and processed foods – meat is largest sector.
• Leicester’s diversity means lots of international restaurants – it’s especially well known for ‘The Golden Mile’. • Over 11,000 people are employed in food and drink manufacture in Leicestershire1 with most opportunities in North West Leicestershire, Blaby, Melton and Leicester city. • Job titles include quality technician, food technologist, production planner, chocolatier, pastry chef, cake decorator, brewer, There are new roles for social responsibility and sustainability. • Shortage of bakers, flour confectioners, cheese makers, food technologists (especially in confectionery) and those skilled in quality assurance.
On the web
www.tastesuccess.co.uk www.improveltd.co.uk www.foodengineer.com www.growcareers.info
Stages in food production 1. The brief 2. Market research 3. Design specification 4. Shortlisting and testing 5. Manufacturing 6. Quality control 7. Packaging and labelling 8. Marketing and launch
There’s a job attached to each of these stages!
• Leicestershire is famous for several types of food including Melton Mowbray Pork Pies, Stilton, Red Leicester cheese, Fox’s Glacier Mints and Walkers Crisps.
Local employers • Cofresh
• Everards
• Walkers (Pepsico) • Pukka Pies • Samworth Brothers
• Pedigree Masterfoods
• Express Dairies
• Long Clawson Diary
• United Biscuits • Belvoir Fruit Farms
• Lakshmi & Sons • Cotts Beverages
What could you earn?* Farmer
£25,986
Biological scientist
£37,636
Production engineer
£36,873
Quality assurance technician
£26,650
Packer
£16,924
Butcher
£18,552
Warehouse manager
£28,839 1 Business Register and Employment Survey 2012 * Annual Survey of Hours and Earnings 2013. Average full-time (median) salary. Doesn’t include self employed.
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Working in Leicestershire 2014
RENEWABLE ENERGY & THE ENVIRONMENT
The focus is very much on the future when it comes to low carbon or ‘green’ technology. If the government is to meet its targets for reducing climate change around the world then as well as supporting new jobs, it needs to encourage skilled workers to learn the new skills needed. All sectors, in one way or another, are involved in protecting the environment and reducing the UK’s carbon footprint but the construction industry, engineering, manufacturing, transport, agriculture, energy and waste industries all play an important role.
What is happening?
Skills & qualities
• Huge growth area driving economy forwards: wind and wave power; energy and waste management; sustainable construction; carbon capture; bio energy and plug-in electric vehicles. • Green economy is a priority sector for Leicestershire including the city meaning extra support for ‘green collar’ jobs.
In demand...
• Skilled people in high demand especially qualification level 4 and above. • Shortage of mechanical, structural, aeronautical, electrical engineers; wind turbine technicians; geologists. • Demand for skilled workers in renewable technologies. • We’ll also need landscape, forestry and fisheries managers; energy managers and analytical chemists. • Demand for more ‘eco-friendly goods means more people to certify products – especially around technology.
On the web
www.citb.co.uk www.euskills.co.uk/careers www.cogent-careers.com
What could you earn?* Conservation manager
£31,288
Design engineer
£38,736
Engineering technician
£32,608
Electronics engineer
£38,424
Lab technician
£21,503
Energy plant operative
£27,119
Environmental services manager
£37,294
Local employers • Mark Group • Solus
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• Intelligent Energy
1 Invest in Nottingham * Annual Survey of Hours and Earnings 2013. Average full-time (median) salary. Doesn’t include self employed.
Information for Adults
BUSINESS, FINANCE AND CUSTOMER SERVICES The biggest and best companies in this sector are looking for people with high motivation and enthusiasm. Some jobs within finance and business demand commitment, long hours and hard work but the effort can be rewarding. Other roles require a high level of customer service and sometimes shift work.
What is happening?
Skills & qualities
• Over 46,500 people work in finance and business in Leicester City and Leicestershire with just under half employed in the city1. • Despite the recession, the future looks positive for professional services such as finance and accountancy. • Fewer jobs for administrative staff as technology takes over some roles and cuts to services happens. • Cluster of international banks in Leicester. • Environmental accounting is a growth area. Can also expect demand to grow for sales and customer service roles and high level jobs such as actuaries, IT and legal staff.
What could you earn?* Financial director
£58,735
Human resources officer
£27,308
Chartered accountant
£37,535
• Opportunities in all businesses for IT systems and support – especially IT professionals with business skills.
Business researcher
£33,467
Finance officer
£23,334
Office manager
£28,204
• Modern language skills in demand especially for companies who operate or trade internationally.
Contact centre worker
£17,051
• Employers are seeking people who are motivated, enthusiastic and have a sound understanding of how business works.
• Many graduate opportunities in this sector and the number of women is growing too.
Local employers • KPMG • Bank of India
On the web
www.cipd.co.uk www.e-skills.com
• Office Depot
• Grant Thornton • Cooper Parry • Santander • British Gas Business • Canara Bank
• HSBC Merchant Services • Mattioli Woods • Global Payments UK
1 Business Register of Employment Survey 2012 * Annual Survey of Hours and Earnings 2013. Average full-time (median) salary. Doesn’t include self employed.
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Working in Leicestershire 2014
TOURISM AND HOSPITALITY Tourism and hospitality is a growing area and very important to the UK economy. The sector is always looking for people who are enthusiastic, can problem solve and work well with others. It’s a great sector for taking a lifelong passion and turning it into a career: if you’re creative in the kitchen then there are plenty of opportunities for chefs; if you love fine detail and organising others then how about becoming a wedding or conference organiser? Committed workers can progress quickly up the career ladder to a position of greater responsibility.
What is happening?
Skills & qualities
• One in 14 people in UK work in hospitality, leisure, travel and tourism; nearly half of them work part time1. • 106,300 people needed to replace those leaving and to fill new jobs throughout UK2. • Charnwood and North West Leics have largest number of opportunities in tourism and hospitality after Leicester city.
In demand...
• 6,500 people employed in restaurants; 5,500 in pubs and bars3. Event catering employment across city and county is highest in East Midlands. • Shortage of chefs and managers4. • Holiday parks, hostels and restaurants are growing. • Large number of takeaway food shops in Hinckley and Bosworth. Fast food chains such as Subway and Greggs are expanding. • Demand for people with business and management skills. Also foreign languages. • Online bookings are affecting high street travel agents. • Variety of opportunities at East Midlands Airport.
On the web
www.uksp.co.uk www.springboarduk.net www.skillsactive.com
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1, 2 & 4 People1st 3 Business and Employment Register Survey 2012 * Annual Survey of Hours and Earnings 2013. Average median salary.
Local employers • Twycross Zoo • National Space Centre • National Trust • Holiday Inn • Ragdale Hall • Twin Lakes
• The Great Central Railway • Weatherspoons • Major sporting venues • Various travel agents
What could you earn?* Bar manager
£19,743
Bar staff
£13,180
Chef
£18,314
Travel agent
£19,621
Conference manager
£26,001
Waiting staff
£13,052
Information for Adults
RETAIL
Retail is the largest private sector employer in the UK – that’s big business! The retail sector is often used to measure how well the economy is doing and during the recent economic crisis, some areas of the industry have suffered, especially on the high street. Technology has changed the way in which we shop – from selfservice checkouts to online retailing, the latter making it even easier to set up your own retail business. Some jobs in retail demand a creative streak, others need IT skills – see the job roles box below for the variety of jobs within the sector. In some roles, motivated staff can move quickly up the career ladder to a management position.
What is happening?
Skills & qualities
• Leicestershire is home to the headquarters of many major retailers which means lots of opportunities in some really interesting job roles. • Almost a third of retail employees are under 25 years old; more people work part time than full time1. • Online retail is increasing with some high street stores and independent shops struggling as a result. Major food retailers such as supermarkets still opening stores.
Retail jobs include...
• Increase in online shopping leading to new job titles such as e-commerce merchandiser, customer relationship manager and social media strategist. • Skills shortages are high in the East Midlands with customer service and verbal communication skills the biggest gaps2. • Online, fast food and ‘niche’ shops popular with those wanting to set up own retail business. • Many high street retailers have their own careers Twitter feed posting vacancies daily.
Local employers • Next
• Topps Tiles
• Dunelm
• George
• Shoe Zone
• Lipsy
• East Midlands Airport
• Clements Retail
• Joules
• Leicester Market
• Supermarkets such as Sainsbury’s, Tesco, Co-op
On the web
www.nsaforretail.com www.fashionretailacademy.ac.uk
What could you earn?* Check-out operator
£14,150
Sales assistant
£14,830
Retail manager
£25,410
Buyer
£29,889
Window dresser
£21,625
1 & 2 Skillsmart * Annual Survey of Hours and Earnings 2013. Average full-time (median) salary. Doesn’t include self employed.
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Working in Leicestershire 2014
Pathways into work
If you’ve not worked for a while or have found yourself out of work having been employed in the same job for a long time then getting a new job can seem very daunting.
Starting points
There is usually more than one pathway to a job. A good starting point is to create a realistic action plan which helps you to create goals specific to you. These might include small steps such as making a list of your current skills or larger ones such as going for a qualification. You can get help with writing an action plan on the National Careers Service website (see page 29).
Getting more qualifications
If you have a career in mind, use the job profiles on the National Careers Service website to find out the types of qualifications that will help you get in. Some jobs require a degree level qualification, with others, it’s possible to work your way up the ladder quite quickly by starting at a lower level. There’s no Use the chart below to find which level you are at a guarantee that gaining a specific qualification will lead to a job but you GCSE A Le can get an idea about how many jobs A*-C D-G might be out there by researching the labour market (see page 3).
Which Qualifications?
Vocational Qualifications
It’s possible that the qualifications you already hold can demonstrate to an employer that you have a set of skills that can be used in a variety of jobs. If you don’t have a clear path in mind then all colleges offer part‑time and evening courses. These can be a great way of getting an idea of what you’re good at and what you enjoy while adding to your skills. Many short courses are free to those on Jobseeker’s Allowance. Search for part-time courses direct with a local college.
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The Diploma Foundation
Higher
Adv
Appren Intermediate
Adv
Foundation
Entry Level
Level 1
Level 2
Lev
Information for Adults
Apprenticeships
Not all qualifications are about exams. It’s possible to learn a new skill while you work. An apprenticeship trains you in a specific work area, sometimes leading to a job with that employer – and there are 200 different work areas to choose from. However, before applying, be aware that competition for apprenticeships is fierce.
♦♦ Intermediate Apprenticeship - training at NVQ Level 2
♦♦ Advanced Apprenticeship - training at NVQ Level 3 ♦♦ Higher Apprenticeship – NVQ Level 4 (the Want to know more? same as a foundation degree).
Each level can lead to further qualifications or work.
evel
Higher Education
Framework for Higher Education Qualifications Certificates of higher education & HNCs
Diplomas of higher education, Foundation degrees & HNDs
Bachelor degrees, PGCE, graduate diplomas & certificates
vanced
Could commuting to work be more easy than you thought? Don’t instantly dismiss a job just because it seems too far away from your home. Check out the travel links first (try www.travelineeastmidlands.co.uk) – you might find that you could do the commute more easily than you realised. Some areas of work have very few opportunities outside of the major cities. If you’re keen on a job but don’t know how you’re going to get there, could the Wheels to Work moped scheme help you? Find out more from www.w2wleics.co.uk or telephone 01664 502 388.
nticeship
vel 3
Check out the Apprenticeships website www.apprenticeships.org.uk
Travelling to work
and where you can go next.
vanced
People with an Advanced Level Apprenticeship earn on average over £100,000 more over the course of their career, than those without.1
Higher
Careers Advice Level 4
Level 5
Level 6
Contact the National Careers Service for free help. Tel 0800 100 900 or search online.
1 Source: London Economics Vocational Qualifications Research Sept 2011
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Working in Leicestershire 2014
Financial help
Sometimes the cost of learning can stop you from improving your skills and qualifications. There are a variety of sources of help depending on your individual situation. To find out more visit the Gov.uk website.
Step Up project
If you’re unemployed and live in Leicester you may be able to access a paid work placement through the Step Up project. To be eligible you must:
33 be 18-24 years old 33 live within the Leicester city ward boundary
33 be claiming Job Seekers Allowance or Employment Support Allowance for at least six months.
You can find out more information at www.leicester.gov.uk
Get Set project
The Get Set project supports 16-25 year olds in Leicestershire by offering mentored voluntary work experience placements. The placements help to develop your experience, skills and confidence so that you can compete better in the job market. Go to www.leics.gov.uk/getset for more.
Leicester Apprenticeship Hub
Leicester City Council’s Apprenticeship Hub provides support on applying for apprenticeships as well as access to local vacancies. Learn more at: www.leicester.gov.uk/apprenticeshiphub or go to www.facebook.com/leicesterhub.
The Skills Show
Want to ‘have a go’ at a career idea for free? Visit the UK’s largest FREE skills and careers event. Go to www.theskillsshow.com for more details.
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Information for Adults
Getting experience while looking
Many employers ask for experience alongside qualifications which can sometimes make it difficult for people to get a foot on the ladder. However, there’s no doubt that a combination of the two will help you to reduce the competition. Securing a part-time job or volunteering placement in a relevant area while you’re learning is definitely worth considering. Volunteering isn’t just about giving your time to a worthy cause, it’s a good way to get work experience and develop work skills:
33 Learn new skills 33 Explore career options 33 Develop your employability skills such as team working
33 Build your confidence
33 Add to your CV 33 Get a work-related reference 33 Pick up new contacts for future jobs 33 Meet new people
A scheme called Work Together gives you the opportunity to volunteer with a local voluntary organisation while still claiming benefits. Ask at your local job centre. Page 29 lists some volunteering websites. Answers to page 3
energy analyst – someone who helps an organisation to reduce their energy consumption. You might need to understand how a building works and work out where savings can be made. app designer – apps for mobile technology are popular and growing in number so there is a demand for people who have the skills to create them. nanotechnologist – nanotechnology is any type of technology that takes place on a very small scale. As a nanotechnologist you might be doing research for job sectors such as electrical, chemical or mechanical engineering, ICT, microbiology, bioscience. innovation consultant – someone who works in innovation can help a company make their product stand out from the crowd. This might be using design, technology or engineering skills.
social media analyst – most companies have an online presence and use social media to communicate with people they think are interested in their product. A social media analyst will look at how well this is working and where improvements can be made. reputation manager – everyone wants people to be saying good things about them and it’s no different for companies. Employing someone to monitor what people are saying about a company or brand – especially online – and helping then to respond to their customers is getting more important. user experience architect – another job role relating to the Internet. A user experience architect or designer, makes sure that when someone visits a website (perhaps an online shop) it is designed and written with them in mind so that they can get the most out of it.
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Working in Leicestershire 2014
CONSTRUCTION
The construction industry has had its ups and downs over recent years but compared to other regions, the sector in the East Midlands is predicted to grow more favourably. The number of jobs within some roles is expected to grow, however there are also jobs such as electrician where the number of jobs isn’t expected to rise but skilled people will be needed to replace those who leave. Environmental targets mean there are some exciting new areas to work in such as intelligent buildings.
What is happening?
Skills & qualities
• The sector is expected to grow over the next six years, with 17,000 replacement demand roles needed up to 20201. • Roles most needing new workers in the region include floorers, plant operatives, wood trade and interior fit out, bricklayers and labourers. There will also be demand for logistics roles, civil engineers, managers and architects2.
In demand...
• In Leicestershire, electrical installation, plumbing, joinery and roofing offer the most opportunities for employment3 with more workers employed in house building than other sectors. • Growth in demand is predicted for those working within a civil engineering role such as road building (civil engineering operatives). • Over 38% of people working in construction are self-employed and the figure is rising4. • 13% of the workforce is female . 5
• Designing and building with the environment in mind is a growing area and there are many new skills needed such as installation of solar equipment. • Opportunities for skilled craft work on old buildings in the built heritage sector.
Local employers • Galliford Try • William Davis
• Jelson Holdings
• Westleigh Developments • Barratt Developments
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On the web
www.citb.co.uk www.goodday.org.uk www.architecture.com www.bconstructive.co.uk www.nhtg.org.uk/you-have-the-skills
What could you earn?* Bricklayer
£23,001
Architect
£37,410
Wood joiner
£23,447
Painter and decorator
£22,719
Electrician
£29,538
Civil engineer
£36,285
1, 2, 3 & 5 Construction Skills 3 Business Register for Employment Survey 2012 * Annual Survey of Hours and Earnings 2013. Average full-time (median) salary. Doesn’t include self employed.
Information for Adults
TRANSPORT AND LOGISTICS
The East Midlands is well-placed for the distribution sector thanks to the M1, good rail links and to East Midlands airport. We can expect to see more growth, especially with improvements to freight rail services. Areas of Leicestershire to the west of the M1 are home to several large distribution centres and some areas are being redeveloped and turned into business parks and distribution centres.
What is happening?
Skills & qualities
• Leicestershire and Leicester City have the most opportunities in this sector in the East Midlands (over 27,0001). Many large employers are based here including clusters around East Midlands Airport and Magna Park, Lutterworth. • Road haulage – moving goods by road – and warehousing are growth areas. Job roles include LGV drivers, warehouse and road transport managers. • Royal Mail a huge employer but many other delivery companies employing couriers and admin staff – a growing area. • Growth for air transport, including freight services, and shortage of pilots. • Development of Roxhill site at Castle Donington – more warehousing and logistics jobs. • MIRA Technology Park is a global centre for automotive research and development and home to over 30 transport-related companies.
Local employers • United Biscuits • Smith Brothers • Marks & Spencer
• Unipart
• DHL
• Arriva
• First Group
• Britvic
• Ceva logistics • East Midlands • Pall-Ex UK Airport
What could you earn?* Large goods vehicle driver
£26,151
Fork lift truck driver
£20,497
Storage and warehouse manager
£28,839
Warehouse operative
£18,861
Train or tram driver
£46,795
»» A utomated ‘picking’ at distribution centres means fewer warehouse staff.
Bus driver
£23,505
»» G lobal tracking of goods and vehicles – better customer service.
Transport and logistics manager
£31,437
Postal worker
£26,748
Aircraft pilot
£78,659
The impact of technology »» Real-time information for public transport users means fewer information advisers.
»» IT solutions can drive down fuel costs. »» Online shopping creating greater need for deliveries. »» Video conferencing means less business travel. »» R educing traffic congestion and accidents – more IT specialists needed.
1 Business Register for Employment Survey 2012. * Annual Survey of Hours and Earnings 2013. Average full-time salary.
On the web
www.skillsforlogistics.org www.goskills.org www.deliveringyourfuture.co.uk
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Working in Leicestershire 2014
EDUCATION
Teaching and education is a growing sector, not only in the UK but around the world, and universities in particular are competing in a global market. There are frequent changes to teacher training so it’s worth keeping abreast of entry requirements which include fast-track routes for some. The way in which teachers are employed in the future may change if private or voluntary organisations take a bigger share of provision – not all teaching jobs are in schools or colleges. For many jobs you need a degree but some roles can be entered at a lower qualifications level and there are support roles too, for example admissions officer or school lunchtime supervisor.
What is happening?
Shortage of subject teachers in...
• Around 42,000 people in Leicestershire are involved in education activities1. This is a strong sector with three universities and several FE colleges. • Number of primary-school aged children increasing. • Raising of participation age - all young people to be in education or training until they are 18 by 2015. • Shortage of teachers for specific subjects such as maths, physics, chemistry and modern languages. Extra funding available for training. • Shortage of men in early years education. • Development of online courses and e-learning (learning through technology) means demand for developers of online programmes – that’s educators and IT experts.
Local employers • Local FE colleges
• Day nurseries
• Language schools • Sure Start Children’s Centres • RNIB College • University of Leicester, De Montfort University and Loughborough University • Leicester City and Leicestershire County Council Skills & qualities
What could you earn?*
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Further education teacher
£34,472
Secondary school teacher
£36,756
Special needs teacher
£35,226
Education adviser
£33,710
Teaching assistant
£15,884
Nursery nurse
£14,336
School mid-day assistant
£2,207#
School secretary
£19,210
On the web
www.tefl.com www.aquestionofcare.org.uk www.education.gov.uk/schools/careers
1 Business Register and Employment Survey 2012 # Part-time figure * Annual Survey of Hours and Earnings 2013. Average full-time (median) salary. Doesn’t include self employed.
Information for Adults
Focus on skills Employability skills are top of the agenda for many employers when recruiting. Also known as ‘soft’ or ‘transferable’ skills, these are the skills that you can apply to a wide variety of jobs rather than relating to a specific role. You probably have more skills than you realise whether they are things you’ve learnt at work or in learning or in your personal life. The trick is being able to recognise those skills and demonstrate to Skill looked for... Includes... an employer that you’ve got them! Team working listening to and respecting others and making a contribution
Here are some of the skills that employers say they are looking for most – if you can highlight them to an employer and relate them to the job you’re applying for then you’re ahead of the game.
Leadership and management
leading a team or project
Self management
using your own initiative, time management, taking on responsibility
Problem solving
analysing facts and using creative thinking to reach a solution
Business and customer awareness
having a basic understanding of how to succeed in business and providing customer satisfaction
Key skills IT skills Most employers expect job applicants to have IT skills these days as well as basic English and maths – nine out of 10 new jobs today require some level of IT skills. Advanced IT skills are also sought after! ______________________________________________
How can I show that I’ve got these skills? Try the Skills Health Check report on the National Careers Service website.
STEM skills Around 43% of employers say they have difficulty recruiting staff with the right STEM skills (Science, Technology, Engineering and Maths) and the need for these skills will grow rapidly over the next three years1. ______________________________________________
Modern foreign languages More businesses today are dealing with companies or customers from other countries. Did you know that three quarters of businesses are looking for people with a foreign language? 1 Building for Growth CBI
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Working in Leicestershire 2014
Looking for work Looking for a job is a more complicated process today compared to ten years ago because there are more ways in which employers look for candidates. Here are some tips for job seeking in a digital age!
Vacancies online and social media The Internet is a great source of job vacancies and it can make searching for a job less time-consuming if you know where and how to look.
Job search sites such as Universal Jobmatch or Monster allow you to search for a particular type of work or location and some allow you to upload your CV so that you can be matched to vacancies you might be interested in (see page 29). Many companies now have a careers section on their website and some even give advice on applying and what it’s like working for them. To find employers for the type of work you’re interested in use the links on the National Careers Service Job Profiles. But the real channel to watch is social media which is growing fast amongst recruiters. Lots of employers are recruiting through social media such as LinkedIn, Facebook and Twitter because it’s inexpensive, quick and has a far reach. LinkedIn, the social networking site for professionals, is the most popular site with many employers hunting for candidates rather than simply advertising.
How much you interact with social media is your call. Some people find it a very useful research tool which can help them prepare for interviews but barely dip their toe in. However some employers are now only using these methods to advertise and this is where becoming familiar with social networking sites could really boost your chances. To use it effectively is to learn how to self-market and develop an online profile which may help you in your search for a job.
Recruitment agencies
Recruitment agencies can be useful because they usually recruit within a specific sector or two thereby eliminating the ‘scattergun’ approach. They will look at your skills and experience and then match you to a suitable job. Sometimes it’s about being in the right place at the right time – keeping good communication with a recruitment agency shows them that you mean business and you’ll be more successful than just sitting back and waiting for them to contact you. Use the websites on page 29 to search for local and approved agencies.
National Careers Service For FREE careers advice about looking for work, telephone 0800 100 900 or search online for National Careeers Service
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Information for Adults
Job centres
Jobcentre Plus centres have many local job opportunities and if you pop into one you can also get advice. If you’re unemployed, you may find that there is more support for you for getting back into work if you are claiming Jobseeker’s Allowance. Universal Jobmatch (p29) is the Jobcentre Plus online tool for vacancies.
Newspapers and magazines
Fewer posts are now advertised in newspapers – many have developed online recruitment sections but they can still be worth checking. Specialist or trade magazines cover specific work areas – you might find some of these in your library.
Friends and networking
Around 60-70% of jobs aren’t advertised publicly for a variety of reasons and many companies rely on speculative enquiries and leads from within their organisation. This means that family, friends and ex-colleagues can be worth tapping for their knowledge. Plenty of people have also found jobs to apply for because a friend spotted an opening – let people know you’re looking! The National Careers Service website has a beginners’ guide to networking.
Channels used by employers for recruitment 29%
Word of mouth / personal recommenda-on
28%
Jobcentre Plus 21%
Local newspapers 17%
Own website
17%
Recruitment agencies 12%
Internal no-ces
10%
No-ceboards / shop windows
9%
Other free websites 7%
Recruitment websites 5%
School, college, university job fairs Professional / trade press
3%
Government programmes
3%
Specula-ve enquiries
3% 3%
Social media Na-onal newspapers Na-onal Appren-ceship Service (NAS)
Source: Employer Perpec-ves Survey 2012, UKCES
2% 1%
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Working in Leicestershire 2014
CVs and applications ~ getting it right There’s no doubt about it – competition for jobs these days is fierce. A CV, application form or covering letter is your first chance to show an employer what you’ve got to offer. Get it right and you might get a second chance to showcase your skills at an interview.
Your CV
A CV is a way of demonstrating your skills, experience and personality to an employer and each time you send it off it should be ‘tweaked’ to suit the job or company you’re applying to. The National Careers Service has a CV builder and section by section advice to help you decide what Oh no the typo! should be included but here are some pitfalls to avoid... Did you know that spelling
Classic CV mistakes
Employers can often have a hundred or more CVs or applications to go through for just one vacancy and have been known to apply strict ‘straight in the bin’ rules to reduce the number to a shortlist. To avoid yours ending up on the ‘no’ pile make sure you avoid these common mistakes. Grammar and spelling mistakes Putting your text through a spell checker is not enough to avoid mistakes. Read it through carefully and better still, get someone else to read it for you. Have you spelt all company names correctly? Wrong dates Make sure your dates are correct and that you’ve accounted for any gaps. Untidy Nice, neat bullet points, clear headings, no underlining, justified text. Make it attractive but not over the top!
mistakes are listed by recruite being one of the top reasons fo or application going straight in t Don’t rely on the spellchecker - p it, give it to someone else to pro proofread it again to within an inch of its life!
Too long You need to maximise the amount of space you have and sometimes it’s hard to fit it all in but don’t go over two sides of A4 for a CV. Not tailor-made A classic mistake is to use the same CV for different jobs. An employer can quickly spot this shortcut, especially if some of the information isn’t relevant to that job. Make every CV you send suitable for the job you’re applying for.
Along with your CV, you will usually send a covering letter which should say, in as few words as possible, why they should choose you for that job...
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For more help and advice on CVs go to the National Careers Service website
Information for Adults
The covering letter
The covering letter can baffle some people. What should you put in it? How long should it be? What is it for?
Getting it right
Don’t think of your covering letter as a mere formality to introduce your CV or application - it’s just as important and you need to write it to impress!
Research Before you start writing, if you know a bit about the organisation it will help you to understand the type of people you’re hoping to work for. Have they grown from being a small family-run business to a large, successful operation? Have they got more than one office in the UK? Do g they operate internationally? Draw ers as their work values and employment or a CV needs into your letter if possible.
the bin? proofread oofread,
Content The covering letter is an opportunity to sell yourself to an employer – craft it carefully and you’ll grab their attention from the outset and tell them why you are the only person for that job. Make it obvious which job you’re applying for in the opening paragraph and use the rest of the letter to bring in the skills and experience you have to offer that relates to that specific job. Have a nice clear structure.
Top tip Write down the skills and qualities employers are looking for and find at least one example from your own experience (work-related or your personal life if you have no relevant work experience) to match each one.
Style Is the organisation you’re applying to very corporate or more laid back in its approach? Again, research is the key - write your letter in a style you think best suits them. Don’t let your writing style make you appear too ‘over the top’ even if they say that they are looking for someone with a fun or creative character – show your personality but keep it professional. Think carefully before you use jargon – would it be understood? Check for spelling and grammar mistakes. Thoroughly. It goes without saying. Length Most employers will say the shorter the better. It can be a challenge to keep it concise but definitely no longer than a page, preferably shorter.
It’s not easy but if you can find a good way of saying that you’re highly motivated and enthusiastic without saying “I’m highly motivated and enthusiastic” you could impress – employers like originality. Oh, and address it to the right person.
For more help and advice on covering letters go to the National Careers Service website
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Working in Leicestershire 2014
Application forms
Did you know...?
The key to a good A scruffy application form gives a bad impression application is to read to an employer and may the job description very cost you the job. carefully and to match what the employer is asking for to what you have to offer them. Take your time and start at least a week before the closing date if you can for those little tweaks to be made. Here are our top tips...
Getting it right
Leave no gaps Always answer every question on the application form and if it’s not relevant to you make sure you put n/a (not applicable) in the box so the employer knows you haven’t just left it. This is probably the biggest complaint employers have about submitted applications. Make it relevant Make each answer relevant to the job description. You don’t need to bring up shorter stints of work from your early years if the jobs have no bearing on the one they are applying for. Try to draw on your most recent experience where possible but do look further back if it’s your only example of a particular skill. You still need to account for all your dates.
A word on online applications
Keep it tidy If you’re handwriting the form, keep it neat and clear with no crossing out. Use a black or blue ballpoint pen unless it states black ink only. Smoking while filling it in is a no-no and an employer won’t be impressed with a coffee stain either. Say it in style Try to get some of your personality over in the form. Don’t be too chatty, keep it professional but also try not to make it sound too dull. Try to shine! Check for spelling and grammar A sloppy application form might say to an employer that you can be careless. Check and double check what you’ve written. It’s a good idea to write your answers in draft format on the computer so that you can use a spellchecker but do check it through carefully as a spellchecker won’t pick up all mistakes.
Many employers will ask you to fill in an application form online these days. Usually you need to create a login and you can keep going back to your draft version before you submit. It’s good practice to note down the questions and draft out your answers in Word before you complete the form properly just in case technology lets you down and you can’t get back into your profile. Put as much effort into an online application as you would a paper version but don’t write too much because you have more space. Someone will still be reading it at the other end of the line and you’ll want to present yourself in the best light possible. Consider getting your application form in early – some employers close their online applications before the posted closing date if they’ve already received enough.
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For more help and advice on applications go to the National Careers Service website
Information for Adults
Speculative applications
A surprising number of job opportunities aren’t advertised. Some employers prefer to recruit either by word of mouth or from speculative applications. So how can you make a speculative application work for you?
Taking the first steps
an d
c table Where to start? Your imaailgaeddress should bmeprelospyeer might thinssk of Targeting your addre a t an e Your em agine wh itty email speculative letters in the simple. Im y ’re typing your w e st. you as th d right places will mean a contac t li s to soun into their age need part y animal at ss e m il a better chance of success o ur em ea Your voic al too. You may b want that behavi n ’t n io o - the scattergun approach ss w profe loyer t an e mp is not recommended! home bu e closed to ce. la p rk o w rofile to b e p th e n in li n o r There are many careers friends. t like you You migh r than family and websites which showcase e th o ill take a se tho er who w large employers when you e employ t you’ve th re a w e a B e ak at wh search within specific sectors sneak y p ! to p u n e be (see some of the careers websites at the back of this booklet) but you might be more successful targeting small to medium-sized companies (SMEs). An SME is less likely to advertise for positions regularly for financial or time reasons. Most local authorities gushing but do say why you are keen and district councils have a business to work for them specifically. If you’re directory or you could try Yell.co.uk. able to, give them an idea of which department you see yourself fitting into Preparation – don’t say “I’ll work anywhere”. Above Once you’ve decided who you’re going all else you need to say what you could to target, give the company a call and offer them other than just ‘enthusiasm’. find out who you should address your CV and covering letter to – it’s more likely Follow up to be read and by the right person! You Follow up your speculative application can also ask at the time if they welcome with a phone call to ask if they received it speculative letters. and what they thought. Who knows....?
Research and writing Research the company you’re applying to if you can (most businesses have a website) and tailor your CV and covering letter to them – don’t send out a general CV. Yes it’s more effort but they will be able to see more easily how you could fit into their company and consider you for any future openings. Don’t be overly
Job adverts: what do they mean? Sometimes employers use words in their adverts that we’re not really sure about. They might do this to attract a certain type of person or because they use a particular type of language in the workplace. To cut through some of the jargon, visit the National Careers Service website (How to find a job pages).
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Working in Leicestershire 2014
Time for a change The recent economic climate has forced some people to take a step back and reassess their career. The way in which we work is changing and this has brought about the opportunity for people to try to achieve a better work-life balance or to finally fufill a lifelong dream. In taking a step back we can ask ourselves some difficult questions such as “Am I really satisfied in what I’m doing or am I trying to please others and sacrificing my own needs?” or “Am I staying where I am because I feel secure in what I do and I’m afraid to move out of my comfort zone?”. Try to answer such questions honestly, if it helps, you could draw up a list of the positive and negatives of your current role to see where the balance lies. Your skills It is much easier today to change careers. The Employability or ‘soft’ skills include: employability or ‘soft’ skills that we have learnt »» working in a team in our work and our personal lives are valued by »» dealing with customers the employer and can usually be transferred to a wide variety of jobs. You can use these skills to »» leadership create a ‘portfolio’ career where you move from »» presentation skills one job to another, to set up business on your »» project management own or to move towards two part-time jobs.
Retraining – higher education
»» good organisation
You may decide you want to retrain for a completely different career. Understandably, many people feel nervous about this because there are no guarantees of getting a job at the end of your studies. However, if you do your research, you can get a good idea about the likelihood of you finding employment when studying for a specific degree... You can learn more about the costs of studying a specific degree course and get data on employment You can get advice on planning once graduated on the Unistats website (see page or changing your career and 29); the What Do Graduates Do website has detailed what to do when faced with statistics too. You might also want to consider a redundancy on the National higher apprenticeship which sometimes incorporates Careers Service website. foundation degree study.
Returning to work after having children
Returning to work after having a break from work to bring up your children can be an extremely daunting prospect. You may be worried about finding a job that you feel confident in doing, not being ‘up-to-date’ with your profession, the interview process or fitting work around your family life.
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Information for Adults
Useful websites Job or training vacancies
Your rights in work and training
www.gov.uk/jobsearch
www.gov.uk
Universal Jobmatch
This is Leicestershire
http://jobs.thisisleicestershire.co.uk/jobs/
The Guardian
http://jobs.guardian.co.uk
The Independent
http://ijobs.independent.co.uk
Twitjobsearch
www.twitjobsearch.com
Totaljobs
www.totaljobs.com
National Apprenticeship Service www.apprenticeships.org.uk
Gov.UK
Jobs and careers information Careersbox
www.careersbox.co.uk
National Careers Service
https://nationalcareersservice.direct.gov.uk (or search online for National Careers Service)
All About Careers
www.allaboutcareers.com
Prospects
www.prospects.ac.uk
Researching the job market Searching for employers or recruitment agencies
Unistats
REC (The Recruitment and Employment Federation)
http://bit.ly/SSD1FU
www.rec.co.uk
Yell
http://unistats.direct.gov.uk
What Do Graduates Do? Sector Skills Councils
– search on www.fetchinfo.net
www.yell.co.uk
Advice on starting work and job hunting Connexions, Leicester City
(for young people who live in the city) www.leicester.gov.uk/connexions
Gov.UK
www.gov.uk
National Careers Service
https://nationalcareersservice.direct.gov.uk (or search online for National Careers Service)
Understanding your skills The Skills Show
www.theskillsshow.com
Careersbox
www.careersbox.co.uk
National Careers Service
https://nationalcareersservice.direct.gov.uk
Volunteering and work experience Do-it
Icould
www.do-it.org
Leicestershire County Council
www.leicester.gov.uk
Leicester City Council
www.leics.gov.uk/getset
www.icould.com www.leics.gov.uk
Step Up Project Get Set Project
www.leicester.gov.uk
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National Careers Service Where you can find help in Leicester and Leicestershire For the following locations, please telephone for opening times for appointments and drop-in sessions. Leicester Shire EBC (Education & Business Centre) c/o Training @ 8082 82 Charles Street Leicester LE1 1HL 0116 261 5907 Leicester College Abbey Park Campus, Painter Street Leicester, LE1 3WA Also available at St Margaret’s Campus and Bede Island Campus, please telephone for details.
0116 224 2240 (ext 4338 or ext 2171)
Bangladeshi Youth & Cultural Shomiti 30-32 Biddulph Street Leicester LE2 1BF 0116 275 5855 Business 2 Business 2nd Floor, Aquis House, 211 Belgrave Gate Leicester, LE1 3HT 0116 251 2998 Apex Leicestershire 74-76 Charles Street Leicester LE1 1FB 0116 261 6510
Help is also available at Loughborough and Melton Mowbray Jobcentre Plus. You can also speak to an adviser on the telephone, call 0800 100 900 or search online for National Careers Service