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A publication for our people, our company and our customers
G4S All Stars
Employee Benefits
Safety Moments
Changes to ADP
A G4S Secure Solutions (USA) Inc. Publication - November 2019
W hat ’ s W ithin Message from the President
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Did You Know About?
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G4S All Stars
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G4S Benefits: Purchasing Power
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G4S Safety Moments: Safe Driving
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G4S Payroll: Upcoming Changes to ADP
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Celebrating Service: November Anniversaries
Publishers Drew Levine President, G4S Secure Solutions (USA) Sarah Booth Sr. VP of Marketing & Communications
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G4S Secure Solutions (USA) Inc. 1395 University Boulevard Jupiter, FL 33458 Phone: 1.800.275.8305 E-mail: editorial@usa.g4s.com Managing Editor Marshall Hastings Communications and Marketing Analyst
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Follow G4S on Social Media: https://www.facebook.com/G4SUSA/ https://twitter.com/G4S_USA https://www.youtube.com/user/G4SUSA
A Message from the President Team, While November marks the official beginning of the holiday season, at the beginning of the month we have an annual tradition of recognizing those who have served on Veterans Day. This year, we again recognized the veterans working for G4S at our Jupiter location and in South Florida, and I want to take this opportunity to thank them again for their service, but also to thank the thousands of veterans we have working for G4S across the region. With 23 percent of our workforce having served in the military, I know that we would not be the company that we are if it weren’t for these men and women and their families. Not only do they make up nearly a quarter of our workforce, but it is their attitude and work ethic that makes us succeed. We make a concerted effort to recruit, hire and retain veterans not only because of their exceptional abilities, but also because we appreciate the efforts that they have made for our country and our company. Thank you to all those who have served and to their families. And with Thanksgiving next week, I want to also thank all of our employees with G4S for your efforts this year and commitment to our company. We are incredibly proud of the work our team has done throughout 2019 and appreciate the work you have done in making this year a success. I hope that you all have the opportunity to spend time with family, friends and loved ones this holiday season, and to our team members who will be standing post on Thanksgiving and during the season, thank you so very much for your hard work and dedication. Sincerely,
Meet Your G4S Leader
Geoff Gerks Geoff Gerks SVP, Chief Human Resources Officer G4S North America Background: Geoff joined G4S from The Brink’s Company where he was Senior Vice President of Human Resources for the United States. Geoff has held multiple executive-level positions throughout his career, including VP of Human Resources for a Division of C.R. Bard Inc. and Corporate Director of Human resources with Coca-Cola Enterprises. Geoff holds a bachelor’s of science degree from Georgia College and State University. Geoff oversees all Human Resources operations across North America, working with the Senior Vice Presidents of Human Resources in the multiple regions to roll out HR inititaives and work with employees in the local offices.
Did You Know About? G4S Veterans Awards G4S has received numerous awards for our commitment to recruiting and hiring members of the military. G4S is a six-time recipient of the Pro Patria award from Employer Support of the Guard and Reserve (ESGR). The award recognizes organizations for their dedication to members of the Guard and Reserve and is the highest award that may be bestowed by an ESGR State Committee. G4S has also been a three-time semifinalist for the Freedom Award by ESGR. The award is the highest recognition given by the U.S. Government to employers for their support of their employees who served in the National Guard and military reserve. In 2019, G4S was named a Military Friendly Employer and Military Friendly Spouse Employer by VIQTORY Magazine, recognizing G4S on how well the company recruits and retains veterans. At the beginning of 2019, G4S was presented with the U.S. Army Reserve Ambassador’s Certificate of Appreciation, recognizing G4S for outstanding support of the Florida Army Reserve.
Drew Levine
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G4S All Stars Michael Allen Named Employee of the Quarter CALIFORNIA — G4S employees have to provide exceptional security, but must also be adept at providing exceptional customer service. During the second quarter of 2019, G4S Security Officer Michael Allen was recognized as the Employee the Quarter by a G4S client for his excellent teamwork, diligence and support for his peers.The client said that he helped deliver the best possible patient outcome and experience. Employees of the client said that Michael is a role model and valued employee, and always greets everyone with a friendly smile and cares about what he is doing and who he is serving.
Michael Allen (Center)
Congratulations to Michael on the award, and thanks for your hard work!
Rick Herpel Helps Ease Concerns MARYLAND — In hospital settings, it’s important to not only provide exceptional security for the client and their visitors and employees, but to also create a welcoming environment. When G4S Security Officer Rick Herpel was on duty, he did just that. When a patient was admitted to the hospital, their parents, who were Persian and did not speak English, were waiting in the hospital. Using an interpreter app, Rick asked them if he could get them anything or if they needed anything. The parents instantly smiled and the mother teared up, giving Rick a hug. Rick was able to help the parents relax and feel welcomed by conveying that the team cares. The director of security services for the hospital said that “this is the exact type of customer service that makes the difference.” Great work, Rick! Rick Herpel
G4S Team Helps Man During Health Emergency MICHIGAN — Regardless of their post, G4S personnel need to be ready for anything, whether it is a security emergency or a medical emergency. When Donald Hildebrand, Charles Asbury and Nicholas Navin were on duty, a man suffered a medical emergency and needed assistance. Charles and Donald rolled the man onto his back and contacted emergency personnel for assistance. Charles then took the AED that is on site and began provided emergency care.At this point, Nicholas arrived and relieved Charles provided CPR to the individual until emergency personnel arrived. L to R: Donald Hildebrand, Nicholas Navin (not pictured: Charles Asbury)
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Fantastic work by the entire team for their response during a stressful time to ensure the man got the care he needed.
G4S Employee Benefits
G4S Employee Benefits Purchasing Power
As the holiday season comes into full swing, G4S is proud to partner with Purchasing Power, a benefit available to G4S employees and their families. The program allows you to get items you need now and pay over time directly from your paycheck. There are no credit checks or hidden fees and all payments are fixed. Through Purchasing Power, you can get perfect holiday gifts, such as gaming devices for as low as $23 per paycheck, laptops for as low as $17 per paycheck and televisions for as low as $16 per paycheck. You can begin shopping for the perfect holiday gift at www.G4S.PurchasingPower.com or call 888.923.6236. Shop today and receive 20% off your first order. How to participate: •
Must be at least 18 years of age
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Must be an active full-time employee of G4S for at least 12 months
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Must earn at least $16,000 a year
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To register you must know your ID.Your ID is your social security number
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You must have a bank account or credit card (to be used in case of non-payment via payroll deduction) If you have any additional questions, visit the G4S Benefits Service Center 24/7 at www.G4S.BenefitsNow.com, or contact your local G4S area office.
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G4S Safety Moments
November Safety Moments Safe Driving
With the winter months upon us, the G4S Safety Team wants to take a moment to remind everyone about safe driving. Every day, thousands of G4S employees get behind the wheel of a vehicle, whether it be for patrols or driving to and from work. When behind the wheel, it’s important to be prepared and drive safely to prevent harm. The winter season means potentially driving in dangerous conditions for G4S employees across the region. To drive safely during inclement weather, it’s good to learn the best practices for driving in rainy, icy and snowy conditions. • If you can, stay home if roads are exceptionally bad • Accelerate and brake slowly to avoid skidding and avoid heavy braking • Increase your following distance to six-to-eight seconds • Turn on your headlights and use your windshield wipers to increase visibility While there are numerous causes of potential car accidents, one in every four accidents is a result of distracted driving and using a cell phone. Texting and driving is six times more likely to cause an accident than drunk-driving and in the five seconds it can take to respond to a text or look at your phone, a vehicle traveling 55 miles per hour has gone the length of a football field. Next time you’re behind the wheel, remember to put your phone away to ensure that you are attentive to your surroundings. To get additional safety information, contact your local office or send an email to safety@usa.g4s.com.
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G4S Payroll
G4S Payroll Upcoming Changes to ADP
In the next few months, we will be rolling out some exciting new features, including a new and improved employee self-service website as well as a new pay card program. Under the new employee self-service website, you will still be able to access your pay statements and W2s, and you will also be able to view and update your contact information, including your name, address, phone number, e-mail address, emergency contact, direct deposit and state and federal tax records. With the new Wisely pay card program, here are some of the new features that will be available: • Easy and fee-free access to over 70,000 in-network ATMs nationwide, as well as over the counter transactions at more than 99,000 in-network Visa/Mastercard banks and cash back at point of sale at thousands of retail locations. • The ability to shop and pay bills in stores, by phone, or online, everywhere Visa or Mastercard are accepted. • No monthly service fees. No minimum balance and no overdraft fees (as you can only spend the amount available on your card). • The new card is yours to keep no matter where you work, so you can add money from other sources. • You can order up to three additional cards for family members or trusted individuals. • Account management is convenient using the free myWisely mobile app which includes e-mail and text alerts. If you are currently using our existing Money Network card, you will be transitioned to the new card beginning in December. If you are not currently using the Money Network card, you will have the ability to sign up for the myWisely card beginning in December. These are just a few of the exciting new changes coming within the next few months. Please be on the lookout for additional details within the next few weeks. As always, if you have any questions, please do not hesitate to contact the Payroll team at notify_payroll_dept@ usa.g4s.com. If you have any questions about employee discounts, contact Shantrese Scott in the Employee Benefits department at (561) 691-6588 or by email at shantrese.scott@usa.g4s.com.
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