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A publication for our people, our company and our customers
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Employee Benefits
Safety Moments
Changes to ADP
A G4S Secure Solutions (USA) Inc. Publication - December 2019
W hat ’ s W ithin Message from the President
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Did You Know About?
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G4S All Stars
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G4S Benefits: Employee Assistance Program (EAP)
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G4S Safety Moments: Safety Resolutions
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G4S Payroll: Upcoming Changes to ADP
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Celebrating Service: December Anniversaries
Publishers Drew Levine President, G4S Secure Solutions (USA) Sarah Booth Sr. VP of Marketing & Communications
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G4S Secure Solutions (USA) Inc. 1395 University Boulevard Jupiter, FL 33458 Phone: 1.800.275.8305 E-mail: editorial@usa.g4s.com Managing Editor Marshall Hastings Communications and Marketing Analyst
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Follow G4S on Social Media: https://www.facebook.com/G4SUSA/ https://twitter.com/G4S_USA https://www.youtube.com/user/G4SUSA
A Message from the President Team, As we reach the heart of the holiday season, I want to take this opportunity to wish you and your family a Happy Holidays. This past year has been one of the most successful years that I have ever experienced at G4S. We have reached incredible highs, impressively overcoming the obstacles that the year brought and without the work of our teams across the region, that success would not have been possible. In October, our teams along the east coast bravely prepared for yet another hurricane, as Hurricane Dorian peppered the coast from Florida up through the Carolinas with rain and damaging winds. Before, during and well after the storm, our teams not only in the local region but from across the country stepped up to provide exceptional service to our clients and to G4S employees who were impacted by the storm. I am disappointed that responding to hurricanes is becoming a yearly event, but I am nonetheless incredibly proud and grateful for the work that everyone did to help us, our clients and our employees make it through the season. It was also our honor this summer to recognize Jared Drahman as the 2018 G4S Security Officer of the Year. Jared’s bravery and selflessness in putting himself in harm’s way during an active shooter scenario to save others was a touching story, and we were all proud to recognize Jared in Jupiter for his efforts. While Jared was named the Security Officer of the Year, that does not mean that there weren’t incredible feats accomplished by employees throughout the country. From delivering babies, saving people from burning buildings and providing life-saving care, as well as every single security officer who did their jobs day in and day out, thank you for your work.You are the backbone of our company, and while I may have said this before, I truly mean that we would not be the company we are today if it weren’t for you. I hope you all have an opportunity to spend time with your family and friends this holiday season, and to those standing post, thank you for your continued efforts. Happy Holidays and Happy New Year!
Drew Levine
Meet Your G4S Leader Danny Grizzard Danny Grizzard EVP, Central Region G4S Secure Solutions (USA) Background: Danny joined G4S in 1993, working his way up through the company before being named the Regional Vice President of the Southern Region in 2004. In 2009, Danny was named the Vice President of Operations for Secure Solutions (USA), where he remained until 2011 when he was named Chief Operating Officer. When Secure Solutions (USA) began the G4S Way of Operations, Danny was named the Executive Vice President of the Central Region, which spans from Louisiana to New Mexico, and north to North Dakota and Wisconsin.
Did You Know About?
Employee Assistance Program (EAP) G4S provides all employees and members of their household access to the Employee Assistance Program (EAP) at no cost. Behavioral health and emotional services are available 24/7. If you or someone you know is suicidal, please contact the EAP or call the National Suicide Prevention Lifeline. Understanding the issues, knowing the warning signs and making the phone call are important in suicide prevention and helping those in need. EAP Phone Number: 866.486.4334 Online: www.resourcesforliving.com Username: G4S | Password: eap4u National Suicide Prevention Lifeline: 800.273.8255 En Español: 888.628.9454 Veteran Crisis Line: 800.273.8255 Online: www.suicidepreventionlifeline.org
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G4S All Stars Louis Evans and Catalina Oseguera Help Police Detain Suspect CALIFORNIA — G4S Security Officers are trained to provide security for customers across the country, but this training is also extremely valuable in any situation. G4S’ Louis Evans and Catalina Oseguera put their training to use when they came across a local sheriff deputy involved in an altercation with a male suspect. The officer was attempting to place the man under arrest, but without officer assistance was struggling to do so. Evans immediately pulled the patrol car over and, with the assistance of Oseguera, was able to provide aid to the deputy to subdue the man before he was arrested by local authorities. Left to right: Louis Evans, Catalina Oseguera
Great work by both Louis and Catalina in helping the deputy!
G4S Team Participates in Active Shooter Drill CALIFORNIA — Being prepared for a potential event is vital in providing exceptional security if the event ever takes place. In October, the G4S team in California assisted local authorities in an active shooter drill. The drill included airlifting participants to the hospital to simulate the response to an active shooter event. The hospital stayed open to emergencies the entire time, with patients, guests and visitors all entering the hospital, as well as participants. The team helped coordinate and plan the drill, while managing the triage areas used for the event and ensuring that the hospital and patients didn’t experience any disruptions in security or emergency service. Left to right: Eric Hose, Antonio Plascencia, Richard Jenkins, Eric Valoff, Emmanuel Arista, Bertha Uribe, Dominic Caminiti.
Congratulations to the entire team on their great work!
Jason Griffin Keeps Client and Customers Safe CALIFORNIA — G4S security personnel need to be prepared for anything, even if it’s before their post begins. G4S’ Jason Griffin was standing outside a customer facility just minutes before it was set to open, along with several customers, when a man approached the entrance. He carried two soda bottles and a knife and began waving the knife in the air, yelling profanities. As soon as Jason saw the knife, he told the customers to get back before knocking on the door to have someone from inside let them in as the door was locked. As soon as he got everyone inside, Jason radioed for police, who arrived and took the man into custody. G4S BPO Jason Griffin
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Great work by Jason in keeping the customers and the facility safe!
G4S Employee Benefits
G4S Employee Benefits Employee Assistance Program
There are numerous ways for G4S employees to utilize the Employee Assistance Program (EAP). The free, confidential tool is available 24/7/365 and is there to help with issues you are facing to help you save time and stress. From Aetna’s Resources for Living, here are 20 ways to use the EAP: 1. Managing Stress 8. Growing your confidence 15. Grieving a loss 2. Parenting
9. Managing anger
16. Caring for elderly family members
3. Relationships
10. Being assertive
17. Meeting your goals
4. Improving your finances
11. Recognizing drug and alcohol issues
18. Improving your happiness
5. Working through conflicts
12. Coping with substance abuse
19. Coping with depression
6. Dealing with illness
13. Balancing life and work
20. Getting the life you want
7. Communicating with others
14. Feeling overwhelmed
Phone Number: 866.486.4334 Website: www.resourcesforliving.com
Login: G4S Password: eap4u
If you have any additional questions, visit the G4S Benefits Service Center 24/7 at www.G4S.BenefitsNow.com, or contact your local G4S area office.
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G4S Safety Moments
December Safety Moments Safety Resolutions
The annual tradition at the beginning of every year for many is to make a New Year’s Resolution. Whether it is to focus on eating healthier, reducing stress, traveling more or saving money, the idea of a resolution is to improve your wellbeing, and this ties into our daily life at both home and work. The G4S Safety team is encouraging you to resolve to improve safety at your workplace, helping to ensure our well-being as well as the well-being of those around us. In an effort to make those resolutions, here are some suggestions: Participate in Safety and Encourage Others • Make suggestions on how we can improve safety within our organization. • Speak up if you see something that is not safe for you or your co-workers. • Ask questions; if you are unsure about a safety matter, ask. • If there is a safety committee at your location or project, get involved. Educate Yourself • Review safety policies or post orders. • If you have the Safety Handbook, keep it with you as a reference. • Complete any safety training for both G4S and our customer.
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equipment. Do you need to replace your high visibility vest, safety glasses or other PPE? Are the boots/shoes you are wearing effective for your environment?
Safety Equipment • Inspect your personal protective
Avoid Distractions • Focus on the task at hand. • Do not use a cell phone while operating a motor vehicle, or simply walking down the stairs. • Proper nutrition is essential to cognition; focus on foods that feed your mind and your body. • There are many resolutions you can make for 2019, both at home and work; the key is to stay focused and not abandon them. To get additional safety information, contact your local office or send an email to safety@usa.g4s.com.
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G4S Payroll
G4S Payroll Upcoming Changes to ADP
Beginning on Monday, Dec 30, we will be rolling out some exciting new features including an improved employee self-service website as well as a new pay card program. Under the improved employee self-service website, you will still be able to access your pay statements and W-2s, however, now you will also be able to view and update your contact information, including your name, address, phone number, e-mail address and emergency contact. You will also be able to update your direct deposit details as well as your state and federal tax records. In order to access the new features, you will be required to complete a registration process. Details on how to register to be sent out on Dec 30. Also beginning in January, we will be moving to the Wisely pay card program. Here are just a few of features available with the new program: • Easy and fee-free access to over 70,000 in-network ATMs nationwide, as well as over-the-counter transactions at over 99,000 in-network Visa/Mastercard banks and cash back at point of sale at thousands of retail locations. • The ability to shop and pay bills in stores, by phone, or online, everywhere Visa or Mastercard are accepted. • No monthly service fees. No minimum balance and no overdraft fees (as you can only spend the amount available on your card). • The new card is yours to keep no matter where you work, so you can add money from other sources. • You can order up to three additional cards for family members or trusted individuals. • Account management is convenient using the free myWisely mobile app which includes e-mail and text alerts. If you wish to participate in the new pay card program, please contact your local office or the Headquarters Payroll team at Notify_ Payroll_Dept@usa.g4s.com. If you are currently enrolled in our existing Money Network pay card program, you will be moved to the new card beginning in mid-January. If you have any questions or would like additional information about these changes, please contact your local office or the Headquarters Payroll team at Notify_Payroll_Dept@usa.g4s.com. If you have any questions about employee discounts, contact Shantrese Scott in the Employee Benefits department at (561) 691-6588 or by email at shantrese.scott@usa.g4s.com.
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Celebrating Service
Employees Celebrating Anniversaries December 2019 30 Years
New York Martin Ward
25 Years
North Carolina Richard Parker Michele Shimko
Hawaii Joel Oshiro Colorado Robert Kurka Florida Ronnie Ervin Missouri Dallas Smith West Virginia Charles Stewart
20 Years
Arizona John LoJudice Margaret Valeev California Ryan King Russell Landry Florida Sandy Gross Dorothy Mitchell Pennsylvania Louis Scaringi
15 Years
California John Jenkins Jose Lopez Candido Monico Niraj Shrivastava Florida Ulysses Brown Jr Sandra Campos Charles Hebding Juan Ramos Jonathan Ridgeway Richard Soricelli Jill Talbot Georgia Victor Langston Hawaii Michael Alexander Charlene Soares
10 Years
Arizona David Cohn Karlton Hardie Kay Johnson William Martin Billy Saner Mark Vaughan California Fredy Castro-Garcia Bony Chuch Cynthia Guzman David Lara Ronnie Villa Connecticut Gerald Rosati Delaware Patrick Moss Florida Talous Cirilo Patrick Clark John Dennehy Jerry Ervin Hugh Fletcher Joseph Francis Georgia Christopher Benham Cherniquera Williams Hawaii Stanley Yahiku Illinois Darryl Deer Tishie Wooten Indiana James Moffatt Nevada Douglas Busby
Ohio Ralph Downs Billie Jo Renzelli Oregon Mamouka Lashkhi Texas Eddie Jahi-Coley Britton Jones Joseph Ngana Robert Vest Virginia Douglas Weyer Wisconsin Doug Opsahl
5 Years
Alabama Billy Hughey Amanda Weaver Arizona Joseph Burton Jose D’Leon Roland Harvey Oscar Mange Richard McCollum Steven Ruisi Matthew Trumbull Arnie Velasquez Arkansas Chris Morris California Daniel Arroyo David Carrillo David Cusic Christopher Garces Robert Greene Hector Guizar Christina Haas Santos Martinez Kristy Mowry William Rutledge Carla Scott Richard Snyder Ryan Stitz Benjamin Tate Gerry Taylor
Iowa Brandon Hamous
New Jersey Abraham Hassell Myraluz Sanders Alnoor Sumar
Colorado Adeola Olowojoba Ibrahim Taha
Massachusetts Timothy Jamieson
New York Anthony Burchett
Delaware Darrius Hyland James Ventin
Michigan Thomas Kreischer
North Carolina Terrell Washington
Florida Juan Amezquita Royce Boyd
Terry Clark Tracy Conover Mario Cordova Jason Haga Padukkage Jude S Karunaratne Lisette Larose Ermes Lopez Rommel Merino Charles Osei-Adjei Nikita Powell Tamora Salazar Shane Salter Carlos Saul Tyler Schlotterback Jean Viaud Georgia Anna Anetoh Webster Clay Shannon Edwards Jeffery Frenchwixon Christopher Harris Marie Parisien Estella Richardson Amelia Trowbridge Alexandria Tucker Willie Turner Hawaii Patrick Temple Illinois Steven Graham Abby Weber Indiana Tawanna Harrington Donita Porter Steven Wright Iowa Thomas McDaniel Kentucky John Roper Maryland Mercy Akpan Gerald Dupoux Kevin Luhn Thomas Widmyer Michigan Sean Chapman Minnesota Rob Rice Richard Smith Nebraska Larry Ekleberry Nevada Steven Vives
Celebrating Service
Employees Celebrating Anniversaries December 2019 5 Years Continued New Hampshire Daniel Baumgartner Kevin Gallant Patrick Gendreau Jesse Grace David LaPanne New Jersey Sarah Booth Charles Ciaurelli Peter Pedersen New York Matthew Brace David Ferguson Scott French Michael Klaich North Carolina Kyle Holeman Anita Hyatt Belinda Johnson Marquice Johnson Stephen Jones Rena Nobles Christa Wyatt North Dakota Gary Shultz
Ohio Clifford Phillips Dallas Rollins Oklahoma Marty Adams John Billie Glenn Carrell Allan Crawford Jeannie Hunter Barrett Rotramel Antaeus Schumpert Mark Vineyard Travis Watters William Welsh Oregon Bryan Burch Candies Stevison Pennsylvania Joseph Aman Ian Evans Burke Samuels South Carolina Steven Dorn Tennessee Marcia Burcar
Mashanta Kendall Lyndon Thomas Timothy Wilm Texas Richard Acevedo Amy Arebelo James Atkinson Patricia Barrera Rickey Bias Bernarr Brownridge Ernest Buehl Paul Bullard Destiny Crawford Sindy Flores Jason Gallanis Violet Gulrich Ramon Gutierrez Charles Johnson Monique Joyce Suzzette Katzmarek Jesus Arturo Martinez Jr Jonothan Neal Antonio Ortiz Jesse Ortiz Roseanne Pleasant Linda Strange Gabriel Ugarte Nicholas Webster Vermont Jason Greene
Virginia Andrew Dillon Kareem Elias Elizabeth F. Lewis Sara Mahmoud Brett Miller Jacqueline Pegram John Stachowiak Patricia Tinsley Betty Webster Denesha White Loretta Woodson Washington Robert Judd Cody Ogle Troy Thomas West Virginia Anthony Cole Wisconsin Jason Andrews Joseph Sweeney