News
A publication for our people, our company and our customers
Employee Discounts: Quicken Loans
G4S All Stars
New Year’s Safety Resolutions
Training & Development
A G4S Secure Solutions (USA) Inc. Publication - January 2019
W hat ’ s W ithin Message from the President
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Did You Know About? The Employee Assistance Program
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G4S All Stars
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Training and Development: CultureWizard
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Employee Discounts: Quicken Loans
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Payroll FAQ: W2 and Tax Statements Safety Moments: Safety Resolutions
Celebrating Service: January Anniversaries
Publishers Drew Levine President, G4S Secure Solutions (USA) Sarah Booth Sr. VP of Marketing & Communications
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G4S Secure Solutions (USA) Inc. 1395 University Boulevard Jupiter, FL 33458 Phone: 1.800.275.8305 E-mail: editorial@usa.g4s.com Managing Editor Marshall Hastings Communications and Marketing Analyst
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A Message from the President Team, Allow me to be the last person to wish you a Happy New Year! I hope that everyone was able to enjoy the holiday season with friends and family but is now ready to take on 2019. There are challenges and opportunities in the year ahead that I am excited to take on with our team at G4S. The New Year brings the opportunity to make New Year’s Resolutions. On Page 8 you will see our Safety Team’s resolutions for this year, but I want to take a moment to express one of my resolutions. During January, we were notified that a G4S employee had tragically taken their life. This news shocked and saddened me, and it pushed me to send a message to our team. My resolution is to ensure that our employees understand how much they mean to myself and the company as a whole and that their health is a driving concern of ours. Every life is valuable, and all of us at G4S are a family that should and does look out for one another. We care about the health and well-being of all of our employees and want to be sure that you all know we are here for you. To the right of this message are phone numbers and websites for the National Suicide Prevention Lifeline and the Employee Assistance Program. Each of these services is free and available 24/7/365. If you ever feel as if the walls are closing in, please do not hesitate to reach out. If you notice a loved one or co-worker is acting out of the ordinary or may need assistance of their own, I encourage you to lend an ear and encourage them to get the support they need. We care about your mental, physical and emotional well-being and want you to know that no matter what you are going through, you aren’t going through it alone. If there is ever anything that we can do for you, please let us know. Sincerely, Drew Levine
Meet Your G4S Leader John Petruzzi Executive Vice President G4S Secure Solutions (USA) Background: John Petruzzi joined G4S in 2016, leading the Integrated Security Solutions (ISS) strategy for the region before being named Executive Vice President, Northeast Region in 2019. John joined G4S after spending four years at Time Warner Cable, serving as Vice President of Enterprise Security Operations. John entered the corporate security industry in 1998 following his career with the U.S. Marines, the West Virginia State Government and the Department of Veteran Affairs. John holds a Bachelor of Arts in Security Management, Information Security from the American Public University System and an Associates in Criminal Justice from Fairmont State University. He’s also a graduate of Georgetown University’s McDonough School of Business International Security Management Association Executive Program.
Did You Know About? Employee Assistance Program
G4S provides all employees and members of their household access to the Employee Assistance Program (EAP) at no cost. Behavioral health and emotional services are available 24/7. If you are thinking about suicide, or are worried about a friend or loved one, please contact the EAP or call the National Suicide Prevention Lifeline. Understanding the issues, knowing the warning signs and making the phone call are important in suicide prevention and helping those in need. EAP Phone Number: 866.486.4334 Online: www.resourcesforliving.com Username: G4S | Password: eap4u National Suicide Prevention Lifeline: 800.273.8255 En Español: 888.628.9454 Veteran Crisis Line: 800.273.8255 Online: www.suicidepreventionlifeline.org
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G4S All Stars Trio Provides Aid to Car Crash Victims
NEW MEXICO — It’s often about being in the right place at the right time to lend a hand. In New Mexico, overnight snow and poor weather conditions created dangerous driving conditions. As a result, three cars and a semi-truck were involved in an early morning car accident, leaving two cars flipped over the median and one car crushed. G4S Security Officers John Alvarado, Thres Salas and Shantel Coriz were all en route to their shift when they came upon the accident and instantly sprang into action. They began providing assistance to the victims of the accident and rendered first aid. Alvarado and Salas removed their winter jackets and used them to keep the injured individuals as warm as possible while Coriz retrieved a sleeping bag from her vehicle to provide warmth as well. The three individuals stayed on the scene until law enforcement and medical personnel arrived to provide further aid.
L to R: CSO Thres Salas; USS John Alvarado; G4S General Manager, Albuquerque, Jimmy Ramos; CSO Shantel Coriz
This incident exemplifies the personalities of our security officers and their willingness to help those in need. Great job by all three!
G4S Security Officer Helps Suicidal Individual
TOLEDO, Ohio — Vital to a G4S Security Officer’s role is the ability to recognize when something is out of the ordinary. In Toledo, G4S Security Officer Joshua Barton observed a man on video near a back trail on the edge of client property overlooking a river. Barton went to locate the man and when he found him, he asked him to come back on the pathway.The man told Barton that he didn’t want to live anymore and was planning on jumping in the river, even though he couldn’t swim. Barton radioed to the Command Center to call 9-1-1 while he spoke with the man, befriending him and convincing him to come back to the pathway. Local police arrived and took the man to a facility for medical assistance.
L to R: G4S Account Manager Kevin Warner; G4S Security Officer Josh Barton; Owens Corning Manager, Global Security, Christi Bolton
G4S Lieutenant Saves Man From Train
Security Officer Barton performed bravely and understood the signs of a potential suicide attempt. He worked to make the individual feel comfortable and helped him get the help he needed. Thank you Security Officer Barton for a job well done! OREGON,Wash. — G4S Security Officers are tasked with numerous responsibilities, from ensuring the safety of client property, to working to ensure no external threats bring harm to individuals onsite. For G4S Lt. Jeremiah Dills, that responsibility includes keeping individuals safe from themselves. Late at night, Lt. Dills noticed a distracted individual listening to music approach a client train track. With music playing over the man’s headphones, he didn’t realize that he had inadvertently walked directly into the path of an oncoming train. Dills immediately got to the man, pulling him back just in time before the train rolled by.
G4S Lt. Jeremiah Dills
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Had it not been for Lt. Dills, the night could have taken a horrific turn. Great job, Lt. Dills!
G4S Training and Development
CultureWizard Leads Cultural Learning
An exciting feature of G4Su is CultureWizard, a cultural learning resource to help increase your cultural fluency and help you continue your learning. The program is customizable, allowing you to focus on learning more about specific countries or cultures.You can take the Culture Calculator, giving you a Culture Profile to help you better identify what you would like to learn about. CultureWizard offers training courses and webinars, among other unique features to help you on your journey. There are also resources to improve your ability to work as a team and be a leader on a global scale. Are you interested in learning more about a specific country or culture? You can get very granular in your learning, with country-specific information on places like Mexico, Japan and South Africa. The courses range in duration and variety, meaning that learning can take as little as five minutes. If you’re on the go, CultureWizard can be there with you. With the CultureWizard app, you can take your learning and training on the go, so whether you’re sitting at home or traveling, learning and cultural fluency are at your fingertips. To enroll in CultureWizard, visit www.myg4straining.com and click the Culture Awareness box on the homepage. The access code for first time users is g4semployee. If you have additional questions about the North America Training Institute, including how you can obtain certifications, course completion cards, etc., please contact your local G4S office or G4S’ North America Training Institute via email at nati@usa.g4s.com.
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Featured Employee Discounts
January Employee Discounts Mortgage Discounts with Quicken Loans
Are you looking to become a homeowner or looking to refinance? As a G4S Secure Solutions (USA) employee, you are eligible for exclusive benefits when you purchase or refinance a home with Quicken Loans. With the new year brings an exclusive savings offer from Quicken Loans, allowing you to take advantage of $500 cash back, plus a $1,000 closing-cost credit* when you purchase or refinance a home. There are custom mortgage options available and the dedicated Home Loan Experts are available to help you find the best way to achieve your homeownership goals. Along with the cash back and closing-cost credit, you can also receive a personalized mortgage review to compare all of your mortgage options and a free, informative Mortgage 101 Webinar. Throughout and after the process, there are online tools and mobile apps to help you along the way. To get more information, visit www.VIP.QuickenLoans.com/G4SUSA or call 888.527.6884. *See website for details. Sign up for weekly or monthly notifications (www.perksatwork.com/myaccount/emailsetting) from Perks at Work to stay up-to-date on exclusive offers not available to the public and limited time offers available to you and your family. If you have any questions about employee discounts, contact Thom McBride in the Employee Benefits department at (561) 691-6584 or by email at thom.mcbride@usa.g4s.com.
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G4S Payroll
G4S Payroll W-2 Q&A and Tax Information The start of the new year means that tax season is officially here. This January, the G4S Payroll team is providing tax information in an effort to make this tax season as easy as possible. If you have any questions, please contact your local office for assistance, call HQ Payroll at 888.597.5476, or email notify_payroll_dept@usa.g4s.com. Please note, the following information applies to G4S Secure Solutions (USA) employees only. When will W-2’s be sent out? Beginning the week of January 15, W-2s will be mailed to your mailing address on record in our HR system as of 12/31/18. If you do not have a mailing address, it will be sent to your home address on record as of 12/31/18. If a form cannot be delivered, it will be returned to the Corporate Payroll department and then sent to your local office for distribution. The W-2’s are also available through iPay if you are a currently active or former employee. The iPay website is: www.ipay.adp.com. What is the iPay Website? To access your W-2 and pay statements online, visit the iPay website at www.ipay.adp.com. If you would prefer to receive your W-2 through the mail, you must choose to have it mailed to you on the website. If you did not update your mailing address by 12/31/18, you can always receive your W-2 and pay statements via the iPay website. If there are any issues with your pay statements, contact your local office immediately for adjustments. What happens if there is discrepancy on your W-2? If there is a discrepancy on your W-2, contact your local office to request form FM-130-Request for W-2 Discrepancy Review. Complete the form, attach your W-2, and send it into the Corporate Payroll team for review. Instructions are included at the bottom of the form on how and where to send the information. There is wording included on the W-2 that will explain the difference between your annual pay and the lesser amount that may appear in Box 01, due to any pre-tax benefits and/or 401k. If you have any additional questions, visit the G4S Benefits Service Center 24/7 at www.G4S.BenefitsNow.com, or contact your local G4S area office. If you have questions about these or any of your benefits, please contact the G4S Benefits Service Center at 844.474.6626. Benefit Representatives are available to help you Monday through Friday, 10 am to 7 pm Eastern Standard Time.
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G4S Safety Moments
G4S Safety Moments Commit to a Safe 2019
The annual tradition at the beginning of every year for many is to make a New Year’s Resolution. Whether it be to focus on eating healthier, reducing stress, traveling more or saving money, the idea of a resolution is to improve your wellbeing, and this ties into our daily life at both home and work. The G4S Safety team is encouraging you to resolve to improve safety at your workplace, helping to ensure our well-being as well as the well-being of those around us. In an effort to make those resolutions, here are some suggestions: Participate in Safety and Encourage Others • Make suggestions on how we can improve safety within our organization. • Speak up if you see something that is not safe for you or your co-workers. • Ask questions; if you are unsure about a safety matter, ask. • If there is a safety committee at your location or project, get involved. Educate Yourself • Review safety policies or post orders. • If you have the Safety Handbook, keep it with you as a reference. • Complete any safety training for both G4S and our customer. Safety Equipment • Inspect your personal protective equipment. • Do you need to replace your high visibility vest, safety glasses or other PPE? • Are the boots/shoes you are wearing effective for your environment? Avoid Distractions • Focus on the task at hand. • Do not use a cell phone while operating a motor vehicle, or simply walking down the stairs. • Proper nutrition is essential to cognition; focus on foods that feed your mind and your body. There are many resolutions you can make for 2019, both at home and work, the key is to stay focused and not abandon them. To get additional safety information, contact your local office or send an email to safety@usa.g4s.com.
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Celebrating Service
Employees Celebrating Anniversaries January 2019 40 Years
Florida Charles Monroe South Carolina Brenda Goff
Christopher Reece
Robert Youngs
Rhode Island Roger Coyne
Oklahoma Ryan Copeland Joram Rauchwerger Ronald Richardson
25 Years
Texas Ralph Bowermaster Donald Gardner
Florida Glenn Golba
Wisconsin Michael Cummings Russell Jorsch Kevin Taddy
California Raymond Kratt
North Carolina Malcolm Washburn Ohio Arthur Jaskiewicz Texas Juan Robles
20 Years
Florida Earl Achord Pernell Berahzer Andrea Jones James Lotz Massachusetts Joseph Fox Mississippi Jo Counce New York James Hrabchak Richard Redsicker Oklahoma Jack Simmons
15 Years
Arizona Jo Anna Martinez-Duarte Vincent Vaught California Arthur Talley Florida Joel Alvarez John Lee Joel Lefkowitz Jose Mora Karen Savignac Serane Townsend Osmond Uter Georgia Barbara McEntyre Maryland Bernard Oros New York Patrick Okundaye North Carolina Dewayne Blackmon Sheila Chittenden
10 Years
California Julian Blea Travis Griggs Doug Kim Kenneth Laughlin Taminder Randhawa Joseph Slover Sharon Spencer Thomas West Holly White Colorado Ronald Oberem Ronald Ruiz Connecticut Michael Campanario Natale Manzo Florida
Christopher Annamunthodo
Jason Deaner Willie Goldsmith Joseph Grable Christian John Aaron Melendez Jean Melisca Jesse Peraza Vaughn Pinckney Eugene Ramos Betty Sanders James Sellars Georgia David Foster Sykithia North Indiana Ronald Mattingly Michigan Michael Victor Minnesota Michelle Johnson William White Mississippi Manuel James Missouri Rickie Jackson New York Roy Byer Eric Geisler Gregory Smith
Pennsylvania Dwaine Parker Anthony Villalobos South Carolina Carah Garshell Virginia Akwasi Addai-Mensah Linda Johnson Monte Williams Wisconsin Chad Augustine Erik Durbin Corey Evenson Casper Koenig Brandon Maccoux Norbert Michalski Nathan Schultz
5 Years
Arizona Ira De Jesus Theodore Fricke Haider Hasan Connie Jones Jeff Lentini Jacob Smiley Nathaniel Williams Jesus Zuniga Arkansas Edward Bethea Cassandra Brown Bill Browning Willie Donaldson Donna Ford Betty Gantt Carol Girtman Eva Govan Buffie Hatchett Charles Hattaway Shirley Jenkins Janet Jones Melissa Jones Pamala Kannard David Kinard Blake Laing James Odom Nancy Rice Catherine Rickman Jimmy Scroggins Bobby Slocum Melissa Smith Martha Tarver California Christian Basaldua Percy Cerna Tamara Coleman Edward Garment Trinidad Magana Joab Montes Mohinder Paul
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Celebrating Service
Employees Celebrating Anniversaries January 2019 5 Years Continued California Continued Asikoor Rohoman Lauren Ruesga Stephen Thurman Colorado Patrick Bobo Connecticut Ezechiel Arestile Jean Boisrond Kenneth Charest Anderson Delva Rachel Denny Fred Lackey Danny LeBlanc Jean Lucien Sean Metcalfe Carlos Ortiz Daniel Sperduto Elizabeth Walcott Kyle West Delaware Robert Clark Florida Dalon Barksdale Andre Berry Robert Cestaro Mark Diaz Michael Glass Christopher Hardy Barry Katcher Mario Leon Kendrick Lewis Raul Leyva Jesus Melendez Alfreneshia Morrison Lee Nichols II Kelvin Torres Anna Valentin Matthew Wilson Georgia Frank Cirillo Kimberly Phillipps Michael White Kirsten Wright Hawaii Lautoa Atisanoe Travis Baldwin Ikaika Ene Nickson Martin Mario Nakamura Manuel Reyes Jessen Tokunaga Illinois
Deventrius Carter
Anthony Haney George Rowe Michael Tyler
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Indiana William Farlow Gaylord Howe Kristy Lane
Michael Thomas Jeffrey Thompson Jerry White Kenneth Wilt
Iowa Jon Howard William Redmond
North Dakota Jimmy Brunson
Louisiana Rashada Berry Barry Bordelon Denise Collins Latonya Dunn Linda Guy Aimmi Lorio Michele Marx Patricia Roberts Alberta White Massachusetts Douglas Tetreault Michigan Dolly Fisher-Tauck Jamal Hamner Larry LaFond Minnesota Sharmake Aden Pamela Alton Missouri Emmanuel Motoko Nathanael Owens Mississippi Natalie Doyle Katherine Williams Nebraska Rupert Davis Nevada Tommy Sipple New Jersey Robert Conway Ronicia Franklin Sandra Knight Joseph Mettle Frederick Wilson New York Nancy Casna Hector Jimenez King Johnson Adam Silcox Wiiliam Whelan North Carolina Diego Anselmo Michael Burke Donald Cribb Dennis Harrison Edward Meredith
Ohio Matthew Baldauf Veraessa Garra Jerome Schaub Curtis Silvers Kristina Stone Oklahoma Patricia Abouzainedin Justin Miller Austin Moses Oregon Brian Kummrow Frank Sorrels William Willson Pennsylvania Dorin Campbell South Carolina David Evans Earlie Godfrey Ruby Hamlin Douglas Hester Alex Mariansky Yolanda Spann Tennessee Carl Brundidge Juan Dawkins Jeanie Forbes Texas Willie Harris Sherrill Hendry Steven Hermann Bridget Hood Patricia Jackson Donna Johnson Wilbur Mires Charles Parker Socorro Perez Lakeisha Satcherwhite Engia Smelley Sonia Smith Shekneeka Young Washington Robert Groce John Rosenthal Michelle Sayer Emily Thurston Robert Wickman Wisconsin Mark Christiansen Isabel Ocampo