Gables Arsenal Street
Community Information and Amenities
When are the nearest fitness classes held and where?
Title Boxing Club right on Arsenal Street. (617) 744-1828
Please see visit the club or https://titleboxingclub.com/watertown-ma/ to view the current class schedule.
What are the hours of the amenities?
Gables Arsenal Street offers the following amenities for you to enjoy:
• Clubroom open from 7:00 AM until 11:00 PM Daily.
• Conference Room open from 7:00 AM until 11:00 PM Daily.
• Theater Room open from 7:00 AM until 11:00 PM AM Daily
• Pool open from 9:00AM until 9:00PM Daily, Memorial Day until Labor Day
• Lounge open from 7:00 AM until 11:00 PM Daily.
• Front and Back courtyards open from 8AM-10PM Daily.
• 24/7 Fitness Center
Where do I dispose of my trash?
Arsenal Street has trash rooms located on every floor. Floors 2-4; the trash rooms are across from the service elevator, conveniently located on your way out to the garage. The first floor is located just past the elevators through the garage doors, on the right. There are trash and zero-sort recycling shoots in each one. Please dispose of your household garbage via the chute.
Where are the recycling centers?
We pride ourselves on green initiatives to care for the environment. Arsenal Street has recycling areas located on each floor for disposal of newspapers, plastics, and glass as noted above. Thank you for helping us take care of the earth.
What do I do with my move in boxes?
It is helpful to everyone in the community if everyone breaks down all boxes and disposes of them in the dumpsters located on the first floor of the garage near the elevator. We do ask that you do not use the trash chutes for boxes, as they can block the chute and create undesirable overflow. Please also do not leave your boxes in the trash rooms.
How does my key fob work?
When entering the building through the front or parking garage door, swipe the fob to enter or exit.
Gables Arsenal Street
Where are the mail boxes located?
The mail boxes for your apartment home are located on the first floor past the service elevator/garage entrance in the mail room.
Do you have resident activities or events?
Keep up to date on all of our community gatherings through our email blasts and Facebook posts
Where is the best place for me to park?
Residents with parking stickers should pull through the security gate at the entrance to the garage and then may park anywhere inside. Guests should park on the first floor of the garage in the designated Guest Parking spots. As a reminder, handicap parking is patrolled by local law enforcement and is subject to maximum parking violation penalty.
Conveniences
How do I pay rent online?
We have made paying your rent easy by setting you up with your personal online account to the Rent Café. You will go to gables.com and click on the Resident Login key in the upper right-hand corner. Select the link to set up your Rent Café account. This is a great way to stay connected to your management team from anywhere in the world. Additional services available on Rent Café include placing a service request for repairs needed in your apartment home.
How do I use Gables Connect?
Changing your utilities to your new address can be time consuming and a challenge, so visit www.gablesconnect.com or call 1-866-914-0631 to transfer or set up your utilities with ease. At Gables Arsenal Street, you can establish your new utility service for electric, phone, cable, and secure renter’s insurance.
How do I reserve the freight elevator?
You can contact the office at 617-744-8381 and our team will walk you through the reservation process. The freight elevator is available Monday –Friday from 9:00 am – 6:00 pm, Saturday from 10am-5pm, or Sunday from 1:00 pm- 5:00 pm for moving. There is limited elevator time allocated for moving and a reservation is necessary to ensure that each resident has ample time to move.
Where can I access WI-FI in the building?
Gables Arsenal Street
The Lounge, leasing office, club lounge, dining room, and theater are WI-FI accessible for your use and convenience. This amenity is complimentary and part of your community benefits. The network is named “Arsenal Street” and there is no password required.
Do you have a courtesy officer onsite and how do I get a hold of them?
Gables Arsenal Street does not have a courtesy officer. Should you ever witness any suspicious or criminal activity, you should always call 911 for local law enforcement support.
Guests
Where can my guests park?
Guest Parking is available on the first floor of the garage near the elevator and are designated specifically as “Guest Parking.”
Where do my movers park?
In the interest of safety for proper clearance for other residents and emergency vehicles, your movers may park at the end of the loading area next to the service elevator. Overnight parking for moving trucks is not permitted.
Where does the delivery person come in or do I have to meet them?
All deliveries should come through the front door. You may either come down to meet them, or can buzz them in using the call box.
How many guests can I have with me at the amenities?
We love it when you share your community with your friends and family. Two guests are welcome to join you in all of the amenity areas.
How do I let friends in the front entrance?
Your guests will contact you via the call box in the entryway. You will receive a call on the phone line that you provide upon move-in when your guest dials you from the phone pad. If the caller is someone you wish to permit entry, press “9” on your phone’s keypad and the doors will open.
Gables Arsenal Street Maintenance
How do I submit service requests?
We want placing a service request for work needed in your apartment home easy. You may contact the management office via phone at (617)744-8381, via email at arsenalstreet@gables.com, in person, or through the Rent Café to place your service request.
What do I do if I have a Maintenance emergency after hours?
For those times that you may have an emergency after office hours, you may contact the office at (617) 744-8381. The answering service will direct you to page maintenance by pressing “2” and leaving a descriptive message. The answering service will then dispatch your service emergency to the on-call service technician. You should receive a call from the technician within the hour.
What is considered a maintenance emergency?
Emergency maintenance problems that will be dispatched to the on-call service technician include:
1. No electricity throughout the apartment
2. No water.
3. No air conditioning on a day of extreme heat (80+ degrees).
4. Water entering the apartment.
5. Possibility of fire.
6. Impeded plumbing in an apartment with only one bathroom.
7. No heat.
8. Non-functioning or malfunctioning smoke detector.
9. Gas leak (also call the gas company).
10. Running water that cannot be shut off.
11. Malfunctioning door or window locks.
Furry Friends
Do you have a dog park?
Gables Arsenal Street does not have a dog park.
Where is the best place to walk my pet?
Gables Arsenal Street
The green areas around the property are appropriate to walk your pets. Please help us to maintain a clean and pleasant community by always picking up after your pets. There are many doggie stations surrounding the community. There are also a number of places to enter the surrounding neighborhood, the Charles River Rd trails at the end of Arsenal Street (.5 miles away), and a small dog park at the corner of Pleasant St and Bacon St in Watertown.
Do you have a Yappy Hour?
You are not the only resident that likes to mingle… Your pet has the opportunity to socialize during our Yappy Hours, held periodically during the year in the clubroom. Treat your dog to a night out!
Do I have to have my dog on a leash?
For the safety of your dog and all residents in the community, all pets are required to be on a leash when in any common area. It’s the law and the best practice for your pet’s safety.
Local Neighborhood
Where is the nearest mall?
The nearest mall is located right on Arsenal Street.
Watertown Mall (617) 926-4968
550 Arsenal St. Watertown, MA 02472
Where can I rent a canoe/kayak or have water access?
The Charles River Canoe and Kayak rentals is open from May – October and located about a 5 minute drive down Soldiers Field Rd in Brighton
www.paddleboston.com 617-965-5110
What restaurants are close to the property?
There are many restaurants located in the Arsenal Street area. Here is a list of some restaurants close to the building:
Branch Line
321 Arsenal St.
Watertown, MA 02472 (617) 420-1900
Stellina Restaurant
5 Spring St.
Watertown, MA 02472 (617) 924-9475
Not Your Average Joe’s
55 Main St.
Watertown, MA 02472 (617) 926-9229
Where is the closest coffee shop?
Starbucks
Located .3 miles away.
75 Mt Auburn St
Watertown, MA 02472
Where is the closest bank/ATM?
Cambridge Savings Bank
54 Arsenal Street
Watertown, MA 02472
Gables Arsenal Street
How to Set Up AutoPay on Rent Cafe
We’re excited to announce that we ’ re now able to offer autopay set-up for your monthly rent. We look forward to better serving you and hope this payment option will be a beneficial and convenient service for you.
1.) LOG INTO RENT CAFE
Log into your rent cafe similar to how you would to pay your rent.
2.) SELECT AUTOPAY SET UP
When you log in you will arrive at your home page. Select the Auto-pay Set Up tab.
3.) ENTER PAYMENT, START, AND END DATE
Select the Payment Account for your auto-pay. Then enter the date you would like the auto-pay to start and end.
4.) ENTER PAY DATE, PERCENTAGE AND MAX PAY
Select the day the payment will draft for payment. Then enter 100% in the Percentage. Next, enter in the Max Pay Amount. This amount will be the max that will pull from your bank. Keep in mind the average monthly charge will only show your rent and NOT water. It is recommended to do a max pay more than what you pay on average for rent and water The auto-pay will only draft what is due if your max pay is higher than what is owed
5.) HOW TO KNOW WHAT TO ENTER FOR MAX PAY
Unsure of what to enter for the Max Pay? Select Recent Activity to view your previous payments. If your average payment is $2000 then it is recommend to do the max pay as $2300 for good measure. Please note if the max pay is set up for less than what is owed the auto-pay will not be able to draft from the bank. For example, if your max pay is set at $2000, but you owe $2030 the auto-pay will not draft from the bank.
Should you have any questions do not hesitate to reach out to the Leasing Office.
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The best coverage for the best humans (that’s you). Get coverage designed just for you and your home with Assurant. Our two options, Renters Insurance and Liability Only, make it easy to meet your property management company’s requirement.
For a fast and free quote in 2 minutes or less, visit AssurantRenters.com
Describe your style.
I have excellent taste and belongings I love That sounds like a good idea, actually.
I’m a minimalist. I keep things simple
Great. Now describe your ideal policy.
I want something that protects me, my belongings and maybe a roommate. Would you like to customize your policy to fit your lifestyle?
In all states, unless otherwise noted, Renters Insurance and Residents Liability Insurance are underwritten by American Bankers Insurance Company of Florida with its home office in Miami, Florida In Minnesota, the underwriter is American Security Insurance Company. In Georgia, Residents Liability is underwritten by Voyager Indemnity Insurance Company These companies operate under the trade name Assurant Renters Insurance is right for you!
I’m just looking to meet my landlord’s requirements
Liability Only is right for you! No, thanks.
Roommates
Meets everyone on your lease’s liability insurance requirement*
Belongings
Protection for your belongings and one roommate’s (just write their name down) Replacement Cost
Money for the actual cost to replace your things
Water Damage Liability
Pays for accidental water damage** to your home
See how you can make your
Preparing for Severe Winter Weather
Winter weather is fast approaching — or has already arrived — in many parts of the country. With it comes winter storms like blizzards, snow squalls and ice storms. Storms can last several hours or a few days, leading to power and heat loss. They can also vary in strength and severity, depending on where in the U.S. you’re located.
Keep Your Belongings and Your Home Safe
Sources:
Heating
• Never use an oven to heat your home
• Keep anything that can burn at least three feet from any heat source like fireplaces, wood stoves, radiators, space heaters or candles
• Turn space heaters off when you leave a room or go to bed
• Have your furnace, heating system and chimney serviced each year by a qualified professional
Electrical
• Plug only one heat-producing appliance (e.g., space heater) into an electrical outlet at a time
• Plug in electronics that use the appropriate voltage for your power strip
• Never use an extension cord with a heat-producing appliance
• Check your electronics cords regularly
Supplies
• Stockpile nonperishable food and water to last for several days before winter season and account for everyone in your home including pets
• Have cash on hand as an emergency fund in case power lines are down or roads are unsafe
Vehicles
• F ill your gas tank regularly during peak storm seasons to avoid a gas shortage, or if you’re unable to get to a gas station safely
Resident Quick Claims Guide
Learn how to file a claim without any complications.
How do I file a claim?
If you’re a Renters Insurance policyholder, one thing that will help you before you need to file a claim is to take photos or videos of your home and your belongings to document what you own. If there’s damage or something is stolen, these photos and videos may help you if you file a claim.
And be sure to:
Always contact the appropriate authorities before filing a claim
Notify the property management team
Use this guide based on whether there’s damage to your home or your belongings
Something happen to your home or a neighbor’s?
If you need to file a liability claim because of damage you caused from fire, smoke, water* or an explosion:
Call us at 1-800-358-0600 with your policy number ready to start your claim
Get a fire or incident report from the appropriate authorities if needed
Share receipts or documentation of any additional living expenses if your home isn’t safe to stay at
If we need to do an inspection, we’ll work with you to find the best time and method, which may be a video walk-through on your phone. From there, your claims adjuster will contact you and keep you updated with any next steps.
Something happen to your personal belongings?
With Renters Insurance, we’ll help you get things back to normal if your belongings are damaged in case of:
Exclusions may apply.
You’ll need to:
File a claims form by visiting MyAssurantPolicy.com or calling 1-800-358-0600
Create a list of belongings that were damaged or stolen
Show proof that you own the belongings that were damaged or stolen (like receipts, pictures, videos or credit card statements)
Attach a fire, incident or theft report from the appropriate authorities (fire department, police, technicians in cases of power surges, etc.)
From there, we’ll help cover the cost of your damaged belongings by giving you money for what your things are currently worth. As you replace your belongings, send us the receipts so we can cover the difference.
Please have your policy number ready.
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At Gables, we understand that your pets are members of your family. We value how important they are to you and we strive to make your pets feel right at home. That's why we've developed the Paws to Care™ program to celebrate your pet!
As a Gables resident, you can “Paws to Care” for your precious pets for a reduced rate. Gables has partnered with Nationwide to o er our residents exclusive access to discounted pet protection. This is just one of the many perks for our Gables pets! Visit the website below to register!
benefits.petinsurance.com/gables-residents
Gables supports the charity Guardian Angels Medical Service Dogs, Inc. This organization trains and donates medical service dogs to deserving Veterans and others in need. Learn more about this impactful nonprofit at medicalservicedogs.org, or donate today at gables.com/give Learn more about the benefits of Paws to Care™ at gables.com/pawstocare
