Welcome Home
Apartment #__________ Parking #________ Garage #_________
Thank for your choosing Gables Alta Murrieta as your new home. We would like to introduce you to our community management team:
Julie - General Manager
Sandy – Sales Manager
Juan – Service Manager
Hector – Service Technician
Porter- Zachary Eikermann
To help you ease into your new home and neighborhood, we have compiled a Welcome Folder; inside you will find listings for local businesses, restaurants, schools, and recreation information as well as other handy phone numbers.
It is our goal to make your new home as comfortable and enjoyable as possible.
Office hours are: Mon and Fri from 9am to 6pm Wed from 9am to 7pm Tues and Thurs from 10am to 6pm Saturday from 10am to 5pm Sunday CLOSED
The office # is 951-698-0628. Email: altamurrieta@gables.com
If you experience a maintenance emergency after hours, please call 951-698-0628, press 2, and press 1 to leave a message for maintenance.
Non-emergency assistance after hours please call our courtesy patrol Signal 88 at 951-795-6309 For Murrieta Non-emergency PD please call 951- 696-3615
Customer Care Center
833-924-1950
Thank You We Look Forward to “Taking Care of the Way You Live!”
Community Information and Amenities
When are the nearest fitness classes held and where?
The following Gyms are located close to the community. Below is the address and phone number for your reference:
Fitness 19
39530 Murrieta Hot Springs Road
Murrieta, CA 92563
951.600.0019
EOS Fitness
39400 Murrieta Hot Springs Road
Murrieta, CA 92563
951.698.5227
What are the hours of the amenities?
All amenities are available for all our residents to enjoy daily from 8am to 10pm.
What time does the pool close?
Our pool is open for our residents and your guests until 10pm.
Where do I dispose of my trash?
We have trash valet door pick up Sun-Thurs. In addition, we have 7 trash bins located throughout the community.
Where are the recycling centers?
We pride ourselves on green initiatives to care for the environment. Gables Alta Murrieta has two recycling bins located throughout the community for disposal of newspapers, plastics, and glass. Thank you for helping us take care of the earth.
What do I do with my move in boxes?
It is helpful to everyone in the community if everyone breaks down all boxes and follows Valet Living instructions.
How does my key fob work?
All remotes have been pre-programmed and are ready for immediate use.
Gables Alta Murrieta
Where are the mailboxes located?
They are located on the left side of the leasing office near the pool area.
Do you have resident activities or events?
Gables Alta Murrieta has many fun events and activities that promote a sense of community and allow opportunity for you to meet other residents. Keep up to date on all of our community gatherings in our e-blasts. You can expect to see events such as: breakfast on the go, themed parties based around the upcoming holiday, pizza party, and many more!
Can I have a party at the pool?
We love it when you share your community with your friends and family. Two guests are welcome to join you at the pool.
Where is the best place for me to park?
All residents will be issued dedicated parking spots you should park in your assigned parking spot.
Conveniences
How do I pay rent online?
We have made paying your rent easy by setting you up with your personal online account to the Rent Café. You will go to www.gables.com and click on the Resident Login key in the upper right-hand corner. Select the link to set up your Rent Café account. This is a great way to stay connected to your management team from anywhere in the world. You may also call our Customer Care Center at 833-924-1950 for additional options. Additional services available on Rent Café include placing a service request for repairs needed in your apartment home.
Where can I access WI-FI in the building?
Free WIFI is located in the Lobby as well as the pool area for your use and convenience. This amenity is complimentary and part of your community benefits
Alta Murrieta Resident: password ILoveGables!
Do you have a courtesy officer onsite and how do I get a hold of them?
We have a third-party courtesy patrol company Signal 88 that patrols the community. You may contact them by calling 951.795.6309. The courtesy office can assist with afterhours noise complaints. Should you ever witness any suspicious or criminal activity, you should always call 911 for local law enforcement support.
Gables Alta Murrieta
Guests
Where can my guests park?
All guests can park in any unnumbered parking stall. Any vehicles parked in a numbered spot could be towed at the owner’s expense. As a reminder, tell your guests that handicap parking is patrolled by local law enforcement and is subject to maximum parking violation penalty.
Where do my movers park?
They may park in any unnumbered parking stall or temporarily on the white/red curb locations-but may not park overnight.
Where does the delivery person come in or do I have to meet them?
Delivery would enter through the main gates. You can permit them access via your call box.
How many guests can I have with me at the amenities?
We love it when you share your community with your friends and family. Two guests are welcome to join you in all of the amenity areas, except the fitness center, unless authorized by management.
How many guests can I have at the pool?
We love it when you share your community with your friends and family. Two guests are welcome to join you in all of the amenity areas unless authorized by management.
How do I let friends in the gate?
Via the call box-leasing office will provide you a gate code.
Maintenance
How do I submit service requests?
We want placing a service request for work needed in your apartment home easy. You may contact the leasing office via phone at 951.698.0628 via email at altamurrieta@gables.com, in person, or through Rent Café to place your service request.
If you have not already signed up for Rent Café, you can go to www.gables.com and click on the Resident Login key in the upper right-hand corner. Select the link to set up your Rent Café account. This is a great way to stay connected to your management team from anywhere in the world. Additional services available on Rent Café include paying your rent online.
What do I do if I have a maintenance emergency after hours?
For those times that you may have an emergency after office hours, you may contact the leasing office at 951.698.0628 for maintenance assistance. Please follow the prompts for an emergency maintenance and leave a message for our on-call service technician. You should receive a call from the technician within the hour.
What is considered a maintenance emergency?
Emergency maintenance problems that will be dispatched to the on-call service technician include:
1. No electricity throughout the apartment
2. No water.
3. No air conditioning on a day of extreme heat (80+ degrees).
4. Water entering the apartment.
5. Possibility of fire.
6. Impeded plumbing in an apartment with only one bathroom.
7. No heat.
8. Non-functioning or malfunctioning smoke detector.
9. Gas leak (also call the gas company).
10. Running water that cannot be shut off.
11. Malfunctioning door or window locks.
Furry Friends
Do you have a dog park?
Yes- Torrey Pines Park off of Margarita/Torrey Pines.
Where is the best place to walk my pet?
On a leash anywhere within the community.
Do you have a dog wash area?
The closest dog wash is:
Grubby Dogs
26612 Margarita Road STE 103 Murrieta, CA 92563
951-461-9909
Where are the doggie waste stations located?
There are 9 pet waste stations located through the community.
Gables Alta Murrieta
Do I have to have my dog on a leash?
For the safety of your dog and all residents in the community, all pets are required to be on a leash when in any common area. It’s the law and the best practice for your pet’s safety.
Local Neighborhood
Where is the closest post office?
39571 Los Alamos Rd. Murrieta, CA 92563
Where is the closest grocery store?
Amazon Fresh
40481 Murrieta Hot Springs Rd. Murrieta, CA 92563
Stater Bros
25050 Hancock Ave. Murrieta, CA 92563
What bus route are we on?
We are near Transit Routes 23 & 28.
What is the closest Metro/Train or Bus station?
The closest bus pickup is located right outside the community on Whitewood Rd and Murrieta Hot Springs.
What are the schools in the area?
Murrieta Valley School District
Alta Murrieta Elementary School Grades K-5
39475 Whitewood Rd. Murrieta, CA 92563 (961) 696-1403
Warm Springs Middle School Grades 6-8
39245 Calle de Fortuna Murrieta, CA 92563 (909) 696-3503
Gables Alta Murrieta
Vista Murrieta High Grades 9-12
28251 Clinton Keith Rd. Murrieta, CA 92563 (951) 894-5750
Do you have a biking or walking trail close?
Yes - Warm Springs Trail - Located within Warm Springs Park off Whitewood and Alta Murrieta Road. This trail makes a nice loop through a wildlife and nature preserve.
Where is the nearest laundry facility?
Alta Cleaners
(951) 698-3007
40365 Murrieta Hot Springs Rd. Murrieta, CA 92563
Where is the nearest mall?
Approximately 3 miles from our community in Temecula, CA
The Promenade
40820 Winchester Rd St. Temecula CA
How close is the beach?
The closest beach is
Oceanside
300 North Coast Hwy Oceanside, CA 92054
Doorstep Collection Begins After 8:00 PM
Sunday through Thursday
Preparation Collection
• Bag and tie all waste - loose items are a safety hazard for our Service Valets.
• Double-bag pet waste to prevent leaks and stains outside your home.
• Aim to keep the weight of your bags to 25 pounds or less.
• Do not include needles or other sharp objects.
• Help aid the collection process by breaking down all cardboard boxes.
• Bundle newspapers and magazines.
• Place your tied waste in your Valet Living provided container outside your home between 6:00 PM and 8:00 PM on the scheduled nights of service.
• Doostep collection will start after 8:00 PM.
Next Morning
• After your doorstep collection service has been completed, bring your Valet Living provided container back inside your residence by 9:00 AM the next morning.
doing!
Recojido De Basura Puerta A Puerta Comienza A 8:00 PM
Domingo a jueves
Preparacion
• Toda basura debe estar en fundas y amarradas. Artículos sueltos pueden lastimar a nuestros Valets de Servicio.
• Utilize doble funda para desperdicios de mascotas, asi previene filtraciones o manchas.
• Mantenga las fundas con peso máximo de 25 libras.
• No incluya jeringuillas u objetos con filo.
• Colapse todas las cajas de cartón.
• Acumule en un bulto los periódicos y revistas.
Recojido Mañana Siguiente
• Coloque las fundas amarradas fuera de su apartamento en el contenedor provisto por Valet Living, entre 6:00pm y 8:00pm, en las noches designadas para servicio.
• Recojido comenzará a partir de las 8:00pm.
No Servicio
Domingo de Pascuas
Día de la Recordación 4 de julio
Día del Trabajo Halloween
Noche Buena y Navidad
Víspera de Año Nuevo y Año Nuevo
• Después que su recojido haya sido completado, puede traer el contenedor al interior su residencia en o antes de las 9:00am de la mañana sigui ente.
¡Dinos como lo estamos haciendo! 1-877-574-2587
Support@ValetLiving.com
www.ValetLiving.com
Produce
Fruits & vegetables
Dairy Milk, yogurt, ice cream & cheese
ACCEPTABLE NOT ACCEPTABLE
Meat
All cooked and raw meat products, including bones, shells, fish, beef & chicken
Bakery & Dry Goods
Pasta, beans, rice, bread & cereal
Organics Recycling
Glass
Plastic
Cardboard
Metal
CARE AND MAINTENANCE SHEET FOR RESURFACED BATHTUBS AND COUNTERTOPS
General Cleaning Instructions:
For normal everyday cleaning, we suggest the use of a mild soap and water with a soft wash cloth. Do not use scouring pads or abrasive cleansers, as they will dull the surface. Always read individual cleaning product ingredients to make sure that it does not have abrasive agents.
Recommended Cleaners:
Scrub Free Simple Green
Formula 409 Bon Ami
Diluted Pine Sol Dishwashing Soaps (Liquid)
Mr. Clean Diluted Spic & Span
Glass Plus Windex
Do Not Use:
Dow Disinfectant Steel Wool
Lysol Disinfectant Wire Brushes
Acetone Dyes or Inks
Comet/Ajax Bath Mats
Bleach
Special Instructions:
*Do not use newly resurfaced bath tubs or countertops for a minimum of 48 hours after refinishing is complete.
*Do not place any heavy objects on countertops for 3 days.
*Do not allow water to remain on refinished area for an extended period of time.
Gables Alta Murrieta
As a gift from your management team, you have a 20% discount towards home cleaning and chores. download the Amenify app to get started!
Amenify offers best-in-class member-only concierge services that includes:
• Full-service booking and concierge support
• Top-rated service pros
• Automated key release
• Exclusive pricing 30-40% below market rate
Home cleaning is available as subscription plans and one-time cleans
Chores available includes kitchen, bathroom, and appliance deep cleans, home disinfectant, trash & recycling, windows, baseboards, and more
use code
MOVEIN20
for 20% off any one-time service use code
NEWMOVER20 for 20% off any cleaning subscription
(20% off per month for your first two months )
email concierge@amenify com or text 720-310-3754
How to Set Up AutoPay on Rent Cafe
We’re excited to announce that we ’ re now able to offer autopay set-up for your monthly rent. We look forward to better serving you and hope this payment option will be a beneficial and convenient service for you.
1.) LOG INTO RENT CAFE
Log into your rent cafe similar to how you would to pay your rent.
2.) SELECT AUTOPAY SET UP
When you log in you will arrive at your home page. Select the Auto-pay Set Up tab.
3.) ENTER PAYMENT, START, AND END DATE
Select the Payment Account for your auto-pay. Then enter the date you would like the auto-pay to start and end.
4.) ENTER PAY DATE, PERCENTAGE AND MAX PAY
Select the day the payment will draft for payment. Then enter 100% in the Percentage. Next, enter in the Max Pay Amount. This amount will be the max that will pull from your bank. Keep in mind the average monthly charge will only show your rent and NOT water. It is recommended to do a max pay more than what you pay on average for rent and water The auto-pay will only draft what is due if your max pay is higher than what is owed
5.) HOW TO KNOW WHAT TO ENTER FOR MAX PAY
Unsure of what to enter for the Max Pay? Select Recent Activity to view your previous payments. If your average payment is $2000 then it is recommend to do the max pay as $2300 for good measure. Please note if the max pay is set up for less than what is owed the auto-pay will not be able to draft from the bank. For example, if your max pay is set at $2000, but you owe $2030 the auto-pay will not draft from the bank.
Should you have any questions do not hesitate to reach out to the Leasing Office.
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Click here Click here to learn more about our Sustainability efforts and to learn more about our Sustainability efforts and practices. practices.
At Gables, we understand that your pets are members of your family. We value how important they are to you and we strive to make your pets feel right at home. That's why we've developed the Paws to Care™ program to celebrate your pet!
As a Gables resident, you can “Paws to Care” for your precious pets for a reduced rate. Gables has partnered with Nationwide to o er our residents exclusive access to discounted pet protection. This is just one of the many perks for our Gables pets! Visit the website below to register!
benefits.petinsurance.com/gables-residents
Gables supports the charity Guardian Angels Medical Service Dogs, Inc. This organization trains and donates medical service dogs to deserving Veterans and others in need. Learn more about this impactful nonprofit at medicalservicedogs.org, or donate today at gables.com/give Learn more about the benefits of Paws to Care™ at gables.com/pawstocare
