Community Information and Amenities
What are the hours of the amenities?
• Pool Hours are from 10:00 AM to 10:00 PM.
• Business Center is open during office hours.
• Fitness Center is open 24 hours.
Where are the recycling centers?
Located on 1st level of parking garage.
What do I do with my move in boxes?
Please break boxes down and take to recycling center located on 1st level of parking garage.
How does my key fob work?
To open vehicle access gates, press button on the fob.
Where are the mail boxes located?
Next to leasing office
Do you have resident activities or events?
Yes. We love resident activities! Like our Facebook page so you can stay up-to-date.
Where is the best place for me to park?
In your reserved parking space
Conveniences
How do I pay rent online?
We have made paying your rent easy by setting you up with your personal online account in Rent Café. You will go to www.gables.com and click on “Sign IN” at the top of the page. Select the link to set up your Rent Café account. You may also download the Gables Resident App. This is a great way to stay connected to your management team from anywhere in the world. Additional services available through Rent Café and the Resident App include placing a service request for repairs needed in your apartment home.
Where can I access WI-FI in the building?
Free Wi-Fi is available in the leasing office & business center
Do you have a courtesy officer and how do I get a hold of them?
Yes. Call leasing office at 512.427.5700 and follow the prompts to dispatch courtesy officer.
Guests
Where can my guests park?
In the non-reserved parking spaces.
Where do my movers park?
In the non-reserved parking spaces
How does my guest access the property?
Enter front of property from 38th street.
Where does the delivery person come in or do I have to meet them?
Enter front of property from 38th street.
How do I let friends in the gate?
Friends/family will find your name in our gate system and touch “push to call”. This will call your telephone number. Upon answering your telephone press 9. This will open the gate.
Gables Central Park
Maintenance
How do I submit service requests?
Call leasing office at (512) 427-5700 or go online with your resident portal at www.gables.com or the Gables Resident App.
What do I do if I have a Maintenance emergency after hours?
Call leasing office anytime at (512) 427-5700 & follow prompts for emergency maintenance.
What is considered a maintenance emergency?
**For fire or police please call 911**
• Central heat is not working.
• AC not working and it is above 80 degrees.
• Flood.
• No working toilets.
• Electrical problem.
• Broken door locks or windows.
• Water leak.
• Gas leak.
• No water.
• Malfunctioning smoke detector.
Furry Friends
Where is the best place to walk my pet? Our property is located next to Central Park. Central Park is great area for our pets!
Do you host Yappy Hours?
Yes
Do I have to have my dog on a leash?
Yes
Gables Central Park
Local Neighborhood
Where is the nearest post office? 3507 N Lamar, Austin, TX 78705
What is the nearest Metro/Train? MLK station near east 17th
Where is the nearest bus stop? 38th Street and Ronson. Go to https://www.capmetro.org/schedules/ for more information.
Where is the nearest grocery store?
• Central Market (next door).
• HEB (located at 1000 East 41st Street).
• Randall’s (located at 1500 west 35 street).
Where is the nearest biking or walking trail?
• Central Park is just behind our property, and this has a great walking trail.
• Shoal Creek Greenbelt is perfect for bikes and is very close. http://www.austintexas.gov/page/park-directory
• Roy and Ann Butler hike & Bike trail.
Where are schools for this area located?
• Bryker Woods Elementary.
• O Henry Middle School.
• Austin High school.
• University of Texas.
Where is the nearest mall? Barton Creek Square.
Where is the nearest movie theater? Bullock Museum and IMAX.
Where is the nearest park? Central Park is next door
Where are the nearest museums? Bullock State & Texas History museum.
Gate Instructions
Pedestrian Gates (to the park and street):
Press 2 3 5
Fitness Center/Business Center:
Press 0 2 3 5
Front Gate:
GUESTS: Using keypad:
Scroll till you find last name of resident and 1st initial/initial’s and enter the 3 digit code next to resident name. At this time the gate system will call residents telephone.
RESIDENTS: upon answering your telephone please press 9. This will open the entrance gate. Please contact the office if you have any questions.
Thank You.
Trash Valet Collection Procedures
Trash Preparation
• Use the 13-gallon trash container provided by WeDoTrash, with a 13-gallon bag
• Tie the trash bag and leave inside trash container
• Flatten all boxes before placing outs
* Place the trash can outside your door between 7:00 pm to 7:50 pm
* Place ALL trash inside trash bag
* Please use a 13-gallon kitchen trash bag
* Double bag cat litter and fecal matter
* Sharp objects should not be placed inside trash bag
* Double bag if bag is leaking or contains liquids
Remove Receptacle
• Place trash container back inside your home in the morning, after trash has been collected
2
Using Receptacle
• Place trash container with trash bag tied up inside, outside your door not later than 7:50 pm
* If you have more than one bag, make sure to tie as well and place on top of trash container
• Place flattened boxes under or behind the trash container
Non-Service Days: New Years Eve, New Years Day, Christmas Eve, Christmas Day, July 4th, Thanksgiving, Easter, Memorial Day, Labor Day
Procedimientos de Recolección de Basura
DE DOMINGO A JUEVES
El servicio de recolección comienza a las 8:00 pm La basura debe estar en su Puerta a más tardar a las 7:50 pm
PASO
1
Preparación de Basura
• Use el de contenedor de basura de 13 galones proporcionado por WeDoTrash, con una bolsa de 13 galones
• Amarre la bolsa de basura y déjela dentro del contenedor
• Desarme y deje planas las cajas de cartón antes de colocarlas afuera para su recolección
* Coloque el bote de basura frente a su Puerta entre las 7:00 pm y 7:50 pm
* Coloque TODA la basura dentro de una bolsa
* Utilice bolsas de basura de 13 galones
* Debe usar doble bolsa para la arena de gatos y material fecal
* Objetos afilados y vidrio no deben ser colocados dentro de la bolsa de basura
* Asegúrese de que la bolsa no tenga orificios para evitar la fuga de líquidos
3 PASO
Retire el Contenedor de Basura
• Colocar el contenedor de basura dentro de su casa después de que la basura ha sido recogida
2 PASO
Uso del Contenedor de Basura
• Coloque el contenedor de basura con bolsa de atada en la Puerta de su apartamento no más tarde de las 7:50 pm
* Si tienes más de una bolsa, asegúrese de que está atada y colóquela encima del contenedor de basura
• Coloque las cajas desarmadas y aplanadas debajo o detrás del contenedor de basura
Días Sin Servicio: New Years Eve, New Years Day, Christmas Eve, Christmas Day, July 4th, Thanksgiving, Easter, Memorial Day, Labor Day
Top quality cleaning, affordable prices
Book in under 3 minutes
Choose your day & time
Background-checked Cleaning Pros
Trusted & partnered with your property
How to Set Up AutoPay on Rent Cafe
We’re excited to announce that we ’ re now able to offer autopay set-up for your monthly rent. We look forward to better serving you and hope this payment option will be a beneficial and convenient service for you.
1.) LOG INTO RENT CAFE
Log into your rent cafe similar to how you would to pay your rent.
2.) SELECT AUTOPAY SET UP
When you log in you will arrive at your home page. Select the Auto-pay Set Up tab.
3.) ENTER PAYMENT, START, AND END DATE
Select the Payment Account for your auto-pay. Then enter the date you would like the auto-pay to start and end.
4.) ENTER PAY DATE, PERCENTAGE AND MAX PAY
Select the day the payment will draft for payment. Then enter 100% in the Percentage. Next, enter in the Max Pay Amount. This amount will be the max that will pull from your bank. Keep in mind the average monthly charge will only show your rent and NOT water. It is recommended to do a max pay more than what you pay on average for rent and water The auto-pay will only draft what is due if your max pay is higher than what is owed
5.) HOW TO KNOW WHAT TO ENTER FOR MAX PAY
Unsure of what to enter for the Max Pay? Select Recent Activity to view your previous payments. If your average payment is $2000 then it is recommend to do the max pay as $2300 for good measure. Please note if the max pay is set up for less than what is owed the auto-pay will not be able to draft from the bank. For example, if your max pay is set at $2000, but you owe $2030 the auto-pay will not draft from the bank.
Should you have any questions do not hesitate to reach out to the Leasing Office.
WELCOME GABLES RESIDENT:
Take $$$ with you when you leave Gables to purchase a home!
Welcome to the American Dream Plan
Did you know? As a Gables resident, you can take $$$ with you when you leave to purchase a home. Here’s how it works:
The American Dream Plan pays 1.5% of the purchase price of your home toward the closing costs
✦The program applies to purchases of new homes, resale homes, condominiums and townhouses.
✦Must use the participating lender and registered real estate agent:
✦Lender: Synergy Mortgage, LLC
✦Real Estate Agent: Contact Shannon for a REALTOR® partner in your city.
The program is available in Austin, Dallas, Fort Worth, Houston and all surrounding cities.
The American Dream Plan has helped Gables residents become homeowners for more than 17 years while giving them real dollars toward the costs involved in securing a home loan.
Shannon Benson, NMLS #315936, Synergy Mortgage, LLC (512) 280-1944 | Shannon@GablesDreamPlan.com
Top-Notch Realty Services Fast
real estate agents in participating cities
Listen and value your needs while ALWAYS considering your best interests Make the home-buying process a happy and fun experience
Know your city’s housing market like the back of their hand
Ourfocusonenvironmentalriskmanagement, Ourfocusonenvironmentalriskmanagement, resourceconservationandenergyoptimization resourceconservationandenergyoptimization drivethedevelopmentandmanagementof drivethedevelopmentandmanagementof communitiesthatsupportqualityliving communitiesthatsupportqualityliving environmentsforourresidents. environmentsforourresidents.
Weareaskingourresidentstojoinusin Weareaskingourresidentstojoinusin practicingbeing"green."Checkoutthese practicingbeing"green."Checkoutthese helpfultipsbelow! helpfultipsbelow!
Click here Click here to learn more about our Sustainability efforts and to learn more about our Sustainability efforts and practices. practices.
At Gables, we understand that your pets are members of your family. We value how important they are to you and we strive to make your pets feel right at home. That's why we've developed the Paws to Care™ program to celebrate your pet!
As a Gables resident, you can “Paws to Care” for your precious pets for a reduced rate. Gables has partnered with Nationwide to o er our residents exclusive access to discounted pet protection. This is just one of the many perks for our Gables pets! Visit the website below to register!
benefits.petinsurance.com/gables-residents
Gables supports the charity Guardian Angels Medical Service Dogs, Inc. This organization trains and donates medical service dogs to deserving Veterans and others in need. Learn more about this impactful nonprofit at medicalservicedogs.org, or donate today at gables.com/give Learn more about the benefits of Paws to Care™ at gables.com/pawstocare
