Gables Dupont Circle Move In Packet

Page 1


Community Information and Amenities

When are nearest fitness classes held and where?

Washington DC JCC is approximately 0.3 miles from the community, at the intersection of 16th St. and Q St. Below is the address and phone number for your reference.

Washington DC JCC

1529 16th Street NW

Washington, DC 20036

202.777.3218

What are the hours of the amenities?

• 24 hour courtyard access with a gas grill.

• 24 hour fitness center.

*COVID guidelines may cause temporary change of hours.

Where do I dispose of my trash?

Gables DuPont Circle has trash chutes located on every floor for all household refuse.

Where are the recycling centers?

We pride ourselves on green initiatives to care for the environment. Gables DuPont Circle has recycling areas located in the B1 level to the trash compactor for disposal of newspapers, plastics and glass. Thank you for helping us take care of the earth.

What do I do with my move in boxes?

It is helpful to everyone in the community if everyone breaks down all boxes and disposes of them in the trash compactor on the B1 level. We do ask that you do not use the trash chutes for boxes, as they can block the chute and create undesirable overflow.

How does my fob/remote work?

When entering or exiting drive-up garage gate; wave the fob in front of the grey box. When using the fob/remote to enter a walk-up gate or amenity area; wave the fob in front of the grey box located on the outside of the gate/amenity area.

Where are the mailboxes located?

The mailboxes for your apartment home are located in the front entrance of the community on the left right past the front desk.

Gables Dupont Circle

Do you have resident activities or events?

Gables DuPont Circle has many fun events and activities that promote a sense of community and allow opportunity for you to meet other residents. Keep up to date on all of our community gatherings in our newsletter and through e-blasts. You can expect to see events such as: brunch, ice cream socials, and holiday themed parties.

Where is the best place for me to park?

You may park in any available space in the resident parking garage, provided you pay for parking and receive a pass. Guest parking is available through the front desk at $10/night. As a reminder, handicap parking is patrolled by local law enforcement and is subject to maximum parking violation penalty.

Conveniences

How do I pay rent online?

We have made paying your rent easy by setting you up with your personal online account Rent Café. You will go to www.gables.com and click on the Resident Login in the upper right-hand corner. Select the link to set up your Rent Café account. This is a great way to stay connected to your management team from anywhere in the world.

How do I reserve the freight elevator?

You can contact the leasing office at 202.986.3600 and our team will walk you through the reservation process. The freight elevator is available Mon – Sun, 8:00 am – 8:00 pm for moving. There is limited elevator time allocated for moving and a reservation is necessary to ensure that each resident has ample time to move.

How do I get a hold of the concierge? What can he/she help me with?

For help with all the community has to offer and local conveniences, you may reach our concierge at 202.986.2600. The concierge can offer assistance with things like: elevator reservations, packages, service requests, key releases etc.

Gables Dupont Circle

Guests

Where can my guests park?

Your guest may park in any available space in the resident parking areas. Your guest will need to retrieve a visitor parking pass at the front desk for a $10 fee. As a reminder to tell your guests that handicap parking is patrolled by local law enforcement and is subject to maximum parking violation penalty.

Where do my movers park?

In the interest of safety for proper clearance for other residents and emergency vehicles, your movers may park along the street with emergency no parking signs.

How does my guest access the garage?

Visitors can stop by the front desk to get access to the parking garage.

Where does the delivery person come in or do I have to meet them?

Delivery people will need to use the guest call box to enter the gate to get to your apartment. In the event you are not home at the time of a delivery, the office can sign for a package.

How many guests can I have with me at the amenities?

We love it when you share your community with your friends and family. Two guests are welcome to join you in all of the amenity areas.

How do I let friends in the building?

Your guests will contact you via the call box at the entry vestibule. You will receive a call on the phone line that you provide upon move-in when your guest dials you from the call box. If the caller is someone you wish to permit entry, press “9” on your phone’s keypad and the door will open.

Maintenance

How do I submit service requests?

We want placing a service request for work needed in your apartment home easy. You may contact the leasing office via phone at 202.986.3600, via email at dupontcircle@gables.com, in person, or through Rent Café to place your service request.

If you have not already signed up for Gables Gateway, you can go to www.gables.com and click on the Resident Login in the upper right-hand corner. Select the link to set up your Rent Café account.

What

do I do if I have a Maintenance emergency

after hours?

For those times that you may have an emergency after office hours, you may contact the leasing office at 202.986.3600 for maintenance assistance. The answering service will dispatch your service emergency to the on call service technician. You should receive a call from the technician within the hour.

What is considered a maintenance emergency?

Emergency maintenance problems that will be dispatched to the on-call service technician include:

1. No electricity throughout the apartment

2. No water.

3. No air conditioning on a day of extreme heat (80+ degrees).

4. Water entering the apartment.

5. Possibility of fire.

6. Impeded plumbing in an apartment with only one bathroom.

7. No heat.

8. Non-functioning or malfunctioning smoke detector.

9. Gas leak (also call the gas company).

10. Running water that cannot be shut off.

11. Malfunctioning door or window locks.

Furry Friends

Do you have a dog park?

We are pet friendly! There is a dog park located at 17th and S Street NW.

Local Neighborhood

Where is the nearest post office?

Located 0.6 miles from the community, at the intersection of New Hampshire Ave. and M St. on the left side of the street. Below is the address and phone number for your reference.

US Post Office

2001 M Street NW

Washington, DC 20036

202.523.2411

Gables Dupont Circle

Where is the nearest grocery store?

Located 0.4 miles from the community, at the intersection of P St. and 14th St. Below is the address and phone number for your reference.

Whole Foods Market 1440 P Street NW

Washington, DC 20005

202.332.4200

Located 0.4 miles from the community, at the intersection of 17th St. and Corcoran St. Below is the address and phone number for your reference.

Safeway 1701 Corcoran Street

Washington, DC 20009

202.667.6825

What is the nearest Metro/Train?

DuPont Circle Metro Station (www.wmata.com)

Located 0.3 miles from the community, right off of DuPont Circle. Below is the address for your reference

1525 20th St. NW

Washington, DC 20036

Where is the nearest bus stop? L1, 2, and 4 (www.wmata.com)

Located 0.1 miles from the community. Below is the address for your reference.

18th and P St. NW

Washington, DC 20036

What bus route are we on?

Closest stop is at 18th and P Street.

Located 0.1 miles from the community, at the intersection of 18th. and P Street.

Where are schools for this area located?

DC Public Schools

Elementary School:

Located 0.6 miles from the community, at the intersection of 17th St. and R St. Below is the address and phone number for your reference.

Gables Dupont Circle

Ross Elementary School

1730 R Street NW

Washington, DC 20007

202.673.7200

Middle School:

Located 0.8 miles from the community, at the intersection of N St. and 14th St. Below is the address and phone number for your reference.

Francis-Stevens Educations Campus

2425 N Street NW

Washington, DC 20037

202.724.4841

High School:

Located 1.9 miles from the community, at the intersection of Euclid St. and Georgia Ave. Below is the address and phone number for your reference.

Banneker High School

800 Euclid Street NW

Washington, DC 20001

202.671.6320

Where is the nearest biking or walking trail?

Rock Creek Park

Located 2.8 miles from the community, at the intersection of Connecticut Ave and Beach Dr. Below is the address and phone number for your reference.

Rock Creek Park

3545 Williamsburg Lane

Washington, DC 20008

202.896.6070

Where is the nearest laundry facility?

Washers and Dryers are included in all of our apartment homes, however if you are in need of a laundry facility, this one is nearby:

Le Valet Cleaners

2311 M St. NW

Washington, DC 20037

202.466.7122

Gables Dupont

Also available right here at the community is a dry cleaning pick up service. You can bring your dry cleaning to the office/concierge desk 24 hours a day any day of the week.

Where is the nearest mall?

Located 1.5 miles from the community, at the intersection of M St. and Wisconsin Ave. Below is the address and phone number for your reference.

The Shops at Georgetown Park

3222 M Street NW

Washington, DC 20007

202.298.5577

Filene’s Basement

1333 Connecticut Ave NW

Washington, DC 20036

202.872.8430

Mazza Gallerie

5300 Wisconsin Ave NW

Washington, DC 20015

202.966.6114

Where is the nearest restaurant?

Sushi Taro

1503 17th St. NW

Washington, DC

202.462.8999

Café Luna

1633 P St. NW

Washington, DC

202.387.4005

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How to Set Up AutoPay on Rent Cafe

We’re excited to announce that we ’ re now able to offer autopay set-up for your monthly rent. We look forward to better serving you and hope this payment option will be a beneficial and convenient service for you.

1.) LOG INTO RENT CAFE

Log into your rent cafe similar to how you would to pay your rent.

2.) SELECT AUTOPAY SET UP

When you log in you will arrive at your home page. Select the Auto-pay Set Up tab.

3.) ENTER PAYMENT, START, AND END DATE

Select the Payment Account for your auto-pay. Then enter the date you would like the auto-pay to start and end.

4.) ENTER PAY DATE, PERCENTAGE AND MAX PAY

Select the day the payment will draft for payment. Then enter 100% in the Percentage. Next, enter in the Max Pay Amount. This amount will be the max that will pull from your bank. Keep in mind the average monthly charge will only show your rent and NOT water. It is recommended to do a max pay more than what you pay on average for rent and water The auto-pay will only draft what is due if your max pay is higher than what is owed

5.) HOW TO KNOW WHAT TO ENTER FOR MAX PAY

Unsure of what to enter for the Max Pay? Select Recent Activity to view your previous payments. If your average payment is $2000 then it is recommend to do the max pay as $2300 for good measure. Please note if the max pay is set up for less than what is owed the auto-pay will not be able to draft from the bank. For example, if your max pay is set at $2000, but you owe $2030 the auto-pay will not draft from the bank.

Should you have any questions do not hesitate to reach out to the Leasing Office.

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At Gables, we understand that your pets are members of your family. We value how important they are to you and we strive to make your pets feel right at home. That's why we've developed the Paws to Care™ program to celebrate your pet!

As a Gables resident, you can “Paws to Care” for your precious pets for a reduced rate. Gables has partnered with Nationwide to o er our residents exclusive access to discounted pet protection. This is just one of the many perks for our Gables pets! Visit the website below to register!

benefits.petinsurance.com/gables-residents

Gables supports the charity Guardian Angels Medical Service Dogs, Inc. This organization trains and donates medical service dogs to deserving Veterans and others in need. Learn more about this impactful nonprofit at medicalservicedogs.org, or donate today at gables.com/give Learn more about the benefits of Paws to Care™ at gables.com/pawstocare

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