Luxury living in the heart of Uptown Dallas Features vintage designs with modern finishes
G a b l e s R e s i d e n t i a l
p r o p e r t y f e a t u r e s
L i m i t e d A c c e s s w i t h 2 4 - H o u r
C o n c i e r g e S e r v i c e
S t u d i o - T H F l o o r p l a n s A b o v e W h o l e F o o d s M a r k e t
G r e e n C e r t i f i e d B a r k P a r k w i t h D o g
G r o o m i n g S t a t i o n M o v i e L o u n g e a n d B i l l i a r d s A r e a
I n f i n i t y P o o l w i t h C a b a n a s , O u t d o o r T V s , a n d F i r e p i t s
A p a r t m e n t f e a t u r e s |
E x p o s e d B r i c k W a l l s
B l u e t o o t h S p e a k e r S y s t e m s
H i c k o r y W o o d F l o o r i n g
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W a s h e r / D r y e r s
S o a k i n g T u b s
P r i v a t e P a t i o s , B a l c o n i e s , a n d F i r e p i t s
G a b l e s M c K i n n e y A v e
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Never pay a late fee again….
Please take note of our friendly tips and reminders to avoid late fees throughout your residency with us!
Timing
• Rent is due on the 1st of each month
• late fees are automatically applied on the 4th of each month
• Gables offers a 2-day grace period on the 2nd and 3rd of each month
• Late Fees equal to10% of one month’s rent.
Rent payment options
• ACH, Debit Card, Credit Card
• Personal Checks, Money Orders, Cashier’s Checks, & WIPS
• Auto-pay is available for ACH, debit card, and credit card
• ACH payments are free! Debit and Credit card transactions will have a service fee applied upon processing.
Tips to stay late fee free:
Pay online through our resident portal. Available online at www.gables.com/residents">www.gables.com/residents or via our Gables Resident Mobile App.
• We do not accept payments onsite. For physical payments, please mail to our PO BOX listed on your YES Energy Statement.
• If paying by mail, please allow 7-10 business days prior to the due date. If payment is received after the 3rd, late fees will apply. *Business days are Monday Friday.
• All payments must be paid in full.
• All payments must be paid no later than 10:59pm CT time on the 3rd.
• When you renew your lease, be sure to review your payment account settings and auto pay settings.
• Autopay will not draft unless 100% of the rent is accounted for in autopay.
• If you entered a “Max Pay Amount” for auto pay, be sure the maximum amount covers the full rent and other fees, or autopay will not draft from your bank. We recommend a max pay of $500 more than your monthly payment average. You can also leave this option blank.
• If you entered an “End Date” for auto pay, be sure that it is not prior to your lease expiration. You can leave this option blank.
•
Single Resident Auto Pay Accounts
If you are the only resident on the account or would like for the entire monthly balance to be paid by a single resident, the percentage should be 100%.E
Split Payment Auto Pay for Roommates DI R ECT IONS ON HOW TO GT YOUR AUTO PAAY!
You can each set up separate auto pay accounts and split the payment. In this case, the payment will only be processed if the combined percentage of all payments is equal to100%. Auto pay will not draft payments unless all individuals opt in.
How to Set Up AutoPay on Rent Cafe
We’re excited to announce that we ’ re now able to offer autopay set-up for your monthly rent. We look forward to better serving you and hope this payment option will be a beneficial and convenient service for you.
1.) LOG INTO RENT CAFE
Log into your rent cafe similar to how you would to pay your rent.
2.) SELECT AUTOPAY SET UP
When you log in you will arrive at your home page. Select the Auto-pay Set Up tab.
3.) ENTER PAYMENT, START, AND END DATE
Select the Payment Account for your auto-pay. Then enter the date you would like the auto-pay to start and end.
4.) ENTER PAY DATE, PERCENTAGE AND MAX PAY
Select the day the payment will draft for payment. Then enter 100% in the Percentage. Next, enter in the Max Pay Amount. This amount will be the max that will pull from your bank. Keep in mind the average monthly charge will only show your rent and NOT water. It is recommended to do a max pay more than what you pay on average for rent and water The auto-pay will only draft what is due if your max pay is higher than what is owed
5.) HOW TO KNOW WHAT TO ENTER FOR MAX PAY
Unsure of what to enter for the Max Pay? Select Recent Activity to view your previous payments. If your average payment is $2000 then it is recommend to do the max pay as $2300 for good measure. Please note if the max pay is set up for less than what is owed the auto-pay will not be able to draft from the bank. For example, if your max pay is set at $2000, but you owe $2030 the auto-pay will not draft from the bank.
Should you have any questions do not hesitate to reach out to the Leasing Office.
Dear Resident(s),
We hope this letter finds you well. We wanted to address the question about light bulbs as we have recently received some inquiries from our residents. In the past, we have occasionally provided light bulbs and smoke detector batteries at no cost, but we will no longer be able to do so. As with any rental community or rental home, it is sometimes confusing to understand the responsibilities of the renter and those of your management company. Our intention is for this letter to help simplify the process and clear up any misunderstandings:
-As our valued resident, it is your responsibility to provide consumable products, including replacement light bulbs and smoke detector batteries within your apartment home.
-As your management company, we will continue to strive to exceed your expectations when it comes to any service necessary relative to the overall building structure or any appliances within your apartment home.
In order to help facilitate this process, please find an attached list of light bulbs that are used in your apartment home attached for your convenience. This is a good reference to use when you are out shopping if you wish to purchase light bulb replacements from a retail store.
You may also order them from us at our cost and we will just add them to your account, which you can simply include with your following month’s rent. (Our Service Team will not bill or accept payment.)
We realize that most residents will not have access to a ladder, so we are happy to assist by installing the light bulbs or smoke detector batteries for you with no labor costs in either case.
Please submit a Service Request via email, Gables Gateway, or by calling the office and we will add it to our schedule.
We hope this helps simplify the process moving forward. Thank you in advance for your understanding.
Sincerely,
Gables McKinney Ave
Light Bulbs Replacement cost:
Remotes & Salto Fob Replacement Cost:
Town Home Garage Remote: $100
Tower Garage and Townhome Gate: $75
Salto Fob: $50
Mail Key: $25
Town Home Front Door Key: $25
Parking Sticker: $25
Preparing for Severe Winter Weather
Winter weather is fast approaching — or has already arrived — in many parts of the country. With it comes winter storms like blizzards, snow squalls and ice storms. Storms can last several hours or a few days, leading to power and heat loss. They can also vary in strength and severity, depending on where in the U.S. you’re located.
Keep Your Belongings and Your Home Safe
Sources:
Heating
• Never use an oven to heat your home
• Keep anything that can burn at least three feet from any heat source like fireplaces, wood stoves, radiators, space heaters or candles
• Turn space heaters off when you leave a room or go to bed
• Have your furnace, heating system and chimney serviced each year by a qualified professional
Electrical
• Plug only one heat-producing appliance (e.g., space heater) into an electrical outlet at a time
• Plug in electronics that use the appropriate voltage for your power strip
• Never use an extension cord with a heat-producing appliance
• Check your electronics cords regularly
Supplies
• Stockpile nonperishable food and water to last for several days before winter season and account for everyone in your home including pets
• Have cash on hand as an emergency fund in case power lines are down or roads are unsafe
Vehicles
• F ill your gas tank regularly during peak storm seasons to avoid a gas shortage, or if you’re unable to get to a gas station safely
Resident Quick Claims Guide
Learn how to file a claim without any complications.
How do I file a claim?
If you’re a Renters Insurance policyholder, one thing that will help you before you need to file a claim is to take photos or videos of your home and your belongings to document what you own. If there’s damage or something is stolen, these photos and videos may help you if you file a claim.
And be sure to:
Always contact the appropriate authorities before filing a claim
Notify the property management team
Use this guide based on whether there’s damage to your home or your belongings
Something happen to your home or a neighbor’s?
If you need to file a liability claim because of damage you caused from fire, smoke, water* or an explosion:
Call us at 1-800-358-0600 with your policy number ready to start your claim
Get a fire or incident report from the appropriate authorities if needed
Share receipts or documentation of any additional living expenses if your home isn’t safe to stay at
If we need to do an inspection, we’ll work with you to find the best time and method, which may be a video walk-through on your phone. From there, your claims adjuster will contact you and keep you updated with any next steps.
Something happen to your personal belongings?
With Renters Insurance, we’ll help you get things back to normal if your belongings are damaged in case of:
Exclusions may apply.
You’ll need to:
File a claims form by visiting MyAssurantPolicy.com or calling 1-800-358-0600
Create a list of belongings that were damaged or stolen
Show proof that you own the belongings that were damaged or stolen (like receipts, pictures, videos or credit card statements)
Attach a fire, incident or theft report from the appropriate authorities (fire department, police, technicians in cases of power surges, etc.)
From there, we’ll help cover the cost of your damaged belongings by giving you money for what your things are currently worth. As you replace your belongings, send us the receipts so we can cover the difference.
Please have your policy number ready.
The best coverage for the best humans (that’s you). Get coverage designed just for you and your home with Assurant. Our two options, Renters Insurance and Liability Only, make it easy to meet your property management company’s requirement.
For a fast and free quote in 2 minutes or less, visit AssurantRenters.com
Describe your style.
I have excellent taste and belongings I love That sounds like a good idea, actually.
I’m a minimalist. I keep things simple
Great. Now describe your ideal policy.
I want something that protects me, my belongings and maybe a roommate. Would you like to customize your policy to fit your lifestyle?
In all states, unless otherwise noted, Renters Insurance and Residents Liability Insurance are underwritten by American Bankers Insurance Company of Florida with its home office in Miami, Florida In Minnesota, the underwriter is American Security Insurance Company. In Georgia, Residents Liability is underwritten by Voyager Indemnity Insurance Company These companies operate under the trade name Assurant Renters Insurance is right for you!
I’m just looking to meet my landlord’s requirements
Liability Only is right for you! No, thanks.
Roommates
Meets everyone on your lease’s liability insurance requirement*
Belongings
Protection for your belongings and one roommate’s (just write their name down) Replacement Cost
Click here Click here to learn more about our Sustainability efforts and to learn more about our Sustainability efforts and practices. practices.
Dear Resident,
Gables Residential is proud to offer our residents a smoke-free environment. Smoking anywhere inside your apartment home or in and around any of the buildings throughout the apartment community is prohibited. Smoking refers to any use or possession of a cigar, cigarette, or any type of pipe containing any product that is burning, lighted, or ignited, regardless of whether the person using or possessing the product is inhaling or exhaling the smoke from such product.
The definition of smoking in paragraph 6 of the “No Smoking Lease Addendum”, which is part of your lease contract, is intended to include the use of all “Electronic Smoking Devices”. An Electronic Smoking Device is an electronic device that can be used to deliver an inhaled dose of nicotine, or other substance. Electronic Smoking Device includes an electronic cigarette, an electronic cigar, an electronic cigarillo, any type of electronic pipe or any other product name or descriptor that applies.
We thank you in advance for your continued cooperation. At Gables, we take pride in being able to offer you a smoke-free environment demonstrating our commitment to “Taking Care of the Way People Live”.
Sincerely,
Gables McKinney Ave
Audio System
Initial Setup
• Load the Hi Fly App on your iOS or Android device, then open the App.
• Make sure you are on your own Wi-Fi network. All wiring connections have already been made.
• Follow the onscreen guide to set up your audio network. Tap the “Add Device” button in the App.
• Where prompted, type in the password of your Wi-Fi network and press “next.”
• Press the WPS button on the side of the square Dayton Audio Wi-Fi adapter (located inside the structured can where your router is, in a closet), and press “next” on the Hi Fly App to sync it to your router. The Hi Fly App will search for your device and automatically add it to the network. You can now select the device name (such as Living Room) or set a custom name.
• You’re all set to play music. The App can play all music on your device, as well as TuneIn Radio, iHeart Radio, Pandora (login required), and Spotify (it will take you to the Spotify app).
• Volume is ramped up/down by your paired device.
• You can take phone calls or close the Hi Fly App without any disruption to your music stream.
• Other devices on your network can join in as well, they just need to load.
Your Router ID:________________________ Password:____________________________
Top quality cleaning, affordable prices
Book in under 3 minutes
Choose your day & time
Background-checked Cleaning Pros
Trusted & partnered with your property
Parcel Pending Package Room /
Safe, secure and convenient package pick-up.
Our property wants to help keep all your packages safe. That’s why we’ve partnered with Parcel Pending to provide you with a secure, easy-to-use package room.
As a Parcel Pending customer, you will enjoy all the benefits and features of our secure package system, including:
• On-demand package accessibility
• Total package security
• 24/7/365 customer support
Here’s how it works:
You will receive an email with a link to register for Parcel Pending. Click the link to register and complete your profile.
Accept the terms and conditions to complete your registration.
• Email, text, and/or app notification
• Contact-free package retrieval
• No 3rd party delivery scheduling
After registering, you will be instantly notified by email, text, and/or app notification when you receive a package.
Questions about registering? 1 2 3 4
Contact Parcel Pending Support at 855.316.4756 or email us at help@parcelpending.com
To receive your package, enter the access code provided in your notification on the package room kiosk’s touchscreen.
We are excited to announce that our package management partner, Parcel Pending by Quadient, has launched a dedicated resident support website to help you get the support you need when you need it.
If you are unable to find an answer to your question on the resident site and you need support with an urgent matter, please call the Parcel Pending customer support team at (855) 316-4756 or email help@parcelpending.com.
At Gables, we understand that your pets are members of your family. We value how important they are to you and we strive to make your pets feel right at home. That's why we've developed the Paws to Care™ program to celebrate your pet!
As a Gables resident, you can “Paws to Care” for your precious pets for a reduced rate. Gables has partnered with Nationwide to o er our residents exclusive access to discounted pet protection. This is just one of the many perks for our Gables pets! Visit the website below to register!
benefits.petinsurance.com/gables-residents
Gables supports the charity Guardian Angels Medical Service Dogs, Inc. This organization trains and donates medical service dogs to deserving Veterans and others in need. Learn more about this impactful nonprofit at medicalservicedogs.org, or donate today at gables.com/give Learn more about the benefits of Paws to Care™ at gables.com/pawstocare
WELCOME GABLES RESIDENT:
Take $$$ with you when you leave Gables to purchase a home!
Welcome to the American Dream Plan
Did you know? As a Gables resident, you can take $$$ with you when you leave to purchase a home. Here’s how it works:
The American Dream Plan pays 1.5% of the purchase price of your home toward the closing costs
✦The program applies to purchases of new homes, resale homes, condominiums and townhouses.
✦Must use the participating lender and registered real estate agent:
✦Lender: Synergy Mortgage, LLC
✦Real Estate Agent: Contact Shannon for a REALTOR® partner in your city.
The program is available in Austin, Dallas, Fort Worth, Houston and all surrounding cities.
The American Dream Plan has helped Gables residents become homeowners for more than 17 years while giving them real dollars toward the costs involved in securing a home loan.
Listen and value your needs while ALWAYS considering your best interests Make the home-buying process a happy and fun experience
Know your city’s housing market like the back of their hand
Gables McKinney
Community Information and Amenities
When are the nearest fitness classes held and where?
Gold’s Gym is across the street at 2425 McKinney Ave. LA Fitness is 1.3 miles from the community at 2690 N Haskell, Dallas, TX 75204.
What are the hours of the amenities?
• 24 hours for fitness center, rooftop dog park and media lounge
• Clubroom, kitchen, conference room, and pool are open from 8:00 am until 10:00 pm daily.
Where do I dispose of my trash?
Tower residents may dispose of trash and/or recycling in designated trash rooms, located behind the freight elevator (levels 2 through 8). Townhome residents have their trash pickup on Tuesday, Thursday and Sunday evenings around 7 pm. To utilize this service, trash needs to be taken in trash bags to the designated waste bins adjacent to your private garage.
What do I do with my move in boxes?
It is helpful if everyone breaks down all boxes and disposes of them in the trash compactor room. Please contact the Concierge Desk to arrange a time to access.
How does my key fob work?
When entering or exiting through the drive-up garage gate, push the button on your black remote to enter or exit. For all other areas, including your apartment home, simply swipe the red fob over the black boxes mounted near the doorways to gain entry.
Where are the mail boxes located?
The mail boxes are located on B1, the first level of the resident parking garage.
Do you have resident activities or events?
Gables McKinney Ave has many fun events and activities that promote a sense of community and allow an opportunity for you to meet other residents. You can keep up to date on all of our community gatherings through our e-newsletter and Facebook page. Expect to see events such as resident appreciation day, weekend brunch, breakfast on the go, holiday parties, and a variety of other events. events such as: Pool Opening BBQ, Children’s Movie Night and Holiday events.
Gables McKinney
Can I have a party at the pool?
Our relaxing pool area is available for all residents and their guest to enjoy during pool hours. To ensure enjoyment for all residents at the pool, we regretfully do not permit private pool parties. However, you may reserve a cabana, allowing a maximum of 6 guests on Saturdays and Sundays only between Memorial Day and Labor Day. The fee to reserve a cabana is $250 ($350 on holiday weekends), and includes a mini-fridge.
Where is the best place for me to park?
You may park in any open, non-labeled parking space in the resident parking garage. Reserved spots are available for monthly rent through the leasing office. As a reminder, handicap parking is patrolled by local law enforcement and is subject to maximum parking violation penalty.
Conveniences
How do I pay rent online?
Please use Rent Café to pay rent online. You will go to www.gables.com and click on the Resident Login in the upper right-hand corner. Select the link to set up your Rent Café account. This is a great way to stay connected to your management team from anywhere in the world. Additional services available on Rent Café include placing a service request for repairs needed in your apartment home.
Where can I access WI-FI in the building?
All amenity areas are equipped with Wi-Fi. This amenity is complimentary and part of your community benefits.
Guests
Where can my guests park?
Guests may park in the resident garage on level B3 only. Please contact the concierge in advance of your guest’s arrival to approve a guest pass for your guest to place in their vehicle. Your guest will need to stop at the concierge desk to get the pass upon arrival. Your guest can call you from the callbox at the gate and you press “9” on your phone to grant them access to the garage. Guests may be towed without the guest pass visible or if they are parked in an unapproved part of the garage.
Gables McKinney Ave
Where do my movers park?
In the interest and safety for proper clearance for other residents and emergency vehicles, your movers must schedule a time slot to park in our loading dock, located in the alley between the main building and the townhomes. The freight elevator needs to be reserved as well in advance. We allow 3 hour windows for alley access/exclusive freight elevator use.
Where does the delivery person come in or do I have to meet them?
Delivery people may visit the Concierge front desk. You will need to authorize any deliveries by contacting the Concierge at 214-855-7859. In the event you are not home at the time of a delivery, the office can sign for a package. Most packages will be delivered to the Parcel Pending storage lockers near the mail room on level B1 in the resident garage. Concierge will accept overflow and large packages. You may pick up packages 24/7.
How many guests can I have with me at the amenities?
We love it when you share your community with your friends and family. Two guests per apartment are welcome to join you in all of the amenity areas.
How do I let friends in the gate?
Your guests will contact you via the call box at the gate. You will receive a call on the phone line that you provide upon move-in when your guest dials you from the gate phone pad. If the caller is someone you wish to permit entry, press “9” on your phone’s keypad and the gate will open.
Maintenance
How
do I submit service requests?
Please place service requests through your Rent Café online account. You may also contact the leasing office via phone at (214) 880-9006, via email at McKinneyAveConcierge@gables.com, or in person.
If you have not already signed up for Rent Café, you can go to www.gables.com and click on the Resident Login in the upper right-hand corner. Select the link to set up your Rent Café account. This is a great way to stay connected to your management team from anywhere in the world. Additional services available on Rent Café include paying your rent on line.
What do I do if I have a Maintenance emergency after hours?
For those times that you have a maintenance emergency after office hours, you may call 214-880-9006 for assistance and speak to our 24/7 concierge. The concierge will dispatch the on call service technician.
What is considered a maintenance emergency?
Emergency maintenance problems that will be dispatched to the on-call service technician include:
1. No electricity throughout the apartment
2. No water.
3. No air conditioning on a day of extreme heat (80+ degrees).
4. Water entering the apartment.
5. Possibility of fire.
6. Impeded plumbing in an apartment with only one bathroom.
7. No heat.
8. Non-functioning or malfunctioning smoke detector.
9. Gas leak (also call the gas company).
10. Running water that cannot be shut off.
11. Malfunctioning door or window locks.
Furry Friends
Where is the best place to walk my pet?
The green areas around the property are appropriate to walk your pets. Please help us to maintain a clean and pleasant community by always picking up after your pets. There are many doggie stations surrounding the community. The rooftop dog park also has multiple receptacles available.
Do I have to have my dog on a leash?
For the safety of your dog and all residents/dogs in the community, all dogs are required to be on a leash when in any common area. The enclosed rooftop dog park is available for off-leash fun! Please note that in the rest of the rooftop area, dogs must be leashed.
Gables McKinney
Local Neighborhood
Where is the nearest post office?
Downtown Dallas Post Office- .5 miles from our community
400 North Ervay Street Dallas, Texas 75201
Oak Lawn Avenue Post Office- 1.6 miles from our community
2825 Oak Lawn Avenue Dallas, Texas 75219
Where is the nearest grocery store?
Whole Foods Market is on the ground floor in our building!
Kroger - 1.6 miles from our community
4241 Capitol Ave Dallas, TX 75204
Where is the M-Line trolley stop?
Located just outside of leasing office, at the intersection of Fairmount and McKinney!
What is the nearest Metro/Train?
1.2 miles from our community:
CityPlace/Uptown Station
2711 N Haskell Ave
Dallas TX 75204
214-979-1111
Customer Information Center (Routes, Schedules and Trip Planning Assistance)
Hours of Operation:
Monday through Friday: 6 a.m. to 8 p.m
Saturday and Sunday: 8 a.m. to 5 p.m.
Holiday Hours of Operation: 8 a.m. to 5 p.m.
Customer Information Center is closed on Thanksgiving Day and Christmas Day
Gables McKinney
Where are schools for this area located?
Dallas Public Schools
Elementary School:
Sam Houston Elementary 2827 Throckmorton
Dallas, TX 75219
Middle School:
High School:
Rusk Middle School
2929 Inwood Rd Dallas, TX 75235
North Dallas High School
3120 N Haskell Dr. Dallas, TX 75204
Where is the nearest biking or walking trail?
Katy Trail
From our community, head NW on Routh Street and follow the street down to where it stops at the Katy Trail, about .5 miles away.
Where is the dry cleaning facility?
Please visit the concierge desk for dry cleaning information. They can arrange drop off and pick up here on the community!
Where is the nearest mall and movie theater?
NorthPark Center is one of the premier indoor malls in the country with a large AMC movie theater attached! It is off the US-75N highway about 6.2 miles north of the community. The address is 8687 N Central Expressway, Dallas, TX 75225.
Where is the nearest golf course?
6.2 miles from the community:
Stevens Park Golf Course
1005 N Montclair Ave
Dallas, TX 75208
Where is the nearest dog park?
.9 miles away from the community in the West Village section of Uptown:
