Homes
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Community Information and Amenities
What are the hours of the amenities?
• The Fitness Center: 5:00 am until 11:00 pm
• The Swimming Pool: Dawn until Dusk
• The property Club Lounge is open from 8:00 am until 10:00 pm
What time does the pool close?
The pool closes at dusk.
How do I reserve the club room?
Please call the leasing office for availability.
Where is the trash chute?
The community has two chutes conveniently located on every floor beginning on the terrace up to the 7th floor. On the 8th floor we have one located to the left of the freight elevator.
Where are the recycling centers?
The recycling centers are located on the lower Terrace level. We have a recycling bin for cardboard boxes located to the right of the freight elevator. We also have several bins for paper & plastic located next to the mail house.
What do I do with my move in boxes?
We have a large green recycle bin located to the left of the maintenance shop near the freight elevator.
How does my fob/remote work?
The bottom button opens the gate closest to the leasing office, and the top button opens the resident only entrance on Monroe Drive. Wave the remote/fob in front of the devices throughout community to access the amenities and the elevators.
Where are the mail boxes located?
The mailboxes are located on the lower Terrace level near the visitor parking.
Do you have resident activities or events?
Yes, we have resident activities &/or events monthly.
Can I have a party at the pool?
Unfortunately, you may not. The pool must remain open to all of our residents during open hours. You may however invite 2 guests to join you!
Do I have to park on the floor I live on?
Yes, please do.
Where do I park?
Please always park on the floor that you live on.
Do you have a biking or walking trail close?
There is a biking and walking trail located at Piedmont Park less than 2 miles as you travel south on Monroe Drive. There is also the Atlanta Beltline Access on Montgomery Ferry Road.
Where is the nearest laundry facility?
There is a Washer/Dryer included in every apartment. However, if you need a facility there is a laundry facility located in Ansley Mall on Monroe Drive.
Conveniences
How do I pay rent online?
Please call the leasing office and request to be set up on Rent Café
How do I reserve the loading dock?
Although freight elevator reservations are not available, residents are able to reserve the loading dock located next to the elevator. This is where your moving truck would be parked.
Where can I access WIFI in the building?
WIFI is available in the Business Center, Conference Room, Club Lounge and the Pool.
Do you have a courtesy officer onsite and how do I get a hold of them?
Yes, we have 2 courtesy officers located in the community. You can reach them after hours by calling the office at 404-532-1925. The answering service will contact them for you.
Gables Midtown
Guests
Where can my guest park?
Please be advised, we use we use the Parkeaz system, which allows guest to register with resident's account. There are 72 hours given to residents each week, and the cost for additional hours range from $4$10. Any guests found parked in a location other than the designated visitor area will be subject to towing and/or immobilization.
Where do my movers park?
After reserving the freight elevator, please ask your movers to park on the lower Terrace level to the far left of leasing office, in the space provided.
How does my guest access the garage?
Your visitors can access the parking garage by driving into the lower terrace level. Please ask your visitors to park in the visitor parking. They can use the call box closest to the leasing office elevator, and look for your last name and first initial on the call box. They may also drive up one level to the entrance side of the access gate and use the call box to the far right. You may “buzz” your guests in my pressing 9 on your phone. If you have an iPhone, you might need to press 9 more than once.
Where does the delivery person come in or do I have to meet them?
Residents are able to use the Parcel Pending locker system to access delivered packages. Larger packages and furniture delivery should be coordinated with the couriers.
How many guests can I have with me at the amenities?
You may have 2 guests per apartment.
How many guests can I have at the pool?
You may have 2 guests per apartment.
How
do
I let friends in the gate?
Your friends will need to look for your last name and first initial in the call box. Press 9 on your phone for access. If you have an iPhone, you will need to press 9 several times.
Maintenance
How do I submit work orders?
You may submit online through phone, email or Rent Café
How do I call Maintenance after hours?
Call the office line at 404-532-1925 and it will ring to our after-hours service center.
What is considered a maintenance emergency?
Maintenance problems considered an emergency include the following:
1. No electricity throughout the apartment.
2. No water.
3. No air conditioning on a day of extreme heat (80+ degrees).
4. Water entering the apartment.
5. Possibility of fire.
6. Impeded plumbing in an apartment with only one bathroom.
7. No heat.
8. Non-functioning or malfunctioning smoke detector.
9. Gas leak (also call the gas company).
10. Running water that cannot be shut off.
11. Malfunctioning door or window locks.
Furry Friends
Where is the best place to walk my pet?
You may walk your pet on each side of the community, or down Monroe. Please do not walk your pet on the Red Cross property at any time.
Do you host Yappy Hours?
Yes. Please see monthly calendars for specific dates and times.
Do I have to have my dog on a leash?
Yes, it is required by law.
Where are the doggie waste stations located?
Doggie waste stations are located throughout community including bottom of stairwells.
Local Neighborhood
Where is the closest post office?
780 Morosgo Drive
Atlanta, GA 30324
404-816-7474
Where is the closest grocery store?
The closest grocery stores are located in Ansley Mall:
Kroger & Publix 1544 Piedmont Ave NE
Atlanta, GA 30324
What bus route are we on?
Marta on Monroe Drive Route 27
What is the closest Metro/Train or Bus station?
Lindbergh Train Station www.itsmart.com 2424 Piedmont Road
Where are schools for this area located?
Elementary - Morningside
1053 East Rock Springs Road
Atlanta, GA
404-803-8950
Middle - David T. Howard
551 John Wesley Dobbs Ave NE
Atlanta, GA
404-802-3200
High School - Midtown High School
929 Charles Allen Drive
Atlanta, GA
404-802-3001
Where is the closest mall?
Lenox Mall
3393 Peachtree Road NE
Atlanta GA 30326
(404) 233-7575
The best coverage for the best humans (that’s you). Get coverage designed just for you and your home with Assurant. Our two options, Renters Insurance and Liability Only, make it easy to meet your property management company’s requirement.
For a fast and free quote in 2 minutes or less, visit AssurantRenters.com
Describe your style.
I have excellent taste and belongings I love That sounds like a good idea, actually.
I’m a minimalist. I keep things simple
Great. Now describe your ideal policy.
I want something that protects me, my belongings and maybe a roommate. Would you like to customize your policy to fit your lifestyle?
In all states, unless otherwise noted, Renters Insurance and Residents Liability Insurance are underwritten by American Bankers Insurance Company of Florida with its home office in Miami, Florida In Minnesota, the underwriter is American Security Insurance Company. In Georgia, Residents Liability is underwritten by Voyager Indemnity Insurance Company These companies operate under the trade name Assurant Renters Insurance is right for you!
I’m just looking to meet my landlord’s requirements
Liability Only is right for you! No, thanks.
Roommates
Meets everyone on your lease’s liability insurance requirement*
Belongings
Protection for your belongings and one roommate’s (just write their name down) Replacement Cost
Money for the actual cost to replace your things
Water Damage Liability
Pays for accidental water damage** to your home
See how you can make your
Preparing for Severe Winter Weather
Winter weather is fast approaching — or has already arrived — in many parts of the country. With it comes winter storms like blizzards, snow squalls and ice storms. Storms can last several hours or a few days, leading to power and heat loss. They can also vary in strength and severity, depending on where in the U.S. you’re located.
Keep Your Belongings and Your Home Safe
Sources:
Heating
• Never use an oven to heat your home
• Keep anything that can burn at least three feet from any heat source like fireplaces, wood stoves, radiators, space heaters or candles
• Turn space heaters off when you leave a room or go to bed
• Have your furnace, heating system and chimney serviced each year by a qualified professional
Electrical
• Plug only one heat-producing appliance (e.g., space heater) into an electrical outlet at a time
• Plug in electronics that use the appropriate voltage for your power strip
• Never use an extension cord with a heat-producing appliance
• Check your electronics cords regularly
Supplies
• Stockpile nonperishable food and water to last for several days before winter season and account for everyone in your home including pets
• Have cash on hand as an emergency fund in case power lines are down or roads are unsafe
Vehicles
• F ill your gas tank regularly during peak storm seasons to avoid a gas shortage, or if you’re unable to get to a gas station safely
Resident Quick Claims Guide
Learn how to file a claim without any complications.
How do I file a claim?
If you’re a Renters Insurance policyholder, one thing that will help you before you need to file a claim is to take photos or videos of your home and your belongings to document what you own. If there’s damage or something is stolen, these photos and videos may help you if you file a claim.
And be sure to:
Always contact the appropriate authorities before filing a claim
Notify the property management team
Use this guide based on whether there’s damage to your home or your belongings
Something happen to your home or a neighbor’s?
If you need to file a liability claim because of damage you caused from fire, smoke, water* or an explosion:
Call us at 1-800-358-0600 with your policy number ready to start your claim
Get a fire or incident report from the appropriate authorities if needed
Share receipts or documentation of any additional living expenses if your home isn’t safe to stay at
If we need to do an inspection, we’ll work with you to find the best time and method, which may be a video walk-through on your phone. From there, your claims adjuster will contact you and keep you updated with any next steps.
Something happen to your personal belongings?
With Renters Insurance, we’ll help you get things back to normal if your belongings are damaged in case of:
Exclusions may apply.
You’ll need to:
File a claims form by visiting MyAssurantPolicy.com or calling 1-800-358-0600
Create a list of belongings that were damaged or stolen
Show proof that you own the belongings that were damaged or stolen (like receipts, pictures, videos or credit card statements)
Attach a fire, incident or theft report from the appropriate authorities (fire department, police, technicians in cases of power surges, etc.)
From there, we’ll help cover the cost of your damaged belongings by giving you money for what your things are currently worth. As you replace your belongings, send us the receipts so we can cover the difference.
Please have your policy number ready.
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How to Set Up AutoPay on Rent Cafe
We’re excited to announce that we ’ re now able to offer autopay set-up for your monthly rent. We look forward to better serving you and hope this payment option will be a beneficial and convenient service for you.
1.) LOG INTO RENT CAFE
Log into your rent cafe similar to how you would to pay your rent.
2.) SELECT AUTOPAY SET UP
When you log in you will arrive at your home page. Select the Auto-pay Set Up tab.
3.) ENTER PAYMENT, START, AND END DATE
Select the Payment Account for your auto-pay. Then enter the date you would like the auto-pay to start and end.
4.) ENTER PAY DATE, PERCENTAGE AND MAX PAY
Select the day the payment will draft for payment. Then enter 100% in the Percentage. Next, enter in the Max Pay Amount. This amount will be the max that will pull from your bank. Keep in mind the average monthly charge will only show your rent and NOT water. It is recommended to do a max pay more than what you pay on average for rent and water The auto-pay will only draft what is due if your max pay is higher than what is owed
5.) HOW TO KNOW WHAT TO ENTER FOR MAX PAY
Unsure of what to enter for the Max Pay? Select Recent Activity to view your previous payments. If your average payment is $2000 then it is recommend to do the max pay as $2300 for good measure. Please note if the max pay is set up for less than what is owed the auto-pay will not be able to draft from the bank. For example, if your max pay is set at $2000, but you owe $2030 the auto-pay will not draft from the bank.
Should you have any questions do not hesitate to reach out to the Leasing Office.
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Click here Click here to learn more about our Sustainability efforts and to learn more about our Sustainability efforts and practices. practices.
At Gables, we understand that your pets are members of your family. We value how important they are to you and we strive to make your pets feel right at home. That's why we've developed the Paws to Care™ program to celebrate your pet!
As a Gables resident, you can “Paws to Care” for your precious pets for a reduced rate. Gables has partnered with Nationwide to o er our residents exclusive access to discounted pet protection. This is just one of the many perks for our Gables pets! Visit the website below to register!
benefits.petinsurance.com/gables-residents
Gables supports the charity Guardian Angels Medical Service Dogs, Inc. This organization trains and donates medical service dogs to deserving Veterans and others in need. Learn more about this impactful nonprofit at medicalservicedogs.org, or donate today at gables.com/give Learn more about the benefits of Paws to Care™ at gables.com/pawstocare
