Community Information and Amenities
When are the nearest fitness classes held and where?
• F45 Old Town: 901 N. Washington Street Suite #101
• Rowhouse Fitness: 917 N. St. Asaph Street
• Zweet Sport Total Fitness Studio: 727 N, N Henry Street
• MADabolic Alexandria: 704 N Washington Street
• Orangetheory Fitness: 1101 King Street
What are the hours of the amenities?
All indoor amenities are 24 hours including the fitness center.
What amenity activities can I use at the community and how do I get the needed equipment?
We have outdoor games such as ping pong, sack toss, king-size Jenga and bocce ball available for the lawn area and can be retrieved from the concierge. Pool table cues and balls can be checked out as well. We require to hold an ID while the equipment is out.
How do I reserve the club room?
• Bar/Lounge- $100 per hour minimum of two hours.
• 2nd Floor Terrace - $150 per hour two hour minimum.
• Rooftop Terrace - $150 per hour two hour minimum
• Theater - $75 per hour 2 hour minimum.
• No deposit required on any space
Where do I dispose of my trash?
There are trash rooms on each floor; one chute is for trash, and one for recycling.
Where are the recycling centers?
Jones Point Park, found at the end of S Royal St heading South; Household Hazardous Waste & Electronics Recycling Center: 3224 Colvin Street
What do I do with my move in boxes?
Please break them down, take them down to the area of our loading dock and place them in the large recycle container.
How does my key fob work?
Your key fob grants you access to your apartment front door, to enter the building, garage(if you have added parking to your lease), and amenities
Gables Old Town
Where are the mailboxes located?
The mailboxes are located on the 1st floor, just outside of the elevator bank. You should have received your mailbox number at move in; please let us know if you do not have it.
Do you have resident activities or events?
We do! We alert residents via the monthly newsletter and by email
Can I have a party at the pool?
Only 2 guests are allowed per resident
Where is the best place for me to park?
Garage parking is available for $100 monthly per vehicle for Unreserved and $200 monthly per vehicle for Reserved spot. Otherwise, there is Retail parking available for free during the day or street parking up to 2 hours. Towing is enforced on G1 after retail business hours.
Conveniences
How do I pay rent online?
• From Gables.com you select ‘Residents’ at the top, and select our community name, Gables Old Town North OR Go to https://gables.securecafe.com/residentservices/gables-old-townnorth/userlogin.aspx to login to Rent Café, our online portal OR
• You can also download our app on the AppStore called ‘Gables Resident’
How do I reserve the freight elevator?
You can email us at oldtownnorth@gables.com or stop by and speak with a member of the leasing team
How do I get a hold of the concierge? What can he/she help me with?
You can call the number 571-982-4751 to speak with the concierge. They can assist with allowing access to your home if you have left a key for guests as well as assisting with package retrieval.
• Concierge hours are the following:
o Mon-Fri 12pm-8pm
o Sat-Sun 7am-11pm
Gables Old Town North
Where can I access WI-FI in the building?
Wi-Fi is accessible in the 2nd floor amenity areas: Old Town North Residents
Guests
Where can my guests park?
Street parking is available OR retail parking (free) available during the day. Limited guest parking available on G2 resident level at $15 per night. Guest parking passes can be obtained from concierge and leasing office. Towing is enforced on G1 after retail business hours
Where do my movers park?
Our loading dock is available between 10am to 8pm (Mon. – Fri.) and 7am 11pm (Sat. –Sun.). Contact the leasing office to reserve a time for your move
How does my guest access the garage?
Garage is accessible only with a key fob
Where does the delivery person come in or do I have to meet them?
Deliveries of packages are left in the Luxer One package room, otherwise you must meet your delivery personnel for furniture deliveries. You must alert the leasing office as to when you will need the loading dock and elevator
How many guests can I have with me at the amenities?
Only 2 guests are allowed per resident
How do I let friends in the gate?
When your guest calls you from your entry in the callbox you will press ‘9’ on your telephone to buzz the front door open. Everyone’s entry has a random 3-digit code assigned so you can let you guest know to simply punch in those 3 digits to initiate the call to the phone number tied to your entry.
Maintenance
How do I submit service requests?
Using the Gables Resident App or going through the online portal are the preferred method for non-emergency requests. For emergencies you need to call the office at 571-982-4751 for prompt service.
What do I do if I have a Maintenance emergency after hours?
Call the community phone number at 571-982-4751 and let it will prompt you to follow directions to contact our on-call Maintenance employee. In case of life-threatening emergencies please dial 911
What is considered a maintenance emergency?
• Fire
• Water Intrusion
• Non-functioning or malfunctioning smoke detector
• Gas leak (also call gas company)
• Broken/non-working doors, locks, windows
• No heat in winter
• No a/c on day of 80+ temps
• No water
• Toilet not functioning (when it is the only one in the apartment)
• No electricity/electrical shorts
• Fridge not working such that food would spoil
• Exterior lighting not working
• Flooding on the community
• Sewer backup
• Broken/leaking waterlines
• Any physical damage to the community
• Lockouts ($175+$150 for new fob)
Furry Friends
Do you have a dog park?
Not in the building – but the Montgomery Dog Park is about a block away on the corner of Fairfax and 1st Streets. Please also visit the link below for a complete list of dog parks in Alexandria (named one of the most dog-friendly cities in the US!)
https://www.alexandriava.gov/uploadedFiles/recreation/info/DogParkGuide.pdf
Where is the best place to walk my pet?
Anywhere in our neighborhood is great!
Do you have a dog wash area?
Yes. On the 1st floor by past our Mailbox area, next to our Luxer Package room.
Do I have to have my dog on a leash?
Yes, if you are walking your dog outside your unit in the property.
Local Neighborhood
Where is the nearest post office? 1100 Wythe Street
Alexandria, VA 22314
What is the nearest Metro/Train?
Braddock Road Metro – 0.6 miles from Gables Old Town North 700 N. West Street
Alexandria, VA 22301 www.wmata.com
Where is the nearest bus stop?
Montgomery St & N Pitt St
What bus route are we on? AT4 & AT8
Where is the nearest grocery store?
Harris Teeter 735 St. Asaph Street Alexandria, VA 22314
Trader Joe’s 612 N. St. Asaph Street Alexandria, VA 22314
Where is the nearest biking or walking trail?
• Mount Vernon Trail
• Alexandria Heritage Trail
• Potomac Heritage Trail
• www.nps.gov
Where are schools for this area located?
Elementary & Middle:
Jefferson Houston Elementary School 1501 Cameron Street Alexandria, VA 22314 (703) 706 4400
High School:
Alexandria City High School 3330 King Street Alexandria, VA 22302 (703) 824-6800
Where is the nearest laundry facility/dry cleaner?
Clean and Dry 534 1st St. Alexandria, VA 22314
Where is the nearest mall?
Pentagon City Mall 1100 S. Hayes Street Arlington, VA 22202
Where is the nearest movie theater?
AMC Hoffman Center 22 206 Hoffman St. Alexandria, VA 22314
Where is the nearest event venue?
Laporta’s Restaurant 1600 Duke Street Alexandria, VA 22314
The Birchmere 3701 Mount Vernon Ave. Alexandria, VA 22305
Areas of Commerce (located in the building):
• Clean & Dry
534 First Street, Alexandria, VA 22314 (571) 431-7453
• Cut and Shave Barbershop
911 N St Asaph St, Alexandria, VA 22314 (571) 312-0306
• Hinata
909 N St Asaph St, Alexandria, VA 22314 (571) 483-0129
• Made in ALX
533 Montgomery St, Alexandria, VA 22314 (703) 239-4592
• MyEyeDr
915 N St Asaph St, Alexandria, VA 22314 (703) 399-2021
• Oak Steakhouse
901 N St Asaph St, Alexandria, VA 22314 (703) 840-3395
• PlantHouse
921 N St Asaph St, Alexandria, VA 22314 (703) 216-3944
• Row House
917 N St Asaph St, Alexandria, VA 22314 (703) 935-4500
• Sisters Thai
503 Montgomery St, Alexandria, VA 22314 (571) 777-8154
• Sparkle and Pop Nails
913 N St Asaph St, Alexandria, VA 22314 (703) 570-6098
• St Elmo’s Coffee Pub
529 Montgomery St, Alexandria, VA 22314 (703) 635-3230
• The Shade Store
929 N St Asaph St, Alexandria, VA 22314 (571) 397-3370
• Virginia ABC Store
501 Montgomery St, Alexandria, VA 22314 (571) 620-1460
• Wooboi Chicken
531 Montgomery Street, Alexandria, VA 22314 (703) 405-1205
• West Elm
925 N St Asaph St, Alexandria, VA 22314 (571) 551-2400
Civic & Institutional Buildings:
• Charles Houston Recreation Center (0.3 mile) 901 Wythe St, Alexandria, VA 22314 (703) 746-5552
• Potomac Crescent Waldorf School (0.5 mile) 424 N Washington St, Alexandria, VA 22314 (703) 486-1309
• St Anthony’s School (0.2 mile) 321 First St, Alexandria, VA 22314 (703) 836-9123
• Great Beginnings Early Learning Center (0.3 mile) 618 N Washington St, Alexandria, VA 22314 (703) 520-9966
Gables Old Town North
• Ruby Tucker Family Center (0.5 mile)
322 Tancil Ct, Alexandria, VA 22314 (703) 535-3175
Commercial Buildings:
• Expansive Old Town (0.2 mile)
950 N Washington St, Alexandria, VA 22314 (703) 936-2675
• RedPeg Marketing (0.2 mile)
727 N Washington St, Alexandria, VA 22314 (703) 519-9000
• rand* Construction Corporation (0.3 mile)
1029 N Royal St, Alexandria, VA 22314 (703) 553-5511
• Trans Potomac Plaza (0.3 mile)
1033 N Fairfax St, Alexandria, VA 22314
• City of Alexandria: Department of Community and Human Services (0.2 mile)
720 N St Asaph St, Alexandria, VA 22314 (703) 746-3400
Public Outdoor Open Spaces:
• Montgomery Park (0.1 mile)
901 N Royal St, Alexandria, VA 22314 (703) 746-4343
• Rivergate City Park (0.3 mile) 2 Montgomery St, Alexandria, VA 22314 (703) 746-4343
• Oronoco Bay Park (0.3 mile)
100 Madison St, Alexandria, VA 22314
• 840 North Alfred Street Park (0.3 mile) 840 N Alfred St, Alexandria, VA 22314
• Alexandria House Park (0.3 mile)
Madison St & N Fairfax St, Alexandria, VA 2231
Cultural Destinations:
• St. Joseph Catholic Church (0.3 mile) 711 N Columbus St, Alexandira, VA 22314 (703) 836-3725
• Alexandria Black History Museum (0.4 mile) 902 Wythe St, Alexandria, VA 22314 (703) 746-4356
• Russell Temple CME Church (0.5 mile) 507 N Alfred St, Alexandria, VA 22314 (703) 548-1667
• Lee-Fendall House Museum & Garden (0.4 mile) 614 Oronoco St, Alexandria VA 22314 (703) 548-1789
• Ethiopian Orthodox Tewahedo Church (0.2 mile) 708 Montgomery St, Alexandria, VA 22314 (7571) 431-7882
And of course, all that Washington DC has to offer: www.washington.org
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Stay connected to Gables!
As we move to technology service efforts, we encourage you to stay connected with us through our online resident portal. You can place service requests, read about resident notifications and make payments.
Step 1. Access the App store and download the Gables Resident App.
Step 2. On the home screen click “Sign Up” if you’re a new resident and have never used RentCafé via desktop. If you’re using or have used RentCafé, click “Sign In” and use your same login credentials you’ve previously used for RentCafé.
Step 3. Type in the name of the Gables community you call home.
Let’s get you registered!
Mobile App Instructions
Step 4. Enter the email address that you used to sign your lease, click Next.
Step 5. Fill out your password and security question to complete registration.
Step 6. Follow the instructions to verify you are a resident at your community.
Now that you’ve created your login for the App, enjoy all of the conveniences the App offers you at your fingertips!
Enjoy accessibility and logins with Touch ID and Face ID integration with the Gables Resident App.
Auto
Pay — Pay Your Rent on the Go!
Step 1. Choose method of payment and total amount.
Step 2. Select payment account.
Interested in setting up Auto-Payment?
On the home screen, select the purple button that says Autopay and set your account to pay rent on time every month automatically.
Step 3. Review and submit payment.
Submit a Maintenance Request
Easily add photos or record a voice memo for maintenance requests.
Step 1.
Provide information about your maintenance request using the form within the App. See screenshots for reference.
Step 2.
Once the information is filled out you have the option of providing a voice memo or a photo of what you would like your service team to address in your apartment home. Please also fill out if the team has permission to access your apartment home and if you have any pets we should be aware of when we enter. Once the form is complete, press submit request and the maintenance team will be happy to assist!
How to Set Up AutoPay on Rent Cafe
We’re excited to announce that we ’ re now able to offer autopay set-up for your monthly rent. We look forward to better serving you and hope this payment option will be a beneficial and convenient service for you.
1.) LOG INTO RENT CAFE
Log into your rent cafe similar to how you would to pay your rent.
2.) SELECT AUTOPAY SET UP
When you log in you will arrive at your home page. Select the Auto-pay Set Up tab.
3.) ENTER PAYMENT, START, AND END DATE
Select the Payment Account for your auto-pay. Then enter the date you would like the auto-pay to start and end.
4.) ENTER PAY DATE, PERCENTAGE AND MAX PAY
Select the day the payment will draft for payment. Then enter 100% in the Percentage. Next, enter in the Max Pay Amount. This amount will be the max that will pull from your bank. Keep in mind the average monthly charge will only show your rent and NOT water. It is recommended to do a max pay more than what you pay on average for rent and water The auto-pay will only draft what is due if your max pay is higher than what is owed
5.) HOW TO KNOW WHAT TO ENTER FOR MAX PAY
Unsure of what to enter for the Max Pay? Select Recent Activity to view your previous payments. If your average payment is $2000 then it is recommend to do the max pay as $2300 for good measure. Please note if the max pay is set up for less than what is owed the auto-pay will not be able to draft from the bank. For example, if your max pay is set at $2000, but you owe $2030 the auto-pay will not draft from the bank.
Should you have any questions do not hesitate to reach out to the Leasing Office.
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At Gables, we understand that your pets are members of your family. We value how important they are to you and we strive to make your pets feel right at home. That's why we've developed the Paws to Care™ program to celebrate your pet!
As a Gables resident, you can “Paws to Care” for your precious pets for a reduced rate. Gables has partnered with Nationwide to o er our residents exclusive access to discounted pet protection. This is just one of the many perks for our Gables pets! Visit the website below to register!
benefits.petinsurance.com/gables-residents
Gables supports the charity Guardian Angels Medical Service Dogs, Inc. This organization trains and donates medical service dogs to deserving Veterans and others in need. Learn more about this impactful nonprofit at medicalservicedogs.org, or donate today at gables.com/give Learn more about the benefits of Paws to Care™ at gables.com/pawstocare
