WELCOME HOME 38______Marquette Pl. Apt#________ San Diego, CA 92106 Parking Space #_________
Storage#_________ Mail Box#___________
Gate Code: 6577, after 8:00PM and before 5:30AM Building Access Code: 3801: C3801 3811: C3802 3803: C3804 Sundeck: C3802 Thank for your choosing Gables Point Loma as your new home. We would like to introduce you to our Community Management team: Jillian McKinney- Community Manager Decky Hunter-Sales Professional Matthew Perez- Service Manager Treashun Cole - Service Technician Felix Blanco- Porter It is our goal to make your new home as comfortable and enjoyable as possible. Call: 619.223.6577; Email: pointloma@gables.com Office hours are Mon.9-6, Tues. 10-6, Wed. 9-7, Thu. 10-6, Fri. 9-6, Sat. 10-5 For Maintenance Emergencies: 904.527.2292, follow the prompts for assistance Courtesy Patrol: 619. 334.8202 San Diego PD Non-emergency: 619.531.2000 Western Towing: 619.297.869 Visit https://www.rentcafe.com to access the Gables Gateway. It will be your one-stop shop for paying online, submitted service requests, etc.
Gables Residential Services Inc. License #01789918
Apps to Download Gables Resident: Pay your rent, submit work orders, and change your personal information.
Parcel Pending: For only $25/yr, your packages get stored in the locker, notifications via text or email once package arrives.
CSC GO: Pay your laundry right from your phone and get notified once your loads are complete.
Follow Us on Social Media Instagram: @Gablespointloma for event updates, fun challenges, and more!
Facebook: @Gablespointloma for event updates, fun challenges, and more!
Gables Point Loma
Community Information and Amenities Can I use all the amenities?
Yes, all amenities are available for each resident’s enjoyment.
What time does the pool close? 11pm every day
How much does the laundry room washer & dryers cost? It costs $2.25 to wash and $2.00 to dry.
Where do I get a laundry card? How much?
A laundry card is not needed. Payments are only accepted through the CSC Go app. You can fund the app through credit/debit or apple pay.
Where is the trash chute?
Trash chutes are located on every floor by the elevator.
Do you recycle? Help us make an impact!
We are passionate about sustainability and our green efforts. We recycle cardboard, paper, plastic, aluminum, and glass. Please make sure to clean all these items prior to recycling. We do not accept the following: • Frozen food containers • Waxed cartons • Plastic bags • Shredded paper Gables Point Loma has recycling centers located throughout the community for your convenience. For building 3801 it is located by entrance to the community, for building 3803 it is located by north entrance to building by dumpster doors and building 3811 it is located at the north entrance by dumpster.
What do I do with my move in boxes? It is helpful to everyone in the community if everyone breaks down all boxes and disposes of them in the recycling areas.
Where are the mailboxes located?
3801 main entrance to the building, 3803 west entrance to the building, and 3811 main entrance to building.
Gables Point Loma Do you have resident activities or events? Gables Point Loma has many fun events and activities that promote a sense of community and allow opportunity for you to meet other residents. Keep up to date on all of our community gatherings in our e-blasts. You can expect to see events such as: breakfast on the go, themed parties based around the upcoming holiday, pizza party, and many more!
Can I have a party at the pool? We do not allow pool parties.
Where is the best place for me to park?
At Gables Point Loma all parking is assigned so residents should park in their assigned parking space.
Conveniences How do I pay rent online? The following is a complete list of acceptable methods of payment: • • •
Online payment using RentCafé Personal Check: Only one personal check per apartment will be accepted each month. If roommates share rent, please plan accordingly in advance. Personal checks will not be accepted after the 5th of the month. Certified funds (cashier’s check, money order etc.) may be paid in multiple amounts, but the total rent for the apartment must be contained in a single sealed envelope.
Where can I access WI-FI in the building?
There is complimentary Wi-Fi provided by COX around the pool area.
Where is the rent drop box?
We do not accept payments onsite. You may mail your payment to the address below. Gables Point Loma P.O. Box 209374 Austin, TX 78720-9374
Gables Point Loma Do you have a courtesy officer onsite and how do I get a hold of them?
Our courtesy patrol company is Harbor Patrol, and they can be reached at 619-334-8202. The courtesy officer can assist with after-hours noise complaints. Should you ever witness any suspicious or criminal activity, you should always call 911 for local law enforcement support.
Guests Where can my guests park?
Your guest may park in any available space on Marquette Place. The community is located in a Cull De Sac which is parallel parking only. Also, as a reminder, please inform your guests that handicap parking is patrolled by local law enforcement and is subject to maximum parking violation penalty.
Where do my movers park?
In the interest of safety for proper clearance for other residents and emergency vehicles, your movers can park in the middle of the cul-de-sac and unload items from there.
Where does the delivery person come in or do I have to meet them?
We do not accept packages at the office. Residents have the option to sign up for Parcel Pending at MyParcelPending.com, which is our package locker system. Otherwise, packages get delivered to the apartment door.
How many guests can I have with me at the amenities?
We love it when you share your community with your friends and family. Two guests are welcome to join you in all the amenity areas.
Maintenance How do I submit service requests?
We want placing a service request for work needed in your apartment home to be easy. You may contact the leasing office via phone at (619) 223-6577, via email at is pointloma@gables.com or you may login through RentCafé to place your service request.
What do I do if I have a Maintenance emergency after hours?
For those times that you may have an emergency after office hours, you may contact the leasing office at (619) 223-6577for maintenance assistance. Please follow the prompts for emergency maintenance; leave a message including your name, apartment number, contact information, and a description of the problem. Our on-call service technician will call you back as soon as possible. You should receive a call from the technician within the hour.
Gables Point Loma What is considered a maintenance emergency? Emergency maintenance problems that will be dispatched to the on-call service technician include: 1. No electricity throughout the apartment 2. No water. 3. No air conditioning on a day of extreme heat (80+ degrees). 4. Water entering the apartment. 5. Possibility of fire. 6. Impeded plumbing in an apartment with only one bathroom. 7. No heat. 8. Non-functioning or malfunctioning smoke detector. 9. Gas leak (also call the gas company). 10. Running water that cannot be shut off. 11. Malfunctioning door or window locks.
Furry Friends Do you have a dog park?
The community does not have a dog park; however, there is a great dog friendly park nearby: Ocean Beach Dog Park End of Voltaire Street at Ocean Beach
Where is the best place to walk my pet?
The green areas around the property are appropriate to walk your pets. Please help us to maintain a clean and pleasant community by always picking up after your pets. There are many doggie stations surrounding the community.
Do I have to have my dog on a leash?
For the safety of your dog and all residents in the community, all pets are required to be on a leash when in any common area. It’s the law and the best practice for your pet’s safety.
Gables Point Loma
Local Neighborhood Where is the nearest mall? Fashion Valley Mall 7007 Friars Road, San Diego, CA 92108 619-688-9113 www.simon.com
Where is the nearest shopping and entertainment area?
Located down the street from the community, at the intersection of Midway and Kemper Street are two shopping centers. Below are the addresses and phone numbers for your reference: Point Loma Plaza 3645 Midway Drive San Diego, CA 92110 Sports Arena Square 3340 Sports Arena San Diego, CA 92110
Where is the nearest golf course? The Loma Club 2960 Truxtun Road, San Diego, CA 92106 619-2224653 www.thelomaclub.com
Where is the nearest movie theatre? The LOT 2620 Truxtun Road San Diego, CA 92106 619-566-0069 www.thelotent.com
Where is the nearest library? Point Loma Branch Library 3701 Voltaire Street San Diego, CA 92107 619-531-1539
Gables Point Loma Where is the nearest winery? Temecula Valley is Southern California's Wine Country. With award winning wines, great restaurants and beautiful gift shops, Temecula Valley Wineries have something for everyone.
Where is the nearest music venue? Valley View Casino Center 3500 Sports Arena Blvd San Diego, CA 92110 619-224-4171
Where is the nearest bowling? MCRD Bowling Alley 3800 Chosin Ave San Diego, CA 92140 619-524-4446
Where is the nearest beach? Ocean Beach and Mission Beach
TIPS FOR PREVENTING MOLD AND MILDEW It is our goal to maintain the highest quality living environment for our residents. To help achieve this goal, it is important to work together to minimize mold and mildew in your apartment. You can help minimize mold and mildew growth in your apartment by taking the following actions: •
Open windows frequently when the weather is dry to allow an exchange of air and permit the introduction of sunlight throughout your apartment. It may help if you run the fan on your furnace to circulate fresh air throughout your apartment during these times. The fan can be set by adjusting your thermostat to the “off” position and fan selector switch to the “on” position.
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In damp or rainy weather conditions, keep windows and doors closed.
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If possible, maintain a temperature of between 50° and ° Fahrenheit within your apartment at all times.
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Clean and dust your apartment on a regular basis as required by your lease. Regular vacuuming, mopping and use of environmentally safe household cleaners are important to remove household dirt and debris that mold feeds on.
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Periodically clean and dry the walls and floors around the sink, bathtub, shower, toilets, windows, and patio doors using a common household disinfecting cleaner.
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On a regular basis, wipe down and dry areas where moisture sometimes accumulates, like countertops, windows, and windowsills.
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Use any pre-installed bathroom fan when bathing or showering and allow the fan to run until all excess moisture has vented from the bathroom.
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Use the exhaust fans in your kitchen when cooking or while the dishwasher is running and allow the fan to run until all excess moisture has vented from the kitchen.
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Limit houseplants to a reasonable number to keep the moisture level in your apartment at a minimum.
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Ensure that your clothes dryer vent is properly connected and clean the lint screen after every use.
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When washing clothes in warm or hot water, ensure that condensation does not build up within the washer and dryer closet; if condensation does accumulate, dry with a fan or towel.
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If you live in a humid climate, the use of a personal dehumidifier will help regulate humidity levels in your apartment and create a more comfortable environment.
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Thoroughly dry any spills on carpeting.
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Do not overfill closets or storage areas.
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Do not allow damp or moist stacks of clothes or other cloth or paper materials to lie in piles for an extended period of time.
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Immediately report to the management office any evidence of a water leak or excessive moisture in your apartment, storage room, garage, or any common areas.
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Immediately report to the management office any evidence of mold or mildew-like growth that cannot be removed by simply applying a common household cleaner and wiping the area. Also report any areas of mold or mildew that reappears despite regular cleaning.
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Immediately report to the management office any failure or malfunction with your heating, ventilation or air-conditioning system. Do not block or cover any of the heating, ventilation or air-conditioning ducts in your apartment.
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Immediately report to the management office any inoperable windows or doors.
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Immediately report to the management office any musty odors that you notice in your apartment.
Working together to prevent mold will ensure a comfortable living environment for you, your family, and guests.
How to place a service call via the CSC website
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Locate the machine ID. This is an alpha-numeric code located on the air machine. Visit Our Website www.cscsw.com. Select “Service Request” from the menu bar.
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Enter the machine ID.
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Click Submit.
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Complete the service request form.
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Click “Complete Request”. You will receive a confirmation email once submitted.
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www.cscsw.com 1-800-247-8363
How to place a service call via the CSC ServiceWorks App
STEP 1
Download the free CSC ServiceWorks Service Request App to your smartphone.
STEP 2
Use the app to scan the license plate located on the air machine, or enter the machine number & tap “Submit”.
STEP 3
Indicate the machine’s problem, fill in your email address, and tap “Submit”.
Additional ways to place a service request:
Call the Customer Support Center:
Visit the CSC Website:
1-800-247-8363
www.cscsw.com
C S C SW.CO M
We are so excited to announce that Gables Residential has new rent payment services created with you in mind!
Pay By Bank Online (ACH) One time or recurring payment options available
When you use this method, it is an instant payment This method can be set up on Gables Online Portal (gables.com/resident) OR Use our Gables Resident App
Credit/Debit Card Master Card, Visa, AMEX, Discover
When you use this method, it is an instant payment and fees apply This method can be set up on Gables Online Portal (gables.com/resident) OR Use our Gables Resident App
Pay by Mail to Our Customer Care Center We request that all paper check rent payments are mailed to the below address rather than being dropped off at the leasing office.
Allow for 7-10 business days delivery prior to the first of the month. Mail the payment to: Your Community Name P.O. Box 209374 Austin TX, 78720-9374
WIPS is a payment option that enables our residents to make a cash payment to a
PayNearMe store location. A great alternative to purchasing a money order or cashier’s check. PayNearMe will send an electronic payment directly to the associated Gables apartment account. The payments are sent electronically, and receipts are given immediately. Most payments will post to your account by the next business day if made before 7pm EST. However, payments can take up to 3 business days to populate in your Gables account.
WIPS •
Obtain a WIPS Account Number: Contact the leasing office of your community to request your WIPS account information. Make sure they have your current email address.
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Review WIPS Account Email: Once you request the WIPS account number, an email is generated by our customer service representative and sent to you with specific instructions that will include a website link to find the nearest location who accept WIPS payments.
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Obtain Your Ledger Balance: It is important that you know the correct ledger balance due. This amount can be confirmed in your Gables Rent Café’ Resident Portal page. www.gables.com/residents
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PaySlip or Mobile Barcode: You will need one of these items to complete your payment at the vendor location. This is included in the WIPS account email.
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Fee: A minimal fee will be collected by the PayNearMe location for each transaction.
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Additional Instructions: Are included in the WIPS account email or can be found at PayNearMe.com.
GABLES RESIDENTIAL
How to Set Up AutoPay on Rent Cafe We’re excited to announce that we’re now able to offer autopay set-up for your monthly rent. We look forward to better serving you and hope this payment option will be a beneficial and convenient service for you.
1.) LOG INTO RENT CAFE Log into your rent cafe similar to how you would to pay your rent.
2.) SELECT AUTOPAY SET UP When you log in you will arrive at your home page. Select the Auto-pay Set Up tab.
3.) ENTER PAYMENT, START, AND END DATE Select the Payment Account for your auto-pay. Then enter the date you would like the auto-pay to start and end.
GABLES RESIDENTIAL
4.) ENTER PAY DATE, PERCENTAGE AND MAX PAY Select the day the payment will draft for payment. Then enter 100% in the Percentage. Next, enter in the Max Pay Amount. This amount will be the max that will pull from your bank. Keep in mind the average monthly charge will only show your rent and NOT water. It is recommended to do a max pay more than what you pay on average for rent and water. The auto-pay will only draft what is due if your max pay is higher than what is owed.
5.) HOW TO KNOW WHAT TO ENTER FOR MAX PAY Unsure of what to enter for the Max Pay? Select Recent Activity to view your previous payments. If your average payment is $2000 then it is recommend to do the max pay as $2300 for good measure. Please note if the max pay is set up for less than what is owed the auto-pay will not be able to draft from the bank. For example, if your max pay is set at $2000, but you owe $2030 the auto-pay will not draft from the bank.
ONCE ALL ITEMS ARE ENTERED HIT NEXT TO COMPLETE THE SET UP, THEN ENJOY THE CONVENIENCE OF AUTO-PAY! Should you have any questions do not hesitate to reach out to the Leasing Office.
Our focus on environmental risk management, resource conservation and energy optimization drive the development and management of communities that support quality living environments for our residents.
We are asking our residents to join us in practicing being "green." Check out these helpful tips below!
Click here to learn more about our Sustainability efforts and practices.
At Gables, we understand that your pets are members of your family. We value how important they are to you and we strive to make your pets feel right at home. That's why we've developed the Paws to Care™ program to celebrate your pet!
As a Gables resident, you can “Paws to Care” for your precious pets for a reduced rate. Gables has partnered with Nationwide to offer our residents exclusive access to discounted pet protection. This is just one of the many perks for our Gables pets! Visit the website below to register!
benefits.petinsurance.com/gables-residents Gables supports the charity Guardian Angels Medical Service Dogs, Inc. This organization trains and donates medical service dogs to deserving Veterans and others in need. Learn more about this impactful nonprofit at medicalservicedogs.org, or donate today at
gables.com/give
Learn more about the benefits of Paws to Care™ at
gables.com/pawstocare
Professionally Managed By:
3801 Marquette Place #2N• San Diego, CA 92106| 619.223.6577| gables.com/PointLoma