Third Party Management Services
Taking Care of the Way You Do Business
History, Culture & Contribution
HISTORICAL TIMELINE a lasting impact…
Established in 1982, Gables Residential is a privately held owner and developer of multifamily and mixed-use communities. We own, manage and have under development third-party operations for approximately 115 assets with nearly 30,000 units and 750,000 square feet of retail. Gables evolved from an umbrella partnership REIT into a private company when ING Clarion, Lehman Brothers, and other investors agreed to buy the company for $2.8 billion in October 2005. In 2014, our close-ended fund that took the company private was coming to a close. Clarion Partners and a group of investors acquired Gables Residential in 2015 for $3.2 billion and converted the company into a perpetual life vehicle.
THIRD PARTY SERVICES
Taking Care of the Way You do Business…
Entrusting a company with your assets is more than just a business transaction — it’s the start of a powerful partnership. We realize that choosing the right management team is vital to the value and return on your investment. Our reputation as a thirdparty management company speaks for itself, with over 40 years of experience and approximately 50% of our portfolio is made up of third-party communities.
Acquisitions Houston, Austin, & TCR South Florida Division
Public REIT formed creating Gables Residential Trust 1998 Atlanta Based 1982
Entered Metro D.C. Market
Acquired Dupont Circle & Purchased HG Smithy Management Company
1994
2001
2005 company overview
ING Clarion acquired Gables creating Lions Gables Apartment Closed-ended fund
Fund closes, Clarion acquires Gables with new investors for $3.2 billion
2015 - present
AT THE CORE
…values are the foundation
The mission is simple and clear: “Taking Care of the Way You Live ™”
It speaks first to our residents, but it has equal relevance to our hard-working associates, our clients and our investors. When we take care of our residents, we take care of our company.
To fulfill this mission, we stay true to core values:
Extraordinary quality and service for our residents
Unparalleled employment experiences for our associates
Utmost integrity and value for our investors and customers
Enduring contributions to our local community
These values are embedded in our culture. They are also absolute; in that they never waver. Most of all, they remind us daily as to what we mean by “Taking Care of the Way You Live™.”
GABLES SEAPORT | BOSTON, MA
POSSIBLE BECAUSE OF our people…
Gables Residential has a deep history of Taking Care. We take care of our residents, our assets, our investors, and our Third-Party clients. Our story is possible because of our people.
Investing in the well-being of our associates continues to pay off. They are the front lines of every community, the first impression for prospects and the ever-present resource for residents. They are our Gables associates and taking care of them is a high priority for our company.
With 900+ associates at Gables, our noteworthy tenure at all levels reaffirms our people-focused culture. On average:
OVERALL TENURE: 5.59 YEARS
LEADERSHIP TENURE: 12.8 YEARS
ONSITE TENURE: 4.39 YEARS
REGIONAL MANAGER TENURE: 10.36 YEARS
COMMUNITY MANAGER TENURE: 5.65 YEARS
company overview
PARK 5940 MD | DALLS, TX history, culture & contributions
THE ESG OF GABLES
environmental, social and governance practices define our sustainability approach… Gables’ sustainability strategy is reflected in the daily practices of the investment, operations and corporate teams. We set policies and standard operating procedures (SOPs) to establish accountability, standards and consistency across the Gables portfolio.
Environmental
• Commit to newly established sustainability goals for 2030 in recycling, renewable energy, greenhouse gas reduction, water usage and energy usage
• Plan and implement energy, GHG emissions, water and waste management programs including benchmarking (measurement), project identification and implementation and performance standards
• Assess opportunities for renewable energy generation
• Pursue green building certifications on all new developments
S ocial
• Engage and educate associates to help i mplement initiatives for company sustainability goals and objectives
• Provide a safe work environment and promote associate health and wellness through innovative programs and services
• Provide sustainable and healthy communities for our residents through development and operating practices, programs and policies and health and wellness certifications
• Engage with suppliers who work to minimize their environmental impact through their own sustainability commitments and initiatives
Governance
• Maintain focus of senior leadership and board on ESG issues
• Protect asset value and prevent disruption to business operations by assessing climate transition, social and physical risks
• Increase transparency by communicating and reporting sustainability efforts and progress to stakeholders in our annual corporate sustainability report and ongoing participation in Global Real Estate Sustainability Benchmark (GRESB)
• Work with an independent source to ev aluate Gables’ metrics relating to environmental performance
history, culture & contributions
Pets are a beloved part of our communities, too
GIVING BACK
commitment to our greater community…
Community service is at the very root of Gables’ corporate culture. Our continuous dedication to the spirit of ongoing volunteerism ingrained throughout our company makes a lasting impact on the communities we serve, and in turn instills a lasting purpose in our associates. Since 2000, our associates company-wide participated in our annual Gables Day — a full day dedicated to community service projects in each of our regions.
Our love for pets reaches beyond our communities to support animal-centric charities. Guardian Angels Medical Service Dogs is one such charity. Guardian Angels pairs trained medical service dogs with military veterans and disabled individuals across the country. In 2020, the generosity of residents and associates helped raise $25,000 to sponsor future service dog — Nova.
Take The Day Off and Serve
$2,007,092 raised in donations & Over 167,443 hours volunteered since 2000
social initiatives
In 2020 every Gables associate was called to take a day of their choosing to serve a charity of their choosing to impact change or provide meaningful Care to their local community.
OUR DAY FEEDING A CITY
My volunteer day was helping the Feed the City food distribution. It was an amazing day! We packed boxes of food for over 500 families. I worked alongside my two grandsons. We worked hard for 5 hours, but it was such a rewarding experience. Since that day, we have volunteered three more times on the weekends. We will continue to help, whenever we can.
- Patti Ney, Regional HR Manager (right)
SUSTAINABILITY
Our goals for 2030…
Two overall strategies factor into our efforts to reduce emissions: Changing how we operate our communities and corporate offices and investing annually in energy efficiency.
Investing annually in energy efficiency projects will help us lower energy use by 2% each year. The projects include retrofitting lighting, installing new lighting controls, adding smart thermostats to common areas and replacing end-of-life equipment with higher-efficiency models.
The focus on sustainability is engrained in our culture and business practice. It’s also the product of carefully coordinated responsibilities.
history, culture & contributions
To read our Corporate Citizenship Report scan the QR Code:
Energy Goal Reduce common area energy use by 20% - 2% annually Greenhouse Gas Emissions Goal Reduce GHG emissions by 20% - 2% annually Water Goal Reduce whole building water use by 10% - 1% annually Waste Goal Increase recycling in apartment homes by 10% -1% annually Renewable Energy Goal Increase renewable energy use by 50% -1% annually
ROLES, RESPONSIBILITIES & SUSTAINABLE COMMUNITIES
Sustainability is every associate’s responsibility at Gables…
Sustainability Advisory Council
Comprised of the Gables CEO and senior leaders across the company, the Council shapes the vision and sets the strategy for sustainability initiatives. Members meet quarterly and assess the programs’ progress.
Gables Board of Directors
After studying proposals from the Advisory Council, the Board approves a budget and authorizes funding for sustainability activities.
Director of Sustainability
This individual oversees program, projects and performance metrics, providing progress reports to the executive team, while also leading the Sustainability Advisory Council.
Gables Associates
Each individual is expected to contribute to environmental stewardship. All associates set and discuss their contributions to sustainability goals as part of their annual talent and performance development program.
Sustainable community programs & features…
Building Certifications
National Green Building Standard
Energy Star Labeled Communities
EarthCraft Multifamily Certified
USGBC LEED for Homes
Energy-Efficiency
Energy-efficient LED lighting throughout the community
ENERGY STAR dishwashers, refrigerators, washers
Programmable thermostats
Water Conservation
Water-efficient showerheads and faucets
Water-efficient toilets
Yardi Energy System (YES) Utility Processing
Across all communities, Gables has implemented the YES utility processing program. YES will increase utility cost recovery and will improve our sustainability strategy and reporting.
IMPORTANCE OF DEI
Diversity is a fact. Inclusion is an action. Equity is a choice. Belonging is an outcome…
Delivering on our mission of Taking Care of the Way
You Live can’t be accomplished through a homogeneous lens. A sustainable business requires diversity of thought, backgrounds, and abilities as well as inclusive mindsets and programs, policies and practices that are equitable and built on a foundation of equality and trust.
GABLES DEI COUNCIL - REPRESENTED
A diversity, equity and inclusion (DEI) Council is compromised of a diverse cross-section of associates. The Council is a welcoming space for our associates to collaborate and engage in mission-driven progress toward our vision of an inspired and supportive workplace.
SHELTERS TO SHUTTERS
This Virginia-based nonprofit organization transitions individuals out of situational homelessness to economic self-sufficiency through partnerships with the real estate industry to provide employment and housing opportunities
“Shelters to Shutters catapulted me to a whole other level. Now I have a stable job and my own apartment. I can do school now without stressing about having to park somewhere safe so I can sleep. Now I can go home and have internet service in my house to get my assignments done.”
- Moma Sayplay
Gables Mill
Leadership
EXECUTIVE LEADERSHIP
SUE ANSEL
President
Chief Executive Officer
Started career with Gables in 1988
MARY HOLLANDS
Senior Vice President
Third Party Operations
Started career with Gables in 1993
CHARLES ELLIOTT
Executive Vice President
Chief Investment Officer
Started career with Gables in 2023
GREG GASIOR
Senior Vice President
Operations East
Started career with Gables in 1995
DAWN SEVERT
Executive Vice President
Chief Financial Officer
Started career with Gables in 1994
MELANIE TRAPNELL
Senior Vice President
Operations West
Started career with Gables in 2017
DONNA SUMMERS
President Gables Management Company
Started career with Gables in 1984-96. Returned in 2005
GIGI GIANNONI
Senior Vice President
Customer Experience
Started career with Gables in 2002-2004. Returned in 2013
EXECUTIVE LEADERSHIP
ROB PRESLEY
Senior Vice President
Facilities Management and Quality Assurance
Started career with Gables in 1988
DENNIS RAINOSEK
Senior Vice President
Portfolio Management
Started career with Gables in 1986
BRIAN MOSLEY
Senior Vice President
Asset Management
Started career with Gables in 2019
JORGEN PUNDA
Senior Vice President
Investments
Started career with Gables in 2006
PHILIP ALTSCHULER
Senior Vice President
Human Resources
Started career with Gables in 2008
CARRIE BILLIAM
Senior Vice President
Accounting
Started career with Gables in 2021
DAVID REECE
Senior Vice President
Finance and Capital Markets
Started career with Gables in 2008
MATTHEW BEARDEN
Senior Vice President
Construction
Started career with Gables in 2004
OPERATIONS | OPERATIONS LEADERSHIP
KRISTYN MONTICUP
Vice President of Operations
North Florida/Atlanta
Started career with Gables in 2023
SHELLY COULTER
Vice President of Operations
Dallas/Houston/Arizona
Started career with Gables in 1992
TIM HUTCHINSON
Vice President of Operations
DC/ Boston
Started career with Gables in 2015
BEN NOLLOLA
Vice President of Operations
Denver/California
Started career with Gables in 2023
OPERATIONS | CORPORATE LEADERSHIP
JAMES HAMRICK
Sr Vice President
Information Technology
Started career with Gables in 2018
JUN LEE
Vice President
Revenue Management
Started career with Gables in 2021
WILL GOSNELL
Vice President
Internal Audit
Started career with Gables in 2000
ROB RECTOR
Vice President
Training and Development
Started career with Gables in 2001
TERESA MEUTER
Vice President
Third Party Accounting
Started career with Gables in 2018
PUY THAI
Vice President - Tax
Started career with Gables in 2009
SHANE POLK
Vice President
Facilities Management
Started career with Gables in 2012
JULIETTE APICELLA
Director of Sustainability
Started career with Gables in 2016
leadership
Greg Gasior Senior Vice President Operations - East
Kristyn Monticup VP Operations Atlanta/North Florida
Tim Hutchinson VP Operations DC/Boston
Jan Dicker Regional Manager South Florida
Diana Gallego Regional Manager South Florida
Nishia Lewis Regional Manager Atlanta
Melissa Perez-Franklin Regional Manager Atlanta
Ryan McCarry Regional Manager North Florida
Jennifer Rush Regional Manager DC Metro
Douglas Crawford Regional Manager DC Metro
Shawn Whitworth Regional Manager Boston
Stacia Scharf District Manager North Florida
Hallie Cambridge District Manager Boston Taking
Donna Summers President of Gables Management Company
NATIONAL OPERATIONS LEADERSHIP
Mary Hollands Senior Vice President Third Party Operations
Melanie Trapnell Senior Vice President Operations - West
Shelly Coulter VP Operations Dallas/Houston/Arizona
Ben Nollola VP Operations CO/CA/AZ
Stacey Abure Business Development Manager Atlanta TBD Real Estate Analyst Atlanta
Payton Katich Real Estate Analyst Atlanta
Rebecca Slater Regional Manager Houston
Sabrina Taylor Regional Manager CO/CA/AZ
Tiffany Roland Regional Manager Dallas/Houston
Jennifer Hill Regional Manager Dallas
Renee Clark Sr Regional Manager Austin
Brandi Gutierrez District Manager Austin Crystal Hudson Administration Atlanta
Wendy Cooper Regional Manager Dallas
Do Business
Care of the Way You
Market Presence
GABLES NATIONAL MARKET PRESENCE
market presence Atlanta Denver D.C. Metro Austin Houston Dallas Boca Raton Boston
COMMUNITIES BY OWNERSHIP COMMUNITIES BY STATUS COMMUNITIES BY BUILDING TYPE % OF RETAIL Gables & JV Third-Party Stabilized Lease-Up Garden Style Midrise Retail Non-Retail Highrise Current Market Presence Gables Pipeline Gables Headquarters Gables Regional Corporate Offices COMMUNITIES & UNITS UNDER MANAGEMENT: COMMUNITIES: 115 UNITS: 29,410 PIPELINE: 13 Assets | 3,430 Units Build To Rent Renovation 50% 50% 81% 17% 3% 33% 45% 18% 3% 24% 76%
GABLES NATIONAL MARKET PRESENCE market presence
YEARS IN MARKET: 19 YEARS IN MARKET: 11 YEARS IN MARKET: 41 COMMUNITIES UNITS COMMUNITIES UNITS COMMUNITIES UNITS THIRD-PARTY 1 497 THIRD-PARTY 1 225 THIRD-PARTY 3 909 GABLES & JV 3 522 GABLES & JV 4 887 GABLES & JV 7 2,315 TOTAL 4 1,019 TOTAL 5 1,112 TOTAL 10 3,224 YEARS IN MARKET: 41 YEARS IN MARKET: 21 YEARS IN MARKET: 39 COMMUNITIES UNITS COMMUNITIES UNITS COMMUNITIES UNITS THIRD-PARTY 14 3,758 THIRD-PARTY 10 2,158 THIRD-PARTY 11 2,606 GABLES & JV 8 2,194 GABLES & JV 8 1,625 GABLES & JV 1 488 TOTAL 22 5,952 TOTAL 18 3,783 TOTAL 12 3,094 YEARS IN MARKET: 34 YEARS IN MARKET: 14 YEARS IN MARKET: 39 COMMUNITIES UNITS COMMUNITIES UNITS COMMUNITIES UNITS THIRD-PARTY 7 2,040 THIRD-PARTY 6 1,159 THIRD-PARTY 4 867 GABLES & JV 5 1,315 GABLES & JV 3 953 GABLES & JV 8 2,015 TOTAL 12 3,355 TOTAL 9 2,112 TOTAL 12 2,882 YEARS IN MARKET: 41 COMMUNITIES UNITS THIRD-PARTY 1 298 GABLES & JV 10 2,579 TOTAL 11 2,877 DALLAS, TX HOUSTON, TX D.C. METRO BOSTON, MA ATLANTA, GA NORTH FLORIDA SOUTH FLORIDA ARIZONA & CALIFORNIA DENVER, CO AUSTIN, TX
OUR COMMUNITIES
Austin, TX
Esperanza Domain
Gables at the Terrace
Gables Central Park
Gables Park Plaza
Gables Park Tower
Gables Republic Square
Lantana Ridge
The Eden
Villas at Stone Oak Ranch
YardHomes Hero Way
YardHomes Juniper Pointe
YardHomes Meadow Lake
market presence
Houston, TX
Crimson
Gables 6464 San Felipe
Gables Cityscape
Gables Citywalk
Gables Metropolitan Uptown
Gables Post Oak
Gables Revere Upper Kirby
Gables River Oaks
Gables Tanglewood
Gables Upper Kirby
M5250
Dallas, TX
212 Melba
Bent Tree Lofts
Gables Katy Trail
Gables McKinney Avenue
Gables Mirabella
Gables Park 17
Gables Republic Tower
Gables Turtle Creek Cityplace
Gables Villa Rosa
Gables Water Street
Midway Rowhouse
Oakhouse
Park 5940 MD
Peridot Residences
State Thomas Ravello
The Henderson
The Kathryn
The Margo
The Maxwell
The Lucia
Uptown Trail
YardHomes Parkside
YardHomes Rowlett Creek
Boston, MA
Crimson Court
Gables Arsenal Street
Gables Seaport
Gables University Station
Hub25
Katahdin Woods
The Revington
Watermark Kendall East
Watermark Kendall West
OUR COMMUNITIES
Washington, DC
215 C Street
Gables City Vista
Gables Dupont Circle
Gables Takoma Park
Gables Union Market
Ora
The Berkshire
Westbrooke Place
Yuma Gardens
MD & VA
Chase Heritage
Curve 6100
Gables 12 Twenty One
Gables Centerpointe
Gables Old Town North
Gables Pointe 14
Langley Terrace
VITA Tysons Corner
Waverly Village
Denver, CO
Gables Cherry Creek
Gables Residences
Gables Speer Blvd
Gables Vista
Residences Market Station
AZ & CA
Desert Club
Gables Alta Murrieta
Gables Oak Creek
Gables Point Loma
market presence
OUR COMMUNITIES
Atlanta, GA
Dunwoody Gables
Gables Brookhaven
Gables Century Center
Gables Midtown
Gables Mill
Gables Montclair
Gables Sugarloaf
Gables Vinings Village
The Ashley Gables Buckhead
The Howell
North Florida
Cirrus
Mirrorton Apartments
Shadetree Apartments
Silversaw
The Enclave
The Met
The Napier I & II
The Wilds at Trailwinds I & II
West Port Colony
Welcome Canary
South Florida
Gables Boca Place
Gables Columbus Center
Gables Montecito
Gables Palma Vista
Gables Ponce
Gables Town Colony
Gables Town Place
Gables Wilton Park
Mizner Park Apartments
Royal Poinciana South
The Residences at Thesis
Vue at 1400
market presence
market presence Atlanta 3399 Peachtree Road NE Suite 600 Atlanta, GA 30326 (404) 923 5500 Austin 6850 Austin Center Blvd. Suite 200 Austin, TX 78731 (512) 502-6000 Boca Raton 750 Park of Commerce Blvd Suite 300 Boca Raton, FL 33487 (561)997-9700 Boston 501 Congress Street Boston, MA 02210 Dallas 3811 Turtle Creek Blvd Suite 1500 Dallas, TX 75219 (214) 252-2600 D.C. Metro 8300 Greensboro Drive Suite 650 McLean, VA 22102 (703) 918-2500 Denver 101 University Blvd. Suite 240 Denver, CO 80206 (720) 616-6830 Houston 5847 San Felipe Suite 3250 Houston, TX 77057 (713) 784-4144 GABLES CORPORATE OFFICES
Core Services
Service Is Our Signature Amenity CORE SERVICES
Customized and hospitality-focused service is what inspires us. It’s about creating long-term relationships built upon trust, caring and respect. This mindset is carried through to our residents, fellow associates, vendors and especially our third-party clients.
HR, TRAINING & RECRUITING
AUDIT & RISK MANAGMENT
THIRD PARTY SERVICES
BUSINESS INTELLIGENCE
LEASE UP EXPERIENCE
FACILITIES MANAGEMENT
REVENUE MANAGEMENT
DUE DILIGENCE DEVELOPMENT CONSULTING ACCOUNTING MARKETING SUSTAINABILITY
IT
