Third Party
Management Services
Taking Care of the Way You Do Business
History, Culture & Contribution
HISTORICAL TIMELINE
a lasting impact…
Established in 1982, Gables Residential is a privately held owner and developer of
1982 Acquisitions Houston, Austin, & TCR South Florida Division
Atlanta Based
1994
multifamily and mixed-use communities. We own, manage and have under development third-party operations for nearly 28,000 apartment homes and 750,000 square foot retail.
1998
Public REIT formed creating Gables Residential Trust
Gables evolved from an umbrella partnership REIT into a private company when ING Clarion, Lehman Brothers, and other investors agreed to buy the company for $2.8 billion in October 2005. In 2014, our close-ended fund that took the company private was coming to a close. Clarion Partners and a group of investors acquired Gables Residential in 2015 for $3.2 billion and converted the company into a perpetual life vehicle.
THIRD PARTY SERVICES
Entered Metro D.C. Market Acquired Dupont Circle & Purchased HG Smithy Management Company
2005
Taking Care of the Way You do Business…
2001
ING Clarion acquired Gables creating Lions Gables Apartment Closed-ended fund
Entrusting a company with your assets is more than just a business transaction — it’s the start of a powerful partnership. We realize that choosing the right management team is vital to the value and return on your investment. Our reputation as a thirdparty management company speaks for itself, with over 40 years of experience and approximately 50% of our portfolio is made up of third-party communities.
company overview
Fund closes, Clarion acquires Gables with new investors for $3.2 billion
2015 - present
AT THE CORE
…values are the foundation The mission is simple and clear: “Taking
Care of the Way You Live ™”
It speaks first to our residents, but it has equal relevance to our hard-working associates, our clients and our investors. When we take care of our residents, we take care of our company.
To fulfill this mission, we stay true to core values:
Extraordinary quality and service for our residents Unparalleled employment experiences for our associates Utmost integrity and value for our investors and customers Enduring contributions to our local community These values are embedded in our culture. They are also absolute; in that they never waver. Most of all, they remind us daily as to what we mean by “Taking
GABLES SEAPORT | BOSTON, MA
Care of the Way You Live ™.”
POSSIBLE BECAUSE OF
our people… Gables Residential has a deep history of Taking Care. We take care of our residents, our assets, our investors, and our Third-Party clients. Our story is possible because of our people. Investing in the well-being of our associates continues to pay off. They are the front lines of every community, the first impression for prospects and the ever-present resource for residents. They are our Gables associates and taking care of them is a high priority for our company. With 900+ associates at Gables, our noteworthy tenure at all levels reaffirms our people-focused culture. On average: OVERALL TENURE: 5.59 YEARS LEADERSHIP TENURE: 12.8 YEARS ONSITE TENURE: 4.39 YEARS REGIONAL MANAGER TENURE: 10.36 YEARS COMMUNITY MANAGER TENURE: 5.65 YEARS
company overview PARK 5940 MD | DALLS, TX
THE ESG OF GABLES environmental, social and governance practices define our sustainability approach Gables’ sustainability strategy is reflected in the daily practices of the investment, operations and corporate teams. We set policies and standard operating procedures (SOPs) to establish accountability, standards and consistency across the Gables portfolio.
E n vi r o n m e nta l
Social
G o ve r n an c e
• Commit to newly established sustainability goals for 2030 in recycling, renewable energy, greenhouse gas reduction, water usage and energy usage
• Engage and educate associates to help implement initiatives for company sustainability goals and objectives
• Maintain focus of senior leadership and board on ESG issues
• Plan and implement energy, GHG emissions, water and waste management programs including benchmarking (measurement), project identification and implementation and performance standards • Assess opportunities for renewable energy generation • Pursue green building certifications on all new developments
history, culture & contributions
• Provide a safe work environment and promote associate health and wellness through innovative programs and services • Provide sustainable and healthy communities for our residents through development and operating practices, programs and policies and health and wellness certifications • Engage with suppliers who work to minimize their environmental impact through their own sustainability commitments and initiatives
• Protect asset value and prevent disruption to business operations by assessing climate transition, social and physical risks • Increase transparency by communicating and reporting sustainability efforts and progress to stakeholders in our annual corporate sustainability report and ongoing participation in Global Real Estate Sustainability Benchmark (GRESB) • Work with an independent source to evaluate Gables’ metrics relating to environmental performance
GIVING BACK commitment to our greater community
Pets are a beloved part of our communities, too Our love for pets reaches beyond our communities
Community service is at the very root of Gables’ corporate culture.
to support animal-centric charities. Guardian Angels
Our continuous dedication to the spirit of ongoing volunteerism
Medical Service Dogs is one such charity. Guardian Angels pairs
ingrained throughout our company makes a lasting impact on the
trained medical service dogs with military veterans and disabled
communities we serve, and in turn instills a lasting purpose in our
individuals across the country. In 2020, the generosity of residents and
associates. Since 2000, our associates company-wide participated in
associates helped raise $25,000 to prepare one medical service dog
our annual Gables Day — a full day dedicated to community service
for someone in need.
projects in each of our regions.
Take The Day Off and Serve
$2,007,092 raised in donations & Over 167,443 hours volunteered since 2000
In 2020 every Gables associate was called to take a day of their choosing to serve a charity of their choosing to impact change or provide meaningful Care to their local community.
OUR DAY FEEDING A CITY
social initiatives
My volunteer day was helping the Feed the City food distribution. It was an amazing day! We packed boxes of food for over 500 families. I worked alongside my two grandsons. We worked hard for 5 hours, but it was such a rewarding experience. Since that day, we have volunteered three more times on the weekends. We will continue to help, whenever we can. - Patti Ney, Regional HR Manager (right)
SUSTAINABILITY Our goals for 2030… Two overall strategies factor into our efforts to reduce emissions: Changing how we operate our communities and corporate offices and investing annually in energy efficiency. Investing annually in energy efficiency projects will help us lower energy use by 2% each year. The projects include retrofitting lighting, installing new lighting controls, adding smart thermostats to common areas and replacing end-of-life equipment with higher-efficiency models. The focus on sustainability is engrained in our culture and business practice. It’s also the product of carefully coordinated responsibilities.
Energy Goal
Greenhouse Gas Emissions Goal
Water Goal
Waste Goal
Renewable Energy Goal
Reduce common
Reduce GHG
Reduce whole
Increase recycling
Increase renewable
area energy
emissions
building water use
in apartment homes
energy use
use by 20%
by 20%
by 10%
by 10%
by 50%
- 2% annually
- 2% annually
- 1% annually
-1% annually
-1% annually
history, culture & contributions
To read our Corporate Citizenship Report scan the QR Code:
ROLES, RESPONSIBILITIES & SUSTAINABLE COMMUNITIES sustainability is every associate’s responsibility at Gables
sustainable community programs & features
Sustainability Advisory Council
Building Certifications
Comprised of the Gables CEO and senior leaders across the
National Green Building Standard
company, the Council shapes the vision and sets the strategy for
Energy Star Labeled Communities
sustainability initiatives. Members meet quarterly and assess the
EarthCraft Multifamily Certified
programs’ progress.
USGBC LEED for Homes
Gables Board of Directors
Energy-Efficiency
After studying proposals from the Advisory Council, the Board
Energy-efficient LED lighting throughout the community
approves a budget and authorizes funding for sustainability
ENERGY STAR dishwashers, refrigerators, washers
activities.
Programmable thermostats
Director of Sustainability
Water Conservation
This individual oversees program, projects and performance metrics,
Water-efficient showerheads and faucets
providing progress reports to the executive team, while also leading
Water-efficient toilets
the Sustainability Advisory Council. Gables Associates Each individual is expected to contribute to environmental stewardship. All associates set and discuss their contributions to sustainability goals as part of their annual talent and performance development program.
Yardi Energy System (YES) Utility Processing Across all communities, Gables has implemented the YES utility processing program. YES will increase utility cost recovery and will improve our sustainability strategy and reporting.
IMPORTANCE OF DEI Diversity is a fact. Inclusion is an action. Equity is a choice. Belonging is an outcome…
SHELTERS TO SHUTTERS
Delivering on our mission of Taking Care of the Way
This Virginia-based nonprofit organization
You Live can’t be accomplished through a
transitions individuals out of situational
homogeneous lens. A sustainable business requires
homelessness to economic self-sufficiency
diversity of thought, backgrounds, and abilities as
through partnerships with the real estate
well as inclusive mindsets and programs, policies and
industry to provide employment and housing
practices that are equitable and built on a
opportunities
foundation of equality and trust. GABLES DEI COUNCIL - REPRESENTED A diversity, equity and inclusion (DEI) Council
“Shelters to Shutters catapulted me to a whole other level. Now I have a stable job and my own
is compromised of a diverse cross-section of
apartment. I can do school now without stressing
associates. The Council is a welcoming space
about having to park somewhere safe so I can
for our associates to collaborate and engage
sleep. Now I can go home and have internet
in mission-driven progress toward our vision of an inspired and supportive workplace.
service in my house to get my assignments done.” - Moma Sayplay Gables Mill
Market Presence
GABLES NATIONAL MARKET PRESENCE
Boston
Denver
COMMUNITIES BY OWNERSHIP
COMMUNITIES BY STATUS
Gables & JV
Stabilized
Third-Party
Lease-Up
COMMUNITIES BY BUILDING TYPE
% OF RETAIL
D.C. Metro
Atlanta
Austin Current Market Presence Gables Pipeline Gables Headquarters Gables Regional Corporate Offices
Dallas
Garden Style
Retail
Midrise
Non-Retail
Highrise
Houston Boca Raton
TOTAL COMMUNITIES: 100 TOTAL UNITS: 25,594
market presence
GABLES NATIONAL MARKET PRESENCE
AZ & CA YEARS IN MARKET: 17 THIRD PARTY GABLES & JV TOTAL DENVER, CO YEARS IN MARKET: 9 THIRD PARTY GABLES & JV TOTAL AUSTIN, TX YEARS IN MARKET: 32 THIRD PARTY GABLES & JV TOTAL DALLAS, TX YEARS IN MARKET: 39 THIRD PARTY GABLES & JV TOTAL
PROPERTIES 1 3 4
PROPERTIES 1 4 5
UNITS 497 522 1,019
UNITS 225 887 1,112
PROPERTIES 3 5 8
UNITS 947 1315 2,262
PROPERTIES 9 8 17
UNITS 2,630 2178 4,808
HOUSTON, TX YEARS IN MARKET: 39 THIRD PARTY GABLES & JV TOTAL
D.C. METRO YEARS IN MARKET: 19 THIRD PARTY GABLES & JV TOTAL BOSTON, MA YEARS IN MARKET: 12 THIRD PARTY GABLES & JV TOTAL
PROPERTIES 1 10 11
PROPERTIES 10 7 17
PROPERTIES 6 3 9
UNITS 298 2579 2,877
UNITS 1,864 1325 3,189
UNITS 1,213 953 2,166
ATLANTA, GA YEARS IN MARKET: 39 THIRD PARTY GABLES & JV TOTAL NORTH FLORIDA YEARS IN MARKET: 37 THIRD PARTY GABLES & JV TOTAL SOUTH FLORIDA YEARS IN MARKET: 37 THIRD PARTY GABLES & JV TOTAL
PROPERTIES 4 7 11
UNITS 1,103 2315 3,418
PROPERTIES 6 0 6
UNITS 1,850 0 1,850
PROPERTIES 4 8 12
UNITS 878 2015 2,893
OUR COMMUNITIES
Austin, TX
Houston, TX
Dallas, TX
Boston, MA
Gables at the Terrace Gables Central Park Gables Park Plaza Gables Park Tower Gables Republic Square Gables West Avenue Lantana Ridge Domain Verde
Crimson Gables 6464 San Felipe Gables Cityscape Gables Citywalk Gables Metropolitan Uptown Gables Post Oak Gables Revere Upper Kirby Gables River Oaks Gables Tanglewood Gables Upper Kirby M5250
Gables Katy Trail Gables McKinney Avenue Gables Mirabella Gables Park 17 Gables Republic Tower Gables Turtle Creek Cityplace Gables Villa Rosa Gables Water Street Mission Gate Park 5940 MD State Thomas Ravello The Henderson The Kathryn The Margo The Maxwell Uptown Trail
Crimson Court Gables Arsenal Street Gables Seaport Gables University Station HUB25 Katahdin Woods RE150 Watermark Kendall East Watermark Kendall West
market presence
OUR COMMUNITIES
Washington, DC
MD & VA
Denver, CO
AZ & CA
215 C Street Gables City Vista Gables Dupont Circle Gables Takoma Park Ledger Union Market Ora The Berkshire Westbrooke Place Yuma Gardens
Chase Heritage Curve 6100 Gables 12 Twenty One Gables Centerpointe Gables Old Town North Gables Pointe 14 Langley Terrace Waverly Village
Gables Cherry Creek Gables Residences Gables Speer Blvd Gables Vista Residences Market Station
Desert Club
Gables Alta Murrieta Gables Oak Creek Gables Point Loma
OUR COMMUNITIES
market presence
Atlanta, GA
North Florida
South Florida
Berkeley Heights Dunwoody Gables Gables Brookhaven Gables Century Center Gables Midtown Gables Mill Gables Montclair Gables Sugarloaf Gables Vinings Village The Ashley Gables Buckhead Willow Trail
Mirrorton Apartments Shadetree Apartments The Enclave The Napier The Wilds at Trailwinds West Port Colony
Gables Boca Place Gables Columbus Center Gables Montecito Gables Palma Vista Gables Ponce Gables Town Colony Gables Town Place Gables Wilton Park Mizner Park Apartments Royal Poinciana South The Residences at Thesis Vue at 1400
Corporate Offices
GABLES CORPORATE OFFICES
Atlanta
3399 Peachtree Road NE Suite 600 Atlanta, GA 30326 (404) 923 5500
market presence
Austin
6850 Austin Center Blvd. Suite 200 Austin, TX 78731 (512) 502-6000
Boca Raton
750 Park of Commerce Blvd Suite 300 Boca Raton, FL 33487 (561)997-9700
Boston
501 Congress Street Boston, MA 02210
GABLES CORPORATE OFFICES
D.C. Metro
8300 Greensboro Drive Suite 650 McLean, VA 22102 (703) 918-2500
Dallas
3811 Turtle Creek Blvd Suite 1500 Dallas, TX 75219 (214) 252-2600
Denver
101 University Blvd. Suite 240 Denver, CO 80206 (720) 616-6830
Houston
5847 San Felipe Suite 3250 Houston, TX 77057 (713) 784-4144
Core Services
CORE SERVICES DUE DILIGENCE
Service Is Our Signature Amenity Customized and hospitality-focused service is what inspires us. It’s about creating long-term
DEVELOPMENT CONSULTING
ACCOUNTING
HR, TRAINING & RECRUITING
relationships built upon trust, caring and respect. This mindset is carried through to our residents, fellow associates, vendors and especially our third-party clients.
AUDIT & RISK MANAGMENT
MARKETING
THIRD PARTY SERVICES
REVENUE MANAGEMENT
BUSINESS INTELLIGENCE
LEASE UP EXPERIENCE
IT FACILITIES MANAGEMENT
SUSTAINABILITY
Leadership
EXECUTIVE LEADERSHIP
SUE ANSEL
President Chief Executive Officer
DAWN SEVERT
Started career with Gables in 1988
MARY HOLLANDS Senior Vice President Third Party Operations
Started career with Gables in 1993
Executive Vice President Chief Financial Officer Started career with Gables in 1994
DONNA SUMMERS
President Gables Management Company
Started career with Gables in 1984-96. Returned in 2005
GREG GASIOR
MELANIE TRAPNELL
Started career with Gables in 1995
Started career with Gables in 2017
Senior Vice President Operations East
Senior Vice President Operations West
GIGI GIANNONI
Senior Vice President Customer Experience
Started career with Gables in 2002-2004. Returned in 2013
EXECUTIVE LEADERSHIP
ROB PRESLEY
Senior Vice President Facilities Management and Quality Assurance
BRIAN MOSLEY
PHILIP ALTSCHULER
Senior Vice President Asset Management
DAVID REECE
Started career with Gables in 2019
Senior Vice President Human Resources
Started career with Gables in 2008
Senior Vice President Finance and Capital Markets
DENNIS RAINOSEK
JORGEN PUNDA
CARRIE BILLIAM
MATTHEW BEARDEN
Started career with Gables in 1986
Started career with Gables in 2006
Started career with Gables in 2021
Started career with Gables in 2004
Started career with Gables in 2008
Started career with Gables in 1988
Senior Vice President Portfolio Management
leadership
Senior Vice President Investments
Senior Vice President Accounting
Senior Vice President Construction
OPERATIONS LEADERSHIP
JEAN ANTON
Vice President of Operations North Florida/Atlanta Started career with Gables in 1997
SHELLY COULTER
Vice President of Operations Dallas/Houston/Arizona Started career with Gables in 1992
DARIN BOTELHO
Vice President Commercial Real Estate
Started career with Gables in 2007
TIM HUTCHINSON
Vice President of Operations DC/ Boston Started career with Gables in 2015
SHANE POLK
Vice President Facilities Management
Started career with Gables in 2012
ANNA FRENZEL
Vice President of Operations Denver/California Started career with Gables in 2015
CORPORATE LEADERSHIP
TERESA MEUTER
Vice President Third Party Accounting
Started career with Gables in 2018
JAMES HAMRICK
WILL GOSNELL
Started career with Gables in 2018
Started career with Gables in 2000
Vice President Information Technology
ROB RECTOR
Vice President Training and Development Started career with Gables in 2001
leadership
Vice President Internal Audit
JUN LEE
Vice President Revenue Management
Started career with Gables in 2021
To read our Leadership Bios scan the QR Code:
NATIONAL OPERATIONS LEADERSHIP Donna Summers President of Gables Management Company
Greg Gasior Senior Vice President Operations - East
Jean Anton VP Operations Atlanta/North Florida
Tim Hutchinson VP Operations DC/Boston
Mary Hollands Senior Vice President Third Party Operations
Melanie Trapnell Senior Vice President Operations - West
Rachel Lee Sr. Real Estate Analyst Atlanta
Shelly Coulter VP Operations Dallas/Houston/Arizona
Stacey Abure Real Estate Analyst Atlanta
Rebecca Slater Regional Manager Houston
Kristin Smialek Client Services Atlanta
Jennifer Hill Regional Manager Dallas
Amanda James Sr Regional Manager South Florida
Michael Proctor Regional Manager Atlanta
Jennifer Rush Regional Manager DC Metro
Yvette Tillman Regional Manager South Florida
Kristin Roberts Regional Manager Atlanta
Cherish Medawar Regional Manager DC Metro
Julia Small Regional Manager Dallas
Ryan McCarry District Manager North Florida
Sandy Becker Regional Manager DC Metro
Tiffany Roland Regional Manager Dallas/Houston
Shawn Whitworth Regional Manager Boston
Anna Frenzel VP Operations Denver/California
Renee Clark Sr Regional Manager Austin Sabrina Taylor Regional Manager Denver/CA
Jun Lee Director Revenue Management Dallas Asha Patel Pricing Manager Dallas Stacey Valdez Pricing Manager Austin TBD Revenue Mgt Analyst Dallas