Gables Resource Guide
Taking Care of the Way You Live Your home is our priority. Making your life easier is why we care so much about all the details.
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Table of Contents 01. HUMAN RESOURCES Ultipro Ovations 02. TRAINING & DEVELOPMENT Talks4Techs Ads Litmos GLI 03. IT SUPPORT CENTER 04. OPERATIONS 05. INTERNAL AUDIT 06. ASSET MANAGEMENT Risk Management 07. MARKETING 08. PROPERTY ACCOUNTING 09. CORPORATE ACCOUNTING 10. GABLES CORPORATE ACCOMMODATIONS 11. FACILITIES 12. DEVELOPMENT 13. CONSTRUCTION 14. URBAN RETAIL 15. GABLES VOCABULARY
01
Department
Human Resources Our company culture is one of the elements that we strive to maintain. Even though we are a larger company that stretches across the United States, we make every effort to uphold a family-like environment
CONTACT: HR@gables.com
PROGRAMS MANAGED BY HUMAN RESOURCES: Recruiting Payroll Ultipro Ovations Fit4Funds EAP – Employee Assistance Program Benefits Office Vibe
www.gables.com
Ultipro Ultipro is our online human resource center that manages associate information. See a list of program details on the right side of this page.
CONTACT: HR@gables.com
You can: view and print pay statements
view PTO balances
view and print W-2’s
view current benefit elections
change personal information
make changes to your benefits
update your W-4
www.gables.com
Ovations Ovations is our associate reward program. Be recognized, and recognize others, for implementing the Gables mission everyday. Earn points to exchange for prizes. Fit4Funds is a wellness program designed to support associates daily efforts in maintaining a healthy lifestyle. Earn incentives by participating in a number of events that promote healthy living.
CONTACT: HR@gables.com
ACTIVATE YOUR ACCOUNT BY VISITING
GABLESOVATIONS.COM AND ENTERING YOUR EMPLOYEE ID #. Don’t forget to save Ovations to your smart phone home screen!
www.gables.com
02
Department
Training & Development Let this award winning training department support you during your long career here at Gables! This department focuses on the developmental growth of our associates; as well as, increasing their skill set. Log into Litmos to review the wide variety of training classes offered online and through instructor led classes.
CONTACT: training@gables.com
Litmos Talent Development Compliance Training Mystery Shopping Program
Programs Managed by Training:
Online & Instructor Led Courses
Leader Program
Talks4Techs Gables Leadership Institute Technology Training
www.gables.com
Talks4Techs Talks4Techs is an online show hosted by the regional service trainers. Join this live show and enjoy a number of service related topics that help support the efforts of our fabulous service associates. Follow Us At: https://livestream.com/gablestraining
CONTACT: training@gables.com
www.gables.com
Litmos Litmos is our online training program. Login to complete instant web based courses on a variety of topics or sign up for the next available instructor led class. Start Training Today At: https://gables.litmos.com
CONTACT: training@gables.com
Get on demand training on the go!
www.gables.com
Gables Leadership Institute Gables Leadership Institute (GLI) is a specialized, one-of-a kind immersive leadership development experience. GLI not only builds your leadership skills in a manner that can be instantly applied on the job, but also provides you with the opportunity to network with peers and company executives from all around the country helping you develop a deeper understanding of how each department drives the company’s success. Participants have the opportunity to share their personal knowledge and experience with their peers and senior management team during four 3-day classes taught at various locations around the country.
CONTACT: training@gables.com
www.gables.com
03
Department
IT Support Center Our internal Information Technology Center will support you through all your computer and network needs 7 days a week!
CONTACT: supportcenter@gables.com
Programs Supported by IT Outlook
Gables Computers
Gables Net
Insite
Yardi
Ultipro
Kronos
www.gables.com
04
Department Operations
Operations is the largest department within Gables Residential. The associates in this department have a direct connection with over 100 properties that they manage across the nation.
Associates in this department include:
Onsite Office Personnel
Onsite Maintenance/ Service Personnel
Regional Managers
Pricing Analysts
www.gables.com
05
Department Internal Audit
The Internal Audit Department at Gables Residential is a fully-integrated support service group that provides operational reviews and monitors compliance at both community and corporate levels
CONTACT: internalauditors@gables.com
www.gables.com
06
Department
Asset Management Keeping track of the assets of a company is an important task that can save companies money and time. Asset management is the process of maximizing the value of assets of the company to provide the best returns possible.
CONTACT: assetmanagers@gables.com
Tasks Managed by Asset Management: Investment Analysis
Performance Tracking
Recommend & Monitor Capital Projects
Prepare Annual Business Plans & Strategies Project Financial Forecasts for Investors
Expense Reduction Programs
Risk Management
www.gables.com
Risk Management Risk Management oversees insurance and risk related matters for Gables owned communities. We also provide guidance and advice on insurance and risk related matters to Gables associates on Third Party Managed locations.
Compliance
DEPOT
INCIDENT reports
Resident
INSURANCE and Assurant/TDIP
Programs Managed by Risk Management: www.gables.com
07
Department Marketing
The marketing department manages all of Gables advertising needs. They are responsible for keeping the gables.com website up to date with all current community and company information.
Programs Managed by Marketing: PAWS TO CARE
DRIP MARKETING
CAPTIVATE
SOCIAL MEDIA
GABLES ONE-STOP SHOP
ADVERTISING
REPUTATION MANAGEMENT
GABLES.COM
www.gables.com
08
Department
Property Accounting Property accounting oversees all financial matters for Gables, third party owned assets and internal corporate accounting; as well as, tax and investor reporting requirements.
Programs Managed by Property Accounting:
01 Financial Reporting
02 Accounts Payable
03 Banking Portals
04 Manage Financial Documents on Corporate Server
05 Third Party Financial Reporting and Client Relations
www.gables.com
09
Department
Corporate Accounting The corporate accountants oversee the expenses of the corporate level associates and corporate offices.
www.gables.com
10
Department
Gables Corporate Accommodations GCA is the exclusive corporate housing provider of furnished corporate apartments at all Gables communities. A corporate apartment is a fullyfurnished apartment that is leased to a company or individual for 30 days or longer.
www.gables.com
11
Department
Facilities Management Facilities oversees the maintenance of our communities. They manage capital projects at the REIT and JV Partners ventures and will manage fee communities for a fee. They maintain the life of our communities through the preventative maintenance program and negotiate national contracts for maintenance supplies and service.
CONTACT: facilitiesmanagement@gables.com
www.gables.com
12
Department Development
Gables is always looking for growth by developing brand new communities. The development department scouts EPN locations, manages architectural plans and specifications and approves designs right down to the last tile in the backsplash.
www.gables.com
13
Department Construction
Construction is in charge of managing the plans that development approves. They oversee a new project from the groundbreaking to the grand opening.
www.gables.com
14
Department Urban Retail
Urban Retail manages all the retail space that is owned through the REIT or JV communities. They work with all types of tenants; such as, Whole Foods, spas and restaurants.
CONTACT: gablesurban@gables.com
www.gables.com
15
GABLES Vocabulary
ACM
Assistance Community Manager
AUM
American Utility Management
JV
Joint Venture
Community Manager
LP
Leasing Professional
CM
ILS
Internet Listing Service
EAP
Employee Assistance Program
LRO
Lease Rent Options
EPN
Established Premium Neighborhood
REIT
Real Estate Investment Trust
Fit4Funds Gables Day GCA GLI ICIMS
Gables Health Management Program
RM
Each region chooses a day to get together and give back to the community.
SOP
Standard Operating Procedures
TDIP
Alternative Resident Insurance Program
Gables Corporate Accommodations Gables Leadership Institute
T&D
Regional Manager
Training & Development
Applicant Recruiting Software
www.gables.com