Community Information and Amenities
When are the nearest fitness classes held and where?
We will occasionally have resident events that include free fitness classes in our gym. The nearest fitness center with classes is Equinox Seaport and the schedule of classes and prices can be found at https://www.equinox.com/clubs/boston/seaport
What are the hours of the amenities?
Our indoor amenities (Clubroom, Wi-Fi-Lounge, and Gym) are open 24/7. Our outdoor roof deck is open from 9am to 11pm and our pool is open from 9am to 9pm.
How do I reserve the Wi-Fi-Lounge?
Feel free to email or visit our leasing office to reserve the Wi-Fi-Lounge. We will send you our Wi-Fi-Lounge reservation form to sign
Where do I dispose of my trash?
Please dispose your trash in the trash chute located next to the elevators on all floors.
Where are the recycling centers?
We pride ourselves on green initiatives to care for the environment. The recycling center is located past the bike room, at the back of our loading dock.
What do I do with my move in boxes?
You can either recycle them or place them at our “box swap” station which is in the freight elevator lobby where you can drop off your boxes.
How does my key fob work?
The key fob provides access to all main doors, amenities, and your apartment.
Where are the mailboxes located?
Mailboxes are located in the lobby.
Do you have resident activities or events?
We have resident events 2-3 times a month.
Gables Seaport
Can I have a party at the pool?
Only the Wi-Fi-Lounge is reservable for a party. Our guest policy for the pool and all amenities is two guests per apartment.
Where is the best place for me to park?
The South Boston Waterfront Transportation Center (SBWTC) Garage is the closest public parking garage and is accessible via Congress Street or World Trade Center Avenue.
Conveniences
How do I pay rent online?
We have made paying your rent easy by setting you up with your personal online account to the Gables Resident App. You will go to gables.com and click on the Resident Login key in the upper right-hand corner. Select the link to set up your Gables Resident account. This is a great way to stay connected to your management team from anywhere in the world.
How do I reserve the freight elevator?
You may reserve the freight elevator by emailing seaport@gables.com or letting either the concierge team or leasing office know.
How do I get a hold of the concierge? What can he/she help me with?
You can reach the concierge via email at seaport.concierge@gables.com or via phone at 857-990-1889. The concierge team can assist with a variety of day-today issues from delivering packages and dry cleaning, to recommending for dog walkers or house cleaners and everything in between.
Where can I access WI-FI in the building?
You can access our free Wi-Fi in all of our common areas.
Do you have a courtesy officer onsite and how do I get a hold of them?
We don’t have a courtesy officer onsite; however our concierge is 24/7 and you can contact them via email at seaport.concierge@gables.com or via phone at 857990-1889.
Gables Seaport
Guests
Where can my guests park?
Guests can park in the public parking garage next door. The parking garage is called South Boston Waterfront Transportation Center or SBWTC
Where do my movers park?
In the interest of safety for proper clearance for other residents and emergency vehicles, your movers may park in our loading dock. However, please contact leasing office or concierge to reserve it for you.
How does my guest access the garage?
The public garage where guests can park is located next door, right after you pass our main entrance. Follow the ramp up and into the garage – the entry gates are on the second floor.
Where does the delivery person come in or do I have to meet them?
All food deliveries will come into the lobby through our main entrance and will be placed on the wooden shelves located at the back of the lobby, by the package room. You do not need to meet them directly.
How many guests can I have with me at the amenities?
We love it when you share your community with your friends and family. Two guests per resident are welcome to join you in all of the amenity areas.
How do I let friends in the gate?
We do not have a gate.
Maintenance
How do I submit service requests?
We want placing a service request for work needed in your apartment home easy. You may place a service request via our resident portal (Rent Café).
What do I do if I have a Maintenance emergency after hours?
For those times that you may have an emergency after office hours, you may contact our office at 857-702-9050 and you will be directed to our on-call maintenance
What is considered a maintenance emergency?
Gables Seaport
Emergency maintenance problems that will be dispatched to the on-call service technician include:
1. No electricity throughout the apartment
2. No water.
3. No air conditioning on a day of extreme heat (80+ degrees).
4. Water entering the apartment.
5. Possibility of fire.
6. Impeded plumbing in an apartment with only one bathroom.
7. No heat.
8. Non-functioning or malfunctioning smoke detector.
9. Gas leak (also call the gas company).
10. Running water that cannot be shut off.
11. Malfunctioning door or window locks.
Furry Friends
Do you have a dog park?
We do not have a dog park, but we have a map of the 5 closest dog parks available through the concierge.
Where is the best place to walk my pet?
The closest green space that is pet friendly is outside our third-floor entrance, across the street from the Seaport Hotel.
Do you have a dog wash area?
Our pet spa is located at the back of the lobby – follow the “You Dirty Dog” sign!
Do you host Yappy Hours?
We do! We host one every 6 weeks.
Do I have to have my dog on a leash?
For the safety of your dog and all residents in the community, all pets are required to be on a leash when in any common area. It’s the law and the best practice for your pet’s safety.
Gables Seaport
Local Neighborhood
Where is the nearest post office?
25 Dorchester Ave
Out our third-floor entrance, take a left on to World Trade Center Avenue, and at the lights at the bottom of the hill, take a right onto Summer Street. Continue walking for .6 miles and take a left onto Dorchester Avenue. The Post Office will be 250 feet ahead on the right.
What is the nearest Metro/Train?
Silver Line – World Trade Center stop
Out our main entrance directly to the left or out our third-floor entrance, directly to the right.
Where is the nearest bus stop?
Silver Line – World Trade Center stop
Out our main entrance directly to the left or out our third-floor entrance, directly to the right.
What bus route are we on?
SL1, SL2, SL3 and 7
Where is the nearest grocery store?
Trader Joe’s
44 Thompson Place, Boston
Where is the nearest biking or walking trail?
The Harbor Walk is accessible throughout the seaport. A full list of amenities and sights throughout the Harbor Walk can be found here: https://www.bostonharborwalk.org/
Where are schools for this area located?
James F Condon School (PK – 8th Grade)
200 D Street, Boston, MA
Joseph P Tynan Elementary School (PK – 5th Grade)
650 East 4th Street, Boston, MA
Excel High School (9th – 12th Grade)
95 G Street, Boston, MA
Gables Seaport
Where is the nearest laundry facility?
We have multiple laundry vendors that will pick up and drop off laundry with concierge – for wash and fold, dry cleaning, and specialty cleaning items.
Where is the nearest mall?
Prudential Center
800 Boylston Street, Boston, MA
Copley Place
100 Huntington Avenue, Boston, MA
South Bay Center
8 Allstate Road, Boston, MA
Where is the nearest movie theater?
Alamo Drafthouse Cinema
60 Seaport Blvd, Boston, MA
Where is the nearest event venue?
Leader Bank Pavilion
290 Northern Avenue, Boston, MA
TD Garden
100 Legends Way, Boston, MA
Where is the nearest park?
Medal of Honor Park
775 E 1st Street, Boston, MA
Boston Common
139 Tremont Street, Boston, MA
Where are the nearest museums?
Institute of Contemporary Art, Boston
25 Harbor Shore Drive, Boston, MA
Tea Party Ships and Museum
306 Congress Street, Boston, MA
Museum of Fine Art
465 Huntington Avenue, Boston, MA
Isabella Stewart Gardner Museum
25 Evans Way, Boston, MA
Boston Children’s Museum
308 Congress Street, Boston, MA
Fire Museum Boston
344 Congress Street, Boston, MA
The Sports Museum
100 Legends Way, Boston, MA
Gables Seaport
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How to Set Up AutoPay on Rent Cafe
We’re excited to announce that we ’ re now able to offer autopay set-up for your monthly rent. We look forward to better serving you and hope this payment option will be a beneficial and convenient service for you.
1.) LOG INTO RENT CAFE
Log into your rent cafe similar to how you would to pay your rent.
2.) SELECT AUTOPAY SET UP
When you log in you will arrive at your home page. Select the Auto-pay Set Up tab.
3.) ENTER PAYMENT, START, AND END DATE
Select the Payment Account for your auto-pay. Then enter the date you would like the auto-pay to start and end.
4.) ENTER PAY DATE, PERCENTAGE AND MAX PAY
Select the day the payment will draft for payment. Then enter 100% in the Percentage. Next, enter in the Max Pay Amount. This amount will be the max that will pull from your bank. Keep in mind the average monthly charge will only show your rent and NOT water. It is recommended to do a max pay more than what you pay on average for rent and water The auto-pay will only draft what is due if your max pay is higher than what is owed
5.) HOW TO KNOW WHAT TO ENTER FOR MAX PAY
Unsure of what to enter for the Max Pay? Select Recent Activity to view your previous payments. If your average payment is $2000 then it is recommend to do the max pay as $2300 for good measure. Please note if the max pay is set up for less than what is owed the auto-pay will not be able to draft from the bank. For example, if your max pay is set at $2000, but you owe $2030 the auto-pay will not draft from the bank.
Should you have any questions do not hesitate to reach out to the Leasing Office.
The best coverage for the best humans (that’s you). Get coverage designed just for you and your home with Assurant. Our two options, Renters Insurance and Liability Only, make it easy to meet your property management company’s requirement.
For a fast and free quote in 2 minutes or less, visit AssurantRenters.com
Describe your style.
I have excellent taste and belongings I love That sounds like a good idea, actually.
I’m a minimalist. I keep things simple
Great. Now describe your ideal policy.
I want something that protects me, my belongings and maybe a roommate. Would you like to customize your policy to fit your lifestyle?
In all states, unless otherwise noted, Renters Insurance and Residents Liability Insurance are underwritten by American Bankers Insurance Company of Florida with its home office in Miami, Florida In Minnesota, the underwriter is American Security Insurance Company. In Georgia, Residents Liability is underwritten by Voyager Indemnity Insurance Company These companies operate under the trade name Assurant Renters Insurance is right for you!
I’m just looking to meet my landlord’s requirements
Liability Only is right for you! No, thanks.
Roommates
Meets everyone on your lease’s liability insurance requirement*
Belongings
Protection for your belongings and one roommate’s (just write their name down) Replacement Cost
Money for the actual cost to replace your things
Water Damage Liability
Pays for accidental water damage** to your home
See how you can make your
Preparing for Severe Winter Weather
Winter weather is fast approaching — or has already arrived — in many parts of the country. With it comes winter storms like blizzards, snow squalls and ice storms. Storms can last several hours or a few days, leading to power and heat loss. They can also vary in strength and severity, depending on where in the U.S. you’re located.
Keep Your Belongings and Your Home Safe
Sources:
Heating
• Never use an oven to heat your home
• Keep anything that can burn at least three feet from any heat source like fireplaces, wood stoves, radiators, space heaters or candles
• Turn space heaters off when you leave a room or go to bed
• Have your furnace, heating system and chimney serviced each year by a qualified professional
Electrical
• Plug only one heat-producing appliance (e.g., space heater) into an electrical outlet at a time
• Plug in electronics that use the appropriate voltage for your power strip
• Never use an extension cord with a heat-producing appliance
• Check your electronics cords regularly
Supplies
• Stockpile nonperishable food and water to last for several days before winter season and account for everyone in your home including pets
• Have cash on hand as an emergency fund in case power lines are down or roads are unsafe
Vehicles
• F ill your gas tank regularly during peak storm seasons to avoid a gas shortage, or if you’re unable to get to a gas station safely
Resident Quick Claims Guide
Learn how to file a claim without any complications.
How do I file a claim?
If you’re a Renters Insurance policyholder, one thing that will help you before you need to file a claim is to take photos or videos of your home and your belongings to document what you own. If there’s damage or something is stolen, these photos and videos may help you if you file a claim.
And be sure to:
Always contact the appropriate authorities before filing a claim
Notify the property management team
Use this guide based on whether there’s damage to your home or your belongings
Something happen to your home or a neighbor’s?
If you need to file a liability claim because of damage you caused from fire, smoke, water* or an explosion:
Call us at 1-800-358-0600 with your policy number ready to start your claim
Get a fire or incident report from the appropriate authorities if needed
Share receipts or documentation of any additional living expenses if your home isn’t safe to stay at
If we need to do an inspection, we’ll work with you to find the best time and method, which may be a video walk-through on your phone. From there, your claims adjuster will contact you and keep you updated with any next steps.
Something happen to your personal belongings?
With Renters Insurance, we’ll help you get things back to normal if your belongings are damaged in case of:
Exclusions may apply.
You’ll need to:
File a claims form by visiting MyAssurantPolicy.com or calling 1-800-358-0600
Create a list of belongings that were damaged or stolen
Show proof that you own the belongings that were damaged or stolen (like receipts, pictures, videos or credit card statements)
Attach a fire, incident or theft report from the appropriate authorities (fire department, police, technicians in cases of power surges, etc.)
From there, we’ll help cover the cost of your damaged belongings by giving you money for what your things are currently worth. As you replace your belongings, send us the receipts so we can cover the difference.
Please have your policy number ready.
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Click here Click here to learn more about our Sustainability efforts and to learn more about our Sustainability efforts and practices. practices.
At Gables, we understand that your pets are members of your family. We value how important they are to you and we strive to make your pets feel right at home. That's why we've developed the Paws to Care™ program to celebrate your pet!
As a Gables resident, you can “Paws to Care” for your precious pets for a reduced rate. Gables has partnered with Nationwide to o er our residents exclusive access to discounted pet protection. This is just one of the many perks for our Gables pets! Visit the website below to register!
benefits.petinsurance.com/gables-residents
Gables supports the charity Guardian Angels Medical Service Dogs, Inc. This organization trains and donates medical service dogs to deserving Veterans and others in need. Learn more about this impactful nonprofit at medicalservicedogs.org, or donate today at gables.com/give Learn more about the benefits of Paws to Care™ at gables.com/pawstocare
