Taxi Cab Service Qualities that provide outstanding customer service

Responsible : As a passenger, you want to rest assured that you are in good hands and that your driver is acting responsibly. It could mean anything, whether it's obeying the rules of the road or keeping your vehicle clean.

Local Knowledge : It is essential that your taxi driver has impeccable local and up-to-date knowledge of the road.

Patient : Each taxi driver will encounter a number of passengers who are stressed, frustrated, annoyed or late for an early flight. In these moments, it's crucial for cab drivers to exercise patience.

Punctual and Honest : This means getting you to your destination on time and avoiding potentially useless itineraries. It is also essential to know that your taxi driver is not profiting from you or increasing his expenses.

Cleanliness and Hygiene : When getting in a taxi, you should always expect the vehicle itself to be clean, tidy and organised. This means there is no more waste, clean seats and an environment free from dust or debris.

Problem Solver : The difference between a good taxi driver and a bad taxi driver is the capacity to solve these unexpected problems quickly. This could be anything from a problem with the vehicle itself to a getting stuck in a major traffic jam.

Hospitable : The best taxi drivers offer polite greetings to their passengers and assist them with any bags or luggage. If the passenger needs physical assistance to get in and out of the vehicle, a good driver will be readily available to assist.