COMPUTERS & TECHNOLOGY

Computer Support Technician

This program explores the PC system from software, hardware and operating system points of view. Topics covered include system boards, processors, memory, power supplies, input/output (I/O) ports, internal adapters, printers and basic networking devices.

Software topics include client/server operating systems and installation, as well as licensing software application. The knowledge integrates with fundamental customer support concepts for the operation of a help desk or call center. The fundamentals of computer networking including the Open Systems Interconnection (OSI) model, network architecture such as local area networks (LANs) and wide area networks (WANs) are addressed. Other topics of discussion include: network topologies, network protocols and services, routers and switches, wireless and access points, Virtual Private networks (VPN) security and IP address and subnetting. Students must enroll in all three classes. Students will need to purchase textbooks and pay for the exam. This program is eligible for TPEG funds and payment plans.

* MUST REGISTER FOR ALL 3 CLASSES. Total Cost: $749

Other IT Classes

The following courses are available to students to enroll in as a credit overlay. Information about these courses can be found in our college catalog.

CCNA1: Introduction to Networks

Cost: $394

Personal Computer Hardware/Comp TIA A+ Prep Cost: $394

Intro to PC

Operating

Systems Cost: $430

Admin Windows Operating System Cost: $430