Cutting Edge Computer Classes

cutting-edge computer classes

Desktop Support Technician (OSA Certificate)Technology jobs are in high demand! In as little as one semester you can prepare to work as a Desktop Support Technician and begin your pathway to a career in the tech field.

Students who want to earn the OSA Certificate must register for all three classes below.

Personal Computer Hardware: IT Essentials (16 Weeks) $299

ITSC 1025.1900 | 70 Hours | 08/27-12/05 | M, W | 5:00pm-8:30pm R-376 | Williams

This course explores the PC system from software, hardware, and operating system points of view. CompTIA A+ topics are covered and include system boards, processors, memory, power supplies, input/output (I/O) ports, internal adapters, printers, and basic networking devices. Software topics include client/server operating systems and installation, as well as licensing software application. CompTIA A+ testing vouchers must be purchased separately. If you are interested in taking this course separately, please contact in the CE office.

Fundamentals of Networking Tech (16 Weeks) $299

ITNW 1025.1900 | 64 Hours | 08/27-12/05 | M, W | 5:00pm-8:30pm R-376 | Williams

Designed as a class for students looking to pass the Microsoft Technology Associate (MTA) Networking Fundamentals exam. Discussed are the fundamentals of computer networking including the Open Systems Interconnection (OSI) model, network architecture such as local area networks (LANs) and wide area networks (WANs) are addressed. Other topics of discussion include: network topologies, network protocols and services, routers and switches, wireless and access points, Virtual Private Networks (VPN), security, & IP addressing and subnetting.

Help Desk Customer Service Skills (16 Weeks) $129

ITSC 1044.1900 | 15 Hours | 08/27-12/05 | M, W | 5:00pm-8:30pm R-376 | Williams

This course integrates the knowledge students attain from the A+ and Introduction to Networking courses with fundamental customer support concepts for the operation of a help desk or call center. Topics include: effective communication, customer service principles, troubleshooting, and problem resolution techniques.

SOFTWARE TRAINING

Microsoft Word Specialist

(15 Weeks) $299 ITSW 2058.1900 | 32 Hours | 09/10 - 10/31 M, W | 5:30pm-7:30pm | N-217 | Gant

The Microsoft Word application course provides students with an opportunity to gain technical skills in using features of the Word application. Topics included document formatting, editing basics, and various ways to customize a Word document. This course is designed to help prepare you for the Microsoft Specialist Exam.

Microsoft Excel Specialist

(15 Weeks) $299 ITSW 2057.1901 | 32 Hours | 09/18 - 11/09 T, F | 5:30pm-7:30pm | R-359 | Gant

The Microsoft Excel application course provides students with an opportunity to gain professional skills in developing spreadsheets, using worksheet formatting, working with basic formulas and functions and creating various documents from Excel data. This course is designed to help prepare you for the Microsoft Specialist Exam.

Microsoft Excel Core

(2 Weeks) $89 ITSW 2057.1903 | 8 Hours | 09/07 - 09/14 F | 5:30pm-9:30pm | R-359 | Gant

Do you need help mastering the basics of Excel? This two-night course will provide you with the opportunity to increase your proficiency in Excel, and discover some of its hidden features.

Microsoft Word Core

(2 Weeks) $89 ITSW 2058.1901 | 8 Hours | 10/12 - 10/19 F | 5:30pm-9:30pm | R-358 | Gant

Do you ever wish you could be more proficient at Word? This two-night course will provide you with the opportunity to learn some of the tricks and tips needed to be more efficient in your document creation and will provide opportunities for you to discover some of its hidden features.

409-944-1344 | CE@gc.edu

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