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FAQ

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First-Timer Advice

First-Timer Advice

Badges and Registration

What does my badge include? Origins Game Fair badges cover almost everything you would want to do at the convention including admission to the Exhibit Hall (Thursday through Sunday), all regular events, seminars, workshops, concerts, and the massive Open Gaming Area with a board game library of more than 1,000 games. Most events are covered by your badge, except premium events that have an upcharge to cover materials, prize support or special guest GM/presenter. These premium events will be noted in the event listing on TableTop.events and the Origins App, so you know what events have an extra fee.

Do I have to wear my badge? Attendees are required to wear their badge at all times. Your badge grants you access into show areas. If you do not wear your badge, you will be denied entry. You will also be required to wear your vaccination proof bracelet. See full health and safety protocols below.

What do I do if I lose my badge? Do not lose your badge. Replacement badges will not be issued. If you lose your badge you will need to purchase a new badge.

I need help with this new registration system! On the main Origins page on TableTop.events there are many helpful instructions and videos. Use the Attend drop down button to see the various instructions.

Can I use my username and password from last year? No, we have a new system and you must have an account in TableTop.events.

Can I use cash at the show? Due to health and safety concerns, we will not be accepting cash at registration during the convention this year. Cash will be accepted, however, in the exhibit hall, food vendors and in the Origins Merchandise booth.

How can I get a refund on my Origins 2022 badge? Refunds on new badges purchase in 2022 are available from the TableTop.events website through May 2, 2022. All refunds are subject to a 10% service fee. There are no refunds on balances on account from previous years.

Events

FAQ

How do I participate in an event? If you are not pre-registered for an event you can wait in standby for an event. Check for event locations on TableTop.events and go to the table listed. You can check with the GM or organizer to see if seats are available. If there is an upcharge for an event you will need to use generics (see below).

If regular events are now included in my badge, why do I need event tickets? Most scheduled events have limited seating and can only accommodate a specific number of players. People who reserve event tickets will be seated first. If there are remaining seats at the start of the event, the GM will seat those waiting to play.

What are generics and how do I get them? Generics are tickets that can be used to buy a seat in an event after players with purchased event tickets have been seated. Generic tickets will be available at Registration. We are phasing out the plastic token generics from past years, and 2022 will be the final year you may use any plastic token generics that you still have from prior years. Please note that as all regular scheduled events are included in your badge price, you will only be able to use generics for upcharge and premium events.

How do refunds work? Refunds for event tickets are given for cancelled events or up to 24 hours prior to scheduled event time. If the event is cancelled, the event ticket must have the signature from staff at the Event HQ in your area to be refunded. Please note that only premium events with upcharges will be refunded. If a regular event is cancelled there is no refund as there was no cost for the event.

Health and Safety

How are you handling COVID-19 safety? All attendees, exhibitors, gamemasters, event organizers, volunteers and event staff are required to be fully vaccinated against COVID-19 with a vaccine approved or authorized by the FDA or WHO, and that proof of vaccination will be required to attend the convention. All attendees, exhibitors, gamemasters, event organizers, volunteers and event staff are encouraged to wear a mask while indoors. GMs and event organizers reserve the right to require masks at their event. Where possible please practice social distancing. Tables in the gaming halls and open gaming areas are spaced to increase the distance between tables. We have provided hand sanitizing stations around the convention center, please use them frequently.

Health and Safety (continued)

FAQ

How will you be checking for proof of vaccination? All attendees, exhibitors, gamemasters, event organizers, volunteers and event staff are required to present either a physical vaccination card or photo of the card, along with a matching governmentissued ID, to receive a wristband to show that you have been vax checked. You only need to show this proof once at the show but will need a wristband to pick up your badge in the registration area, as well as to enter program areas throughout the convention center. If you loose your wristband, you will have to return to the vax check station to get a new one. There is no charge for replacing a wristband.

Are weapons allowed at Origins? Real weapons and weapons resembling real weapons are not allowed at Origins. Cosplay weapons must be cleared by convention security and peace-bonded. Visit the Security Office directly outside of the Exhibit Hall in the Main Concourse. Replica weapons purchased in the Exhibit Hall must be immediately secured in the purchaser’s vehicle or hotel room.

What is peace-bonding? We utilize zip ties to mark items as safe and inspected. Once we have zip-tied your item, you are not permitted to remove it. Security will have zip ties on hand at the show. Visit the Security Office directly outside of the Exhibit Hall in the Main Concourse to peace-bond your item.

Are wheelchairs available? The convention center has a limited number of manual wheelchairs available. They are stored at Public Safety Command. If you (or someone you know) needs a wheelchair, contact Public Safety directly at (614) 827-2547. A member of Public Safety will bring the wheelchair to you. You will be asked to exchange a photo ID for the wheelchair, which will be returned to you when you are done using the chair.

Is there a lost and found? If you have lost an item or find an item during the show, please visit the Information Booth next to Registration. If possible, found property will be returned to the owner. Any items not claimed will be left at the Security Office and brought back to the Origins office after the close of the show.

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