Student Life and Support Services
Any student who brings a complaint has the burden of proof and must provide documentation and evidence to support the allegation. A complaint should normally be filed within 10 working days of the incident or incidents. (Note: This policy does not limit the University’s right to change rules, policies or practices.) The student should put his or her grievance in writing according to the following guidelines: What is the grievance? Identify it. What are the grounds for the grievance? Explain the basic justification for it based on a claimed violation of a University rule or policy. How would you like to see it resolved? What do you want done? • For academic grievances (other than disability issues) the student will submit the complaint in writing to the Vice President for Academic Affairs. The Vice President for Academic Affairs will ensure that the complaint receives a timely response. • For non-academic grievances (other than disability issues), the student will submit the complaints in writing to the Vice President for Student Development and Engagement. The Vice President for Student Development and Engagement will ensure that the complaint receives a timely response. To file a complaint against Gannon University in Florida, please write a letter or send an e-mail containing the following information: 1. Name of Student (or Complainant) 2. Complainant Address 3. Phone Number 4. Name of Institution 5. Location of the Institution(City) 6. Dates of Attendance 7. A full description of the problem and any other documentation that will support your claim such as enrollment agreements, correspondence, etc. Send letter to: Commission for Independent Education 325 W. Gaines Street, Suite 1414 Tallahassee, FL. 32399-0400 Toll free: 888-224-6684 Or E-mail: cieinfo@fldoe.org Or Fax: 850-245-3238
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Student Life and Support Services Academic Computing Gannon University seeks to provide state of the art computing, networking, and instructional technology to its students, faculty and staff. The campus currently offers: • Wireless access to Gannon’s network and the internet in all campus buildings; • Close to 100% of classrooms equipped with instructional technology; • An online learning management system to provide an enhanced classroom environment; • Virtual application to specific lab applications so you can access them on your personal computer or mobile device from anywhere in the world; • Each student is provided 600 print pages a semester to print from printers throughout campus; • MS Office 365 (full versions of Word, Excel, One Note, PowerPoint, etc.) is available to students at no charge; • Labs and classrooms with equipment geared to specific discipline requirements; • Access to view your tuition bill, grades, schedule, and transcript as well as view available courses and schedule online. You can also print your academic evaluation, register, or drop classes online.
Enrollment Services Enrollment services at Gannon University are available to students online. These enrollment services include course registration, student financial aid, student accounts and billing. These online services will be made available to students at the Florida campus. The Ruskin enrollment services team will assist students with any enrollment services.
University Bookstore & Spirit Store Gannon students are able to order books, supplies, and apparel from the Gannon bookstore online. When ordering textbooks, please visit: www.gannon.bkstr.com. Students can purchase new or used books to be shipped to their residence or the Ruskin, FL campus. Books ordered online may be filled by one of over 900 Follett stores or from the Follett distribution center in Chicago. The online bookstore lists all of Gannon’s course offerings each semester with corresponding text information. Discounted shipping from the online bookstore is offered to the Ruskin campus students, faculty and staff. In addition to the online bookstore, Gannon students can purchase apparel, accessories, home goods, and school supplies on the Ruskin campus. The spirit store is located in the Administration building.
