2024 RETAIL return policy
RETURNS & REFUNDS
• Merchandise must be returned within 30 days of original purchase with receipt. If receipt is not present must be able to verify purchase through member account.
• Merchandise must be in same condition as when purchased.
• Merchandise must be in original packaging.
• Payment will be refunded to your original payment method or applied to your membership account.
EXCHANGES
• Merchandise can be exchanged for something else of equal or lesser value.
• Merchandise exchange must be made within 30 days or original purchase.
• Merchandise must be in same condition as when purchased and in original packaging.
NON-RETURNABLE
• Merchandise that is not in original condition when purchased.
• Washed or worn items.
• Damaged items and open boxes (beauty products).
• Clearance items and or marked items “Final Sale”.
• Special orders on a case by case depending on if we carry item in the retail outlet or item can be returned to vendor.
• Gift Cards: No cancellations or refunds.
This policy may be amended at any time and in any manner without prior notice.