FR
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Lisburn
November / December 2014
CO
your community / your life / your business
THE CITY FOR LIFE
Spend this Christmas in Lisburn
YOUR TAX RETURN
Don’t let it spoil your Christmas
LOOK OUT FOR EACH OTHER Road Safety Week 17 - 23 November
Your Independent Community Magazine Delivered to 12,000 Homes and Businesses
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NOTE FROM THE EDITOR
CONTENTS:
Hello! WoW! This year has gone by so quickly and I’m definitely looking forward to a chilled festive season as we approach Christmas. I hear you LOL (Laugh Out Loud) at the word ‘chilled’; well, I suppose it’s what you make it to be really. Why not take time to get out and enjoy all the festivities that our community has to offer where you can meet new people with new ideas and even new humour! One thing that a lot of business people dread towards the end of the year is sitting down on a winter’s night to work on their tax returns! A time for a needed strong coffee! Ciaran Rea of Welby and Associates is a fully qualified tax advisor who can offer you a helping hand with your tax returns and other accounting needs (see pg. 4). Congratulations to McCall Tiles and Bathrooms who have recently opened a new showroom in Carryduff, conveniently situated for the Lisburn community. There is an enormous range of stock to cater for both the domestic and commercial customer (see pg. 9). Don’t forget to visit our competitions page on our website to win great prizes and of course continue to keep in-touch with us on social media or give us a call for a chat! Merry Christmas from all the In-touch Team!
Susan Contact: Susan Gilchrist t: 028 9332 4511 e: susan@newtownabbeyintouch.com w: www.newtownabbeyintouch.com Disclaimer Whilst every care has been taken to ensure that the data in this publication is accurate neither the publisher nor its editorial contributors can accept, and hereby disclaim, any liability to any party to loss or damage caused by errors or omissions resulting from negligence, accidents or any other cause. Newtownabbey In-touch does not officially endorse any advertising material included within this publication. All rights reserved. No part of this publication can be reproduced, stored in any retrieval system or transmitted in any form - electronic, mechanical, photocopying, recording or otherwise without prior permission of the publisher.
Get
4.
TAX RETURNS Employ a specialist
It’s coming towards that time of year when you need to submit your tax return. As you consider this there are several advantages to hiring a tax specialist rather than struggling with it yourself.
10.
HOW TO GET
in shape for Christmas
As the days draw in and temperatures drop, you may be tempted to hang up your exercise gear and hibernate. Don’t! here’s how to stay active throughout winter to beat those seasonal blues and feel on top of the world.
15-22. CHRISTMAS
Spend it in Lisburn With businesses that cater for every need, great transport connections and a festive atmosphere, Lisburn City Centre is the place for all your shopping this Christmas.
THE NEW CITROËN C1 CHARLES HURST CITR Spend this Christmas...
In Lisburn
30. THE NEW C1
THE RECENTLY LAUNCHED NEW C1 IS THE LATEST GENERATION OF THE POPULAR CITY CAR THAT HAS SOLD MORE THAN 780,000 UNITS WORLDWIDE SINCE LAUNCH IN 2005.
With a cheerful personality, attractive styling and impressive efficiency, the New Citroën C1 delivers an upbeat response to today’s urban mobility requirements and reflects the bold renewal of the Citroën brand. The New C1 is available as both three and five-door versions as a hatchback and as a new body style, named Airscape. Withopen-top a cheerful personality, attractive
Reviewed
HIGHLIGHTS INCLUDE; styling and impressive efficiency, the design with lines andan a cheerful frontNewMore Citroën C1dynamic delivers upbeat end gaze characterised by the eye-catching headlights. response to today’s urban mobility Airscape models can be finished in bi-tone colour requirements. schemes and brightly coloured interiors underline the car’s playful character.
Greater comfort for everyday driving. Agile and nippy, the New C1 marries compact exterior dimensions (just 3.46m long, 1.62m wide, 1.46m tall) for easy handling and a turning circle radius of
The New Citroën C1 is available in eight exterior colours (including four metallic shades) – Smalt Blue (M), Caldera Black (M), Gallium Grey (M), Carlinite Grey (M), Tapenade Grey, Lipizzan White, Scarlet
EASY LIVING
Despite being one the market, the Ne
Business
Save yourself time For most people, this is by far the most valuable benefit of using a tax specialist to complete your returns. Whilst it costs money to use a tax advisor, lives filled with work, families and social commitments mean that a free weekend is more valuable than money. Simply provide the necessary documents to me and let me do the rest!
Don’t Let Your Tax Return Spoil Your Christmas
“
With Christmas approaching, completing your tax return is probably the last thing on your mind! Although you have until the 31st of January to complete your return, after the madness of Christmas this deadline can come around all too quickly. If you miss the deadline, you could end up being fined £100 for late submission, even if there is no tax due.
Each tax payer wastes on average £161 each year in unused tax breaks and reliefs, however this figure would be greatly reduced by utilising the services of a tax professional. *
* source: www.unbiased.co.uk
complex subject.
According to recent statistics, 10% of taxpayers (approximately one million), miss the deadline. Why Use A Tax Advisor? For many individuals completing their tax return can be a daunting prospect as tax is a vast and
Despite this, many individuals complete their self-assessment tax returns without professional help each year for various reasons including; they think they can’t afford a tax advisor or they don’t think they need a tax advisor. However there are several advantages to hiring a tax specialist to complete your tax return rather than completing it yourself.
4.
Professional expertise Having a tax specialist looking at your overall tax position and ensuring that you take full advantage of the ever changing tax laws to make sure you pay as little tax as possible is invaluable.
Accuracy There is a lot of room for error when it comes to completing your tax return but the chances of making a simple mistake on a return are reduced when you use a professional who will complete the appropriate forms for you and return them to the appropriate authority in order and on time, leaving you free to focus on running your business. Save yourself money Completing your tax return yourself is one thing. Completing it in the way that’s going to save you the most money is another matter. A professional tax advisor will ensure you take advantage of all your tax breaks, reliefs and allowances to make sure you pay as little tax as possible, for example; • Are you a doctor or dentist or part of a profession where you have to pay membership subscriptions? If so, these are tax deductible • Do you wear a recognizable uniform to perform your job? If so, these costs are also tax deductible • Even the fee associated with preparing your tax return is tax deductible! The typical cost of using a tax specialist to complete your self-assessment tax return can range from £150 up to £300 however this cost can be greatly reduced or even eliminated in tax savings. As a professional Tax Advisor I offer everyone a free initial consultation. As well as completing your tax return and offering my professional expertise, if you are new to selfemployment, I will set you up for free with HMRC as part of my service proposition. In addition, this service includes unlimited phone calls and appointments throughout the year, providing you an unrivalled service at no additional cost. Therefore, it is not a matter of whether you can afford a tax advisor, the question is, can you afford not to have one? If you want to know more, contact Ciaran at Welby & Associates for an appointment today and take advantage of your free consultation.
Tel: 028 9262 2910 Email: Ciaran@welbyassociates.co.uk www.welbyassociates.co.uk
FAMILY LIFE
BUSINESS Customer satisfaction Good customer service is about managing the perceptions of your customers and giving them a positive experience of doing business with you. • Are your staff friendly and professional? • Are your products and services up to scratch? • Do you deliver what you promise? Getting this right is vital. To create satisfied customers, you need to establish a relationship with them based on understanding their needs. Then you need to exceed their expectations at every turn.
Is Customer Care At The Heart Of Your Business?
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Customer care is at the heart of all successful businesses. It can help you develop a loyal customer base and improve relationships with your customers. In a competitive market, it can be tempting to chase new business. However, to boost revenue and profitability in your business, your best bet is to focus on customer retention and build up customer loyalty.
To turn a satisfied customer into an enthusiast for your business you need to offer great service based on a deep understanding of your customers’ needs.
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Loyal customers come back time and again and they will also promote your business through word-of-mouth recommendation. By building a long-term customer base, you can reduce the costs of looking for new customers and improve your bottom line. Good service helps turn customers into ambassadors for your business - they will buy your products and services regularly and give you valuable feedback on your performance as well as supporting you through good times and bad. To turn a satisfied customer into an enthusiast you need to offer great service based on a deep understanding of your customers’ needs. Price and product are important but it is service that gives you the edge over your competitors.
Every business makes promises to its customers, whether tacit or implied so you have to make sure you are delivering results. A good rule of thumb is to under-promise and over-deliver. Customer relationships Even the smallest business needs to plan and control its customer communications. Customer relationship management (CRM) is not the preserve of big corporations so to succeed, every business needs to take a customer-centric approach and build good relationships with their customers based on trust. You have to work at customer relationships. Never take your best customers for granted and keep communicating with them so you can respond as their needs change and reward them for their loyalty. Customers don’t usually complain; most just go elsewhere. Others not only complain, but demand action and possibly compensation. Unfortunately most businesses handle complaints badly so it is important to set up a customer complaints procedure and respond promptly. Resolve the issue so that you don’t make the same mistake twice and tell the customer how you have dealt with it. At the same time, don’t wait until someone complains. Encourage continuous feedback and be prepared to make improvements. Regular customer contact is vital and customer satisfaction surveys are a good way to find out how your business is seen by others. Regular surveys should elicit real responses, so ensure they can tell you in words as well as tick boxes. Loyalty schemes allow you to focus on your best customers. These customers buy more and are more profitable than those who may only respond to discounts. What’s more, highly satisfied customers are more receptive to cross-selling and up-selling.
Marketing Donut provide online resources for small business and can be found at: www. marketingdonut.co.uk
CHRISTMAS AT ST GEORGE’S Variety Market Friday 6am-2pm
Food and Craft Market
Saturday 9am-3pm, live music
Food, Craft and Antique Market
Sunday 10am-4pm, live music Extra Market Days
Monday 22 December and Tuesday 23 December 10am-9pm Christmas Eve 8am-2pm
Visit our website for a full Christmas programme of events for each weekend in December to include live music and family activities. www.belfastcity.gov.uk/markets
COMMUNITY a text, or sending a tweet, then they are not paying proper attention to the road. The PSNI have recently warned the driving public that they intend to get tougher with drivers using mobile phones and robustly enforce the law on using mobile phones. The use of a mobile phone requires some form of interaction with the device, and each case will be dealt with on its own merits. The advice is simple, do not use a mobile phone whilst driving, it distracts you and increases the risk to you and other road users.
Lisburn PCSP With the clocks having gone back and winter Councillor Brian Bloomfield Chairman of Lisburn Policing and fast approaching I would like to remind readers of the dangers of drink driving, using Community Safety Partnership.
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mobile phones whilst driving and driving in winter conditions.
Drink Driving By drinking and driving you risk your life, those of your passengers and other road users. Any amount of alcohol affects your ability to drive. I am pleased to highlight the You risk a fine of success of our hate crime up to £5,000, a minimum 12 month focus groups, which address driving ban and a criminal record. all strands of hate crime. There are strict alcohol limits in N. Ireland: • 35 micrograms of alcohol per 100 millilitres of breath • 80 milligrams of alcohol in 100 millilitres of blood • 107 milligrams of alcohol in 100 millilitres of urine However, it is not possible to say how much alcohol you can drink and stay below the legal limit. The way alcohol affects you depends on: • Your weight, age, sex and metabolism • The type and amount of alcohol • What you have eaten recently • Your stress levels at the time So, the message is clear, if you are driving, do not drink alcohol or if you choose to drink, order a taxi or a lift home with a friend who is not drinking.
8.
Using a Mobile Phone Whilst Driving Using a mobile phone whilst driving is an obvious distraction, and if a driver`s attention is taken away by a phone call, responding to
Making For a Safer Winter Drive We all know that driving in wintry conditions can be a dangerous affair but when the weather turns nasty, snow, ice and fog start to play havoc on our roads. It’s not always possible to take the advice ‘just stay at home’ but with a little common sense and a bit of preparation the dangers of driving in wintry conditions can be kept to a minimum. Before you go … • Always allow greater time for your journey in wintry conditions. • Check that your tyres are legal. The minimum depth for cars is 1.5mm but to cope with snow 6mm is advisable. The legal minimum for motorcycles is 1mm. • Check your tyre pressure. • Check all lights are clean and working. • Check wipers and screen washers are working. • Check that windows are clean inside and out to ensure all round visibility. Always carry de-icer and a plastic ice scraper. • Clear away any snow from your roof before you set out to avoid it falling onto your windscreen. • For longer journeys take hot drinks, warm blankets and a charged mobile phone. • Carry Wellingtons and weatherproof clothing in case you have to get out and walk. On the drive … • Tune your radio into local radio stations for up-to-date travel news. • Slow down and increase the gap between you and the vehicle in front. • On icy roads – avoid harsh turns, move your steering wheel slowly and use the brakes gently to avoid skidding. • In snow – switch on your lights, drive slowly in the highest gear, steer gently, don’t brake harshly and avoid overtaking • In fog – reduce your speed, turn your headlights to dip, switch on your fog lights and turn on your wipers and demisters. If you wish to find out more about the work of Lisburn PCSP, please telephone or email us. Lisburn PCSP are also on Facebook. I wish you all a safe winter of driving. PCSP Manager – Mrs Angela McCann T: 028 9250 9279 | Email pcsp@lisburn.gov.uk PCSP Officer - Mr James Bingham T: 02892 509284 | Email pcsp@lisburn.gov.uk
HOME complimented by a stunning tile collection. We stock a vast array of luxury tiles imported from around the world for use on floors, walls, kitchens, bathrooms and outdoor areas in both domestic and commercial situations. As well as tiles, we offer a wide range of complimentary products including under tile heating, a wide range of laminate, engineered and solid wooden flooring.
McCall’s New Carryduff Showroom McCall Tiles & Bathrooms opened their fabulous new showroom in Carryduff on Saturday 4th October.
Our comprehensive tile and bathroom collections are complimented by a full range of tile adhesives, grouts, tile trims and silicones etc. with mirrors, cabinets and bathroom accessories available to complete your desired effect. Our staff’s excellent customer service and attention to detail have made J & W McCall Supplies an award winning, supplier in Northern Ireland offering innovative tiles and bathrooms to suit everyone’s taste and budget. Customers can also take advantage of our province wide delivery service. We look forward to welcoming you to our new showroom or you will also find us at Clough and Lurgan.
Spread over 2 floors you will not be disappointed in the fabulous range of bathrooms on display from leading brands such as Britton, Burlington and Arcade to name but a few. The extensive range of bathrooms on display are of course
NEW Carryduff Showroom NOW OPEN
NEW Carryduff 028 9081 4011 Showroom
14a Ballynahinch Road, Carryduff 87 Malcolm Road, Lurgan
028 3832 5485
NOW OPEN 028 4481 1999 Dundrum Road, Clough
www.jwmccall.com
14a Ballynahinch Road, Carryduff
028 9081 4011
87 Malcolm Road, Lurgan
028 3832 5485
Dundrum Road, Clough
028 4481 1999
www.jwmccall.com
HEALTHY LIVING You may be tempted to eat more during the colder months. Exercising will help you manage your weight better and keep your body in shape. With Christmas fast approaching our attention will be drawn towards the party season when we’re all thinking about getting into that little black dress or neatly fitted shirt. Unfortunately though you may have already put on your extra winter layer and now you need to shift it and quick!! Have you always wanted to use a personal trainer but can’t afford one ? THINK again!!
In Shape For Christmas
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As the days draw in and temperatures drop, you may be tempted to hang up your exercise gear and hibernate. Don’t! Stay active throughout winter to beat those seasonal blues and feel on top of the world.
It’s much harder to motivate yourself to get up and out when the sun isn’t shining – so a perfect way to bring yourself back into the world of exercise is to “buddy up”. It’s much more difficult to cancel plans with a friend than to tell yourself you’re not going to go out, so make sure you find a pal who wants to keep fit too. You may have already put on
your extra winter layer and now you need to shift it and quick!! 16 personal training sessions on a HIT machine will do just that.
Regular exercise will make you feel more energetic, which should make it a little easier to get out of your warm bed on cold, dark mornings.
Your body’s defences will also benefit. It is suggested that moderate exercise can strengthen the immune system, thereby reducing the risk of coughs and colds. If the shorter days are affecting your mood, being active can improve your sense of wellbeing.
Are you interested in losing weight, toning up and improving your health and fitness before Christmas, YES? Well Fit4less have just installed 2 state of the art High Intensity Training machines. A HIT session is all about quality, not quantity and sessions are only 30 minutes long with guaranteed results. HIT sessions are run by qualified personal trainers either in a one to one, with a friend or in a small group setting with a maximum of 4 people and with the use of a heart rate monitor we guarantee the results you desire. With limited availability we have a preChristmas offer! 16 personal training sessions on a HIT machine, including 2 months gym membership all from just £149*! The key benefits of high intensity training: 1. It is great for weight loss and highly desirable changes to body shape. 2. It keeps working long after you do it and you continue to burn extra calories post work out (after-burn effect). 3. High intensity training is super-efficient (Fast results). 4. A HIT session does wonders for your heart (increased energy). We provide the support, expertise and motivation. Don’t miss this limited availability opportunity to jump start your fitness campaign. Be encouraged pushed supported and motivated by a Personal Trainer for a fraction of the normal cost. Have your efforts and performance monitored during each session and have your results emailed to you.
*Price per individual but based on 2 people buddying up. We can pair you with someone of similar fitness levels. Gym membership allows unlimited use of all facilities including classes.
THEY’LL TAKE THE
FAT ONES FIRST! Join before the 2015 Gym Rush!
£19. 99 the smart affordable gym
FROM
*
per month
NO CONTRACT OPTIONS AVAILABLE
www.F4L.com
*Terms and conditions apply. Admin fee applicable.
Notice board
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We are a bi-monthly publication offering you local knowledge, topical issues as well as promoting local businesses.
Next issue: January/February 2015 Copy deadline: 12th December 2014 Distribution: 5th - 12th January 2015
As well as distributing to homes, copies of this magazine can be found at libraries, cafes, local hotels, health clubs, medical centres and local retailers.
FAMILY LIFE So whether you’re tempted by a Norway Spruce or a Nordmann Fir (whatever that is) you’re a dedicated follower of fashion. Make sure it’s not too tall to, a) get through the front door and b) fit under the ceiling of the living room! It also needs to be examined from 360 degrees to make sure it isn’t too bushy on one side, nor have an unexplained large gap at the back! And of course it has to be stood in a bucket of water – not soil, not sand, - stood in tap water and refilled each day as your average Christmas tree is capable of ‘drinking’ up to two or three pints daily! (A bit like some folk at Christmas, I suppose!) Oh, and don’t forget that while the corner of the room may be the best/handiest/least obstructive/largest place to stand it..........it must NOT be near any heat otherwise all your previous efforts will have been in vain!
Does Christmas Give You The Needle?
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If you want to apportion blame, then look no further than the Royal family. If you don’t consider the word ‘blame’ to be correct, then it’s still the Royals! Either way, thanks to Queen Victoria back in 1846, (she agreed to an appearance in the Illustrated London News), we now have an annual routine that I’m sure many people, even the most gentle and selfless, would much prefer not to have. If the front room radiator
was on - the tree dried up, if it was off - the TV audience foundered!
12.
You see Victoria was a popular queen, her subjects loved her, and what she did, others copied – almost immediately. So a festive portrait of a smiling family around a tree would become instantly admired and trend-settingly copied. The English Christmas had been born! Or should I say, the idea of an English Christmas with a Christmas tree had been born!
So when are you going out to pick a tree? I have to be honest and say that we gave up years ago. Needles fell off constantly, irrespective of how much water it got. Water got sloshed round the floor as more and more was transported to the thirsty monster. If the front room radiator was on - the tree dried up, if it was off - the TV audience foundered! And visiting nephews and nieces invariably pulled off what remaining decorations the cat hadn’t scratched to pieces! We couldn’t wait to get it out through the front window and round to the recycling site. Through the front window? Yes, so many needles had cascaded to the floor around the tree, that any attempt to remove it through the doorways by which it had come in to the house, meant an avalanche of sharp brown needles strewn along the carpet and into every crevice between the back of the living room and the front door! Disaster. And the artificial colour-coded one we bought from our local store has served us very well in the years since. No water, no needles, the nephews and nieces have grown up, the cat has mellowed with age. Except that with our failing eyesight, we can’t necessarily make out the correct colours at the branch ends! To the rescue, the pop up. An insult to real tree lovers, but a godsend to the rest of us. It just pulls up into position, comes pre-decorated with festive lights, and never requires even a sip of water! Bliss. Until this Christmas. End of November actually. “What about a real tree next year?” the ‘boss’ suggested, “we used to get a real tree.....” Honestly, there’s just no pleasing some people! Have a great Christmas, whichever kind of tree you opt for! By Luke North
HOME
AMAZING, ASTONISHING, WONDERFUL, WEIRD... WE THOUGHT HE WAS GONE BUT THEN HE APPEARED!
Supported By
created by Paul Bosco Mc Eneaney and Conor Mitchell
THE CLINIC
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FAMILY LIFE through internet pages of some of the major players reveals snow glow dolls and .......... wait for it – digital dolls (at a very reasonable price of £60!) And how does the 2014 digital Miss differ from the 1959 creation of Barbie? Of course, Barbie had the perfect egg-timer figure, although experts worked out long ago that no living female could possibly be blessed – or cursed – with such proportions! The digital doll introduces technology. She syncs (ask your kids!!) to a smart device via Bluetooth, and, making full use of Google’s speech-to-text facility, will recognise and understand your child’s question, then search the internet, before pronouncing a suitable answer! And ‘SafeSearch’ technology ensures appropriate feedback is provided.......... Okay??!
Humbug, Anyone?
And boys won’t lose out in this hi-tech, smartsavvy world. How about a nice watch for Christmas? The sort you used to look forward to receiving, the sort that made you jump for joy at how grown up you were; the one with a face so bright and clear that you’d nearly have gone back to school on Boxing Day just to volunteer the correct time to anyone. Hmm. Think again. The latest 21st century offering comes complete with a touch screen, camera and games! And, it’s suitable for five year olds!! Honestly, where will it all end? Wait! Did someone say ‘Monopoly’?
By Luke North
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We’ve only just got Halloween out of the way and thoughts now turn to ..... Christmas! Well, our thoughts turn to Christmas though the retail giants have had cards, selection boxes and other festive paraphernalia on their shelves since October. No, sorry, since September. No, sorry, since August! Why do they do this? Don’t they think we know when Christmas falls? Why do they think we need constant memory jogs from the summer, for goodness sake?
For it is good to be children sometimes, and never better than at Christmas, when its mighty Founder was a child Himself.
In fairness, I was saying as much to a friend a few weeks back and, as she simply and correctly pointed out, a head-start is no bad thing. Wait until your Christmas pay – if you’re fortunate enough to be paid just before Christmas Eve – wait until then and you’ve only a few hours left in which to make the purchases and then a hefty six weeks until you’re paid again. As she put it, “Broke, all in the space of a few hours and then broke for a further month and a bit!” And those clever buyers at all the big stores already know what we’re going to be buying for little Johnny and cute Chloe. A quick scroll
14.
Ah good, about time, let’s get back to what Christmas afternoon following ‘The Queen’ is really all about. “Do not pass go”, “how much for Charing Cross?”, “I’d like another house please”. But what’s this? What’s happened to the new Monopoly 2014? It’s been ‘personalised’, has blank tiles, stickers for your properties and Chance and Community Chest cards take family photos.......... But you’ll need, yes, you’ll not be surprised, you’ll need a smart device to host the App and a printer - probably wifi enabled - to run the new features!! There are those who subscribe to the notion that we could do without the exchange of presents at Christmas. They may well say that we’ve lost sight of the true meaning of Christmas. And when you have a look at what’s in the shops, soon to take up residence beneath millions of Christmas trees across the country, you might find your head nodding in agreement. But consider the words of one Dickens character: “Bah,” said Scrooge, “humbug.” I’ll leave you with a further quote from A Christmas Carol: “For it is good to be children sometimes, and never better than at Christmas, when its mighty Founder was a child Himself.” Happy Christmas!
Spend this Christmas...
In Lisburn
Lisburn Christmas shopping guide
Add Lisburn to your Christmas Shopping List
With businesses that cater for every need, great transport connections and a festive atmosphere Lisburn City Centre is the place for all your shopping this Christmas! What makes Lisburn particularly attractive is the wide range of locally owned retailers who offer unsurpassed service, range of product and quality. With over 120 independent stores including Woodsides, Shannon’s Jewellers, Boutique No. 1, Little French Barn, Smyth Patterson Department Store, Sports Dock, Vanilla, A G Speer’s Children’s Clothing, Midas Jewellers, McCalls of Lisburn and C R Lowry Jewellers, Lisburn has something for everyone. Lisburn also has more than its fair share of High Street stores and the choice on offer is one of the reasons people enjoy shopping here. Lisburn has all the brand names with the likes of H&M, Menarys, Tempest, Yankee Candle, Belleek Living, The Perfume Shop, and Primark in Bow Street Mall; Next & Argos in Lisburn Square and Boots,
Easons, Edinburgh Woollen Mill, Mothercare, Waterstones, Argento and River Island on Bow Street. These locally owned retail outlets and the well known names are positioned around a fairly compact City Centre with Bow Street Mall at one end and Market Square at the other just a short walk apart. Along the way you are bound to be enticed into one of the cosy coffee shops or exceptional restaurants. But Lisburn has much more to offer than excellent independent retailers and high street shopping. This Christmas Lisburn Cathedral hosts ‘Joy to the World’ the Christmas story in music and flowers and Frock Around The Clock Vintage Fair make a Christmas visit to The Wallace Riverside Pub & Eatery. During December you can visit Santa at Lisburn Museum and every Saturday there will be family outdoor entertainment to help get you in the Christmas spirit.
Lisburn Christmas shopping guide
Out of town
While you are in Lisburn, you could take the opportunity to explore some of the nearby retail destinations located just off the M1. Dobbies Garden World on the Saintfield Road has ‘everything you need to put on the perfect Christmas’.
Sprucefield
Sprucefield is the location of the largest Marks & Spencer store in Northern Ireland (with food, clothes, homestore, café and restaurant all under one roof) as well as Boots, Next, Pets at Home, Currys and McDonald’s on site. Opening hours are Monday to Friday 8am-9pm, Saturday 8am-8pm and Sunday 1-6pm. Visit sprucefieldcentre. co.uk or call 028 9266 1597. On the opposite side of the A1 is Sprucefield Park. Here you’ll be able to tackle plenty more items on your list, as you’ll find Sainsburys, Argos, Toys R Us, Next Home, B&Q and PC World.
VILLAGE SHOPPING
If you fancy adding to your shopping further outside the City Centre, why not visit either Hillsborough or Moira? Both these pretty Georgian villages are a short drive from Lisburn, and have plenty of charming speciality shops and quaint cafes and superb gastro pubs to eat and drink in.
Wherever you decide to visit in the city any shopping trip to Lisburn will fill the senses with the sights and smells of Christmas. Why not experience it for yourself this Christmas?
Hillsborough
With many unique shops and boutiques to be found Hillsborough is well worth a visit. As well as shopping you will probably be tempted to linger over lunch or tea in one of the award-winning pub restaurants or even go for a relaxing stroll around the lake in Hillsborough Forest. The Tourist Information Centre at the top of the hill in the old Courthouse is open Monday to Saturday from 9.30am-5.30pm. Hillsborough Christmas Tree Switch-On will be held on Sunday 30th November at 7.30 pm in front of the Sexton’s House, Main Street.
Moira
Moira has a busy high street of boutiques and speciality shops, including internationally renowned butchers, McCartneys, suppliers of award winning sausages! Follow your shopping with a leisurely stroll around the parkland in Moira Demesne, and a treat in one of the many cafes or bars.
For more information on activities in Lisburn this Christmas visit www.visitlisburn.com
Lisburn Christmas shopping guide
Santa Claus
Irish Linen Centre and Lisburn Museum Monday - Saturday 11am-4.30pm 29th November - 24th December
For young children and their families, this year Santa Claus will be in his grotto at the Irish Linen Centre and Lisburn Museum. Children will delight in the chance to have their picture taken with Santa Claus. Santa arrives on his sleigh with one of his reindeer at the Irish Linen Centre & Lisburn Museum on Saturday 29th November at 11am. Santa’s grotto will be open 11am to 4.30pm Monday-Saturday from Saturday 29th November until Christmas Eve. Santa will be in his grotto from 9.30am-12pm on Christmas Eve. If you are a school/ group and wish to book in before these times then special arrangements can be made All children must be accompanied by an adult with plenty of time to spare as Santa Claus is a very busy person. Visits are free but donations will be gratefully accepted for the Mayor’s Charity “Marie Curie Cancer Care” For more information contact Irish Linen Centre and Lisburn Museum by telephoning 028 9266 3377.
Meet Santa’s Reindeer on Saturday 29th November 11am 2.30pm on Bow Street
Lisburn Christmas shopping guide
Christmas Switch-On Lagan Valley Island Lisburn Thursday 20th November
The Lisburn City Christmas Switch-On Event will be held on Thursday 20th November from 6.30pm. Access to the event will be on foot via the Queen’s Road entrance or Gregg Street. This will be a traditional family feel-good festive event with a magical lantern parade, Christmas music from Dynamic Brass, carol singing, SERC performing arts students, a visit from Santa Claus, a fireworks display and much more. The Mayor, Cllr Andrew Ewing will be in attendance and well-known DJ Mr Pete Snodden will officiate on the evening. Due to the event’s safety requirements and viewing areas, we are unable to accommodate cars on the site. The Council will endeavour to accommodate registered disabled car parking requests and is happy to discuss this directly with persons who wish to attend the event. Arrangements should be made in advance. All queries should be directed to the Marketing Unit, Lisburn City Council T: 028 9250 9205.
Saturday Animation: Christmas Cheer for all the family Lisburn City Centre, Bow Street
Saturday 22nd/29th November and 6th/13th 20th December 11am - 3pm. FREE Enjoy an array of Saturday activities in Lisburn City Centre from 11am-3pm. There will be face painting, animation, balloon modellers, a reindeer hunt and free treats. Meet Santa’s reindeer on 29 November from 11am-2.30pm and don’t forget to bring your camera. Enjoy the festive atmosphere with carol singing and performances on Bow Street 6 December. Come and meet Elsa, Anna, Olaf & Sven the reindeer Saturday 13 December and enjoy a spectacular ‘Frozen’ Experience. Get up close and personal and meet the reindeer from 12-3pm. Enjoy an array of Christmas activities while shopping for the perfect Christmas gift. For more information contact Lisburn City Centre Management by telephoning 028 9266 0625.
The
‘FROZEN’ Experience
Lisburn Christmas shopping guide
Frock Around The Clock The Wallace Riverside Pub & Eatery Saturday 6th December 11am – 5pm FREE Admission
A Very Vintage Christmas for Lisburn This festive season, Northern Ireland’s favourite vintage event, the fabulous Frock Around The Clock Vintage Fair, will be visiting Lisburn on Saturday 6th December for a Christmas extravaganza of vintage and handmade treasures for sale and a big helping of timeless glamour, reminiscence and fun. The Christmas event will be appearing in a new venue – The Wallace, Riverside Pub & Eatery on Bridge Street - where visitors will find an amazing line-up of 30 Irish vintage dealers and creative designers offering a fantastic array of vintage, handmade and upcycled fashion, jewellery, furniture, homewares, collectibles, sweet treats art, crafts, gifts and much more. Visitors will also be able to relax and revive with delicious afternoon teas in The Wallace restaurant overlooking the river. Afternoon tea must be booked in advance by calling the restaurant on 028 9264 1155. More information on the event and the exhibitor list can be found online at www.frockaroundtheclock.com.
Joy to the world Lisburn Cathedral
Sunday 7th December from 3.30pm Suggested donation £10 Imagine this… the Cathedral packed with people sitting in the main body and in the balcony, a fantastic choir singing beautiful Christmas pieces, and 7 gifted flower arrangers creating 7 wonderful live displays over the course of the afternoon. Join us in Lisburn Cathedral on 7th December. For more information visit www.lisburncathedral.org
Joythe Christmas to thestory inWorld! music and flowers
Lisburn Christmas shopping guide
Concert in Lisburn Cathedral
Lisburn Harmony Ladies Choir Lisburn Cathedral
Friday 12th December 7:30pm - Late. FREE (Admission with ticket) Lisburn Cathedral offers a spectacular venue with great acoustics for soulful voices in the heart of Lisburn City. Come along and experience an array of musical delights and soak up the local talent from Lisburn Harmony Ladies Choir and guests. Get into the festive spirit and sing along to your favourite Christmas songs performed by The Maz, Dynamic Brass, Harpist Jenny Fitzpatrick and Lisburn Harmony Ladies Choir . Free refreshments to be served after the concert. Donations collected on the night for Mayor’s Charity: Marie Curie Cancer Care. Tickets available from Lisburn City Centre Management & Lisburn Visitor Information Centre. Tickets also available on the door, subject to availability. Call 028 9266 0625 for more information.
Find Santa’s Reindeer Kids! Throughout December Santa needs help to Find his Reindeer! Those naughty reindeer have hidden themselves in shop windows all over the City Centre and Santa has a sack full of prizes for those budding young elves that can help him out. This year the reindeer have been carefully decorated by local Primary Schools, find the one from your local school then find the rest! Find a store with a reindeer in the window and pop inside to pick up your reindeer hunt card to enter.
City Centre Opening Times Late night trading Thursdays in December and Monday - Friday from 8 December (individual stores may vary). For further details visit lisburnccm.co.uk
Follow us on facebook for details of City Centre Events
www.facebook.com/lisburncity 02892 660 625
Bow Street Mall
Late night trading Monday- Friday commences Monday 24 November. Visit online bowstreetmall.co.uk
Stress-free Parking
As Lisburn City Centre is easily accessible, you’ll find it easiest to park your car in one of the many car parks, above or underground, and make your way around the shops.
CAR PARK ACCESS ROADS SERVICE OWNED car PARKS IRISH LINEN CENTRE & LISBURN MUSEUM TRAIN STATION BUS CENTRE PEDESTRIAN ONLY LISBURN CATHEDRAL
www.lisburnccm.co.uk www.visitlisburn.com Download the Visit Lisburn App
Santa Dash
EVERYONE WELCOME
RECIPE
Method 1. Preheat the oven to 200°C/gas 6. Grease
and line a 33 x 23cm Swiss roll tin with baking parchment, securing the corner with metal paperclips.
2. For the sponge, place the eggs and sugar
together in a large bowl. Using an electric hand whisk, beat the mixture until it is pale, light and frothy.
3. Sieve the flour and cocoa powder into the
bowl and carefully fold in to the egg mixture, using a metal spoon and taking care not to beat any of the air out of the mixture.
4. Pour in to the lined tin and spread out into the corners. Bake in the middle of the oven for about 8-10 minutes until pale golden and the sides are shrinking away from the edge of the tin.
5. Place a piece of baking parchment bigger
than the Swiss roll on the work surface. Invert the cake on to the paper and remove (and count!) the paperclips and peel away the baking parchment.
6. Trim the edges of the cake with a sharp
knife and make a score mark 2.5cm in along the longer edge. Roll up (from the longer edge) using the paper, rolling it up with the paper inside. Set aside to cool.
Traditional Yule Log Mary Berry’s pretty-as-a-picture adaptation of the traditional Christmas chocolate log is a dark, delicious, festive centre piece.
Ingredients • • • •
(Serves 10 - 12)
4 large eggs 100 g caster sugar 65 g self-raising flour 40 g cocoa powder
For the chocolate icing and topping: • 275 g dark chocolate, broken into small pieces • 450 ml double cream • 4 tbsp apricot jam • icing sugar, for dusting • holly and red berries, to garnish
7. While the cake is cooling, make the icing. Melt the chocolate and 300ml of the cream in a bowl over a pan of simmering water. Refrigerate until cool and thickened. Whip the remaining cream. 8. Uncurl the cold Swiss roll and remove
the paper. Spread a third of the icing over the surface then spread the whipped cream on top, and re-roll tightly. Cut a quarter of the cake off from one end, on the diagonal. Transfer the large piece of cake to a serving plate and angle the cut end to the side of the large cake to make a branch. Cover the surface of the cake with the melted apricot jam.
9. Put the remaining chocolate icing into a
piping bag fitted with a star nozzle. Pipe long thick lines along the cake, covering the cake completely so it looks like the bark of a tree. Cover each end with icing or, if you wish to see the cream, leave un-iced.
10. Dust with icing sugar and garnish with fresh holly and red berries.5. Return to
the freezer and freeze for an hour or until firm. The snowballs can be then served in petit four cases, or dipped in melted white chocolate and returned to the freezer for another hour first. Serve straight from freezer. By: Mary Berry From: Good Food Live
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COMPETITIONS
Two tickets to The Family Hoffmans Christmas Mystery Palace at The Mac Theatre You won’t believe your eyes when the MAC and the wonderful Cahoots NI delivers you a little bit of charm this festive season. Be transported back in time into a world of wonder, weirdness and wickedness, with dazzling effects and show-stopping songs. Behind the feats, curiosity, sights and sounds we’ll remind you all about the true magic of Christmas – family.
AM AZ IN G, AS WE IR D. TO NI SH IN G, WO GO NE BU.. WE TH OU GH T HEND ER FU L, T TH EN HE WA AP PE AR EDS ! Suppor
ted By
For your chance to win simply send in your name, address and contact number by post or via the competitions page on our website with Reference: The Mac
cre Paul Bos ated by Mc Ene and Conco or Mitcheaney ll
ALE OVATION S N E R E IV S AS TICKET AT THE S ON SALE NO MACLIV W E.COM
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A Galleria Rug From Mallusk Carpets
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The Galleria is an exceptionally high density heat-set polypropylene with sophisticated construction, a textured surface, contemporary look and a soft touch pile. Galleria rugs are antistatic, water-repellant, colourfast and easy to clean. For your chance to win a Galleria Rug ( 6’ x 4’ ) worth £120 simply send in your name, address and contact number by post or via the competitions page on our website with reference: Rug CLOSING DATE FOR COMPETITIONS: Friday 5th December2014
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AND W RUGS OORS FL
23:30
Christmas Postal Dates
Thurs 18th December Second Class Mail Recorded Signed For™ More Information is available at www.parcelforcesendbydates.com Sat 20th December First Class Mail www.royalmail.com/greetings Recorded Signed For™ Mon 22nd December Parcelforce express 48 Tues 23rd December Parcelforce express 24 Tues 23rd December Special Delivery™ Guaranteed International Airmail
Fri 5th December Tue 9th December Fri 12th December Sat 13th December
Africa, Caribbean, Central & South America, Middle East Canada, France, Greece, Poland USA Western Europe (Excluding France, Greece, Poland)
MOTORING damage to you and other people. That’s why you have a particular responsibility to do everything you can to be safe and protect the people around you. Yet sometimes it can feel like roads are angry places where different road users are in different tribes and competing for space and priority. A simple lack of consideration and care can have awful consequences. It can mean people feel less able to get out and about and less likely to choose walking and cycling: kids not being allowed to walk to school, commuters not feeling able to cycle, families being more inclined to always use the car. It can also lead to tragedy: people suffering horrific injuries or even being killed because of someone going too fast, too close or not looking out. Road crashes are not accidents; they are devastating and preventable events, not chance mishaps. Calling them accidents undermines work to make roads safer, and can cause insult to families whose lives have been torn apart by needless casualties. The good news is there are some really simple steps you can take to hugely reduce your chances of being in a serious crash. For this year’s Road Safety Week (17-23 November 2014), we’re asking everyone to look out for each other on roads, because being selfish can easily lead to a tragedy.
“
Road Safety Week is the UK’s flagship road safety event, coordinated annually by the charity Brake. It aims to raise awareness about the devastation of road crashes and casualties, and the part we can all play in making our roads and communities safer.
Brake are particularly calling on drivers to protect people on foot and bike by slowing down to Road crashes are not 20 in communities, looking longer and accidents; they are taking it slow at devastating and preventable junctions and bends, and giving people events, not chance mishaps. plenty of room. They are also calling on everyone to put safety first and be considerate to one another, encouraging people on foot and bike not to take chances, and make sure they can be seen. We all use roads to get around and most of us use them in different ways: often a mix of walking, catching the bus or driving, and maybe cycling, running or skating too. Of course, however we use roads, we are all people underneath just trying to get about, but some road users are especially vulnerable and need protecting by those of us in charge of vehicles. When you drive you’re in charge of a fastmoving chunk of metal that can do a lot of
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Follow Brake’s advice on each key topic below, and you’ll be helping to prevent devastating crashes, making our streets and communities safer, happier places, and doing your bit for the environment. Slow - Stay under limits, and slow down to 20mph around schools, homes and shops to protect others. I’ll slow right down for bends, brows and bad weather, and avoid overtaking. Sober - Never drive after drinking any alcohol or taking drugs – not a drop, not a drag. Secure - Make sure everyone in your vehicle is belted up on every journey, and kids smaller than 150cm are in a proper child restraint. Silent - Never take or make calls or texts when driving. Turn off your phone or put it out of sight and on silent, and stay focused on the road. Sharp - Get your eyes tested every two years and wear glasses or lenses at the wheel if you need them. Take regular breaks and never drive when tired, stressed or on medication that affects driving. Sustainable - Minimise the amount you drive, or not drive at all. Try getting about by walking, cycling or public transport as much as you can, for road safety, the environment and your health. You can get involved in ‘looking out for each other’ by registering online to take part in Road Safety Week and to receive your free email action pack. www.roadsafetyweek.org.uk
v
Ross Graham
GER SALES MANA
MOTORING
Safe On The Road This Winter
“
When it’s cold outside, preparing your car properly for the winter months could save you from an inconvenient breakdown or even a potentially dangerous situation.
4. Inspect your tyres If you don’t want your car to slip and skid on the road, the most important thing is to check your tyres.
Check out this checklist for ensuring your vehicle is ready for winter:
Driving in the ice and snow safely requires quality tyres with a good deep tread. Inspect them for worn patches or other damage and if they seem tired, replace them. If you live in a rural or isolated area, get snow tyres fitted.
1. Basic checks Before winter really sets in, it pays to give your car a good once over at your local garage. Ask to have the heating system, antifreeze and windows checked. Additionally, it takes more battery power to start your vehicle in the cold weather, so get your mechanic to check for sufficient voltage and Driving in the ice and snow tighten the battery cable connections. safely requires quality tyres
with a good deep tread. Inspect them for worn patches or other damage and if they seem tired, replace them.
2. Protect your bodywork One word. Wax.
Take your car to the car wash for a deep clean and treat it to a good thick coat of wax. It can make a real difference in ensuring your car makes it through the extra road grit and salt without a scratch to the paintwork. 3. Ensure a snow-free exterior If your car is covered in snow, always clear it off completely before travelling anywhere. It may take a little extra time, but it will ultimately ensure a much safer journey. 4. Check your lights Visibility is often poor during the winter months, so it’s important that your lights are clean and work properly. Don’t forget to check your hazard lights are functioning correctly. This could be vital in the event of an accident.
28.
5. Test your wipers Windshield wiper fluid freezes easily during winter. Get your mechanic to recommend a winter-proofed brand. You should also check that the spray system is working properly. 6. Pack a winter survival kit While you are winter-proofing your car, don’t forget to stock it up with a few survival essentials should you encounter any problems. Ensure you are always equipped with: • • • • • • • • • •
a spade/shovel; anti-freeze spray; a scraper; warm, waterproof clothing; a first aid kit; a powerful torch; non-perishable protein-rich snacks; a supply of water; a fully-charged mobile phone; and a spare charger.
7. Fill up with fuel Try and ensure that your fuel tank is always half full or more. This has the effect of reducing the likelihood of condensation build-up, which means your car will be easier to start on frosty mornings. If you do breakdown, stay with the car and put your hazards on to let people know you are there. Courtesy of www.yourcarsite.co.uk
DON’T
MISS OUT OFFER ENDS
31st DECEMBER 2014 SANTA
S EARLY @ S A ME O
RINE MA LT
C
All Cars must be registered before 31st December 2014
£500 CASH BACK
ON NEW FORD FOCUS
1.6TDCI ZETEC, PLUS FREE REAR PARKING SENSORS, OFFER ENDS 31st DECEMBER 2014 ONLY @ SALTMARINE
MOTORING • Hill Start Assist is standard specification. • Optimised running costs, thanks to a lightweight design and efficient newgeneration petrol engines, placing New C1 among the best-in-class for fuel economy. Irresistible Styling The New Citroën C1 combines a dynamic, lively design with a spacious, colourful interior and compact exterior dimensions. The styling is underlined by the seemingly continuous glass area from the windscreen into the side windows, with black windscreen pillars and depending on the trim level, chrome-finished weather strips and dark tinted rear windows.
The New Citroen C1
“
The recently launched new c1 is the latest generation of the popular city car that has sold more than 780,000 units worldwide since launch in 2005.
With a cheerful personality, attractive styling and impressive efficiency, the New Citroën C1 delivers an upbeat response to today’s urban mobility requirements and reflects the bold The Airscape open-top body renewal of the style is a new alternative Citroën brand. The New C1 is available and is available with both as both three and three and five-door models for five-door versions as a hatchback and an even more enjoyable as a new open-top body style, named driving experience. Airscape.
30.
Highlights Include • More design with dynamic lines and a cheerful front-end gaze characterised by the eye-catching headlights. • Airscape models can be finished in bi-tone colour schemes and brightly coloured interiors underline the car’s playful character • Greater comfort for everyday driving. Agile and nippy, the New C1 marries compact exterior dimensions for easy handling and a turning circle radius of 4.80m, with a spacious cabin for up to four adults and a 196-litre boot. • Ride comfort and handling are improved compared to its predecessor. • More useful technology, including a 7-inch Touch Drive interface and Mirror Screen technology that allows the driver to run selected smartphone apps from the touch screen. • Keyless entry and start, and a reversing camera are available.
The front features all the key characteristics of the brand’s newest models, with a new two-part headlamp signature and integrated LED daytime running lights creating a smiling front-end gaze emphasising the car’s cheerful design and strong character. The lighting effects continue at the rear, with a glass tailgate and the newly designed square light clusters demonstrating a striking 3D effect. The New Citroën C1 is available in eight exterior colours (including four metallic shades) which can be personalised with a choice of chrome door mirrors and door handles on the Flair trim level. For a touch of urban chic, 14 or 15-inch wheels and covers, and 15-inch diamond-tipped alloys are available. The interior of the New Citroën C1 is bright and airy with a colourful ambience. With clean, structured lines, the dashboard can feature bright colours on the multimedia panel, air vents and gear lever base. A leathertrimmed steering wheel is also fitted as standard on Flair versions. Useful Technologies A 7-inch Touch Drive interface is available and groups together all of the car’s media functions. Users install an app enabling them to connect to and share data via the car’s USB port, they can then access their smartphone’s various functions using the touchscreen. Mirror Screen draws on two technologies – AppinCar developed by Pioneer for iPhone users, and MirrorLink technology, developed by Car Connectivity Consortium for other smartphone brands (Samsung etc.). Once installed, the motorist can take full advantage of a range of smartphone apps from the 7-inch Touch Drive interface – navigation, telephone, address book, music, web radio and any other useful drivingcompatible functions. A reversing camera, which projects images onto the 7-inch screen, simplifies manoeuvres such as parking in tight spaces. But don’t just take it from us. Arrange a test drive today at Charles Hurst Citroen. We are sure you will not be disappointed.
LIMITED OFFER UNLIMITED APPEAL
208 ACCESS+ • CRUISE CONTROL WITH SPEED LIMITER
£159
• ABS AND ESP • ELECTRIC FRONT WINDOWS
on Passport Personal Lease#
• AIR CONDITIONING • ELECTRIC AND HEATED DOOR MIRRORS • REMOTE CONTROLLED CENTRAL LOCKING
Includes £1,850 customer saving
down/per month
NEW PEUGEOT 208 ACCESS+ The award-winning Peugeot 208 Access+ with new PureTech engine, comes with air conditioning, electric front windows and cruise control with speed limiter. It is now available from just £159 down and £159 per month. For a test drive, call into your local Northern Ireland Peugeot dealer today.
MOTION & EMOTION
Roadside Motors
22 Market Place, Lisburn Tel 9267 7412 www.roadsidelisburn.co.uk Official Fuel Consumption in MPG (l/100km) and CO2 emissions (g/km) for the 208 Range are: Urban 51.4 – 67.3 (5.5 – 4.2), Extra Urban 72.4 – 85.6 (3.9 – 3.3), Combined 62.8 – 78.5 (4.5 – 3.6) and CO2 104 – 95 (g/km). MPG figures are achieved under official EU test conditions, intended as a guide for comparative purposes only, and may not reflect actual on-the-road driving conditions. Model shown is a 208 Access+ 1.0 VTi 68 Puretech 3 door. Terms and conditions apply, participating dealers only or visit www.peugeot.co.uk. To finance your lease/purchase we may introduce you to a limited number of lenders. #Passport Personal Lease: A guarantee may be required. Over 18’s only. Written quotations available on request from Peugeot Financial Services, Quadrant House, Princess Way, Redhill RH1 1QA. 208 Access+ VTi 68 Puretech 3 door, customer initial payment £159, including £1,850 customer saving, optional final payment £4,910. 36 monthly payments payable. Annual mileage 6,000 miles. If you choose to pay the optional final payment, you can pay an annual payment equivalent to one of your monthly payments but will not own the car. Excess mileage charges may apply. Ownership is possible with Passport - ask us for details. Offer available on cars ordered and registered by 31st December 2014. Calls may be recorded for training purposes. Information correct at time of going to press.