Edge Chip Warranty

Period of Cover

Fine2Dine’s Edge Chip Warranty applies for a period of 2 years, starting from the date of invoice of the original order whilst the product is in use.

Products Covered

This warranty covers only the following collections and their included products. Collections: Atlas, Ceres, Escura, Munduk, Nova, Oxido, Usko, Volta. Products (of above collections): round/ oval plates, round/oval bowls, round cups, round saucers.

Warranty Terms & Conditions

This Edge Chip Warranty only applies to businesses working in the hospitality & food service sector. This Edge chip warranty does NOT extend to domestic use or products sold in the retail sector.

This warranty covers Edge Chipping only. Other type of breakages are not included. This warranty does NOT include: chips/breakage/ cracking to: the handles, lugs or knobs on cups, mugs and jugs.

This warranty covers the collection(s) and product(s) supplied as part of the original and subsequent replenishment orders as recognised under the terms of this warranty.

This warranty is available to the original customer at the location specified on the warranty registration form.

This warranty only applies when the product has been used under normal food service conditions, which include refrigeration, serving, washing and secure storage. Use in an oven or under a grill are not included.

The validity of the warranty claim is at the sole discretion of Fine2Dine.

This warranty only applies when the registration form was filled out correctly and completely. If any errors occur in the information required, the Edge Chip Warranty will be invalid.

Registration

The warranty registration form must be completed WITHIN 45 DAYS from the date of invoice of the original order. Only when the registration form is completed correctly, the Edge Chip Warranty is applicable. You can find this form here: https://www.fine2dine.com/en/chip-warranty.html