Reporting and Incentives
For MCs: Audit and tracking system from MCs to LCs
Monthly Quality Audits should be sent to the L.Cs.
National Control Board: It’s a national body that regulates fire-fighting and XPP compliance by L.Cs National Auditing Board: It’s a national body that regulates exchange standards by tracking and auditing TN/EP forms.
Incentives to increase Response rate ResponseCEM National Ratechallenge is a measure will be for launched success infrom Quality JulyAssessments. 15
Response Rate is a measure for success National CEM challenge will be in Quality Assessments. launched from July 15th onwards. AIESEC India Quality Certification will be given on the basis of NPS, response rate, % promoters & fire-fighting.
National awards adjusted to include CEMÂ
CEM has been given a weight-age of 16% in the Overall Measure of Success of a Local Committee.
Award for Absolute Quality Delivery is being given at June National Conference 2013 of AIESEC India.
Communication sent to EPs
EP Learning Course It includes series of to videos with interactive -Discover E.Ps Communication AllOnline will Registered have India access Web-portal E.Ps Guidelines will to learning get–Implementation. are regular regularly hubinformative and blogs. given Landing Newsletters. L.Cs. Page features. They will be uploaded on Discover India.
Discover India Web-portal Implementation. Landing Page - All Registered E.Ps will get regular informative Newsletters. E.PsOnline will have access to learning hub and blogs. EP Learning Course – It includes series of videos with interactive features. They will be Communication Guidelines are regularly given to uploaded on Discover India. L.Cs.
For MCs: Internal reporting to include CEM sent to Supervisory groups and National PlenaryÂ
The structure of CEM reporting to Supervisory Groups is still to be developed. Quality Audits are sent to all L.Cs monthly. Quality Assessments are provided in all national conference. Given is the link of Quality assessment during AIESEC India’s June National Conference
Implementation of Initiatives All plans for reporting were timely implemented. Most plans for Incentives were implemented The national CEM challenge not implemented directly. NPS improvement became a part of national campaign called Juggernaut. L.Cs were given targets for NPS and response rate. The incentive is L.C’s promotion by M.C. Regular Newsletters not sent to E.Ps. EP educational hub not created.
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