ANALYZE
Vasudevan Gopalan Have you heard of AIOps? Artificial intelligence for IT operations (AIOps) is an umbrella term for the application of Big Data Analytics, Machine Learning (ML) and other Artificial Intelligence (AI) technologies to automate the identification and resolution of common Information Technology (IT) problems. The systems, services and applications in a large enterprise produce immense volumes of log and performance data. AIOps uses this data to monitor the assets and gain visibility into the working behaviour and dependencies between these assets. According to a Gartner study, the adoption of AIOps by large enterprises would rise to 30% by 2023. ZIF – The ideal AIOps platform of choice Zero Incident FrameworkTM (ZIF) is an AIOps based TechOps platform that enables proactive detection and remediation of incidents helping organizations drive towards a Zero Incident Enterprise™ ZIF comprises of 5 modules, as outlined in the image.
At the heart of ZIF, lies its Analyze and Predict (A&P) modules which are powered by Artificial Intelligence and Machine Learning techniques. From the business perspective, the primary goal of A&P would be 100% availability of applications and business processes. Come, let us understand more about the Analyze function of ZIF. With Analyze having a Big Data platform under its hood, volumes of raw monitoring data, both structured and unstructured, can be ingested and grouped to build linkages and identify failure patterns. Data Ingestion and Correlation of Diverse Data The module processes a wide range of data from varied data sources to break siloes while providing insights, exposing anomalies and highlighting risks across the IT landscape. It increases productivity and efficiency through actionable insights. • •
100+ connectors for leading tools, environments and devices Correlation and aggregation methods uncover patterns and relationships in the data
Noise Nullification Eliminates duplicate incidents, false positives and any alerts that are insignificant. This also helps reduce the Mean-Time-To-Resolution and event-to-incident ratio.
12
