Bat Repairs & Knocking In

WARRANTIES

• A cricket bat is NOT going to look new forever & cracks will appear on the willow • The lifespan of a bat depends on the amount of use & the care taken for your bat (keep out of excessively warm conditions & wet weather) + We recommend that a toe guard/shoe goo should be fitted for extra protection against toe damage • The Greg Chappell Cricket Centre needs to see the product to arrange the correct course of action following a warranty claim

Currently there is no standard remedy for a warranty claim and the course of action depends on the circumstances. A course of action may include repair, replacement, refund or having the service performed again. The Greg Chappell Cricket Centre will deal with any return of a product purchased from any of our stores or online, and we will always assess the claim in adherence with the Australian Consumer Law. All cricket bats sold by GCCC have a 6-12 month warranty, depending on the manufacturer, against damage deemed not to be the fault of the customer. All warranty assessments and decisions are at the discretion of the manufacturer.

The warranty does not cover:

• Yorker damage to the toe • Surface damage to the face, edge or toe that occurs due to a lack of preparation (knocking-in) or inaccurate play • Damage due to moisture or extreme heat, or damage that occurs because of improper use • Damage resulting from the use of non-leather or composite balls, including bowling machine balls • Damage resulting from bats being machine prepared, not naturally

“played in”

*Please note – the use of bowling machine balls and machine prepared knocking in services can and may void your warranty*

Bats with broken handles, cracks and other minor problems that occur within the time and scope of the manufacturer warranty will be sent back to the manufacturer for repair. It takes an average of 10 working days to assess and/or repair the problem in conjunction with the manufacturer. Most claims cannot be remedied on the spot. When making a warranty claim a proof of purchase needs to be provided to the Greg Chappell Cricket Centre by the customer. This needs to come in the form of a receipt which is provided by the Greg Chappell Cricket Centre with every purchase or a valid bank statement. You can find more information about warranties & repairs online at www. cricketcentre.com.au.

Please remember that Cricket Bats are made from a natural material that has the incredibly hard task of hitting a solid object repeatedly. A small amount of cracking is normal & has no impact on the performance of the bat. Small cracks can usually be sanded out and have been appearing on cricket bats for centuries! Cracking is not a sign of a faulty bat, but an indication your bat requires further knocking in.

BAT REPAIRS - ALL REPAIRS ARE CARRIED OUT BY OUR GCCC SPECIALIST REPAIRER

REPLACEMENT LABELS ARE IN MOST CASES NOT AVAILABLE OR ARE SOLD SEPARATELY.

REPAIR

New Handle

Reduce Weight

Full Clean & Tec

DETAILS

Replacement Handle with new Grip

Maximum 3oz off

Includes Removal of All stickers & full clean + application of tec

STANDARD SERVICE CODE STANDARD SERVICE

(13-21 Working Days)

JUMP THE QUEUE CODE JUMP THE QUEUE

(7-12 Working Days)

BRU901-1 $130 BRXP901-1 $160 BRU901-4 $120 BRXP901-4 $150 BRU901-2 $110 BRXP901-2 $140

Full Clean, Tec & Toe

Face Clean & Tec Includes Removal of ALL stickers & full clean, application of tec & application of hard flex toe

Clean face and edges from stickers down + application of tec BRU901-2A $160 BRXP901-2A $190

BRU901-6 $70 BRXP901-2HB $100 Full Toe Repair Repair of existing toe damage & application of hard flex toe BRU901-7HT $75 BRXP901-7HT $110

Bind Handle Rebinding of existing handle BRU901-5 $50 BRXP901-5 $70

Shoulder Repair Sand, reglue and repair shoulder cracks and dowel if required BRU903 $75 BRXP903 $110

PREPARING YOUR CRICKET BAT (DO IT YOURSELF)

Knocking in is the process by which the grains & fibres in the bat are compressed & strengthened to prepare it for use. This process is vital for all English Willow bats and must be performed with patience & care. The best thing to use is either a bat mallet or ball mallet to prepare your new bat. To do this you will need to spend anywhere up to 16 hours ‘knocking in’ the bat. Pressing the bat will begin the knockingin process and reduce the overall time needed with the mallet. There are 4 areas that need to be prepared on your bat: the face, the toe & each edge. Your main areas of focus should be the edges & the toe, but you will still need to spend some time (1 hour should be sufficient) on the face. Starting off softly and building up, hit straight on the face of the bat close to the edge. After a couple of hours, glance the mallet off the edges at a slight angle, but not hitting into the edge, this will slowly make your edges rounder. The rounder the edges the stronger they are, so you want to aim to get them as round as possible! The same applies for the toe, but this should be hit on the bottom 10cm on the face of the bat. Remember it’s very important to be hitting the bat quite hard with the mallet towards the end

of this process to prepare the bat for match use.

Playing In commences after the mallet process is completed. Take the bat to the nets with an old leather ball. Start with throw downs & work up from there. You should be hitting the ball gently at first and harder as you progress. Inspect the bat after every shot played, if you see any dents or seam marks in the bat then it is not ready for use yet & must be pulled away from ball use immediately. It means you still need to do more work with the mallet! (You should spend at least another half hour on each area if indentations occur). Repeat the above knocking in process until you think your bat is ready for another net session. By the end of this process you should be hitting a ball as hard as you can, facing a fast bowler without the bat showing any denting or seam marks from the ball. If this is the case, your bat is ready for match use! The overall process should take around 2 weeks & there is no limit on the amount of hours & effort you spend knocking in your bat. The more work the better! This means the bat will last longer and perform better. The GCCC doesn’t recommend that bats be knocked or played in by machine. These machines often damage the bats and put pressure on the shoulders causing cracking and damage.