RETAIL PHARMACY
RETAIL PHARMACY PURCHASING, PHARMACY BILLING, SALES, PATIENT EDUCATION, INVENTORY, RETAIL PHARMACY DAILY BUSINESS INTELLIGENCE & INTEGRATION TECHNOLOGIES RUSHMORE RETAIL PHARMACY provides a comprehensive automated environment for a pharmacy unit that acts as a point of care or point of sale. The pharmacy can be internal to a medical facility, doubling as an outpatient pharmacy, or it can be a stand-alone retail unit making its own purchases, maintaining inventory and dispensing medications to paying customers or covered patients with prescriptions from affiliated medical facilities. It contains comprehensive features to manage requests, purchasing, orders, decision support, inventory, pharmacy billing, sales, patient education and daily business intelligence. Its flexible and user-friendly GUI and easy-to-use online help makes the module accessible and appealing to even the novice user. The following are high level definition features and functionality of the solution suite with clients having the option to choose or drop any of or any combination of these offerings: • Seamless integration with RUSHMORE’s e-Prescription module; • Definable patient list to facilitate easy access to patient’s Medications to be Verified, Medications Verified Today, Discharge Medication Orders etc.;
• Generates refill booklet; • Supports extemporaneous drug preparation process flow; • Automatically makes inactive once the order reaches its end-date;
• Generates alerts on Duplicate Therapy, Interactions, Allergy and Dosage;
• Logs all details against the order as to user and time of verification, filling, checking, dispensing etc. ;
• Definable process flow as to Verification, Filling, Checking, Patient Education and Issuing;
• Seamlessly integrates to Inventory modules ensuring updated status of all medications/disposables and supplies throughout the system;
• All necessary information required for verification, including Diagnosis, Allergy, Active profile etc. is displayed on the same screen to facilitate a faster and more accurate verification process;
• Seamlessly integrated to the Billing module, ensuring real-time, timely, accurate and comprehensive eligibility validation and charging mechanisms;
• Ability to view alert overrides log, if any, against one another;
• Ease of in-house interfaces enable seamless access from and to third party systems;
• Pick list of appropriate dispensable is automatically generated for drugs ordered;
• Fully integrated environment enable easy reimbursement claims; and
• Automatic calculation of dispensing quantity based on order drug strength and dispensable chosen; • Ability to define multiple refills against single order; • Generates print labels with drug intake guidelines in English and/or another language.;
• Drug database alerts and other patient safety mechanisms ensure optimal care enablement during Rx related activities
PURCHASING Maintaining elaborate and easy search product lines/supplier database
RUSHMORE PURCHASING enables organizations to streamline and standardize procurement activities. The module provides management with a birds’ eye view of whether purchasing regulations and processes are adhered to by its buyers and asset custodians within the organization. RUSHMORE PURCHASING operates with a seamlessly integrated environment with other modules of the RUSHMORE suite. From internal requisitions, purchasing, supplier management, and payment to inventory controls all operate within a single platform enable the organization to have a firm grip on one of the most vibrant business activity areas, which can demand very high levels of organizational working capital and resource allocations. Updates and maintenance of suppliers’ information and their offerings enables organization to make appropriate and timely buying decisions. These allow the careful management of the delicate balancing act between buying at the right time and the right price from the right vendor while limiting organization resources from being unnecessarily tied up. RUSHMORE PURCHASING allows organizations to do exactly that; maintaining elaborate and easy search product lines/supplier database, best terms and delivery conditions, seasonal offerings details, promptly capitalizing on discounts offerings, managing goods on consignment and free-goods, and ease-of-view comparative statements. Many more features and functionalities make RUSHMORE PURCHASING a system that practically meets the demands of today’s professional buying environment. Comprehensively automated processes within RUSHMORE PURCHASING provide a sense of security and control that management can depend upon. Buying activities require stringent controls that ensure policies and practices acceptable and within norms of the organization are respected. RUSHMORE PURCHASING allows organizations to flexibly define any policy, process or procedures they deem fit to manage the buying environment. RUSHMORE PURCHASING is built within a flexible and parametric architecture dictated by its ability to meet industry-specific demands of purchasing and its related activities. Less than straight–forward to highly complex purchasing environments, including Healthcare, Construction, Pharmaceuticals find user-friendly features and functionalities within RUSHMORE PURCHASING that help these buying environments manage day to day business and operational requirements in a efficient and informed manner
PHARMACY BILLING Timing of charge generation is also configurable depending on the policies of the organization
RUSHMORE PHARMACY/Medication related Billing is handled seamlessly in the background. Depending on the policies of the organization, after eligibility checks are auto-performed, appropriate billing charges are generated on the go without manual intervention. Armed with appropriate master pricing, rates, eligibility and all other appropriate Billing related information, system generates charges accordingly with minimal manual interventions. Timing of charge generation is also configurable depending on the policies of the organization. Full and flexible charge mechanisms based on “pay-as-you-go” or “pay-after-the-event” or combinations of both concepts are also
system-defaulted features. A built in rules engine and workflow configuration tools allow building of any rules and conditions of billing, eligibility checks, invoicing and claims processing. accordingly with minimal if any manual interventions. Timing of charges generation is also configurable depending on the policies of the organization. Full and flexible charge mechanisms based on “pay-as-you-go” or “pay-after-the-event” or combinations of both concepts are also system-defaulted features. A built in rules engine and workflow configurations tools allow building of almost any rules and conditions of billing, eligibility checks, invoicing and claims processing.
RETAIL SALES RUSHMORE POS effectively enables its own or third party plug-in technologies to support the sales activities within the RETAIL PHARMACY. Computers, cash registers, bar code readers, display monitors, card readers are typical tools than can be easily integrated to the Retail Pharmacy suite. The suite is also capable of handling gift cards, special promotions, multi-currency, sales, returns, exchanges, loyalty programs and much more. It also seamlessly integrates to “back office” operations linking to inventory, purchasing, transfers, sales, cost of sales, payables etc.
PATIENT EDUCATION Pharmaceutical information for first level patient interaction and better patient outcomes
Pharmacists are often the first point of contact of patients with health inquiries. Pharmacists are tasked with understanding the medication regimen of the patient and providing adequate advice while dispensing medication. RUSHMORE PATIENT EDUCATION module enables an environment where the pharmacist is equipped with information of the patient and the medication to evaluate, assess and advise patients with regards their regimen and prescription dispensing. This encourages the practice of prioritizing patient safety measures in the realm of drug management by offering clinical counseling skills of pharmacists enabled with sound drug / pharmaceutical information for first level patient interaction and better patient outcomes
INVENTORY Effective use of industry standard practices within inventory management helps effective stock management
RUSHMORE INVENTORY systems are seamlessly integrated to all aspects of organizational process and procedures that relate to materials management. Included within a single platform are processing requisitions and purchase orders, raising enquires and managing quotations, comparing quotes, warehousing and logistics to payment of suppliers. Warehousing and inventory management forms an integral process within this string of elaborate RUSHMORE supply chain management environment. RUSHMORE INVENTORY provides features and functionalities that provide management with both a detailed account as well as a broad perspective of the organization’s inventory scenario. Capturing detailed account of organizations needs, managing the logistics of actual receipts and issues, and related activities and dissemination of management information are critical elements of the features and functionalities within this module. The “single view” of the entire business process enables management to utilize the information gained for planning and decision making. Timely orders; made within an informed environment serve to ensure organizations are not tying up scarce financial resources in unnecessary levels of inventory. Effective use of industry standard practices within inventory management helps effective stock management. RUSHMORE INVENTORY allows exactly that by incorporating best of breed practices and controls within the system, driving an effective process with little room for arbitrary actions and inappropriate decision-making at staff levels. Effective acceptance, storage and use of consignment goods serve well to reduce the levels of owned goods procurement and storage; freeing much needed financial resources to better use. RUSHMORE INVENTORY allows flexible and parametric definition and configurations to enable practical applications of policies and procedures on consignment goods. RUSHMORE INVENTORY allows the introduction of regular inventory counts/cycle counts. Storing, maintaining and dispensing materials with lot and sub-lot numbers, barcodes, RFID, status, location identifiers and tracking are supported and significantly enhance accuracy levels of inventory, resulting in reduced inventory levels and therefore reduced resource necessary to maintain inventory. RUSHMORE INVENTORY allows many third party plug-and-play inventory control mechanisms to further enhance warehousing and inventory data/information integrity. Appropriate levels of security on access and authorizations within RUSHMORE INVENTORY leave little room for fraud, waste and abuse. This helps lend credibility and accuracy to the process of managing warehouse and inventory in the organization
DAILY BUSINESS INTELLIGENCE Timed report deliveries to the desktop/printer, extraction of information from saved favorites
RUSHMORE BI provides extensive reporting and analytical capabilities to track medication usage and compliance to regulatory and quality standards. Industry and regulatory reports are defaulted; reports generated in accordance to pre-defined intervals. User-definable reports and a built in analytics tool enable clinical and management personnel to receive sophisticated reports and conduct analysis of their operational environment as they see fit. The system is built with intuitive MIS Engine and Reporting Tools that serve to provide timely information enviable information and intelligence to the users and needs of the organization; when, how and where they require them. Timed report deliveries to the desktop/printer, extraction of information from saved favorites, user-definable parametric reports, export facilitation to Office, XML, PDF and other medium are flexible features that enable the extensive use of enriched domain information within a wide continuum of in-house organizational and external demands.
INTEGRATIONS In today’s complex and demanding IT environment, finding a one-stop shop for all your application needs for an organization may not be possible. Likewise, vendors are increasingly becoming niche-focused in their offerings with highly specialized products and solutions. Organizations hoping to adopt best of breed technologies are often burdened with the complex need to ensure that they are able to share and exchange information between disparate systems. This is a major difficulty within any healthcare facility. The complex nature of patient care and safety issues demand seamless and accurate information exchange among disparate systems within a multi-system environment. Information may be clinical, financial or administrative. Their importance is highly significant to positive health for the organization. Using state-of-the-art in-house integration tools, our consultants provide the right advice and guidance to ensure that, irrespective of any complexities that may exist in the providers’ environment, issues relating to seamlessly accessing and exchanging information between different applications will be eliminated.
For a full list of benefits and services, please call +1 800 398 5608, reach-us@rushmorehealth.com , or visit www.rushmorehealth.com