Innovative dashboard delivers data residents can use to improve patient outcomes

Michelle Thompson, MD, Ali Chittalia, MD, and Stephanie Jones from Geisinger’s Graduate Medical Education team presented a poster about their innovative Community Medicine Residency Scorecard at MedBiquitous 2022, a conference for health professions educators and technology innovators held by the Association of American Medical Colleges (AAMC).

Dr. Thompson, Geisinger’s chief education officer and vice dean for graduate medical education and designated institutional official, said the scorecard is a dashboard that gathers and presents data from a variety of sources in a way designed to improve patient outcomes.

Thompson

Geisinger’s Graduate Medical Education and Business Analytics teams collaborated to develop the easy-to-read dashboard to display a snapshot of a resident’s patient panel size, fill rate, no-show rate and average number of days between the date an appointment was made and the date the patient was seen. Residents can filter the data based on gender and/or age to identify population care gaps. Quality measures, including breast cancer screenings and hypertension control, show the proportion of patients with documented screening within a specified registry compared to the national benchmark. By applying principles of population health, residents can better manage their patient population in the value-based care delivery model, which favors quality over quantity.

Chittalia

“The data will help each resident better understand the type of care being provided and lead to changes that positively impact patients,” Dr. Thompson said, adding that the scorecard has been deployed in Geisinger clinics that employ primary care residents in Internal Medicine, Family Medicine and MedicinePediatrics. “This live dashboard is under continuous review for improvement and ease of use,” she said.

MedBiquitous, the AAMC’s standards development program, establishes a common language understood by people and machines that facilitates data and resource-sharing across organizations in health professions education and credentialing. This common language creates an infrastructure that supports education administration, quality improvement, research and lifelong learning.

Jones