BOOK REVIEW

However, what’s noteworthy is that each time a recovery was mounted with domain experts brought in to cover the knowledge gap. The book covers the successful journey of Infotech Enterprises from the recounting of the growing pains, the acknowledgement of quality work, and on-time delivery. The growth story included finding partners and losing them without rancor.

The journey was always onwards and upwards, expanding into new frontiers and territories – pure IT services, software development, engineering design and beyond.

As the company grew, it ventured boldly into overseas M&A, Engineering services with Pratt & Whitney, Bombardier and many other new verticals.

The second part of the book looks at many aspects of running an MNC, covering the importance of good processes, quality and the need for certification. It also looks at the need to be customer-centric and focusing on developing, nurturing and retaining people as they are the most valuable asset of a company. Indeed a family like atmosphere and care goes a long way in a fruitful professional association.

The book also delves into the need for a flexible business strategy and the need to continuously transform to move with the times. This need a level of thinking way beyond mundane everyday details. The book extolls the value of thrift at all times, particularly when a company goes public.

How to handle crisis is well covered in Chapter 15 of part two with plenty of examples. The last chapter covers the importance of ensuring sustainability in terms of growth and management of a company as it matures and moves into the future.

There are many books by management gurus, but this one is by a technocrat who has dirtied and sometimes burnt his hands, while diving into actual practice and learning valuable lessons, making it appealing as well as educative to budding entrepreneurs and other aspirants and dreamers.

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