Fig. 135: Citizen Module [3

jurisdiction of the user-defined area. Æ Citizens can search various details on GIS and get the shortest distance to reach that place. Æ Various events and announcements can be mapped on the portal, so citizens will be aware of ongoing events and development activities within their ward. Æ Integration of various ULB services like water/ sewer connection, waste collection etc.

Fig. 135: Citizen Module [3]

y Mobile Application for Survey and Geo-tagging of assets:

Æ Users have access to all freely available map services.

Æ User can digitize all geometries and geotag assets.

Æ Facility to capture geotagged photographs.

Æ User-defined survey forms

Outcomes Achieved and Linkage to SDGs

GIS-based planning has helped the department to plan utilities strategically so that the maximum number of citizens can be served at optimal cost. The property tagging feature helped departments identify unassessed properties, resulting in a property tax collection increase. The solution helped the department to keep accurate and up-to-date property and land-based record information, easy access of owner’s info, and better visualization of Land use based on land classification.

Departments could perform road network analysis for better local bus route planning, alternate routes in case of VIP movements or emergency incidents etc. GIS has also helped the department to improve traffic movement for less congestion in peak hours.

Citizen services have become a lot easier with the incoming of GIS information as it helped the department to exactly know about the citizens’ location and their requirements and it led to quick resolution of required services. Temporal Change detection of the city has enabled planners to understand the growing trend of the city as well as helped them monitor the green belt of the city for better monitoring of the environmental aspects.

GIS-based multi-criteria decision-making support has led many departments in spatially selecting sites for city utility planning and asset management. The survey mobile application has helped higher officials easily track and monitoring of projects with geotagged photographs as well as helped the property department to readily geotag new properties.

Contact Information

Name of Contact Person: Designation: Organization Name: Phone: Amar Satpathy

AVP Scanpoint Geomatics Ltd. +91 9958446583

Alignment with the IGIF Strategic Pathways

S.no IGIF Strategic pathway Remarks

SP4 Data Using spatial and non-spatial data, this case has brought out how the delivery of citizen services can be done through application development and GIS-based decision-making systems.

SP6 Standards The system developed by Scanpoint Geomatics relied on OGC Services & REST API, WMS, WMTS, WFS, REST API for network Analysis, Geo Coding, Decision Support System etc.

SP7 Partnerships Stakeholders like Smart City Authority, Municipal Corporation, Urban Local Bodies, Urban Planners, Department Officials, Citizens and Project Management Consultants are involved in this project.