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BENEFITS OF SALES OUTSOURCING
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Outsourcing sales can assist you in reaching new or neglected markets. Small, mid-sized and even large corporations often face challenges in terms of having enough sales representatives to cover diverseregionsandsectors.
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Many teams operate in a silo, and sales teams may not collaborate with other departments. Sales outsourcing can help companies work cross-functionally and achievebetteroutcomes.
Outsourcing sales can aid you in bypassing technical limitations. While investing in state-of-the-art tools is one aspect, having the proficiency and expertisetoutilizethosetoolseffectively isanother.
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When a company hires a sales outsourcing team, they can benefit from the team’s experience and knowledge from working with other clientsindifferentindustries.
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Hiring an inside sales team is less expensive than hiring a field sales team because it eliminates costs for travel and benefits. Industry estimates show that each customer contact with an inside salesperson can cost around$25 to$30, comparedto $300 to $500 for afield salesperson.
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An outsourced sales organization can push internal teams to improve their operations. Having an outsourced partner work alongside an internal team can create an external benchmark for excellent performance thatcanraisetheperformancelevelfortheentireteam.
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Outsourcers are usually paid based on their success in closing deals with new clients. This meanstheyhaveastrongincentivetotakegreater responsibility for the sales process and to continuallyimproveresults.
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Companies can improve sales and revenue by using an outsourcer’s data insights platform. Customer data and analytics can help create statistical models that identify the best customers and prospects and develop an effective plan for engagementthroughoutthecustomerlifecycle.
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Outsourcing can be a great advantage for companies if done correctly, as it allows them to scale successfully with resources that align with their company culture, values and collaborative process. By expanding their team with a partner that focuses on customer experience, companies can add new capabilities, skillsets, and specialized expertise to improve the customer experience. For example, when working with a new client, we focus on understanding the company’s culture, values, and mission to create an open dialogue about current goals and future plans to drive ongoing success.