Crisis Management: A Transformative Approach
Organizational crises today are complex, diverse, and frequent. Ineffective crisis management can result in catastrophic loss. Crisis Management: A Transformative Approach introduces readers to best practices for preventing, containing, and learning from crises in our global, media-driven society. Using her proven Transformative Crisis Management framework, author Sarah Kovoor-Misra illustrates how organizations of all sizes can be adaptable, proactive, resilient, and ethical in the face of calamity. Real-world cases in every chapter analyze the cause and impact of crises at organizations like Apple, Uber, SpaceX, and Wells Fargo.
Absolutely stunning and flawless. Promoted to one of my all-time favorite books. I've no clue how the author wrote this, but it is absolutely incredible.