News and communications

Customized training: Exporting healthy animals and safe food to the European Union

Good health is in the interest of animals and contributes to sustainable farming. This meets the goals of a society which is looking for environmentally-friendly food that is safe and healthy. As your partner in animal health, Royal GD has the knowledge and passion to support these goals with our high-quality and independent products and services.

The European Union is an upcoming market for export. Royal GD is able to support clients to pro t from this opportunity by offering you training with a focus on healthy animals and food safety in the EU. In an online training, GD Academy gives the opportunity to enhance your knowledge in the eld of food safety. This training can be customized by choosing the topics mentioned below:

Introducing Mattheus Hekman

At the start of 2022, Mattheus Hekman joined the Business Development department of Royal GD. He is responsible for projects, sales and support for the MEA region. As he has previously been working within the Bovine Division of our company, he will bring his experience with infectious diseases and knowledge of large-scale dairy farming to the team. This will help support projects in dairy farming worldwide. His mission for 2022 is to share the knowledge and experience of Royal GD with disease control programmes worldwide and especially within the MEA region. He looks forward to meeting you! 1. General aspects of the poultry industry: such as general healthcare and

EU regulations for production. 2. EU reproduction sector: core breeding stock, importance of maternal antibodies and vaccination. 3. EU layer sector: an introduction to the monitoring programme and quality hallmark ‘better life label’. 4. EU broiler sector: emphasis on various housing systems, risks and diseases of the various systems. 5. Monitoring programmes: of cial

Dutch monitoring programmes such as Avian In uenza, NDV, Mycoplasma gallisepticum, Salmonella Pullorum/

Gallinarum and Zoonotic salmonella. 6. Requirements of laboratory tests, interpretation of monitoring lab results: sensitivity and speci city. 7. Biosecurity: more about hygiene, how to keep the pathogens out and how to follow the best guidelines. 8. Salmonella: an introduction to salmonella in layers, breeders and broilers.

This programme is suitable for a broad audience. Feel free to contact us to hear about the possibilities.

CONTACT US AT

GDACADEMY@GDANIMALHEALTH.COM

Meet our experts at VIV Europe 2022

Join us at VIV Europe 2022. Our team is looking forward to seeing you at booth 10.D030 to share ideas on how you can bene t from our animal health expertise combined with diagnostics, applied research studies and disease control programmes. During our daily ‘Meet the expert’ sessions, from 13.00 to 18.00 (CEST), you can sit down with one of our experts:

• May 31: Prof. dr. Ynte Hein Schukken • June 1: Manon Houben, DVM • June 2: Prof. Sjaak de Wit, DVM,

PhD, DipECPVS

Interested? Please contact support@ gdanimalhealth.com to make an appointment.

VIV Europe is scheduled for 31 May-2 June at Jaarbeurs Exhibition Centre in Utrecht, the Netherlands.

MORE INFORMATION

WWW.GDANIMALHEALTH.COM/VIV2022

Customer Satisfaction survey 2021

Digital only

How satis ed are you regarding your cooperation with Royal GD? And what are opportunities for improvement of our services for your organisation? These were the questions we asked our PTS and Diagnostics customers via our online customer satisfaction survey in November of last year. Our customers’ opinion is of great importance to us, as it can help us improve our services. We are proud to inform you that our customers rated us with an 8.9 with regard to satisfaction with the cooperation with GD and we have reached a Net Promotor Score (which measures the likelihood of recommending a product/service to others) of +65.3 and a Customer Effort Score (which measures the ease of service experience with an organisation) of +70.0. Our online application, PTS nal report and product information provision scored the highest marks. Our product range offers room for improvement, which will be one of our focus points for this year. We would like to thank all customers for giving their valuable opinion by taking part in our survey!

Prevent infection at a young age with the VIR Check

It is important to prevent poultry from becoming infected with pathogens, especially young chicks. Cleaning and disinfection of empty broiler houses plays an important role here. That’s why in 2019, we created VIR Check. A test that is based on 10 swabs from 6-7 day-old chicks and a quantitative multiplex PCR test assesses how many common intestinal viruses the chicks picked up in the rst days of their lives. This gives you information about the effectiveness of broiler house cleaning and disinfection.

Together with ForFarmers De Hoop and veterinarians, GD conducted a eld study into the relationship between the VIR Check and chick growth. A review of the data revealed a signi cant relationship between four groups within the VIR Check and daily growth rates: chicks with lower scores grow faster. This resulted in a new VIR Check score with four categories to give veterinarians and feed consultants further tools for a more focused approach to farm hygiene and disinfection.

Besides the fact that any poultry farmer naturally wants to have fewer pathogens in their broiler houses, farmers also enjoy greater chick growth by putting effort into improving their farm’s scores. If a farm improves from category red to category green, this will result in more than 100 grams of extra growth per chick in 6 weeks!

New telephone number

Due to improvements made within our customer service, we now have a new telephone number. You can now reach us on: +31 (0)88 20 25 575. You can call customer service on working days from as early as 07:30 to 17:00. If you have any further questions, please do not hesitate to contact us. We’re here for you!

MORE INFORMATION WWW.VIR-CHECK.COM

From now on, Update will no longer be printed, but only distributed digitally. You will nd a link to the browsable PDF in our digital newsletter and on our website. This way you always have the magazine on hand. Whether you are at the airport or at the of ce. Of course, the content will not be affected, and we continue to strive to write interesting pieces for our readers.

Meet us at the ESPHM in Budapest

Royal GD will be present at the 13th European Symposium of Porcine Health Management (ESPHM) from 11th to 13th May 2022 in Budapest. Karlijn Eenink, DVM, will give an oral presentation about Vitamin D3 serum levels in nisher pigs at slaughter. We will also provide three scienti c contributions about the following topics: haemorrhagic diathesis in piglets; Piglet OK, a practical tool to asses time of death of piglets during gestation and parturition and the search for a biomarker for gastric lesions in pigs. You can visit us at booth 11.

MORE INFORMATION WWW.GDANIMALHEALTH.COM/ESPHM2022

Products and rates available online

Did you know that our products and rates are available online? This way you will always have the up-to-date rates on hand. Use the search option to select the products relevant to you, and the corresponding rates. Simply search our product range for one or more animal species or download the complete range for a speci c species as a PDF and print it.

OUR RATES WWW.GDANIMALHEALTH.COM/RATES