Get the most out of ServiceNow
GFT Group Overview The only ServiceNow partner specialized in the Financial Services Industry
Germany Spain Switzerland
Strong international presence 32 locations in 8 countries
Proven Global Delivery Model International team with 2,100+ employees Integrated near-shore/offshore hubs in Spain and Brazil
International pool of experts On-demand access to the best specialists available 1,200 freelance IT and engineering experts on client projects worldwide
France UK Brazil USA Italy
Global innovation platform CODE_n @ CeBIT: biggest European startup initiative
GFT Group Overview The only ServiceNow partner specialized in the Financial Services Industry Revenues
Staff (at year-end)
$m
400 350
353
308
300
340
322 300
282
250
2400 2100 1800 1500 1200 900 600 300 0
2,111
969
2008
2009
2010 1300
Shareholder structure
100 50 0
2008
2009
2010
2011
2012
2013
Ulrich Dietz
28 %
Maria Dietz
10 %
Dr. Markus Kerber
5%
LBBW
5%
Free float
1,386
2011
2012
1,096
200 150
1,337
52 %
2013
GFT Group Overview The only ServiceNow partner specialized in the Financial Services Industry
Excellent FSI expertise and technology
6 FS update sets ready to deploy + 3 UX/CMS designs 100+ Business Analysts with deep domain knowledge Authorised Professional Services and Training Partner 35+ SysAdmin and 15+ Implementation Specialists certified staff 500+ consulting development and maintenance live projects Broad range of cutting-edge technology skills – your one-stop-shop 25+ years providing strategic and innovative IT solutions to more than 30 top-tier financial institutions Financial Services prebuild apps that Business Analysts can adapt to customer needs
Adding value throughout time How can we help today, tomorrow, in the future‌.
Financial Services Applications Solving business problems - Ready to deploy Trade Reconciliation Management
An application leveraging ServiceNow
PaaS capabilities to assist the operations department of an Asset Management Firm with their daily financial trade reconciliation process Automatic assessment and assignment of breaks to the relevant resolution groups Graphical dashboard with real-time information providing valuable MIS reporting Time and cost savings through straight through processing (STP)
Financial Services Applications Solving business problems - Ready to deploy Risk Event Management
An application to analyze and
document risk events with an aim to reduce risk, lower cost and improve operational effectiveness in a highly regulated environment Based on ServiceNow ITGRC that provides a clear structure for reporting risk events at a bank. It includes approvals depending on the nature of the event as well as different handling It Includes a lessons learnt process
Financial Services Applications Solving business problems - Ready to deploy Business Continuity Management Application
 Allows to setup different governance

programs for business continuity, including different controls such as Call Tree, Disaster Recovery, Business Continuity Plan, Crisis Management, Capability Management, and others Automatically calculates the due date for each control and lets the governance team keep track of the current status
Financial Services Applications Solving business problems - Ready to deploy Testing
Functional Regression testing:
designed to uncover functional defects in application and platform enhancements Testing Automation tools: customized regression testing packages GFT’s certified ServiceNow, ITSQB and ITIL consultants work with you to provide value-added testing services
Financial Services Applications Solving business problems - Ready to deploy Exception Handling
Exception Handling app registers
exceptions thrown out by an application and creates resolution workflows based on the exception nature, to finally republish again into the original system Helps to get rid of spreadsheets and manual email based workflows while reducing the operational risk The applications being built by GFT takes benefit of the OOTB platform features such as rich user interface, mobile access, full audit trail, reporting and much more without any additional coding.
Financial Services Applications Solving business problems - Ready to deploy Reputational Risk Management - Twitter/Social Media Integration
Twitter Integration Application consists of three modules Load Configuration: users see which keywords ServiceNow is looking for in Twitter and new keywords can be defined Loaded Messages: users can see which messages were loaded from twitter into ServiceNow Words and Actions: users can identify words that will trigger a specific action within ServiceNow
Customers GFT and ServiceNow - A successful journey since 2006!
GFT financial services specialists will explain you how to speed up your implementation by 40%