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CONNECTIONS February 2020
An award-winning newsletter for Orange Regional Medical Center employees, physicians and volunteers
From the President & CEO I have been asked a number of questions regarding the recent organizational changes, so I thought I would take a moment to provide more clarity. When I started in 2006, I held two positions with the organization. I was President & CEO of the Greater Hudson Valley Health System and President & CEO of Orange Regional Medical Center. When we were a smaller organization, this made perfect sense. Since 2006, the System has grown substantially with the addition of Catskill Regional Medical Center in 2010, the construction and opening of the new Orange Regional Medical Center in 2011, the growth of our Medical Group now in eight locations, Urgent Care services in two locations, the addition of our five-story Outpatient Building in 2016 and more. We’ve earned significant designations such as that of a teaching hospital including Residency Programs, Magnet recognition, being named one of the World’s Most Ethical Companies in 2018-2019, being among America’s 250 Best Hospitals in 2019-2020 by Healthgrades® and so many others. Additionally, ORMC has grown tremendously with great new programs like Level II Adult Trauma and substantial volume increases in both the inpatient and outpatient areas, to name a few. Due to our rapid growth and with future expansions on the horizon, it is time to separate the two positions. My position now is President & CEO of GHVHS (soon to be Garnet Health). In this role, my direct reports include the CEOs of ORMC and CRMC, the President of the Medical Group and all Corporate Departments with
the exception of IT. My office remains on the 2nd floor within the Administration Building. It has been an honor and a privilege to serve as President & CEO of ORMC. I am extremely proud of all that we have accomplished together. As a team, we have exceeded all my expectations. I am truly grateful to have had the opportunity to lead such a tremendous organization and an outstanding group of employees. I am excited to have appointed Brian Tew as the new President & CEO of ORMC and system leader for Ancillary & Support Services. He is a strong, calm and thoughtful leader and will do an outstanding job. Brian is responsible for all ORMC operations and strategy, the IT Department system-wide and will work directly with the President of the ORMC Foundation. Since Connections is an ORMC publication, next month Brian will debut his monthly CEO message. Finally, a special thank you to Marcy Manheim for a fantastic job helping me with my letters throughout the years, and to Lauren Kropf-Zuckerman as editor of Connections. Thanks also to the entire Marketing team for getting the newsletter out to our hospital family. Sincerely,
Scott Batulis, President & CEO Greater Hudson Valley Health System
Congratulations Yorline Elien 2019 BEE Employee of the Year Yorline Elien, Food and Nutrition Services, has been named the 2019 Employee of the Year. The Being Exceptional Everyday (BEE) Employee Recognition Program acknowledges the outstanding performance of Orange Regional’s staff for its positive impact on the quality of patient care services. Yorline received a check for $1500, a BEE gift basket, a certificate, lunch with her team and will be recognized at the Hospital’s Employee Awards Dinner in May during 2020 National Hospital Week. Patients, visitors and employees can nominate Orange Regional Medical Center staff members for a BEE Award. Send all nominations to BEEaward@ghvhs.org. For more information on Orange Regional Medical Center’s career opportunities and how to join our team, visit www.ormc.org/careers.
CONNECTIONS
Greater Hudson Valley Health System Medical Group Update
Kudos to Dr. Shravan Kooragayula, who passed his ABIM 2019 Critical Care Medicine Certification Examination. The accomplishment demonstrates to Dr. Koor's patients and peers that he has the knowledge, skills and attitude essential for excellent patient care. Join us in congratulating him on his new Board certification in Critical Care!
Emerging Authors
Suhal Shah, DO
Ulrick Vieux, DO, MS
Richard Wang, MD
Congratulations to Dr. Shuhal Shah, a second year resident in our Behavioral Health Unit, for her published case report on anticonvulsant treatment in the Journal of Medical Case Reports. Collaborating with Drs. Richard Wang and Ulrick Vieux, Dr. Shah worked on her case report right here at Orange Regional, in 2 East, Inpatient Behavioral Health Unit.
Hand Hygiene Compliance
Remember to always perform hand hygiene:
1 - Upon entering a patient room / approaching a patient 2 - Upon leaving a patient’s room 3 - Before handling invasive devices 4 - Before putting on gloves 5 - After removing gloves See ORMC policy on the intranet for more information or click the CDC hand hygiene button. 2
FEBRUARY 2020
Welcome New Employees Craig Filippini has been appointed as Greater Hudson Valley Health System Chief Information Officer. In his new role, Craig is responsible for the oversight of Information Technology, Communications, Health Information Management and Biomedical Engineering for the Greater Hudson Valley Health System and for the continued advancement of technology for Catskill Regional Medical Center, Orange Regional Medical Center and the Greater Hudson Valley Health System Medical Group. Craig was previously Associate Chief Information Officer at GHVHS. He was responsible for the Communications and combined Information Technology (infrastructure, financial and clinical) teams and served as a member of the IT Innovation and Technology committees. Craig joined the organization in 2016 as Administrator of Information Technology. He was responsible for the Information Technology Technical teams and the Communications department. He earned both his Bachelor’s degree in Information Technology and his Masters of Business Administration degree from Mount Saint Mary College. Craig holds numerous certifications including IT Enterprise Administrator from Microsoft and IT Service Management. Before joining GHVHS, he was the Vice President and Chief Information Officer at SRSsoft, a national electronic health record company. He can be reached at cfilippini@ghvhs.org. Medical Group physician, Dr. Frantz Duffoo, is our new Designated Institutional Official. In this role, Dr. Duffoo has oversight of all Graduate Medical Education, including our six residency programs (GME), Undergraduate Medical Education (UGME) and Continuing Medical Education (CME).
Sarah Ablordey Curtis Airall Alyssa Auerbach Heather Axelband Ushna Badiani Yajaira Barahona Heather Baxter Matthew Boddie Nathaniel Bray Elaina Burton Alexandria Campolong Ashley Chin Veronica Cimilluca
Ava-Gaye Lorick Rachel Lux Alexandra Mansueto Brandee Martin Marissa Massarone William McCormack Shara McDonaldEncarnacion Ibram Mikhail Jenaya Moody-Archibald Sabrina Nardeo Kristen O'Donnell Brian Ombui
Cashani Clarke Miranda Colfax Richard Correa Dolores-Elena Cosma Rose D'Ambrosio Walter Delgado Seth DeRuggiero Enymel Franco Sharon Geidel Lucrezia Gesualdo Syed Gilani Candice Graham Julie Gregorio Dasalla Julma Guerrier Kadene Harvey Dionna Hunter Ashna Jean-julien Sara Kwiatkowski Nicole Laidlaw Rachel Lauver
Melissa Ortiz Samuel Paglianite Michael Palazzo Rebecca Pierri Nikeisha Plummer-Estevez Kelly Pollock Teisha Pow Jennifer Rivas Theresa Rivera Lorraine Rodriguez Rogia Rosemberg Catherine Sanchez Omar Simmonds Sarah Sullivan Sarah Toman Staomir Toussaint Jo Ann Vinas Jasmine Warren Markisha White Natashia Zanders
Dr. Duffoo was the Director of Medical Education and Designated Institutional Official at Saint Peter’s University Hospital (SPUH) in New Brunswick, NJ, which included three SPUH-sponsored residency programs, two fellowship programs and three Rutgers University-sponsored residency programs with over 131 residents and fellows. He also successfully developed two fellowship programs in gastroenterology and pulmonary medicine. Dr. Duffoo also has extensive experience as an Internal Medicine Residency Program Director and Nephrologist. Dr. Duffoo completed his undergraduate and medical school training at Sophie Davis School of Biomedical Education at City College of New York and Meharry Medical College in Nashville, Tennessee. He completed his Internal Medicine Residency at Brookdale Hospital Medical Center in Brooklyn and his Nephrology Fellowship at Montefiore Medical Center / Albert Einstein College of Medicine in Bronx, NY. Dr. Duffoo can be reached at fduffoo@ghvhs.org. 3
CONNECTIONS
A Culture of Care and Compassion Feeling the Love
Below is a letter from a patient who thanked and recognized our staff for going above and beyond in caring.
d in the and dread... These were my feelings as I waite “Ner vous anticipation, fear, worr y, anxiety grin never had this procedure before, I had a ‘just lobby of ORMC to have my biopsies. Having brain. and bear it’ attitude firmly entrenched in my recorded my experience. I did so promptly, Afterward, you sent me a survey to fill out that detail the letter because no survey could adequately however, I was compelled to send you this experience I had during this visit: dly, warm smile greeted me as we walked to My name was called by RN Lisa Bell and a frien visit! hing, relaxing and actually ENJOYING this her office. While we talked I found myself laug ing ed away and I was having FUN! This is an amaz How could this be? The worr y and dread melt You me. with n to make an immediate connectio nurse! She was smar t, articulate and knew how ed in my This RN has a gift that I've never experienc can't teach this kind of healthcare in school. d with me ything, asked the right questions and staye many visits to hospitals. She explained ever it was ng me laugh. I knew she cared about me and throughout the procedure, all the time maki a medical center. the most comforting feeling I've ever had at n, a Deb Storms, my Ultrasound Technologist. Agai As we walked to the procedure room, I met t that ever ything would be fine and asking, "wha warm, friendly smile greeted me, assuring me rt. She that on for me. I could tell Deb was an expe kind of music do you like?" so she could put happen together, all the time explaining what was to exuded confidence and she and Lisa worked and making me feel comfortable. This was his kind, gentle manner instantly relaxed me. In walked Dr. Racanelli, my Radiologist, and d was , each making me feel like no one in the worl a team from heaven! Each expert in their field ine is like "a well- oiled machine", but to say mach more important than I. They worked together How is it human-centered caring team I've ever had. such a disservice to them! They are the most so enjoyable? possible that a biopsy procedure could be I can me, but with THIS TEAM by my side, I know I do not know what the future has in store for to do to provide wonderful staff like this team face anything! Thank you for ever ything you patients like me.” Sincerely,
St ace y Ros s
Join us in
celebrating Certified Nurses Day on March 19 4
FEBRUARY 2020
Top 5 Tips for Self-love Love may be in the air, but is it inside of you? “Love starts within. When you love yourself, it’s much easier to love others,” says GHVHS Community Health Program Coordinator Andrew Oni, MA. We recently spoke with Andrew about the best ways to give self-love not just this month, but always. Here’s what he had to say: "While undertaking graduate study in Psychology and Counseling, I worked for a community outreach program. There, we provided support and services to those in need. My clientele came first. I loved them and would do anything for them. This work fulfilled me and I was happy, but rarely took a break or a rest. Community Health Program Coordinator Andrew Oni, MA
After some time, I began to feel empty and was less happy and fulfilled. At the time, I had no idea I was burnt out. I had loved my clients to the detriment of my own health.
There comes a time when the attention should turn inward. There is nothing wrong with it, it is not selfish. The Latin saying, ‘Nemo dat quod non habet’ means ‘you cannot give what you do not have.’ Self-love strengthens and prepares you to give unreservedly to others. So, the sooner you practice self-love, the better off you (and those you love) will be." Here are Andrew’s top 5 tips for self-love: 1. Accept and be proud of who you are. You are unique. Be the best version of yourself. 2. Take time out to exercise: do yoga to relax, meditate, connect with your inner self and recharge your batteries. 3. Take time off, travel and have fun so you can stay fresh with zest. 4. Set limits between your personal life and your work life. 5. Be happy.
Hudson Valley Plein Aire Festival Exhibit The ORMC Gallery recently presented a special collection of plein aire paintings composed in our local environment by local artists. It was a rare opportunity to see such a diverse range of artistic interpretation of the Hudson Valley. Here are a few paintings from the collection to admire. For more information about art exhibits, contact Director of Interior Design and Aesthetics, Nina Favata, at 333-2385.
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CONNECTIONS
Good Catch Awards Lauren Carnevali, Karen Flood, Kendra DeMartino, Russell Furman, Susan Hammond, Meredith Ingersoll, William Kiefler, Dr. James Oxley and Emily Walsh received Good Catch Awards for their proactive patient care measures. A good catch occurs when corrective action and/or timely intervention prevents an incident or medical error from happening. Nominations are judged by the Patient Safety Sub-committee. For more information about the Good Catch Award, contact QA Data Coordinator, Katie Haun, at 333-1294 or khaun@ormc.org.
Lauren Carnevali and Karen Flood
Kendra DeMartino
Susan Hammond
William Kiefler
Russell Furman
Meredith Ingersoll
Dr. James Oxley
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Emily Walsh
FEBRUARY 2020
Go Red for Women Day Thank you to all ORMC employees and volunteers who wore red on February 7 in support of Go Red for Women–the American Heart Association's national movement to end heart disease and stroke in women.
Youth Mental Health First Aid Course
Orange Regional hosted a free youth mental health first aid course at the Community Health Education Center. This course was attended by more than 15 people and was facilitated by Community Health Program Coordinator for the Greater Hudson Valley Health System, Andrew A. Oni, MA. The 8-hour training gave adults who work with youth the skills they need to provide initial support to adolescents (ages 12-18) who may be developing a mental health or substance use problem, and to help connect them to the appropriate care. The course covered common signs and symptoms of mental illness in this age group, including anxiety, depression, eating disorders and attention deficit hyperactivity disorder (ADHD). The training covered signs and symptoms of substance abuse, how to interact with an adolescent in crisis and how to connect the adolescent with the support and help they need. Youth Mental Health First Aid is open to the public and parents, and is appropriate for a variety of professionals working with youth including teachers, school staff, coaches, camp counselors and youth group leaders. For more information, contact Andrew at 333-7324. 7
CONNECTIONS
Blood Drive
March Of Dimes March For Babies
First Wednesday of the month 10:00 a.m. to 3:00 p.m.
May 3, 2020 8:00 a.m. Registration, Walk starts at 9:00 a.m.
The donor bus will be outside of ORMC's Main Lobby entrance.
Woodbury Common Premium Outlets
American Heart Association Heart Walk May 2, 2020 Check-In at 9:30 a.m. Walk starts at 10:30 a.m.
Foundation
Annual Golf and Tennis Classic Monday, June 22, 2020 More details to come
Lake Welch Beach, Harriman State Park
Spring Forward Easier With the Help of Our Sleep Center
Coronavirus Information As we continue to monitor the ongoing health situation around the spread of coronavirus, we will keep all employees updated on information and proper procedures related to our medical facilities. Please review infection prevention policies and procedures in your department. Additional information can be found on the intranet under ‘Infection Prevention.’
With daylight saving time ending on March 8, we “spring forward.” This means our days get longer and our sleep might get a little disrupted. To learn about the effects and impacts of daylight saving time, common sleeping problems and when to seek help, visit www.ormc.org/sleepcenter.
Auxiliary Vendor Sales Program Sales take place on the ground floor of the Main Campus in the Conference Center Lobby. March 10
Leslie’s Jewelry
March 19
Tupperware
March 12
Kid’s Stuff
March 20
Nuts Plus
March 13
Mary Kay
March 26
Eleanor Jewelers
March 16
Nicole's Bling
March 27
LA Designs
March 17
JM Sterns Sports
March 30
Magnolia and Vine
March 18
Mostly Silver
Connections Newsletter For more information about Connections or to make a submission for consideration, contact Senior Marketing and PR Specialist, Lauren Kropf-Zuckerman, at 333-2363 or lzuckerman@ghvhs.org. 8