It’s fair to say that for many of us, 2020 has been a pretty bizarre and unnerving odyssey. Even for businesses deemed as essential services, many of their customers’ businesses have spent most of the year shut down, which has impacted their vendors’ revenues and forced a rapid modification of operations and budgets. Nevertheless, across the industry, we have received positive reports of strong retention and high optimism going into 2021. November offers a good vantage point for looking back at the costs and gains resulting from the events of this unusual year and for looking forward to what business leaders are anticipating in their markets going into 2021.
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suppliers, and other related businesses that support it, innovations in processes for quick adaptation to the new health and safety and logistical needs of employees and customers have characterized the response to the entrepreneurial challenges of 2020. Fortunately, the adjustments in operational health and safety protocols appear to be the extent of the impact on many businesses in the industry. This is all while many business owners throughout the larger business sector served by septic services and portable toilet providers strive to maintain profitability. WHAT HAPPENED IN 2020?
Portable restroom rental services operators have been
he global economy shut down for most of the year
impacted to varying degrees both economically and
2020. That’s just not something you typically read in an
operationally by the threat of COVID-19 infection among
annual retrospective, but there it is. It certainly makes 2020
employees, customers, suppliers, and communities. The
an exception to all the rules. According to the International
economic relief funding through the CARES program
Monetary Fund report, “The Great Lockdown: Worst
launched by the federal legislature did not reach many
Economic Downturn Since the Great Depression”, the loss
of the small- and medium-sized businesses, though it is
in global GDP through 2020-2021 due to the coronavirus
unclear how much impact that outcome of the program
(COVID-19) crisis could total around 9 trillion dollars.
has had on operators throughout the country.
The onset and rapid spread of the pandemic triggered the
The good news is that many businesses, including septic
surreal urgent mass alteration of the way people work and
equipment manufacturers and portable restroom rental
live in the United States and around the world. Throughout
services operators, report that they’ve been experiencing
the liquid waste industry as well as among manufacturers,
normal production and sales rates. While business
1 6 A MERIC AN L IQUID WA S TE NO V EM BER 2020
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