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4 Key Growth Tips for Business Owners

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THE TOUGHEST

THE TOUGHEST

You've achieved well so far by making smart choices and following through.

You've proven you have a bold entrepreneurial drive. You’ve made yourself a business owner. Now, naturally, the goal is to grow the company. Fortunately, you don't have to start from scratch collecting ideas and advice for growing a small business. Start with these time-tested essentials for growth.

1. Create a Detailed Strategic Plan. A goal is one thing. Using a roadmap to reach it is another. Countless great ideas are never realized. Good strategic planning is the far most reliable way to turn a great idea into reality. The reason why so many would-be successes become failures is simply wrong thinking about what strategic planning is supposed to be like. It’s not a one-and-done task. The best strategic planning is ongoing, fluid, and under continuous analysis and tweaking to determine what works best and what should be modified or replaced in the plan as you’re following it.

The most effective strategic plan for your business is one that is realistic about your product and/or service quality, your operations, your team, your physical resources, your current and likely short- continued on page 10 term and medium-term growth funding options, your management skills, your organization’s other strengths and weaknesses, the market, the economy, and other external conditions. These are the considerations in planning for a more aggressive move toward greater profitability. also serves your branding as a popular provider trusted by others throughout the business community.

Clarify your vision, i.e., what you want to achieve through the next 3 to 5 years. Your strategic plan should lay out how you will put in place the necessary resources for scalability. It should ultimately provide your guide along the path you have chosen toward realizing your vision, based on your realistic options.

Be selective in identifying the most potentially mutually advantageous opportunities for partnering your business with others. Utilize quality mutual marketing resources and promotional brand-building that cross over most ideally with your collaborator’s business type. Integrate your website and social pages and your other online resources into the mutual marketing program.

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To track your progress, establish some basic performance metrics that measure your success in terms of KPIs like cash flow, production, quality benchmarks, marketing results, net lead generation, cost per qualified lead, sales closing rates, total cost per customer acquisition (CAC), repeat sales rates, referral networking progress, etc. But, also track the more obscure but critical progress in, for example, customer satisfaction, employee engagement, job satisfaction, process improvement initiatives completed, even asset upgrade and maintenance targets, and other achievements that lead to growth or maintain the foundations necessary to support it.

2. Develop Mutually Profitable Business Relationships.

Make business networking your way of life. Build collaborative relationships with as many other businesses as possible in your industry and your local community of diverse business types. Developing reciprocating marketing activity and resulting customer traffic between your company and others is a high-quality form of marketing that

Be selective in identifying the most potentially mutually advantageous opportunities for partnering your business with others. Utilize quality mutual marketing resources and promotional brand-building that cross over most ideally with your collaborator’s business type.

Maximize your company’s visibility by cosponsoring and/or participating in industry and community events, nonprofit initiatives, civic programs and projects, and other public activities. Introduce yourself to as many local and regional business owners as you can. Get to know the other leaders in your area too. Let everyone know you and your team are available to collaborate on certain projects that are good for local commerce and that benefit the community more broadly.

Another way of thinking about mutually beneficial business relationships has to do with cultivating an exceptional rapport with your current customers by providing exemplary products and services. We can assume your products are excellent and people love them. But, people prefer to deal with people they like. So, make yourself and your team likable.

In other words, show you care enough to take time to get to know your customers on a professional level well enough to constitute relationships that can be valued along with your product or specified services.

It sounds simple and perhaps not important enough, but what people think about you and your business is what drives them to you or away from you. So, that’s actually everything that matters in marketing.

allocate expert SEO resources to optimize your site .

3. Make the Most of Your Online Resources.

Productive online marketing (and perhaps sales operation) is essential for any modern business. So, allocate expert SEO resources to optimize your site. Remember that your business website is where most, if not all, of your customers and prospects will go first to get continued on page 12 information about your company, what you offer, and how you compare to your competitors.

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image issues, optimizing URLs, and so on.

In The News

Make sure your homepage is inviting and intuitive to use. Declutter all pages on your site. Make sure navigation tools are all functioning properly. Fix all issues negatively impacting the user experience.

Connect with influencers to promote your company on social platforms.

Some optimizations include improving your website, adding video, properly formatting headers, adding fillable forms, converting dated to evergreen content, fixing broken internal page links, developing relevant back-links, adding keywords and long-tail keyword phrases, correcting

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Today’s consumers have many choices. If they’re uninspired by a boring website, frustrated by functions that don’t work, or confused by content that does not make sense for their needs, they quickly move on. A website that looks great, works well, and delivers captivating information and highly appealing offers engages visitors, holds their attention longer, and inspires them to take action to learn more or become a customer. So, prioritize an excellent website.

Connect with influencers to promote your company on social platforms. You should participate on social continued on page 14

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