SEPTEMBER 2022 8 2004-2022 2004-2022 Building a Better Health and Safety Training Program Page 8 SOPs and CMMS Optimize Efficiency Page 14 4 Approaches to Building Employee Trustworthiness Page 30 In The News Page 36 INSIDE
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4 AMERICAN LIQUID WASTE SEPTEMBER 2022 Visit Us CONTENTS SEPTEMBER 2022 | VOLUME 18 | ISSUE 9 CEO & PUBLISHER Gideon W. Smith SENIOR KatherineEDITORNolan ADVERTISING Tracy Rodean CREATIVE DIRECTOR Melissa NoahHeidiEDITORIALKennellyMANAGERKarpinichCIRCULATIONAiden Phoenix Global Media Inc. P.O. Box 235, Stockton New Jersey sales@americanliquidwaste.com973-532-0319866-418-440008559phonefax American Liquid Waste Magazine is published by Phoenix Global Media CopyrightInc. 2022 by Phoenix Global Media Inc. All rights reserved. PleasePOSTMASTER:by$15.00SUBSCRIPTIONSperyear,oreligiblerequest.sendchanges to American Liquid Waste Magazine P.O. Box 235, Stockton New Jersey 08559 Opinions expressed in editorial submissions contributed to American Liquid Waste Magazine are those of the individual authors exclusively and do not necessarily reflect the opinions of American Liquid Waste Magazine, its staff, its advertisers, or its readership. American Liquid Waste Magazine assumes no liability or responsibility toward independently contributed editorial submissions or any typographical errors, mistakes, misprints, or missing information within advertising copy. 8FEATURESBuildinga Better Health and Safety Training Program for Your Liquid Waste Business 14 SOPs and CMMS Optimize Efficiency in Service and Maintenance Businesses 22 J Bar Enterprises thrives in South Central Texas 30 4 Approaches to Building Employee Trustworthiness 36 In The News 44 ALW Classifieds 46 Index of Advertisers
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Building a Better for Your Liquid Waste Business
That’s why it’s crucial to have a concrete health and safety training program in place: a program that supports all of your team — no matter how long they’ve been working with you or how much experience they have.
Under the OSHA, as an employer, you have several responsibilities. Make sure you are familiar with these and have built processes and systems to monitor your compliance.
continued on page 10
Health and SafetyPrograTrainingm
Make sure you know your state’s requirements to operate legally and effectively as a business.
As liquid waste experts, you know the high health risks you face every day.
8 AMERICAN LIQUID WASTE SEPTEMBER 2022 Visit Us BUSINESS CORNER PRODUCT WA TCH IN THE NEWS TECH NEWS ASSOCIA TION NEWS
A fit-for-purpose health and safety training program ensures that:
4 You build a reputation as your area’s go-to source for liquid waste services;
SPOTLIGHT INDEX
4 Your team feels empowered to tackle the most challenging jobs because they are both knowledgeable and prepared;
4 Protects your business from legal threat.
4 You protect your staff and your customers from health risks;
UNDERSTAND YOUR LEGAL OBLIGATIONS
The United States Environmental Protection Agency (EPA) also publishes guidance on dealing with wastewater and sewage systems and maintains a list of Health and Environmental Agencies of U.S. states and territories.
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OSHA and the EPA
4 Your team understands the risks to themselves and the business should liquid waste be handled inappropriately;
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4 What do your team need to know to do their jobs safely?
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10 AMERICAN LIQUID WASTE SEPTEMBER 2022 Visit Us
4 What training has your staff had (both with you and from other sources)?
When working with liquid waste, you need to develop an ethos of health and safety throughout your company,
4 What skills, knowledge and experience does your team currently hold?
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4 Do you have risk assessments available for your business?
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where it forms an integral part of your day-to-day processes. To do this, you’ll need to take stock of several things:
4 Review records of past accidents; these can help you decide what training is required.
WHAT DOES A GOOD HEALTH AND SAFETY PROGRAM LOOK LIKE?
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You may need to obtain the relevant permits to conduct business.
SPOTLIGHT INDEX
4 What training do you currently offer?
BUILDING A BETTER HEALTH AND SAFETY TRAINING PROGRAM
What does an effective health and safety program look like for your business? It should meet the needs of your
...you need to develop an ethos of health and safety throughout your company, where it forms an integral part of your day-to-day processes.
4 Face-to-face events
4 Online: both live events and systems that allow
HOW SHOULD YOU RE-ENGAGEMENT DELIVER YOUR HEALTH AND SAFETY TRAINING?
staff, satisfy your legal obligations and make sense financially for your business.
4 Induction for new staff: ensure it introduces the new starter to the most crucial legal requirements and everything they need to do their job safely from day one.
www.americanliquidwaste.com SEPTEMBER 2022 AMERICAN LIQUID WASTE 11
4 While there is a cost for the business, it is well worth considering training provided by a third party. Both OSHA and the EPA have several resources and training available.
4 Build refresher training for existing staff based on your knowledge assessment. What do existing staff need? What are the most common errors you see appearing in your accident logs? Build training around these issues.
What your training looks like is dependent on what fits your business best. There are several ways to train your staff, including:
A basic health and safety program could look like the following:
continued on page 12
4 Include regular reviews of your processes and people’s knowledge. Reviews will help you ensure your training program always meets the needs of your business.
4 Document everything! It is a legal requirement and will provide you with crucial data to keep refining and improving your training offers.
4 Take stock of your equipment and what is required to operate safely and effectively. Do you have what you need for your staff to do their jobs safely?
4 Ensure your risk assessments are up to date and accurately reflect your processes.
4
Want to learn more about how to upgrade your health and safety training for your septic, sewer or restroom
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Sourceshttps://www.osha.gov/employers/https://www.osha.gov/workers/employer-responsibilitieshttps://www.epa.gov/npdes/municipal-wastewaterhttps://www.epa.gov/aboutepa/health-and-environmental-agencies-us-states-and-territorieshttp://www.americanliquidwaste.com/https://www.osha.gov/employers/https://www.osha.gov/complianceassistance/quickstartshttps://www.osha.gov/training WA TCH TION
4 On-the-job training: ensure you have a way of logging all activity for your records and legal compliance.
It’s essential to build a flexible training system that fits in with your typical working day. Is most of your business conducted off-site? Using a system that can be accessed through a mobile phone and allows the training to be split into small parts makes much more sense than demanding staff attend regular face-to-face training.
business? Subscribe to American Liquid Waste Magazine today — the #1 source for septic, sewer and portable restroom professionals!
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Documentation
Video
SPOTLIGHT INDEX
4
NEWS
IN THE NEWS TECH NEWS ASSOCIA
your staff to access learning materials at a time that is convenient to them
12 AMERICAN LIQUID WASTE SEPTEMBER 2022 Visit Us
It also makes sense to offer a variety of ways to access your training; people have preferences in how they learn. Making sure your training is flexible ensures a higher level of compliance from your staff.
For production and service businesses looking to scale their operations, Standard Operating Procedure's are indispensable.
z New hires can start working independently much sooner with SOPs to guide them.
z The staff does not waste a lot of precious time correcting avoidable mistakes.
WHAT’S AN SOP?
z Miscommunications in delegating tasks and in training are minimized.
Why should portable restroom rental businesses use SOPs and implement a CMMS system to manage service and maintenance processes? There are many benefits of developing your company’s SOPs as your busy team is working to complete its usual complex daily and weekly tasks. SOPs transform inefficient and inconsistently performed workflows. That means using SOPs can deliver great cost savings and significantly increased quality and customer satisfaction. Running operations through an integrated cloud CMMS platform automates the management of processes using SOPs, and tracks inventory, equipment use, maintenance, staff scheduling, auto alerts, communications, and so much more.
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z Even new employees know exactly what to do during complex tasks assigned to them.
z Training is much more organized and reinforced for new employees using SOPs.
IN
z Accidents that may damage equipment or even lead to serious injuries may be avoided.
14 AMERICAN LIQUID WASTE SEPTEMBER 2022 Visit Us
z Having one set of instructions can reduce errors by up to 50%.
In operations involving many relatively complex routine processes, SOPs enable workers, including new hires, and management to rely on a single set of directions for a given process. They also allow them, their customers, and all other stakeholders to be confident that the system is set up to ensure the quickest and best quality of outcomes consistently. Here are some of the benefits of using SOPs:
SOPS and CMMS
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Optimize Efficiency in Service and Maintenance Businesses WA TCH THE TION TION INSIDER INDEX
z The team can work on improving the process and can be assured the changes will stick.
z People don’t require tight supervision, because they have specific written instructions.
z The company can avoid legal actions from disappointed customers.
www.americanliquidwaste.com SEPTEMBER 2022 AMERICAN LIQUID WASTE 15
z Workers can see exactly what management expects from them.
z Employees know where to get information on their own.
z Employees feel more confident in the thoroughness of their work.
A CMMS HELPS SOPS INCREASE EFFICIENCY
Industry research finds that pencil and paper management systems like the once ground-breaking shared spreadsheet tools have been mostly replaced by automated systems in medium-sized and larger operations of various types. Cloud CMMS platforms typically don’t require any onsite hardware. They’re installed remotely to constitute or integrate with your existing basic business software packages. They’re inexpensive to obtain, and they’re easy to learn and use.
z Processes meet industry standards and the company’s own quality requirements.
Service and maintenance operations that do not utilize SOPs place employees in unnecessarily more difficult working circumstances when a key person quits, gets sick or takes a vacation. SOPs enable cross-training on all complex tasks, so the entire staff can be fully prepared to take on any tasks as needed at any time without notice. SOPs help reduce turnover and set up the employees for long-term success with the company.
z Workers are receiving more positive feedback due to fewer errors, delays, and reworks.
BETTER EMPLOYEE EXPERIENCE
continued on page 16
INDEX
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The CMMS facilitates scheduling people, allocations of equipment, supplies, vehicles, etc. as needed. It transparently enables the team to track the progress of assigned tasks, adherence to timelines, ordering of materials, equipment scheduling, communications, and more.
Basic CMMS software helps increase productivity, reduce errors, improve quality, and eliminate volumes of paper
The CMMS facilitates scheduling people, allocations of equipment, supplies, vehicles, etc. as needed. WA TCH ASSOCIA TION NEWS
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RCS II, Inc. • www.septicdrainer.com • (518) 812-0000 Sodium
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IN THE NEWS TECH NEWS
WHAT’S A CMMS?
SPOTLIGHT
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A CMMS system replaces old paperwork orders and carbonless copies, clipboards, overflowing desktops, and file cabinets, cardboard boxes of archive files, and overtime for admin employees managing it all as human hubs for workflows. With a CMMS system, operations become faster, easier, and cheaper! The system promotes much greater efficiency, extended equipment life, reduced waste, increased customer satisfaction rates, and greater employee satisfaction.
WHAT FUNCTIONS CAN A CMMS PERFORM FOR YOU?
SoilADrainfeildRestorative is the REAL problem.
A Computerized Maintenance Management information system is a software platform that features a database for organizing information on tasks ordered and underway, tasks completed, resources needed to perform the tasks, and maintenance processes to preserve the company’s assets.
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It takes over countless time-consuming tasks, freeing staff and management to focus much more on quality and customer services. For example, a CMMS can:
z Track currently scheduled tasks, recurring tasks, and
18 AMERICAN LIQUID WASTE SEPTEMBER 2022
z Coordinate work orders and a multitude of other requests.
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documentation to be transferred, processed, and stored.
z Track supply inventory levels, process costs, and any KPIs.
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ASSOCIA TION INSIDER INDEX
With high stakes for business owners in intensely competitive markets or in demanding niches serving industrial clients, event producers, or even broadscale regional emergency response agencies, etc., migrating to modern process management tools like SOPs and CMMS software is essential to keeping up with the efficiency and the productivity rates of larger competitors. https://www.ibm.com/topics/what-is-a-cmms#:~:text=A%20search?q=preventive%20maintenancehttps://www.getmaintainx.com/blog/workflow/https://www.getmaintainx.com/blog/how-to-create-a-operating-procedure-sop-includes-template/https://www.getmaintainx.com/blog/what-is-a-standard-Sources
supplies,finished%20goods%20offered%20to%20customersmro-inventory#:~:text=MRO%20inventory%20refers%20to%20https://www.gep.com/knowledge-bank/glossary/what-is-https://limblecmms.com/blog/organizing-maintenance-work/sop/https://limblecmms.com/blog/standard-operating-procedure-computerized-maintenance-management-systems/https://www.advancedtech.com/blog/7-benefits-of-oCpn8QAvD_BwEZ5YQv0dWJCQpSyzWBkFXywJadcXgbKzIHL43RD1IDVZLOyqBin-your-business/?gclid=CjwKCAjw6fyXBhBgEiwAhhiZssG1QOhttps://www.getredlist.com/top-10-reasons-to-use-a-cmms-infrastructures%20and%20other%20assets.system%20or%20CMMS%20is%20software%20that,plant%20computerized%20maintenance%20management%20WA TCH THE TION
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IN
many, many others use SOPs with CMMS operational support. This model is recommended for any growing service or maintenance business in which maintaining high levels of organization and process efficiency is critical. That makes this setup ideal for growing portable restroom rental services.
SPOTLIGHT
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NEWS
THRIVES IN SOUTH CENTRAL TEXAS
J BAR ENTERPRISES
22 AMERICAN LIQUID WASTE SEPTEMBER 2022 Visit Us SPOTLIGHT INDEX
It is a massive, open part of the US with rocky hills and mountains, stretches of hot desert, the area is full of rapidly growing communities, isolated ranches, state and national parks, resource-hungry utility services, and more in seemingly endless rugged terrain.
Imagine driving hundreds of miles in heat exceeding 100 degrees to drop off a set of portable toilets, and then traveling the same route to retrieve, clean, and replace those same units for the duration of the construction project they are serving. If you're getting a feeling for the number of resources, man-hours, and effort that goes into it, then you're starting to understand why J Bar
n the middle of all of this, there is a heck of a lot of construction going on almost all of the time. Supplying those construction sites is no easy task, and supplying all of those sites with clean restroom facilities is an even tougher one. That is exactly where JBE makes its bones, by renting portable toilets to the many construction sites of south, central Texas.
I
JBE's teams have to cover hundreds of miles each and every day across long, hot stretches of two-lane highway. Sometimes, they have to do it in the blistering heat.
JBE's teams have to cover hundreds of miles each and every day across long, hot stretches of twolane highway. Sometimes, they have to do it in the blistering heat. That alone is a monumental task in the largest state in the Union.
www.americanliquidwaste.com SEPTEMBER 2022 AMERICAN LIQUID WASTE 23
continued on page 24
THE CHALLENGE OF SUPPLYING TEXAS CONSTRUCTION SITES
Of course, portable toilet rentals are far from the only things they haul across the heat-stricken Texan landscape. They also provide luxury restroom trailers for VIPs and special events. They provide sanitary restrooms for a wide range of customers, including construction projects, events, and more. They also offer hand wash and hand sanitizer units for a wide range of purposes.
JBE delivers special service to the organizers of
They also provide luxury restroom trailers for VIPs and special events. They provide sanitary restrooms for a wide range of customers, including construction projects, events, and more.
24 AMERICAN LIQUID WASTE SEPTEMBER 2022 Visit Us SPOTLIGHT INDEX
Enterprises is one of just a few such organizations in the country. Put simply, they do what no one else will, in one of the toughest locations there is.
J BAR ENTERPRISES SERVICE LIST
www.americanliquidwaste.com SEPTEMBER 2022 AMERICAN LIQUID WASTE 25
Another of their more unique offerings is their security trailer rentals. These are fairly uncommon in more populous parts of the country. But out in the great wide open, construction sites require these units to protect and monitor the location at night.
continued on page 26
special events when requested. They deliver and install holding tanks and provide septic pumping services for RVs.
A security trailer is a tow unit with two wheels and a foot for stability when placed on site. They are equipped with cameras, sirens, lights, and motion detectors. They can alert a monitoring team and record events on location when activated. These units can operate long-term, relying on a solar panel to power the onboard equipment for the duration of a project.
This makes their longest route about 100 miles there and back.
26 AMERICAN LIQUID WASTE SEPTEMBER 2022 Visit Us
Quality in a portable toilet is not something that many people put much thought into. But CEO David Jamar and Chief Wellness Officer Tanis Jamar agree that a well-functioning, clean, and secure facility can
SPECIAL EVENTS
SPOTLIGHT INDEX
Like most organizations that rent out portable toilets, JBE caters to all kinds of events in and around Austin and San Antonio. Their porta-potties are always clean and in great condition, making event guests happy. Their units even come in three different colors for males and females, and orange for construction sites. But they don't just give their special event customers the same toilets they drop off at construction sites. Their special event units are equipped with motion sensors, solar panels, and automatic lights to provide comfortable service day or night.
...their service area covers six zones surrounding Austin and San Antonio about 120 miles from east to west and approximately 200 miles from north to south.
That being said, their service area covers six zones surrounding Austin and San Antonio about 120 miles from east to west and approximately 200 miles from north to south. This makes their longest route about 100 miles there and back. But you can take our word for it that in the Texan summer heat, that's enough.
continued on page 28
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make a huge difference in how guests experience an event. Conversely, they also agree that an unclean toilet that is in disrepair can cause a lot of trouble. For the guests, it can ruin an evening. "If the facilities are poor enough," Tanis says, "People are likely to leave, and if they leave, they are unlikely to come back."
With all of this going for them, and more, J Bar Enterprises is in an expansion phase. Their popularity is opening up new service areas to their teams, and as a result, they are currently hiring for multiple positions. That's impressive with today's economic pressures bearing down on businesses of all kinds. But JBE appears to be pulling through it with flying colors. Let it be a lesson to the rest of us, because service like that makes all the difference to your bottom line!
Of course, portable bathrooms aren't just for parties and converts. They are also a necessity when a septic system is out of commission, under service, being replaced, or being installed. JBE serves these needs as well.
28 AMERICAN LIQUID WASTE SEPTEMBER 2022 Visit Us
JBE serves weddings, private parties, concerts, festivals, and any event that can be expected to draw a large crowd with the area's best-reviewed portable restroom rental service in the region.
A GROWING TEXAS RENTAL PORT-A-POTTY COMPANY
https://www.gojbar.com/Sources
Increase the Odds of Improving Your Organizations Performance
B
By Yoram Solomon, Ph.D.
4 Approaches to Building Employee Trustworthiness
continued on page 32
uilding trust would be easy only if two conditions are met. First, that trust would be absolute. In other words, that there is an absolute, universal set of behaviors that, if followed, would build trust for everyone. Second, that all it took to change behavior would be to know what behavior you wanted to change and what new behavior you would like to adopt Unfortunately,instead.neither condition is true. Trust is neither absolute nor universal. While some behaviors (such as telling the truth) are universal, others are not. In fact, the same behavior that would cause one person to trust you could cause another person to distrust you—for example,
Building trust in your organization greatly benefits the employees, the culture, and the performance,organization’swhichare all tightly related. Building trust is undoubtedly important for a company, and increasing the level of trust could have a transformative effect.
30 AMERICAN LIQUID WASTE SEPTEMBER 2022 Visit Us
4 Execute until the new habit becomes automatic and doesn’t require thinking and effort anymore. Sounds easy? Well, it’s not. There are too many places where you can make mistakes. You may identify a relationship that is not critical, or the dependency of the other person in you is not important enough. You may identify the wrong behavior to work on and spend time and effort trying to fix a behavior that is not
risk-takers trust other risk-takers, but those who avoid risk will not trust risk-takers because they believe they are irresponsible and reckless.
Even if you committed, set a timeline, and made a plan to achieve that goal, your probability is still limited to 50%.
4 Identifying a critical relationship in which another employee (could be a coworker, a boss, or someone who reports to you) depends on you. If they don’t trust you, they will not rely on you.
You must first identify specific, critical relationships and specific behaviors that you must change in them.
SOUNDS COMPLICATED?
32 AMERICAN LIQUID WASTE SEPTEMBER 2022 Visit Us
4 Creating a S.M.A.R.T. (specific, measurable, achievable but not too easy, relevant and impactful, and time-bound) plan that will allow you to form new behaviors that would negate the current ones. The plan should consider the process of forming new habits.
Furthermore, it is not enough to know what behavior you want to change Knowledge is not enough. Behaviors are very hard to change. One study found that even if you know your goal, your probability of achieving it is only 10%.
You must first identify specific, critical relationships and specific behaviors that you must change in them. Those could be different in different relationships. Then, you must form new habits that will change your behaviors and build your trustworthiness, and thus the trust other people have in you. Even then, it takes time and many repetitions of the new behavior before it becomes natural. It won’t happen overnight.
It’s achievable but requires a different approach than what you have heard about trust. If you want your efforts to be effective, that is. The process of increasing your trustworthiness has the following steps:
Those could be different in different relationships. Then, you must form new habits that will change your behaviors and build your trustworthiness...
4 Identifying your specific behavior that holds you back from being trusted by that person. Remember that trust is relative. That behavior might not cause someone else to distrust you, but it does cause the other person in this critical relationship not to trust you. The reason for focusing on bad behavior is because people respond much stronger (and negatively) to bad behavior than they do (positively) to positive behavior. Research proved that many times.
The rest of this article will describe four approaches to building employee trustworthiness.
SELF-STUDY
4 You can do it at a convenient place and time.
Pros:
holding you back from being more trusted in that relationship while not working on the behavior that does. Your plan might be too easy, too hard, not impactful enough, or otherwise easy to drop before forming new habits. Finally, according to that study, even if you do everything right, you still only have a 50% probability of success.
www.americanliquidwaste.com SEPTEMBER 2022 AMERICAN LIQUID WASTE 33
HOW CAN YOU INCREASE YOUR ODDS?
There are too many places where you can make mistakes. You may identify a relationship that is not critical, or the dependency of the other person in you is not important enough.
continued on page 34
You could learn by reading books, taking online courses, or otherwise individually.
4 Lacking deep knowledge and experience, you are more likely to make mistakes, such as identifying the wrong relationship or the wrong behavior to focus on.
4 You can also ask others or the facilitator to review your plan.
Lacking deep knowledge and experience, you are more likely to make mistakes, such as identifying the wrong relationship or the wrong behavior to focus on.
You could either hire an external coach or have the company hire one to take you through the process.
4 A coach is more experienced with the process and human nature.
4 You may not trust the coach due to being external to the company and knowing them for a very short time.
4 The coach may not be familiar with the company’s people, dynamics, and culture.
You could attend an open enrollment or companysponsored workshops to help create the right plan.
4 Peer pressure can provide motivation.
WORKSHOPS
4 It is typically the cheapest alternative on a perperson basis.
INTERNAL HR PROFESSIONAL
Pros:
Pros:
Cons:
4 You can do it at your own pace.
4 You have an opportunity to interact with others and learn from their challenges.
4 A coach could be your accountability partner throughout the execution phase and increase your probability of forming a new habit from 50% to 95%.
4 You still lack an accountability partner, threatening the retention of what you learned.
4 Your retention will be the lowest, and so will the probability of forming new habits, given that nobody is holding you accountable.
Pros:
34 AMERICAN LIQUID WASTE SEPTEMBER 2022 Visit Us
4 Workshops typically address multiple employees in the company in parallel.
EXTERNAL COACH
4 They are already trained and experienced in human behavior in the organizational setting,
Cons:
4 You are still prone to making mistakes in identifying the right relationship and the behavior holding you back from being more trusted.
4 They can be costly, especially if coaching multiple people in the company.
Cons:
The ultimate solution might be right under your nose—your human resources professional.
4 Having worked with the employees they are helping, they are more trusted by those employees than an external coach would.
www.americanliquidwaste.com SEPTEMBER 2022 AMERICAN LIQUID WASTE 35
4 They are internal to the company and are very familiar with the people, the internal dynamics, and the corporate culture and goals.
About the Author: Yoram Solomon, Ph.D., MBA, LLB, is the author of The Book of Trust®, host of The Trust Show podcast, founder of the Innovation Culture Institute™ LLC, and facilitator of the Trust Habits™ workshop. To book Yoram for a keynote or a workshop, enroll in his Trusted at Work online courses, get his books, get free content, or find out more information: www. trusthabits.com.
and addressing these human resources issue (trust) fits their job description.
4 They are already on the company’s payroll. The conclusion is straightforward: building trust in the organization is not simple. It should be addressed one relationship at a time, identifying behaviors that hold 1 party to that relationship from being more trusted by the other party. It should also be treated by forming new habits that change behaviors, build trust, and transform
the organization. The HR Professional is ideally positioned to help do that.
■
packs other standard features, too – including:
Depending on battery type and settings, the builtin Gen-Pack battery adapter lets you operate the camera system for up to 12 hours in remote locations with limited access to power. Fuse-protected to safeguard your equipment investment, the Gen-Pack battery adapter is also available separately. Battery and charger are not included.
For additional information, contact the Drain Brains® at General Pipe Cleaners at 800-245-6200 or 412-771-6300, or visit www.drainbrain.com/geneye..
IN THE NEWS ASSOCIA TION INSIDER
GENERAL PIPE CLEANERS’ VERSATILE GEN-EYE X-POD PLUS® SEWER CAMERA: PLUS GEN-PACK™ BATTERY ADAPTER, WI-FI, AND DISTANCE COUNTER! SPOTLIGHT INDEX
4 Voice-Over Recording for job-site commentary.
4 4X Digital zoom for close-up inspections.
4 “One-touch” recording for speed and convenience.
The full size X-POD features a self-leveling color camera and 200 ft. of tough, Kevlar® braid Gel-Rod® for inspecting 3” to 10” drain lines, and a Reel Cage Cover to protect work sites and equipment from dripping video cable reels. Full size reels sport 10” wheels for optimal maneuverability.
4 Date & Time stamp for work documentation.
General’s powerful X-POD Plus Command Module
The Gen-Eye X-POD Plus® psewer camera system from General Pipe Cleaners includes the Gen-Pack™ battery adapter , Wi-Fi transmitter, and an on-screen distance counter as standard equipment to boost productivity and profitability!
The compact Mini-Reel model carries 100 ft. or 200 ft. of rugged Gel-Rod with mini color self-leveling camera to trouble-shoot 2” and 3” lines with 15% more light than competitive models offer. The rugged steel frames and reels include a drag brake and reel lock.
About General Pipe Cleaners
X-POD Plus makes sharing inspections easy. The built-in Wi-Fi transmitter lets you view and record work on a cell phone or tablet. And with the system’s USB port, you can also archive activity on handy flash drives. Theon-screen distance counter also shows how far the camera has travelled down a line in feet or meters. And for optimum accuracy, settings can be adjusted for full size or mini-reel configurations.
The lightweight, popular X-POD systems combine camera, reel, and monitor into one compact package. A durable docking arm supports the Command Module – and permits height and angle adjustments for optimal viewing.
4 A big 7” LCD color monitor with a sunscreen for easy viewing in any location.
36 AMERICAN LIQUID WASTE SEPTEMBER 2022 Visit Us
General Pipe Cleaners, a division of General Wire Spring Co., is a leading manufacturer of high quality Americanmade drain cleaning equipment. In business since 1930.
www.americanliquidwaste.com SEPTEMBER 2022 AMERICAN LIQUID WASTE 37 www.gardnerdenverproducts.com/moblie ©2019 Gardner Denver. All rights reserved. TriFlow 825 ■ Straight Tri–Lobe ■ Performace: Vacuum up to 18 inHg; Flow up to 4805 cfm ■ Flexible Options & Installation ■ Coolest Blower Temperatures in it’s Class ■ More Energy Efficient vs. Other Straight Lobe Blowers Ideal for: ■ Sewer Cleaning ■ Storm Sewers ■ Water Treatment Plants ■ Municipal Water Departments ■ Cleaning & Washing
In the eleven years that the NC Mid-Market Fast 40 awards have been given, over 200 companies were named to the list. Commercial Credit, Inc. is the only company to make the list ten times. Dan McDonough, president and CEO, states, “The financing we provide to our customers helps their businesses grow, and in
...over 200 companies were named to the list. Commercial Credit, Inc. is the only company to make the list ten times.
turn fuels our growth. But it’s the dedication of our employees that truly makes the difference and drives our customers’ loyalty, which allows us to provide continued job opportunities in the region. It is very gratifying to have their hard work reach so many small and mid-sized businesses and be recognized in this manner.”
COMMERCIAL CREDIT, INC. INCLUDED IN NORTH CAROLINA’S TOP 40 MID-MARKET COMPANIES FOR THE TENTH TIME
The forty companies were recognized at a luncheon, hosted by Business North Carolina, supporting sponsor Birmingham, AL-based Regions Bank, and supporting sponsors New Bern-based law firm Ward and Smith, P.A. and accounting firm Cherry Bekaert LLP, on August 24, and will be featured in a supplement to the November issue of Business North Carolina magazine. For more information, contact Julie Murphy 704-944-2771 jmurphy@commercialcreditgroup.com
About Commercial Credit, Inc. Commercial Credit, Inc., through its subsidiaries Commercial Credit Group Inc. (including its division Manufacturers Capital), Keystone Equipment Finance Corp. and Commercial Funding Inc., provides equipment loans and leases to small and mid-sized businesses in the construction, transportation, manufacturing and waste industries and accounts receivable financing in a variety of industries. The company is headquartered in Charlotte, NC and operates full-service offices in Buffalo, NY, Naperville, IL, Hamilton, ON, West Hartford, CT and Salt Lake City, UT. For more information, please visit www. commercialcreditgroup.com, www.keystoneefc.com and www.commercialfund.com.
IN THE NEWS ASSOCIA TION INSIDER
38 AMERICAN LIQUID WASTE SEPTEMBER 2022 Visit Us
CHARLOTTE, NC (August 29, 2022) – Charlotte-based equipment and accounts receivable finance company, Commercial Credit, Inc., parent company of Commercial Credit Group Inc. (CCG), Keystone Equipment Finance Corp. and Commercial Funding Inc., has once again made the Business North Carolina Mid-Market Fast 40 List. This makes the tenth time in a row the company has been named to the list. To qualify, a company must be headquartered in North Carolina, have annual revenue between $10 million and $500 million and demonstrate sustained revenue and employment growth over the past three years.
SPOTLIGHT INDEX
Charlotte-based equipment and accounts receivable finance company is the only company to be named to the North Carolina Mid-Market Fast 40 List ten times.
MAKING A POSITIVE IMPACT ON COMMUNITIES AND AROUNDENVIRONMENTSTHEWORLD
This year’s guests were equally enthusiastic about the trip, with one guest calling it the “bucket list” trip of a lifetime.“Myfavorite part was meeting the people behind the brand because that’s what makes the brand,” said Armando Ramos, a service plumber in Phoenix, Arizona. “Now that I think of RIDGID I think of family. Thanks for the opportunity!”
RIDGID® EXPERIENCE WINNERS BRING THEIR PASSION FOR THE TRADES TO FIFTH ANNUAL EVENT
Emerson’s professional tools business provides the industry’s broadest portfolio of advanced, reliable tools and technologies for the mechanical, electrical and plumbing trades globally. Visit emerson.com/professionaltools for more information.
“The excitement around RIDGID Experience, both by trade professionals and the RIDGID team, has grown each year. After every contest our team is always impressed by the pride and commitment each guest has for their profession,” said Becky Brotherton, director of engagement marketing, RIDGID for Emerson. “It’s a privilege to be able to thank each of them for their dedication and hard work with this VIP experience.”
A part of Emerson’s professional tools portfolio, RIDGID hosted winners at their headquarters with an all-expenses paid trip and signature VIP treatment
SPOTLIGHT INDEX
“I can’t say enough about how amazing the past few days were. I’m so grateful to have had the opportunity to go to the RIDGID Experience 2022 and meet so many fantastic people, check out the headquarters and go on some pretty awesome outings. I’m over the moon and still just can’t believe that I got to do this,” said Mary- Anne Bowcott, owner of Westcom Plumbing and Gas in Sooke, BritishDetailsColumbia.onthe2023
40 AMERICAN LIQUID WASTE SEPTEMBER 2022 Visit Us IN THE NEWS ASSOCIA TION INSIDER
a full-scale celebration of the electrical, mechanical and plumbing trades.
RIDGID Experience Contest will be announced early next year.
Elyria, Ohio – August 31, 2022 – RIDGID®, a part of Emerson’s professional tools portfolio, recently hosted their fifth annual RIDGID Experience trip, a VIP event that invites select members of the skilled trades to gather for fun, camaraderie and hands-on experiences. The event also serves as a “thank you” to the trades for the role they play in building and maintaining our country’s
draws entries from tradespeople across the country, concludes with RIDGID treating nine guests to a three-day, all-expenses-paid trip to RIDGID headquarters. The highlight of the visit is a factory tour that invites each guest to build their own iconic RIDGID customized pipe wrench. Guests also received a sneak peek at the latest RIDGID tool innovations and provided their opinions on product that is currently in development. Evening events included treating the guests to a preview of the company’s 100 Year Anniversary celebration plans, set for 2023. Guests also had the opportunity to network with guests of RIDGID® Experience, a similar contest hosted by professional tools brand RIDGID. The two concurrent events created
infrastructure.Thecontest,which
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Guzzler............................................................................ 21
Mid-State Tank Co., Inc 4 800-722-8384 /midstatetank.com
F.M. Manufacturing 19 877-889-2246 / fmmfg.com
American Jetter ........................................................... 44 866-944-3569 / americanjetter.com
Paul Swoyer Septics LLC 800-367-0972Westmoor877-296-2555Wee800-547-7790Vacuumvactor.comVactor904-493-4969VacCon800-263-4508TranswayWWETTShow.comWWETT23800-521-6893T800-758-2743Stamp866-943-7256Roth800-829-3021Roedagardnerdenverproducts.comRobuschi518-812-0000RCS800-656-4225RapidView800-213-3272Power800-292-1305PolyJohn800-669-1434Peterson830-935-4936Products/pipeplug.comEnterprises................................................./polyjohn.comLineIndustries/HotJetUSA/hotjetusa.com/rapidview.comIIInc/septicdrainer.com............................................................................./store.roeda.comGlobalPlastics....................................................../roth-america.comWorks/sales@stampworks.net&TToolsInc./mightyprobe.comSystemsInc./transwaysystems.com.........................................................................../vac-con.comImpact.SalesInc./vacuumsalesinc.comEngineer/wee-engineer.comLtd/westmoorltd.com
Armal Inc ....................................................................... 17 866-873-7796 / armal.biz
Comforts of Home 46 877-382-2935 / cohsi.com
Arcan Enterprises. 10 Aqua-Zyme888-352-7226Disposal Systems Inc. 2 979-245-5656 / aqua-zyme.com
Fruitland Manufacturing 43 800-663-9003 / fruitlandmanufacturing.com
In The Round Dewatering 25 317-539-7511 / ITRDewatering.com
Coxreels.......................................................................... 28 800-269-7335 / coxreels.com
Com Vac 5 800-243-7986 / comvacsystems.com
GSBB Services, LLC 44 843-535-5712 / gsbb.biz
AR North America. 26 763-398-2008 / arnorthamerica.com
Bright Dyes 44 800-394-0678 / brightdyes.com
Jet. 42 800-321-6960 / jetincorp.com
Key Commercial Corp. .............................................. 42 877-333-4539 / keycommercial.com
National Vacuum Equipment, Inc. 31 800-253-5500 / natvac.com
46 AMERICAN LIQUID WASTE SEPTEMBER 2022 INDEX
Cam Spray ..................................................................... 18 800-648-5011 / camspray.com
Ecological Laboratories Inc. 42 800-326-7867 / propump.com
Eljen Corp. 11 800-444-1359 / eljen.com
Norweco. .......................................................................... 7 800-667-9326 /norweco.com
Milwaukee Rubber Products 15 800-325-3730 / milwaukeerubber.com
J.C. Gury Company Inc. 6 800-903-3385 / jcgury.com
Greasezilla 12 304-658-4778 / greasezilla.com
Imperialguzzler.comIndustries Inc 27 800-558-2945 / imperialind.com
Navitas Credit Corp. ................................................... 16 800-422-1844 / navitascredit.com
Bucher Municipal 9 704-658-1333 / buchermunicipal.com
Abbott Rubber CO. Inc. 2 800-852-1855 / pumperhose.com
American Tank Co. 10 254-721-5675 / atcvacuumtruck.com
Lane's Vacuum Tank, Inc. 33 800-592-3308 / lanesmobilejohn.com
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