A Brush with Greatness: How NiteHawk Continues to Change the Sweeping Game

A BRUSH WITH GREATNESS:

How NiteHawk Continues to Change the Sweeping Game

The global company and sweeping industry leader known as NiteHawk came from creative yet humble beginnings. The late inventor and manufacturer Jack Rodgers envisioned a lighter, more powerful sweeping machine, and in 1985 Rodgers patented the first hydraulic sweeper. Over the next ten years, he worked tirelessly to refine the prototype, a machine that would make waves in the commercial service industry for many years to come.

LOOKING BACK

In 1994, NiteHawk Sweepers, the company, was officially formed, named for Rodgers’ original sweeper model. Shortly thereafter, young entrepreneurs Tracy Day and Brad Morris purchased the patent for the hydraulic sweeper, taking over the challenge of bringing this game-changing idea to the marketplace. Jack Rodgers passed away in 2006, leaving behind not only a legacy of technological innovation, but of a warm and generous spirit still remembered fondly by all who worked with him. Day, Morris, and a small but committed team spent a few years building the business in California. “Back then, one of us would stay and paint what we had built that day while others went out sweeping, or in my case, went to night school,” says John Day, now NiteHawk’s Regional Sales Manager. “Especially in those Fresno summers, we would come back early in the morning to beat the heat and test out what we had painted the night before. It’s crazy to think how far we’ve come from those early days.” After a few years of manufacturing in Fresno, it became clear to everyone that this fast-growing company needed a new home. NiteHawk relocated to Seattle, Washington in 1997, and though they’ve since outgrown a few more facilities, they are still proud to be based in the beautiful, and much cooler, Pacific Northwest.

A NATIONAL REPUTATION defects, where other companies appear to focus more NiteHawk has seen tremendous growth over the years, on sheer production volume.” not only in sales and new employees but through a And customers could not be happier with those maturing understanding of products: its role in the industry. “The “Maintenance and repair mentality has shifted from a “Maintenance and repair costs have dropped by scrappy little company with costs have dropped 75% since we switched new technology to being to NiteHawk trucks,” says the market leader,” says by 75% since we Kenny Battiato, CEO of TSS Jake Hoerman, working on switched to NiteHawk Facility Services of New his tenth year at NiteHawk. Jersey. Indeed, across the “Our technology sets the trucks... country, NiteHawk is known standard.” as a reliable, trustworthy Seventeen-year employee organization. Customers and current Customer Service Manager Jerry Porsch see them not just as a supplier, but as a partner. “The agrees that NiteHawk’s quality is second to none. “We team at NiteHawk is almost like having an extension of recognize the value in sending out products free from your company,” says Rodd Moore, VP of Michigan’s C&J

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SPOTLIGHT

“I know it sounds corny, but the NiteHawk employees are the best I have ever worked with,”

Sweeping. “When you pick up the phone, no matter who you talk to in the company you feel their compassion about your needs.”

THE INSIDERS’ PERSPECTIVE

Happy customers are certainly good news, but what is it like to work at NiteHawk? “I know it sounds corny, but the NiteHawk employees are the best I have ever worked with,” says John Day. “They not only care about the quality of our product, which is second to none, but they share a sense of accomplishment with our customers. We take pride in helping customers achieve success, and we feel grateful to be part of their lives.” With 23 years under his belt, Day is certainly an authority on NiteHawk people and company culture: he’s filled so many different roles in the organization, he has difficulty naming them all. Eleven-year employee Dana Tate has also filled many roles at NiteHawk. She calls her time there an “adventure” that has included sales administration, logistics coordination, human resources, and office management, the last of which earned her the nickname “Office Mom.” Longtime employee Jerry Porsch has a similar story: from installation technician to foreman, to production manager and beyond. It is a common tale for NiteHawk employees to be given the chance to work in many different aspects of the company. This internal mobility enables employees to build a broad set of skills while finding their strengths and passions. But no matter where they end up, everyone agrees: the NiteHawk team is tough to beat.

INDEX

For more information on this great company, please visit nitehawksweepers.com. Or give us a call at 800448-9364.

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