2 minute read
CustomizAtion & oRdeRing
CUSTOMIZATION
Customization is an indispensable tool for building your business. Our in-house printing services team provides free blank samples, free digital proofs, and quick turn around times to accommodate any budget. We're so confident you'll love what we make for you that we offer a 100% satisfaction guarantee: we'll get it right, or you'll get your money back.
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FREE BLANK SAMPLES
All sample orders will ship out the first business day after they’re placed.
FREE DIGITAL PROOFS
We will send you a virtual proof within 24 hours of receiving a high-resolution logo.
ONE-TIME SETUP FEE
We do not charge for any reorders and reprints.
SHIP ON YOUR ACCOUNT
We provide services to ship on your UPS or FedEx.
how to customize
1. Choose an item to customize
2.
Fill out the online form at truebrands.com or email us custom@truebrands.com
3. Receive a free digital proof
Log into your wholesale account on truebrands.com to view customization options in item pages. To view ALL customizable items, go to:
www.truebrands.com/brands/features/customization.html
High-resolution artwork is necessary. Preferred files include: PDF, EPS, and Illustrator files.
We provide quick turnaround times, a 100% satisfaction guarantee, and no setup fees on reorders. • Lead times may vary • One-time setup fee of $40 • All prices include one color and one location imprint.
Additional charges apply for additional imprint colors.
True Brands™ is a privately-held company that encompasses ten lifestyle brands, including Blush®, Cakewalk™, Collins™, Host®, Foster & Rye®, Pinky Up®, True®, True Zoo®, Twine®, and Viski®. From its humble beginnings in the founder’s garage, the company has grown into a market leader in the beverageware category, working with over 20,000 retailers nationwide and abroad.
HOW TO ORDER
order online 24/7 at truebrands.com
give us a call at 1-800-750-8783 email us at info@truebrands.com
OUR GUARANTEES
FAST SHIPPING
We know you need your merchandise as quickly as possible. That’s why we have a dedicated team focused solely on packing and shipping your orders.
PRICE MATCHING
We guarantee our customers premium quality at the best price on the market. If you see the same product offered anywhere for less, that’s the price you’ll pay with us.
NO MINIMUMS
We’re here to get you exactly what you want, whether it’s one item or a hundred! There is no minimum to place an order.
90-DAY RETURN POLICY
Our 100% Satisfaction Guarantee and customer service are unmatched in the industry. We accept returns and exchanges without question for up to 90 days.
Order at TRUEBRANDS.COM • Phone 1-800-750-8783 • Fax 206-299-9345
NO MINIMUMS • FREE RETURNS UP TO 90 DAYS • FAST SHIPPING • 100% SATISFACTION
