EXECUTIVE BIO

AMBUJ MITTAL

TITLE: CHIEF DEVELOPMENT OFFICER

COMPANY: SANDVINE

INDUSTRY: TELECOMMUNICATIONS

LOCATION: KARNATAKA, INDIA

Ambuj Mittal brings more than 20 years of experience specialising in telecom networks and mobile devices. He is responsible for the research and development of Sandvine’s App QoE-focused products and solutions, driving advanced classification and categorisation to help service providers predict, plan and invest in their networks with forethought and precision. He has extensive experience in leading organisations focused on innovation and delivering world class products for the global communication service provide market and has expertise in transforming technology into market driven business outcomes.

Data creation and utilisation for actionable insights

There is a massive amount of data in each call going through the network. Raw packets embody different stages of a call and contain different aspects of the overall App QoE. For example, if you’re on a Zoom call, each person’s experience will differ depending on how data flows from the client to the Zoom servers in different parts of the world, and back again – and all over different devices.

If we have an issue with poor audio or an inability to share a screen, we blame the underlying network. It could be the underlying network, or it could be many other variables, but it will be the network operator’s brand that is first impacted. That’s why creating good, quality data is crucial to the type of insights you need for meaningful corrective actions to take place.